The sales, set up, and customer service have all been excellent

We were able to just plug in and start sending information to our lobby sign to entertain and inform our clients

I wish that it was a one time purchase and not a monthly fee

I love the Raydiant product, but really dislike their customer service (or lack thereof). It is impossible to reach a live person, and their 'Account Managers' do not answer their phones or emails.

I love the ease of use with this software. Literally plug-and-play and very easy to configure and set up.

The software is sometime glitchy, but nothing a refresh of your web browser won't resolve.

A nightmare, I had a 49.00 per month prescriptions, in the last 2 months the they charged me 147.00, 98.00 and 147.00 this is in a 30 day span, they did this too my account no notification just unexplained charges and can not reach customer service.

It displays my advertisement in my shop window.

The company is poorly ran, they over charge and it is much more expensive than the competition.

Raydiant is critical to our business needs.

Rein is super easy to use it’s easy to change the menu boards. It’s easy to schedule the times for menus to be displayed.

We have no experience too many negative situations from using Raydiant

I like that we are able to make one slideshow to be displayed at multiple locations all at once.

Sometimes the website is not user friendly but once you figure it out its easy

I use Raydiant every week. Content is easy to create and playlists are quick to assemble. This is such an easy product to use and has really helped us create and share information with our customers.

There is a lot of content already available to quickly create amazing displays that draw the eye of our customers. We run ads for programs, memberships, info-graphics, and more and I can usually create the screens in under 15 minutes.

Sometimes the TVs lose connection to the hub and things have to be reset. It's easy to do, but still is annoying at times.

I have been using Raydiant TV Sticks in my restaurant to display our Toast menu boards and DS Link menu boards, and I must say, they have been a game-changer. As someone who understands the importance of technology in today's fast-paced world, having a reliable and efficient system to display our menus has been a huge relief.One of the standout features of the Raydiant TV Sticks is how easy they make updates and changes to our menus. Gone are the days of manually replacing physical menu boards or printing new menus every time we make a change. With just a few clicks, we can update our menu items, prices, and even make seasonal changes effortlessly. This not only saves us time and effort but also ensures that our customers are always presented with the most accurate and up-to-date information.Furthermore, the customer support provided by Raydiant has been outstanding. Whenever we have encountered a question or issue, their team has been quick to respond and resolve the problem. Their dedication to ensuring that their customers have a positive experience is truly commendable.In conclusion, Raydiant TV Sticks have revolutionized the way we display our menus in our restaurant. The ease of use, seamless integration, and exceptional performance make them an invaluable tool for any establishment looking to enhance their customer experience. With Raydiant, updating and changing menus has become a breeze, allowing us to focus on what we do best – great food.

We have no experienced anything negative so far. If I could be picky about any 1 thing the price is a little high. At $40 per device per month we try to be strategic on how many we utilize. However, the time savings each device offers back to us easily makes up for the fee.

Their service is top-notch, specifically [sensitive content hidden]. When I first started in my current role, I took over being the admin for Hoopla(a product of Raydiant). She did a great job in training me in waves, not showing me everything, but showing me everything that was relevant to what I was asking about, so as to not overload me with information. Over time I have gotten to the point where we have covered almost everything and I have learned a lot. In that training, she also suggested a new feature we could start using pretty close to immediately that has added a lot of value to our sales reps, especially those working remote. I am an admin of several software tools we use and so naturally I communicate directly with a lot of CSM's. [sensitive content hidden] is our favorite CSM to work with as she comes with a balanced and adaptable approach to customer success. She knows just what we need and listens intently to be sure that we are getting what we need and not just what we think we need.

In the content creation process, I wish that you could create everything on the same page or in the same flow. With each step, I have to navigate to a different tab and create that component before I navigate to another tab and create the next piece of content. It is a robust system that stores and organizes your information well, but the building process could be much easier.

No fuss start up, low maintenance, high customer impact

Virtually no technical issues in almost 2 years

Sometimes it’s hard to get sales & customer service on the phone to order more screens

My overall experince has been good since I got it.

Easy to use and to update information on real time.

Billing needs to improve, customer services takes time

Great I will continue to use them daily

I can customize and publish to screens in seconds

Could be a bit cheaper on a monthly charge

I am happy to help you write a 5-star review for Raydiant recognition software, highlighting the excellent work of your Customer Success Manager [sensitive content hidden] I cannot recommend Raydiant recognition software enough! The product has transformed the way we acknowledge and reward our team members, making the whole process seamless and enjoyable.From the moment we started using the software, we have been blown away by the efficiency and user-friendliness of the platform. The customization options are extensive, allowing us to tailor the recognition program to our specific needs and values.Moreover, I cannot praise our Customer Success Manager [sensitive content hidden] enough. She has been an absolute delight to work with - responsive, knowledgeable, and always ready to go above and beyond to help us get the most out of the software.[sensitive content hidden] dedication to ensuring our success with Raydiant has been truly exceptional. Her expertise and guidance have been invaluable in streamlining our recognition process, and we are grateful for her ongoing support.Overall, I highly recommend Raydiant recognition software and their outstanding team, including our CSM [sensitive content hidden]. Five stars all around!

