All Korra Reviews

1-13 of 13 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Anat

Verified reviewer

Biotechnology, 51-200 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Best document search

Thats the first search engine i found where documents are first class citizens. Results and the GPT summaries are great. The embedded document viewer is very comfortable. Using it for 2 months now. Overall, big thumbs up

PROS

- Accurate results answer compared to others- answer is highlighted inside documents- supports PDFs DOC and PPTs- Easy to use

CONS

- Would love more control over features - like number of results to show etc- Has portal building features that we dont really need- PPT presentation has issues sometimes with the fonts

Jason

E-Learning, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Develop a KB in days, not months

You always worry with an early startup whether they can deliver service and a working product. Korra has. They stay in touch and they are active partners in our use case.

PROS

Fast and easy. The latest wave of generative AI gives opportunities for rapid development by just dumping documents and videos. Korra does not require systematically adding "articles" the KB. For an organization like ours without a KB and knowledge in various documents, this is ideal. Development of an organizational wide KB took less than a week of collecting documents and adding them to Korra.

CONS

Korra is a startup and a new product. As you might expect, some features common in KM/KB systems were not quite there. Korra is an AI tool looking to become a KM/KB tool, not an existing tool that added AI features. Missing are common KM workflows and processes to ensure information and documents are fresh. This is a next phase of development and didn't hurt our pilot, but it would be a problem in the long-run if these deficits are not addressed.

Reason for choosing Korra

The focus was on the AI implementation. Other products are dabbling in AI around a more advanced product. Korra had the features we needed and nothing else.

Alona

Computer Software, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Review from a product manager standpoint

PROS

It uses AI to fetch the most relevant information I need instead of finding it myself

CONS

A few UI tweaks can improve the User experience is some of the modules.

Jim

Automotive, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Takes the search out of search

Overall experience with Korra has been great. I've seen the product rapidly mature and improve, and I anticipate that process to contiue.

PROS

The ease of setup to create a live search tool is fantastic. In less that 10 minutes, I was up and running with a series of video, pdf and document based content. Upload was a snap and accuracy with excellent.

CONS

I'd love more customization on the setup of the Korra search page. Working in sales, I often turn to this tool to demonstrate client content effectiveness. Creating quick demos is key. Having more functionality in visual layout would be great.

Reason for choosing Korra

Korra provided not only a simplified user interface, but also a credible team that was highly responsive whe I had a question on setup. Simply put, I trust the product.

Yoel

Information Technology and Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Fantastic Document Repository Tool

Impressed with the product from the get-go. Highly recommend

PROS

In addition to the ease in setting it up, the intuitive way we "publish" additional content the most impressive feature is the end-user interface: simple intuitive and comprehensive

CONS

Still does not natively index GSuite documents unless saved in a non-native format (PDF, Word etc.)

Reason for choosing Korra

The simplicity of use, quality of search results for the end user.

Jeremy

Medical Devices, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Korra changes the "Knowledge base Paradigm"

The guys at Korra have gone above and beyond to help make our experience world-class. I have even expanded our capacity to capture all of our research articles internally to help our staff keep on top of our Research and Development.

PROS

The ease of use for our users to go from our platform and immediately be able to ask questions they are looking for. Clean and simple interface and is easy to use. The most critical is providing the best answer to their question almost every time.

CONS

There isn't much I don't like least about Korra.

Reasons for switching to Korra

It allows our users an easier way to navigate based on their questions and what they are looking for. In traditional KB you are trying to assume how users will look for data or answers to their questions. This takes the guessing out.

Wilmer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

A very satisfied customer.

Very good in every way. As said before, [sensitive content hidden] has been outstanding and we are very thankful!

PROS

The fact that they helped us in every step and were there for any questions. In some cases, companies deliver their product and expect the customer to handle it all by themselves. But not in the case of Korra!

CONS

I do not know. From both a technical perspective and a customer support perspective they have been super helpful.

User Profile

Alison

Verified reviewer

E-Learning, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

A must have for any customer facing product

PROS

Korra is easy to implement, extremely useful for customers, and they have the best team there to help me with any questions I have along the way. It is an invaluable tool for us, greatly reducing the number of times customers reach out to us and increasing customer satisfaction.

CONS

I have nothing bad to say. I am extremely satisfied with the product.

Anonymous

1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Get to specific, relevant information... even in the middle of a video!

PROS

Love the way you can get directly to specific, relevant information including the exact location within a video as well as the exact location within a large document!

CONS

Looking forward to the additional features being developed!

Adi

E-Learning, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Surprisingly good, super fast, super friendly and great support

PROS

Korra Is very intuitive. Setting it up took a few minutes, and setting aside the time it took the system to analyse my corpus, time to value was minimal.

CONS

The way results are presented could be optimized.

Hadar

E-Learning, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Implementing Korra in our product

With Korra's assistance, I am able to obtain valuable insights into the user experience of my product, identify areas that require attention, and maintain a high level of customer satisfaction with minimal manpower support.

PROS

We appreciate the instant answers of Korra.

CONS

Not at the moment, the team is very responsive to all our requests.

Eliav

Venture Capital & Private Equity, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Korra for internal private search

PROS

The smart NLP-based search, and the fact that no proprietary data is sent to external cloud environments.

CONS

Waiting for additional native integrations

Tal

Farming, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Korra

Great

PROS

The fact that you don't need to do anything other than publish your material and start asking questions in the search bar. There is no manipulation of data that is required, which is very unique.

CONS

Nothing.

Showing 1 - 13 of 13 Reviews