Pingdom vs SurveyMonkey

RATING:

4.5

(74)

Pingdom has 74 reviews and a rating of 4.46 / 5 stars vs SurveyMonkey which has 9989 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (74)
4.6 (9989)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 20, 2024
May 17, 2024
Pros/Cons
  • Pros

  • I love being able to see at a quick scan what elements on specific pages can cause for example loading issues.
  • Easy to set up compared to some web performance tracking tools. There is a WordPress plugin to add the Pingdom code snippet which may be useful for less technical users.
  • Cons

  • I can only complain about the way they present errors, a little more order would not be wrong.
  • In rare cases, when no network fault is preventing access, page starts to load, then stops, and after this refreshes to a usable state.
Read all user reviews
  • Pros

  • It has more features and is more sophisticated than Google's tool for surveys. It's integration with MailChimp is a top feature.
  • Ease of use, it was an easy set up and login and the interface was easy to navigate but also had fun colors that caught the eye.
  • Cons

  • It's structure is boring and most bothersome part is that it allows only few file formats.
  • I am unable to specifically Identify any features of this product that I am unhappy with or that do not add value.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos