All Screenscape Reviews
1-25 of 46 Reviews
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Gary
Verified reviewer
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Screenscape
See above response.
PROSThe ease with which playlists can be manipulated. We have 3 flat panel screens in all our locations, where driver's can watch a playlist that is entertaining, educating and fun to help past the time. Disney's TV monitors above waiting lines was the original inspiration.
CONSWe have no complaints. The software has functioned as advertised, and the new wireless devices work well, so far without any problems.
Tim
Recreational Facilities and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Easiest signage system yet
Awesome. It's just that easy to use and get up and going.
PROSAll the templates and all the features contained within each. The scheduling feature is also excellent.
CONSSome templates I use are very restrictive in design. In extreme cases I just use the blank and create my own, which works just as well.
Reason for choosing Screenscape
As mentioned above: licence fees and the ability expand and contrast as required.
Reasons for switching to Screenscape
They updated their system as we were in need of updating ours. The cost of the hardware was relatively the same as before, but since moving to a cloud base from a server base, the license fee was cost prohibitive. ScreenScape is scalable and more efficient.
Marie
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Ruined after they were Acquired
Screenscape is very easy to use. I like that they have many templates to choose from and it's quick and easy to design professional screens. Their user interface is extremely easy to use. Reliable. Customer Support was fantastic.
CONSThe thing I liked least was the lack of zones within the software. Also, the price for hte hardware and software was too high. Everything else was great. Screenscape was acquired by Spectrio in 2021 and the transition was unorganized and confusing. Customer Support with Spectrio is terrible. It seems like Spectrio is too big and perhaps hiring too many new people who don't know what is going on. This results in calls and emails being forwarded to other departments and nothing getting resolved.
Reason for choosing Screenscape
Ease of use
Stefanie
Hospitality, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Best Digital Signage Solution
Able to quickly and easily change messaging without having to invest in an expensive signage system that ties me to proprietary templates. The templates that come with the software are easily customized or you can upload your own artwork. Within several months of purchasing and setting up Screenscape at our property, a new version was released and Screenscape made it easy to upgrade. It is pretty slick, allows me to create custom assets, link to our social media feeds, use RSS feeds for local news and weather, insert video and create a great branded signage solution. I could not find an equivalent solution anywhere else.
PROSExtremely easy to use and yet is customizable so that I can create assets that match our branding and overall look. I started out using the Screenscape templates and then customized with my own assets. I can easily preview my screens before they go live and make changes on the fly. Screenscape offered great personalized customer service that helped me through some initial technical hurdles at our end with our network. The response time was fast and extremely friendly. I also like the fact that new features and templates keep getting added so the product stays fresh and attractive. The templates are great to use as is or customize and make your own.
CONSThey really wasn't anything that I disliked. I did discover that the software was not compatible with Firefox and really works best with Google Chrome. I simply switch browsers when I upload my changes.
Reason for choosing Screenscape
Cost, easy of use, attractive templates, customization, ability to link social media, youtube and rss feeds.
Vendor Response
Thank you for the kind words and your feedback, Stefanie. We really appreciate it!
Replied August 2019
Walter
Utilities, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
ScreenScape 5
The reliability of these devices enables content to be reliably displayed for extended periods. We have used these to communicate much of our pandemic information as well as 'visual relief' videos (wilderness, running springs, waterfalls, etc.) to provide our employees a mental break with the occasional glance at the screens. We recently acquired 7 more devices to reach our more remote areas where we have crews assemble in advance of the day's field work.
PROSClean console, easy to organize. Content easy to create and edit. Uploading content (videos) works very well. Is easy to share. Device setup is a simple, lean process. Device status console is very convenient. Sales and Support team feels very 1 on 1, they do a great job.
CONSDifficult to embed content from webpages, or to include sections of a webpage (provincial COVID updates for example) is not easily achieved and it's appearance when developing the content doesn't reflect how it looks on the screen. Some of the devices in use show as offline, but this is being problem-solved now. It would be nice to have optional alerts set up where you could select email addresses that receive a notification summary when devices go offline (vs remembering to go in and check status)
Reason for choosing Screenscape
Price, the software met our needs (although the alternative we reviewed had greater functionality), reliability, local company (Maritimes - but was more of a bonus than a differentiator).
Josh
Recreational Facilities and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Sports & Rec Digital Signage
We have had a great relationship with ScreenScape over the years. We selected ScreenScape in our early days to help us present our facility schedule(s) in a modern way. Also the home grown maritime customer support has been hands down phenomenal from having a general inquiry, upgrading technology or an integration their team has always been there for us.
