All RingCentral Engage Digital Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

I can Send Fax !

Great, highly recommended if you receive a lot of calls a day. or want someone to man the phone while your office is closed.

PROS

I can send and receive texts, fax, and call. We can also make team groups that allow us to communicate directly with the team members. If you want to record all your calls for QA purposes you can also do it with this software. The best part is that they have a mobile application.

CONS

IT's a paid software and you can only use this if you have an internet connection. It's kinda pricey too.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2022

Free version of Glip is so good!

PROS

easy to use , deploy , we use this for like 5 years now, so easy to use and keep all our files and communication in one place now

CONS

nothing much , all is good, the free version is stable and trusty, it has an apps, sometimes it is slower to load but still manageable

Jon Jon

Construction, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2022

RingCentral Engage Digital

good software for the people who is in this industry

PROS

good software for the people who is in this industry

CONS

user interface sometimes lagging during opening og the App

Fauziah

Media Production, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Ringcentral review

PROS

I like all features on RingCentral. I can import and export data easily. RingCentral also have notes feature that help me assist my task and also have video call meeting, so I don't need to use another video call application.

CONS

If I don't open RingCentral for a while, the notification didn't appear on my laptop. So I should to open RingCentral routine.

jeannine

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed January 2022

RingCentral

Overall, I really enjoy using this product.

PROS

I love the text feature with this application, as well as being able to video call.

CONS

I do not like that when I am making a call merging 2 calls is complicated. Another issues is setting up the app on my phone. It appears that the security code never works.

Reasons for switching to RingCentral Engage Digital

In order to use the texting feature

Johnny

Entertainment, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Ring central review

PROS

The product is easy to use and has a dashboard to help u understand better

CONS

I feel like it can be better always keep trying to improve dont stay the same

Anonymous

5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

RingCentral is great for Telehealth!

Overall my experience has been great

PROS

It allows patients to contact you via phone call or text but uses a different number than your personal number

CONS

Notifications sometimes get lost so I don't see a text for a while.

Dwana

Online Media, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

My RingCentral Experience

We use workspace analytics and poll your co-workers both were and eye opening experience to see how the computer can take the information from work and time on the computer and give a chart for analytics.

PROS

Do not distrub while screen setting. Also, my Microsoft 365 calendars and contacts, and being able to have my Google also together. I still use Microsoft Teams for our member chats daily. The keyboard shortcuts are a life saver for me. My notifications and sounds help me to know who trying to get in touch with me.

CONS

I didn't have more colors to choose from with themes.

Reason for choosing RingCentral Engage Digital

RingCentral was the new software to meet the needs of the companies and myself since Covid-19 for all of us remote work from home employees.

Kate Paulyne

Online Media, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Easy communication and sharing

I am loving it so far! Easy communication with my supervisor

PROS

It is easy to chat and share files through RingCentral.

CONS

So far, I have nothing to not like in this software.

Clarissa

Food & Beverages, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Highly Recommend and Easy to use

PROS

It's accessibility helps users to maximize the use of the site

CONS

Some unnecessary features that can confuse the users

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