All ZenRows Reviews
1-25 of 54 Reviews
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ZHI-YUAN
Verified reviewer
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Smooth Setup Process Recommended
The api is very user friendly. Recommend to startups and individual devs for side projects.
PROSYou can test the api and obtain the screen shot right at their web interface. The request or the code can then be pasted to your code base.
CONSThe api stop working for a few days but fixed in a week.
Reasons for switching to ZenRows
ScraperAPI fail to retrieve the shopee data and it is too expansive.
Ryan
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Zenrows offers a versatile scraper with fast support
My experience has been great with ZenRows. They are clearly passionate about web scraping and their support is eager to help. Having knowledgeable support on hand is a rare commodity these days, and it's made all the difference when I was testing out their services and learning more about scraping in general. Their documentation is also amazing and was something I was already referencing prior to using their services when I was first starting to learn about web scraping.
PROSBiggest Pro was the fast support responses when I was testing their services and learning more about the scraping process. I wished to utilize their services with custom JS Functionality to tune the scraper to fit my needs. Throughout my troubleshooting I was in contact with their support who provided clarity on their services and how to optimally use them. The proxy/api itself is flexible and the large amount of documentation made it easy to follow along and combine it with pre-existing projects I had written.
CONSWhile they have extensive documentation they desperately need a search bar to assist with users hunting for specific instructions/setup while learning how to use ZenRows. Thankfully, their support confirmed the search bar is on the way in a future update. For users familiar with coding they could also use a few example tutorials about how to write custom scrips to fully utilize their services when custom scripts are required to fully scrape a site. The functionality is there, but I wasn't able to find a specific use case in their documentation. Thankfully their support was responsive and guided me through how to set it up in their proxies.
Reasons for switching to ZenRows
I made the switch because my scrapers were having a terrible time getting through anti-bot and other security measures when pulling data. I had been trying for weeks to bypass different sites protection, but it was a never ending battle that was proving inefficient in the long run.
David
Health, Wellness and Fitness, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
We couldn't get product to work
ZenRows was less expensive than other options
CONSWe couldn't get the ZenRows product to work for our use case
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
Absolutely amazing customer service and support
The thing I like most about Zenrows is the customer service and support. They have been absolutely incredible to us and were very understanding of our situation. We had purchased a yearly contract and paid up front but realized it wasn't the best decision for our business a month later, they understood our situation as a startup and happily refunded the money and allowed us to get on a monthly plan. They take the time to listen to feedback and are committed to helping customers not just selling software. They even took to extra time to help us optimize our scraping requests when they did not have to do that.
CONSThey don't currently have full feature parity with some of the more established players like enterprise user management and analytics. However, the scraping works amazingly which is the core of the need for us. They also listen to feedback and have implemented some features we have asked for.
Reasons for switching to ZenRows
The level of communication and support we got was not up to our standards. When we had an issue they did not take the time to update us on the progress or alert us when things should have been fixed.
Kpatchi Arsene
Capital Markets, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
The best web scraping product I have tested on the market
I'm using ZenRows to scrap highly protected websites since 3 months now. I was testing another similar product at the same time but I abandoned because the results I could get was under my expectations. With ZenRows scraping features I'm getting in time exactly what I'm expecting for.
PROS- Return successful requests even for JavaScript generated HTML contents - Can wait for a CSS selector or a fix amount of time before returning the content
CONS- Couldn't scrap one heavy JavaScript protected website I've tried to
Reason for choosing ZenRows
ZenRows shows better skills in web scraping. It's more efficient
Reasons for switching to ZenRows
The other product result was under my expectations
Michael
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Super easy to use - does what I need and does it reliably
Very straightforward to use, pricing is transparent with how much the different types of requests will cost. Their support of autoparsing popular scraped sites into json format is a huge time saver. Customer support has always been very responsive and they even implemented a feature request I had within a day. It's also very reliable for the sites that will easily block you if you don't use ZenRows.
CONSI am worried about the autoparsing functionality they provide. If I understand correctly, they have to maintain parsing logic for a number of sites which means that if the sites change their html structure, it could be that the parsing logic fails. As long as there is a certain minimum threshold for reliably delivering this information and also fast fixes then I won't worry so much.
