All ScraperAPI Reviews
1-25 of 61 Reviews
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Arun
Verified reviewer
Research, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2021
Using ScraperAPI in scholarly-python-package
Google has been pretty good at blocking programmatic requests even for non-commercial, self-archival purposes and ScraperAPI has been extremely effective and getting around those. While getting the requests routed through ScraperAPI has been much slower than say, routing it through one of the free proxy servers,
PROSThe ease of use and the fact that there were multiple ways of using it made this desirable. The simple API usage let me prototype and decide what element I need to look for, and used the proxy method in the software to make the integration seamless.
CONSScraperAPI does not allow for web elements to be rendered, at least not until I am on the most expensive plan. While this has not been limiting so far, the lack of this feature has led me to use ScraperAPI along with other proxy methods as opposed to using ScraperAPI exclusively.
Reason for choosing ScraperAPI
ScraperAPI had a free trial and a free plan, which let me play around and test the features before deciding to commit to this service. The alternatives did not have a free plan which did not encourage using it as much.
Vendor Response
Hi Arun, thank you for your review! You are correct, at the moment only our Business and Enterprise plans offer JS Rendering, but we are working on offering them for the lower volume plans as well. Stay tuned!
Replied November 2021
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great Value to access web pages behind protection for a decent price
We are a Data Acquisition company, Due to our scale we were struggling to build and maintain inhouse solutions to avoid bot detection. The proxy service such as Luminati are impossible for us to afford and we cannot also hire a developer to work on our in-house solution. Scraper API provides us with an easy to use scraping option for tougher sites without any commitment in a fraction of cost.
PROSI love that I am able to access Amazon, g2.com, or any website with protection with even the basic package without JS. This allows to do data acquisition faster and at cheaper rates. Also, I like the pricing models(no commitments), 29 USD for 250k requests which serves our purpose perfectly. Also, Shout out to [SENSITIVE CONTENT] in support who helped to resolve a billing issue in a day.
CONSI wish they allowed the remaining credits to be rolled over to the next month. If this is implemented, it would even provide a lot of value to startups such as ours
Reason for choosing ScraperAPI
We felt like scraper API was Cheaper and had better support
Reasons for switching to ScraperAPI
Pricing
Vendor Response
Hi! Thank you for your review! Although we do not allow rolling over credits, we are currently working on a feature that will do something similar. Stay tuned!
Replied November 2021
Bryan
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
No Fuss No Muss
Easy and straightforward. Documentation is very detailed and makes it simple to get up and running.
PROSEase of use and the API functionality makes it easy for anyone on my team to use and can be quickly added to analysis projects to gather additional data or verify existing.
CONSI can't honestly think of any off the top of my head; not so much a con, but we've found better options for massive data-pulls, but I think those are somewhat out of the scope of ScraperAPI's goal.
Reason for choosing ScraperAPI
We use several types of scraping products, but in terms of quick on the fly responses to our requests, ScraperAPI was one of the best options. When we need to scrape millions of records we use other solutions, but for real-time gathering we use ScraperAPI.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2022
Prices increased by 1000% and quality degraded like crazy
Back in the day it was the cheapest scraping provider, they charged by request no matter if you used JS or not.
CONSI couldn't use up my credits any more because over 80% of the requests were failing.
Vendor Response
Hello, thanks for leaving us a review. You're right in that we increased the pricing recently. The price increase was done in three ways (domain/credits based, monthly price and feature/credits) this means that users that scrape small sites still pay a cheap price while bigger and harder pages to scrape pay slightly more compensated by a higher success rates for those pages. Features are now added to more or less all plans and users get the option to use them and get charged with credits rather than paying an extra flat fee monthly for the same feature (which was our previous model). Nevertheless, ScraperAPI always was and still is one of the cheapest scraping providers (and we aim to remain one of the cheapest), especially when it comes to data extraction from major platforms, such as Google or Amazon. We are more than happy to to offer you a customised plan that would fit your needs, just get in touch via support@scraperapi.com and someone there will help you out.