While overall I am very impressed with Raydiant recognition software and the excellent support provided by our CSM [sensitive content hidden], I have experienced some occasional glitches with the platform. However, the Raydiant team has always been quick to respond and address any issues we have encountered.

We’ve been a customer of Raydiant for 1 year now and this is by far one of the best investments for our Credit Union. Our Branches require a high-quality and reliable digital display for our ads and member facing area. From start to finish, the experience was exceptional.The Raydiant team is extremely knowledgeable, professional, and efficient. They took the time to understand our needs and provided us with several options that fit our requirements perfectly. Their communication throughout the entire process was outstanding. The dashboard is easy to navigate, and we never experience any down time. We simply love Raydiant!

Not sure I have anything that i dislike with Raydiant.

My business shares space with a movie theater. As moviegoers stand in line for tickets or concessions, MIRA piques interest and provides information about my business with an audience of potential customers, that may not be exposed to my business otherwise.

I love the ability to manage my MIRA signage from anywhere... at work, from my couch, on vacation. Keeping my posts fresh keeps my patrons current on what's happening in my business, including operating hours (especially during holiday and school vacation periods), our current escape room themes, promotional programs and the weather. We even have a trivia slide that keeps onlookers' interest throughout the entire loop.

I wish some of the templates were a bit easier to customize. I use the Presentation template to display my operating hours. It work for the most part, but a template specifically for hours would be great. Random loop freezing or skipping, not due to internet connectivity, occurs. If it occurs during off hours, I have no way of telling, therefore no way of rebooting the connections, or in my case, republishing. I wish there was an option for trouble notifications of some sort.

Overall, Raydiant has been a lifesaver. Their support is above par. I'm not saying things don't go wrong sometimes, but they are always available to help and they will not stop until it is resolved.

Before Raydiant, we had to climb a lot of ladders to change out content or connect HDMI cords. Raydiant gives us the ability to change content on the fly and remotely. It also allows us to do our trivia nights across 15 different devices.

It does have some glitches occasionally, specifically with disconnecting from the network. We have to manually go in and reboot, but it's rare and the benefits far outweigh the costs.

[sensitive content hidden] was amazing. He really took pride in the work that he was doing (on another continent none the less). He has great energy and very friendly.

Their team gave me individual attention to get my store up and running. They knew that we were under a time crunch and made time every day to get it to our liking to go live.

Sometimes they are not available on the weekends.

Excellent. From the initial on-boarding to now, Raydiant is easy to work with.

Raydiant is easy to use and projects a polished and professional image to our guests and customers.

My only issue is it takes some trial and error to get images to fully fit into the frame.

Generally good and consistent

It is easy to set up and train people to use it.

Can get confusing wiht multiple screens, and may require lots of legwork generating imagery if you have high turnover for menus, etc.

What I like MOST about Radiant is easy to use. It looks like a million dollar tool but easy to navigate and makes our non-profit look put together. It's easy for our congregation to get announcements throughout the foyer.

I haven't found any issues with Raydiant at all.

The rates with all that softwares that pile up every month from all areas of business it can add up quick. Also the remote, custom and update in real time features.

Can’t think of anything that wasn’t to our satisfaction.

Been on point everytime I reach out to them!

It being so easy to use out of the box. And i love the many different display options which allows to keep my post fresh and new. Also, I love the news feed options when I don't feel creating something to post.

I wish it had a training video. It easy to use, however I find myself always unlock something I didn't know the software could do.

Why do most incredible features Everett able to update our church environment with flyers and unseen up-to-date live news

I am absolutely love the product I feel like it’s just needs to be updated tomorrow [sensitive content hidden] ways to use it feels a little old-school, but I still love the features

We use Mira to engage with our guests and stores on a more personal level. With the proper equipment, we are able to 'facetime' with our guests during an event or on any occasions that we see fit. And of course, its core digital signage functionality is a great in-store communication channel that can push any promotional messages almost instantly.

It can display digital menus, promotional ads, video messages, youtube videos and offer a variety of capabilities. What makes it stand out is its video conferencing capability - it's like facetime but when it is used in a commercial setting with the ability to broadcast to multiple locations at the same time through TVs, it is veryinnovative. The management/service team is responsive, reliable, and great to work with.

Video conferencing requires the user to facilitate the process and turn on the equipment. If everything can be automated with 1 single tab that will be incredible.

our overall experience is good, the customer support service from them is great.

Raydiant helps us advertise and inform our customers.

Only think I would suggest on improving are the updates for the product.