PROSWith the new release of ScreenScape 5 it has been an IT dream. Getting rid of flash and modernizing the environment to keep up with the ever changing pace of technology has enabled a smoother experience for our staff using the product.
CONSMore scheduling logic to meet our particular business needs would improve our efficiency when using this product.
Reason for choosing Screenscape
We like to support local. Learning the history of ScreenScape in PEI and ourselves in Nova Scotia, the maritime connection made sense. Also positive feedback from a local Halifax installer sealed the deal.
Sharon
Higher Education, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Good product
Screenscape is a good product that is easy to use. The support for the product is very good.
PROSScreenscape offers a nice variety of templates, plus the ability to implement several different types of media for a great digital sign presentation.
CONSWe find that we frequently have displays that are unavailable.
Reason for choosing Screenscape
Price and ease of installation with the plug-and-play devices
Reasons for switching to Screenscape
Price
Christopher
Security and Investigations, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2021
Works as expected - wish it was more flexible
We use this in-house in our Call Center for Alarm Monitors to show pertinent information (current weather for areas we monitor, tips and tricks, etc) as well as fun quotes and motivational images (no hang in there kittens for us!). It's very useful for what we need - and adds a bit of a professional touch that impresses guests.
PROSIt looks great - very professional. The web interface makes it easy to put the content we want up - both informational and entertaining - and adjust it as needed.
CONSThe software does feel a little restrictive. Without using RSS feeds or other outside sources, you can't have multiple location's weather reports. Creating a slide without using one of the templates can be a bit clunky and a little restrictive - but it's nothing deal-breaking.
Vendor Response
Hi Christopher, Thanks for the review! We've added stand-alone full-screen weather templates to the ScreenScape platform. Now you can display different weather locations on the same playlist/device! You can read more about it on our blog: https://www.screenscape.com/blog/new-customizable-weather-apps-weather-templates-available/
Replied May 2021
Lori
Insurance, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Happy Customer
By being able to have our guests' and new hires' names on the screen when they come in, makes it feel more personal for them. We also use it to share company news and to just lighten up our break room.
PROSIt is easy to create a basic template then add/change names quickly. The changes show almost immediately-no waiting for the system to go through a long cycle. It's simple to change multiple screens quickly. Being able to search media by the file is helpful.
CONSWhen setting a specific time for a slide to start/stop, the system defaulting to the next year instead of the next day is annoying. It would be nice to be able to access more ready-made slides that have positive messages or funny pictures.
Reasons for switching to Screenscape
Their system was clunky and out of date.
Shaun
Verified reviewer
Government Administration, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
A great complete package for all sizes of organization
My experience has been nothing but first class with ScreenScape. Everything from their slick provisioning to their support and dynamic method for engaging customers for new features. I have been very pleased with my ScreenScape experience and their new ScreenScape 5 offering strikes a great balance between flexibility, features and cost. It is much more effective then trying to "roll your own"!
PROSFriction-less setup Powerful content sharing/feed subscription model Flexible scheduling and screen distribution model Adaptive HTML5 content management interface
CONSWould like to be able to incorporate our own dynamic HTML content ( active GIS related content) in upcoming versions.
Peter
Consumer Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Screenscape
We keep our customer service team up to speed on stats, contests, and our departmental goals. We've been with Screenscape from the beginning and each new release has more features.
PROSScreenscape is easy to use, install, and bring up to speed. If you have a wifi solution in your business you will be up and running in a day. The templates provided are easy to load content into, or you can customize your own.
CONSWe've had no problems with Screenscape.
Reason for choosing Screenscape
Much more capability, and being able to introduce many templates and formats.
Reasons for switching to Screenscape
We wanted something that gave us more versatility.
Melissa
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2020
ScreenScape easy to use custom digital signabge
enjoyable and fun to create different slides,
PROSThis was very very easy to use, and facilitate new digital images quickly around our business
CONSI was unable to tile different images simultaneously . this would occur when we had multiple events with signage data.
Reason for choosing Screenscape
It was the only product that was available to me at the time, Now there are more products , but I feel ScreenScape gives me more control and easier to use .
Candy
Banking, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Very Satisfied with ScreenScape
The support team for ScreenScape is considerably better than other vendors servicing our credit union. Always friendly and quick to respond. I would recommend ScreenScape for any business. With the single page device monitoring, I can see if a device isn't updating properly and take action. Our main battle is in-house; making sure lobby personnel keep the TVs turned on.
PROSI like the visual interface and ease of changing playlists with automatic updates. The templates provided by ScreenScape are very helpful, as well. I don't use many but they give me ideas for our own designs. These screens also offer an inexpensive way to satisfy some NCUA notices and regulations.
CONSI would like to see all playlists and assigned devices listed on one screen. With 25 devices, I must be careful the correct playlist is showing on each screen, so I often go back and forth reviewing.
David
Education Management, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Flexabile
My overall experience has been very positive and would recommend it anyone looking for this type of solution.
PROSThe setup of the devices is very easy. I also like that my users are able to create content without having to take a all day class to understand how to do it. Lots of add-ins and able to scale to your needs.
CONSI wish we had better options for the RSS feeds but that is pretty minor.
Reason for choosing Screenscape
Price, ease of use for user and easy setup
Reasons for switching to Screenscape
They went out of business
ERIC
Wholesale, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great Marketing Tool
ScreenScape has allowed us to present marketing and promotional material in a way that we never have before. The ability to show videos and change the queue in real time it’s a great benefit to our business. We serve many different markets and ScreenScape allows us to tailor our marketing to each of our customers in real time.
PROSThe product and platform is very intuitive and easy to use. This is a great tool for getting all sorts of marketing content in front of your customer.
CONSSome minor connectivity issues. Seems that the device must be in relative close proximity to your wireless router.
Robert
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Everything I'd expect from a Digital Signage Solution
ScreenScape5 truly makes digital signage easy with all the features you'd expect. Not only is the system excellent but so is their customer service. A great company to deal with!
PROSProfessional front end; Easy to use back end; Simple setup; Knowledgable support team;
CONSSo far we have no complaints with the system.
Jenna
Aviation & Aerospace, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2021
Great for small company
Great tool for internal communication, very helpful from launch to service with on site issues.
PROSThe software is great for our small company and our single purpose of internal communications. It is easy to use, easy to share with others in my company, and the customer service is definitely top notch.
CONSI think there could be a little more room for design freedom. It is frustrating that you can only draw a rectangle shape, but for a circle or other shapes it is much more difficult to find. A few more design elements would be nice.
Reason for choosing Screenscape
Price, and ease of use
Kevin
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2021
Helpful but limited
The support staff is great and I do like using it.
PROSI like the creation suite, the audio quality, and the video quality.
CONSNot being able to use one device for multiple screens, as a small office owning more than one isn't cost-effective for us.
Cora
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Pleasantly Surprised
Overall we are very satisfied!
PROSThis is the easiest program i have ever used! We have Optecs Signage for our outdoor screens, they are complicated, not very user friendly.
CONSThe only problem I seem to have are the pictures sometimes rotate 45 degrees. Otherwise, I love the programing.
Reasons for switching to Screenscape
The price, customer service, and overall user friendly qualities were questionable
sean
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2019
Review of Screen Scapes
very good experience, no complaints
PROSeasy for staff to use, makes everything look professional, easy marketing
CONSthe process to start a new slideshow could be easier
Reason for choosing Screenscape
price point, easy to set up and for most part to use.
Vendor Response
Thanks for the kind words, Sean.
Replied August 2019
Wally
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Screenscape Review
I like the ease of use, especially the drag and drop feature and being able to delete separate images from the slideshows.
CONSThe network connection setup is very non user friendly and can be troublesome
kenzie
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Easy system to use
it is an easy way to get product and information out to our patients and clients
CONSIt can be time consuming to get set up, but once it is you are good to go
John
Pharmaceuticals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
easy to deploy
great experience overall. limited issues and good value for $
PROSEase of deployment and maintenance is extremely easy
CONSThere are some limits on video presentations
Andrew
Verified reviewer
Public Safety, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Smooth, Simple, and Backed Up by Reliable Support
ScreenScape has been a very visible part of our efforts this year to give our company a fresh feel and to energize our corporate culture. We have used it for fun things as well as for vital messaging.
PROSI understood how to use it almost immediately. It was not daunting at all.
CONSI wish there was more automatic content (things like news, jokes, trivia, etc.).
Reason for choosing Screenscape
The price difference was very significant.
John
Non-Profit Organization Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Easy to use
We utilize screenscapes in our front entrance at our front desk
PROSThey provide templates that you can customize. The editor is easy to use, import images, and branding. The overall learning curve is low!!!! You do not need to be a graphic artist to use this software.
CONSAn area that they can improve in is adding a link feature to Vimeo for videos.
Reasons for switching to Screenscape
I wanted more features