Replied October 2022
Emre
Verified reviewer
Computer & Network Security, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2023
Why pay a lot of money for manufacturer APIs when there is ScraperAPI?
If I review my ScraperAPI experience, I can come to the conclusion that it is great software for me and my company.
PROSScraperAPI's cheap price and variety of API services are my favorite features.
CONSMy least favorite feature of ScraperAPI is that some APIs are too restrictive.
Reason for choosing ScraperAPI
There were times when I preferred alternative products due to different API options.
Michael
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Essential Tool for Scraping.
We use this tool to scrape publically available profiles on Instagram and it has worked wonderfully for most of the time. The price is also cheaper than other scrapers I've found and/or use. There are times when the success drops, but they never charge for failures and always work on a fix. Unfortunately, right now is one of the times with a low success rate, but it still works whereas the other scraper I tried didn't work at all (to be fair I didn't contact them about it, so as to give them an opportunity to fix it). Thank you for always working on this, and I hope to be able to use this tool for as long as we require this data for our product. :)
CONSThe thing I like the least is the low success times (we only have this issue with Instagram).
Vendor Response
Hi Michael, thanks for the review! At the moment we don't scrape Instagram unfortunately so that is the reason for the low success rates. Otherwise, you're good to scrape pretty much any other page out there.
Replied October 2022
Eusebio
Verified reviewer
Internet, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
My API for Amazon, Booking and others
I use it daily on various projects and it has never failed. Customer service is attentive and fast.
PROSI try a lot of scraper software, but this is the best value for money. It works, which is what really matters.
CONSIt would be great to have more auto extractors of information like they do with Amazon.
Vendor Response
Hi Eusebio, thank you for your review and for your suggestion!
Replied November 2021
Shekhor
Verified reviewer
Computer Software, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Best Proxy Solution! in the market right now
I have been using ScraperAPI for last 2 years ro so. They were not flawless in the beginning, but they were always willing to work based on the clients feedback and tweak their infrastructure to fix the issue. The thing I liked the most: 1. Auto Proxy Rotation 2. Auto CAPTCHA Handling 3. JS Rendering 4. Geo Location Targeting Moreover, then don't charge extra for scpraing the data from the premium site like Amazon, Google etc. where the competitors do so.
CONSTo be honest I have always been a big fan of theirs so couldn't say anything negative on them. But the monthly commitment is what I don't like that much. Its because, sometimes I might need their service, sometimes not. So pay per go plan with a reasonable price will be the best option. Or a monthly commitment with rollover credit will work too.
Reasons for switching to ScraperAPI
SmartProxy's plan is bandwidth based. And in my case, it was way too costly.
Vendor Response
Hi Shekhor, thank you for your great review!
Replied March 2022
Rohit
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best scrapper api
its good but pricing is high
PROSIts able to function easily and easy to implement for a developer
CONSMulti national support is on a very priced pla. I am not able to use it for client level purpose
Reason for choosing ScraperAPI
Ip rotation
Vendor Response
Hello Rohit, thank you for your review! We are currently working on a different pricing plan to address some limitations such as the one you mentioned. Stay tuned!
Replied December 2021
Steven
Verified reviewer
Computer Software, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2021
Great API Proxy Service
This is one of the best I've tried. They have a ton of IP addresses you can use to make API requests. Easy to set up and use.
CONSThe only con I can think of is sometimes requests do timeout but it's rare.
Vendor Response
Hi Steven, thank you for your review!
Replied December 2021
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Reliable rotating IP service with low price and responsive and helpful support team
Overall very positive experience with ScraperAPI and have been a customer for 2 years +. Always pleased with my interactions with the support team and their response time and their efforts to help.
PROS- The URL encoding is fairly straightforward to implement and maintain - The support team is quick to respond and support on any issues that come up - The pricing is very reasonable and they give a lot of queries vs other providers - was able to upgrade, downgrade, or pause subscription without any issues
CONS- there are a few websites where it didn't work for me, e.g Tesco.com - the IP locations were not always accurate, e.g set to USA, and still see China, or Malaysia etc appearing as the location on Amazon.com
Reason for choosing ScraperAPI
Cheaper and more queries
Vendor Response
Hi, thank you for your review! Regarding the IP locations not being accurate, we regularly curate our IP databases, but given the dynamic nature of proxies, this is an issue that can, sometimes, occur. If this happens, please reach out to support@scraperapi.com and let us know. As an alternative, we also offer Premium proxies where this is less likely to occur.
Replied November 2021
Thien
Management Consulting, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2021
Great API service with good value
Overall, I would still say my experience with ScraperAPI is positive. I've been able to save a lot of time collecting data, and the auto parsing feature has been a great help. I didn't get a 100% success rate, but I'm pretty sure I wouldn't be able to get it anywhere else any way.
PROSWhat I like most about ScraperAPI is its ease of use. The documentation gets me up and running in no time and the sample code is highly illustrative. I also feel like they offer the best value as I had to do a lot of web scraping in a short amount of time, and the pricing scheme is flexible enough to accommodate my changing need for the service. I did shop around and while other providers offer comparable prices (or perhaps even a little bit cheaper), I just stick with ScraperAPI as I got used to its interface. I have had good results in highly readable format most of the time. The customer support team is also quick in replying my emails.
CONSEven with the Business subscription, I don't always get the data I needed. But I'm sure this is a challenge to which there's no quick-and-easy solution just yet. JSON auto parsing is a really nice feature but currently is offered on a limited number of websites. I also think residential proxy is a little bit pricy relative to its value, because even with residential proxy activated, I still got blocked sometimes.
Vendor Response
Hi Thien, thank you for your review! We are constantly actively refreshing our proxy pools to ensure this happens as little as possible.
Replied November 2021
Ian
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Scraping Made Easy
I've been very pleased overall with ScraperAPI. They solves a lot of my problems and it was/is well worth the investment.
PROSScraperAPI removes a lot of the head aches from performing requests. No more managing and debugging proxies. All the annoying work is done for you and you can focus on building the features you need to.
CONSI'd love to be able to take advantage of the premium proxies and the javascript scraping however unfortunately those features are a bit pricy for me and out of budget.
Vendor Response
Hi Ian, thank you for your review! Can you please reach out to support@scraperapi.com inquiring about discounts? Depending on the volume of requests you need, we might be able to work something out.
Replied November 2021
Kevin
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Highly reliable with great support and option for US geo only
Easy to scale process with concurrent threads in the Cloud
CONSAs our needs expand, we’ll need to continue customizing our plan. It would be helpful to have the ability to scale the plan’s calls, threads, etc. in the tool itself as needs evolve.
Vendor Response
Hi Kevin, Thank you for your review! We are actually working on a self-service way to increase or decrease the number of calls and threads. Stay tuned!
Replied November 2021
Suman
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Ease of using
We extract various publicly available data from the web for our internal usage. We have been able to do this with ScraperAPI easily
PROSThe product is super easy to use as the documentation provided is quite handy and easy to implement. We have been able to integrate this with our internal tool with less support.
CONSSo far we haven't had any bad experience with the software.
Reason for choosing ScraperAPI
We used the 1000 api calls as trial and we were happy with the product
Vendor Response
Hello Suman, thank you for your review!
Replied December 2021
Ravi
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Best in the business
Business requires data scraping almost daily and this is the best software for it.
PROSEase of set up and usage is what I like the most. Also, if you want to upgrade to add another feature it is as simple as just a click. Amazing how things are managed at the back end. We also like the data provided in terms of health of the connection including failed requests etc.
CONSDid not find anything which would make me write in this section
Vendor Response
Hi Ravi, thank you for your great review!
Replied March 2022
Germán
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
We tried it once and kept it for good
Very good experience.
PROSHigh quality and reasonable prices. We recommend it.
CONSThere is nothing in particular that we dislike from this software.
Reason for choosing ScraperAPI
Price
Vendor Response
Hi Germán, thank you for your review! It's great to know you are happy with ScraperAPI. We are continuously working to improve it and we're working on some cool new features.
Replied November 2021
Nicolas
Arts and Crafts, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2021
Efficient API with good trial and free tier for small projects, easily scalable
Good experience in general, good product !
PROSEase of setup, integration with their well written documentation and efficient API
CONSheaders of the response are not included when calling API, contacted support but did not get answer so far (sent 1 week ago) not always easy to get actual endpoint response data when non 200 status
Reason for choosing ScraperAPI
in parallel
Vendor Response
Hi Nicolas, thank you for your review! Unfortunately, at the time of your email, our Support team was hit by a bout of illness so response times were unusual.
Replied March 2022
Vishal
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great Proxy service
It is very benefits in ecommerce and housing sites that we can scrape it.
PROSIt is very cost friendly and high scalable
CONSit should have a post api support. It should support he more thread at a time.
Reason for choosing ScraperAPI
It is very cost friendly
Vendor Response
Hi Vishal, thank you for your review! We do support concurrent threads. Our plans have an optimal number of concurrent threads based on the number of API credits but you can always add more.
Replied March 2022
Yedidyah
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2021
Scraper API is very good, but need to get better at Amazon.
Good. Support was fantastic, now it's less efficient. Amazon in Europe is bad. Other site are OK.
PROSEasy to use. Quite fast. Handling most of website good.
CONSAmazon in Europe is just bad. You need get it to a higher success rate. Even if it cost more.
Vendor Response
Hi Yedidyah, thank you for your reply! We are always working on improving success rates, and Amazon is one of our top priorities.
Replied November 2021
Alexey
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Value for money, does its job well
It simple and just works. On top of that, you can ask support to implement filtering of some responses that should not be considered valid parsed responses.
CONSSometimes pages with errors and captchas are returned as successful results. However, this can be fixed if you ask the support.
Vendor Response
Hi Alexey, thank you for your review!
Replied December 2021
Hayk
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Much More reliable than rolling your own proxies or using proxy providers
Overall I'm happy with the service.
PROSIt just works very consistently without having to fuss around with proxies.
CONSRequests can vary in speed. Sometimes they're slower sometimes faster.
Reasons for switching to ScraperAPI
Proxies were constantly getting blocked and banned and I didn't want to deal with that any more
Vendor Response
Hello Hayk, thank you for your review!
Replied November 2021
Jack
Verified reviewer
Research, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed September 2023
Inconsistent tool.
3/10 overall. Straight forward to set up, documentation seems fine but is lacking in areas. Inconsistency in the actual job of the platform. Wouldn't recommend to a friend unless you're trialling a concept.
PROSIt's cheap. If you want to prototype a new concept, use ScraperAPI.
CONSScraperAPI is temperamental. For a day you'll have no issue running links through the platform. The next day, a large portion of your scrape requests will timeout with no explanation. Given that we are building a prototype, it is OK. Though once we move to the next stage of development, it is likely we'll use a consistent alternative.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Simple and Effective!
The interface is so simple! Simply pass up the URL you want to fetch along with your API key and you'll (likely) receive your results. We all know that scraping is tricky, can't be 100% reliable so if the scrape fails it will time out at 60 seconds and you can retry on the spot or schedule to retry later. Headers, server-side page rendering and persistent sessions are also supported. And the support is great!
CONSThere is nothing I don't like about this service. great service from a great company!
Reasons for switching to ScraperAPI
Our existing service provider was really making a mess of things. With ScraperAPI, life is once again a pleasure for us!
Vendor Response
Thank you for your reply! We are very happy that you are enjoying ScraperAPi!
Replied November 2021
Florenz
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2021
scraper api
I really like that its easy to use.
PROSI like most the surpassing of captures and redirection. We use it to scrape data from social media platforms like Instagram and they are pretty strict.
CONSSometimes the request take quite long, but that can be due to instagram as it depends on the request url.
Vendor Response
Hi Florenz, thank you for your reply! We prioritize success rates over speed, so sometimes some requests might take a little longer.
Replied November 2021