Reason for choosing ZenRows
Compared to data providers for the data we needed, ZenRows gives us the infrastructure to build out what we need internally instead of relying on data providers with stale data and extremely high prices (generally 1 year lock-in).
Ignaci
Verified reviewer
Market Research, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Happy because it is fantastic
We use ZenRows to scrape e-commerce data and run competitors' analyses. We used ScrapingBee in the past, but its features were not evolving fast enough, and the success rate for some relevant websites was too low.
PROSWe're very happy with our decision to use ZenRows. Its API is easy to use, well-documented, and highly flexible. Whenever we encountered a challenge, its support was quick to assist, making our scraping tasks much smoother.
CONSThere's always room for improvement, but I don't find any major cons.
Steven
Online Media, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Outstanding Product that Solves a Growing Problem
Fantastic, the API is simple and the admin console is very intuitive. Most importantly, the API has been reliable.
PROSOur system depends on consistent access to online mainstream news articles, the publishers of which are increasingly using sophisticated processes to block automated access. Our development budget was constantly increasing to keep up with their changes. ZenRows solved that problem for us!
CONSHonestly, the pricing model for a startup like us is a little expensive. It would be nice to roll over unused transactions month-to-month to save a bit of money. Ideally, they could offer a "start-up" level plan for half the cost.
jim
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2024
scalable web scraping without rate limiting
super easy to use with python. The documentation and SDK were fantastic;
CONSfixed levels of concurrency. I'd like to see more choices or higher thresholds for concurrent requests.
Reason for choosing ZenRows
ease of use with python. Speed of actual crawling execution with 25 concurrent threads. Great documentation and examples.
A
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great for scraping
Easy to use. Plenty of options. Very reliable scraping.
CONSPrice is a bit on the higher end compared to others
Nate
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
A Great Tool!
We have the need to gather data from a number of web sites and keeping track of all the "quirks" of each site and adapting as they change things was taking up a lot of time. ZenRows does all the "heavy lifting" for us, so we can focus on working with the data that is returned.
CONSAt times it seems like the system takes quite a bit of time to return data, but we understand that there are a number of factors that come into play here, some outside of the control of either us or ZenRows.
Reasons for switching to ZenRows
ZenRows worked better with the sites we were needing to interact with.
Enrique
Real Estate, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
ZenRows is a game changer
ZenRows has been a game changer for me as I tackled a project to build a real estate database from multiple online portals. It helped me to create a comprehensive database for property market analysis.
PROSWhat I like the most is its easy-to-use API, excellent documentation, and affordable pricing. My experience has been amazing. Overall, ZenRows is a highly effective scraping service.
CONSSo far, I don’t have any issues that I’d like to point out, I’m happy with what I get.
Brady
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Easy to implement, works great from the get-go
It was easy to setup, and once we got it going, the learning curve was easy and we are getting the valuable data we need.
CONSIt is relatively expensive, to the point where we would consider running our own scraping architecture if our bill continues to grow. Also, the logged-in dashboard could use some improvement to enable us to better understand scraping failure cases.
Lee
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Captcha Solver
10/10 service, quick response from support team, API works great with my system, will continue using their services for my business usage.
PROSI love the ability to bypass the captcha obstacles, Zenrows is a captcha killer.
CONSI'm charged for pages without data to extract but I can understand, they've done their part.
Giuseppe
Verified reviewer
Computer Software, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
It works, which is already a lot!
From scraping blogs to large scale data extractions, ZenRows has been by my side at all times.
PROSDuring the time I’ve been using ZenRows, I noticed the insane amount of time it has saved me when doing scraping. It just works. I couldn’t be happier about it.
CONSNever had any problem, out of bugs and stable.
María
Verified reviewer
Market Research, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
All-terrain
There is so much work to do if you don't use ZenRows's API… Cloudfare challenges, proxy management, retries… But ZenRows handles everything for you.
CONSZenRows lacked an integration I needed. They have it now, but I had to wait for it.
