ESET Endpoint Security vs ConnectWise Cybersecurity Management

RATING:

4.7

(1139)

ESET Endpoint Security has 1139 reviews and a rating of 4.66 / 5 stars vs ConnectWise Cybersecurity Management which has 13 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (1139)
4.5 (13)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 27, 2024
October 11, 2023
Pros/Cons
  • Pros

  • I like how easy it is to set up and it integrates with our environment nicely. The cost was very reasonable versus many of its competitors.
  • I like the options to deploy and personalize the options of AV in the Organization, an the response of the support is superb!!! always want to help to deploy updates of AV or console.
  • Cons

  • We have had a lot of issues with their cloud admin portal, either not working or being slow. Their reseller portal is also poor and could do with a re design.
  • Not able to detect all viruses during computer scan. After entire scan, ESET shows warnings.
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  • Pros

  • The SOC team is very helpful and always willing to work with me and teach me what I do not know.
  • Its very effective and reliable, works really well.
  • Cons

  • The fact that S1 does not automatically update, like EVERY OTHER AV PRODUCT IN THE WORLD, is ridiculous. That means that we have to MANUALLY update S1 if/when we get a notification from SOC.
  • At this time the only negative is the SOC is not fully in the USA. For us the compliance part we need to have the SOC monitored from within the USA and all employees of the SOC need to be US citizens.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos