Just to repeat my above comments really, it's been really useful and vital for me and great value for money.

Jotform is very easy to use, design your form, share the link and process the results. The most amazing is to format the answers in PDF.

On two occasions, I have lost hours of work despite saving religiously. I haven't been able to reproduce this so I can't report ti.

Great asset in my wedding photography company - perfect for client-submitted inquiry forms, vendor contact sheets, itineraries, and more.

I love love love this product. We’ve made forms that are for return requests and some that people can place orders from.

The best part about JotForm is how easy it is to use - with drag and drop options, excellent customer support, and regular updates to improve building the forms.

I really have loved how the ease and flexibility with which Jotform allows one to capture information.

It's an excellent platform with robust features and tons of integrations. Support is top-notch as well.

Said it would handle the tasks needed. It was easy to sign up and they were great at refunding immediately.

I like that the forms are easy to build and revise. Also, easy access to responses and the ability to download is a lifesaver.

This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me.

Customer service is great, and it helped me save tons of time on building forms. My client is happy because the design looks great.

The only problem I have with this program is that uploading images into the document for submission is not always smooth.

When I was stuck at work with a database that was just terrible, I instead got jotform.

JotForm is easy to use and  has a beautiful dashboard to help  you track your form's performance.

I do not remember having anything I disliked about this software.

This is a generally good and sometimes great form building software.

We had an issue with tracking Facebook conversions with JotForm, but I cannot think of any other dislikes.

Very good product, very interesting for a non-profit organization like ours. Easy to use, most of the problems are solved by helpdesk.

Found it to be quite fast to use and reliable. Not sure it's the best solution in market but was easy enough for the couple projects I used Jotform for.

I am very happy with the few forms we have gotten to share with our parish or parishioners.

They also allow it's users to upload their own company logos which is super nice.

What I really liked the most about JotForm was how easy it was to build a form. The interface was user friendly.

That tells me that Google algorithms respects their business website. Great product and I recommend it to everyone.

Easy to use, also integrates with whole bunch of other applications like Zoho CRM which is great.

What I like most about this software is that it is easy and fast to create a very attractive looking form.

Using it since the very early days, and I ve seen how it grew over the years. Multifunctional, great customer service, ability to code yourself if needed (and they provide help with that).

It can integrate in many other platforms like WordPress. One of the best part of JotForm is it allow me to completely customized the form according to my theme.

I think that JotForm is a cost effective way to integrate easy signup into our website.

The value for money is very friendly. It has so many great features that I love especially the conditional logics.

I am very pleased with the affordability and ease of this website. I got exactly what I needed.

Great and it just keeps getting better with all of their new integrations that they roll out with every weeks.

I got impressed by the support: very efficient, swift answers, kind people.

Not being a paying customer apparently carries a risk at JotForm???  Really unhappy - disgusted.

It is super easy to use and very user friendly. I like that they have make the user experience so easy to build, implement and tabulate results.

Great user experience, they are always improving the software. Unlike some competitors i really like how you can see customers engagement on the review invite sent.

On a rare occasion, customers have reported that they were unable to open links sent through podium. It is my belief that this was likely user error on their end as I have not experienced this issue.

When I asked to stop the service, they did not cooperate and stock to their 3 months required notification to stop the service.

So far my favorite thing about Podium is how accessible the Customer Support team is. They have answered all my questions so for.

The review integration with facebook and google is excellent. We are able to send review invitations via text and respond to them within the app.

My only complaint so far with the software is where the payment portal is concerned.

It has opened more opportunities for us to gain clientele.

They have been super responsive innovative and helpful. We have added over 3k+ reviews and respond to reviews in a matter of minutes.

The staff is great and very responsive. Really like the interface and ease of use of the system.

It's great that we can gain new leads through the software and that our customers receive an auto-reply, even when we are not in the office.

But we needed a new text service as ours was going away. The cost was about 3x what I was paying and that was for the lowest level of service and they lock you in to a contract for a year.

The cost is inexpensive and it really does help get reviews.

Very simple and intuitive the amount of useful links is nice to have.

Some customers complain about leaving a Google review because they don't remember their Google login.

And trying to cancel is almost impossible. There's no means on their website to cancel the service.

All you remember was the final service and it is horrible.

Incredibly User Friendly, Helps keep contact while being professional, Easy Up-to-date version of communicating with clients.