Pedro
Verified reviewer
Banking, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Fast WAF anti-bot bypass solution
The reason I started using ZenRows is because a WAF was blocking me and the data was critical for my project. I was considering a lot of approaches and ZenRows did the job.
PROSThe best of ZenRows is how responsive it is. It fits my needs and the evolution I have seen in all this time using it is always towards giving me more options.
CONSThe autoparser feature is very nice, but I would like it more if it supported a longer list of websites.
Bernard
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Scalability at its best
I started in the world of web scraping recently. I was investigating and experimenting with ZenRows. And at this moment I have earned a lot of contracts. With ZenRows, I leveled up my game from beginner to pro, so for me the scalability is what I like the most.
CONSAn antibot was not allowing me to succeed, but after some days the issue was solved and I made my way.
Robert
Verified reviewer
Research, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Fantastic tool
I'm using ZenRows for e-commerce market analysis. I used to work with ScrapingBee, but they had a bug that was blocking me sitting there for too long and switching sides was the only thing for me left to do. Now I could not be happier.
PROSI'm very happy with ZenRows. It provides optimal anti-bot bypass and support for even the most complex websites. It's fast and reliable. Whenever I encountered an issue, its team was quick to assist, making my scraping tasks much smoother.
CONSAs I wrote before, it's fast and reliable. Nothing negative to report.
Alper
Verified reviewer
Computer Software, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
A beautiful tool for data extraction from websites
They provide more API calls for less money, along with antibot bypassing solutions - which I haven’t seen on another platform yet. So my experience was great. I still use it for data extraction tasks and will continue to use it.
PROSI'm a freelance data engineer and I used ZenRows for a few months now. I scraped a variety of platforms that implement antibots, mostly NFT and cryptocurrency, and some job application websites. With their API, my ETL pipeline runs like butter. Along with a high success rate, I never had to worry about bot prevention systems since their API also takes care of that. They provide a request builder which you can use to interactively build your API request URL. You can construct the request URL by specifying CSS selectors, it even provides an auto-parser, which automatically grabs the data and returns it in a JSON schema.
CONSI used the Developer package and the package provided 10 concurrent threads. I was able to build optimized ETL pipelines for my clients but I don’t know if it’s enough for other developers.
Fiach
Computer Networking, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Bypassed cloudflare
Very useful for bypassing cloudflare. Reliable. And fast
CONSPer request is expensive when proxies charge by mefabyte
Juan Carlos
Verified reviewer
Banking, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Incredible web scraping toolkit
Headless browser and premium rotational proxies. ZenRows is an incredible toolkit for web scraping. And from my experience, the success rate is higher than with other APIs I tested.
CONSI believe the documentation could be a bit more summarized, sometimes it has a lot of info.
Luke
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
ZenRows is a great solution for web scraping as part of data pipelines
I like the concurrency/parallelism and the customer service. They have good documentation and a builder tool to test things out early on.
CONSI dislike the amount the credits increase for more complex requests, also sometimes you don't need to use more complex requests if you program your own concurrency with normal web scraping libraries but zenrows makes you upgrade the parameters of the request to get spend more credits.
Julia
Banking, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Effective and great support
We were getting blocked by target websites, and the issue was too frequent, especially when there were CAPTCHAs. After integrating with ZenRows, the reliability of our scraping improved a lot.
PROSOne of the major pros of ZenRows is that the service are reliable and easy to use. Another great thing about ZenRows is its scalability and great support, making it a top choice for web scraping.
CONSWe are happy with the service, so nothing to complain about.
Andreu
Computer Software, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
You can scrape any site on the internet
Now I get the data our agency needs and our clients have more confidence that we’re web scraping super pros.
PROSBefore ZenRows we had to spend a lot of time bypassing anti-bot mechanisms and updating our code when there were new detection systems releases. But it’s crazy how easy and fast everything now with ZenRows’ API: one line of code and that’s all. I wish I started before.
CONSTheir API is so advanced that multiple websites create anti-scraping protection just for them, so the service is down maybe a couple of times a year, however they fix it super quickly and you can keep scraping at scale.