Repeat Rewards can tailor their services to our needs. Their staff is always accommodating and patient as they help me find what I am wanting. I would highly recommend them to any other pharmacy around us but I am selfish and want them just for my store!

Patience of the staff Knowledge of the staff And their willingness to offer services that in line with our mission statement

This is nitpicking, but the overwhelming number of services offered. I tend to get lost but this is more my responsibility than yours.

I have been using Repeat rewards for many years. I appreciated the program overview that was completed for Vogel's & Foster's in 2016. It would be great to get that report done quarterly. It gave valuable marketing information that justifies the expense of the program. The report also assisted me in planning our marketing and possible changes going forward.

Easy to use. Gives useful customer buying information like points accumulated, purchases.

Difficult to get enough repeat business.

Our overall experience with Repeat Rewards is positive, mostly because customer response has been good. Because of some of the integration problems we experience, we definitely don't utilize the program to it's full potential, which is impacts the cost effectiveness.

Customers definitely like the program and I'm convinced it does promote customer loyalty. It works especially well with customers who are making relatively large purchases because they see their points accruing quickly.

It doesn't integrate well with my POS program (Paladin), so we had to create a workaround in Paladin and we manually redeem customer reward coupons through the Repeat Rewards website in order to make the sales tax calculation comply with Wisconsin sales tax law. It also doesn't integrate with our online store (hosted through WIX) so customers sometimes get frustrated that they can't redeem their rewards when they purchase products through out website.

rewards program and all the info it provides

Rewards program is very valuable for our customers. Emails are helpful........................... Constant contact was nice addition Different options available.

A little pricey with all the add on features. Constant contact is nice but t the monthly fee is a little much for the few emails I put out..... Had some issues earlier this year with Micros integration. After 3 months we finally got it up and running efficiently.....

A lot of information about my dedicated customers.

The graphics with data are very helpful in quickly viewing what I need to know about my customers on a daily basis.

Confusing to navigate. There's too many button on each page, which makes it hard to find what I need to look at.