I would like the presentation email to the client to be more professional and legitimate looking. Some of my clients have mistaken it for spam.

The ease of sending and receiving information to and from our customer base has been a great tool for me.

I love the ability to customize templates so that we can reach out to and respond to customers in a personalized, however unified voice, no matter who in the office is responding.

They have amazing customer service and training sessions for businesses starting out, great customization and options for all types, and helpful with seeing the progress from the client's view.

Their team handled the whole integration for us and now it is fully automated and harvesting reviews at a record pace. Fantastic support and dedicated account rep.

I like most about it it is user friendly and the clients like it also to communicate with us instead of using the phone or leaving messages.

Numerous but the main attraction is that it keeps the writers writing and someone else doing the matching. Great product for the money.

Excellent chat software with review integration.

I like the ease of reaching and communicating with customers. It is very user friendly.

It helps keep reviews in one place and track. They also have the greatest customer service and are incredibly helpful.

Our guests seem happy with having this option. It's easy to use and makes responding to inquiries much quicker.

Customer rep was very helpful in explaining the Podium software.

Mostly worked well and had pretty good interface with website for chat as well.

The ability to send money requests to customers is very important. The constant communication from customers asking questions we are ready to answer also helps draw customers into the shop.

Overall I would recommend this app for companies who are struggling to get some good reviews about your company. This certainly will help.

It has been awesome that our young tech savvy employees are comfortable with this software but that it is easy enough for our older employees to use as well.

One significant problem we've run into is that there's no way for us to tell when Podium flags a payment as fraudulent.

US Dollar

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events.


Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more.

Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum.

LongDescription

Skip Logic

Access Controls/Permissions

HIPAA Compliant

Digital Signature

SSL Security

Electronic Signature

Project Planning/Scheduling

Approval Process Control

Conditional Logic

Customizable Fields

Collaboration Tools

Data Capture and Transfer

Full Text Search

Data Import/Export

Offline Access

Process/Workflow Automation

File Storage

Data Retrieval

Annotations

Encryption

Convert to PDF

Question Branching

Social Media Integration

Forms Management

PCI Compliance

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Autofill

Reporting & Statistics

Reminders

Customizable Templates

Web Forms

Support Audio/Images/Video

Customizable Branding

Reporting/Analytics

Customizable Forms

Forms Creation & Design

Drag & Drop

Archiving & Retention

Third-Party Integrations

Survey Builder

Watermarking

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Search/Filter

Merge/Append Files

Data Verification

Data Storage Management

Faculty/Staff Management

Student Information/Records

Communication Management

Template Management

Content Publishing Options

For Healthcare

Student Management

Data Security

Authentication

Reporting/Project Tracking

For Higher Education

Learning Management

Task Management

Document Management

Admissions Management

Skills Assessment

Attendance Tracking

Registration Management

Calendar Management

Scheduling

Online Payments

Fundraising Management

K-12

Single Sign On

Contact Management

Status Tracking

Customizable Reports

Document Storage

Activity Tracking

Contract/License Management

Task Scheduling

Invoice Management

Customer Database

Job Management

Mobile Access

Inventory Tracking

Real-Time Data

Historical Reporting

Real-Time Notifications

Service History

Workflow Management

Real-Time Updates

Estimating

Work Order Management

Job Scheduling

Billing & Invoicing

Accounting Integration

The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. 

Bronze - $24/month
Silver - $29/month
Gold - $79/month

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Jotform

Podium's lead conversion platform helps businesses attract more leads, convert them faster, and keep their customers coming back–all in a single, easy-to-use platform, powered by AI. 

Podium's plans are built to help your business grow with review management, phones, lead consolidation, website chat, payment processing, text marketing, and more in a single platform.  

World-class customer support is included in every plan with step-by-step onboarding, phone & chat support, and a dedicated customer success manager. 






Engagement Tracking

Surveys & Feedback

Electronic Payments

Personalization

Payment Processing

Recurring/Subscription Billing

Text Analysis

SEO Management

SMS Messaging

Debit/Credit Card Processing

Mobile Payments

Credit Card Processing

Review Generation

Call Recording

Offline Form

Campaign Scheduling

Free 14-Day Trial.  Pricing starts at $249 per month for our Essentials plan, ideal for small businesses.

Jotform vs Podium

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Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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