CharityTracker vs Focus X

RATING:

4.5

(1045)

CharityTracker has 1045 reviews and a rating of 4.52 / 5 stars vs Focus X which has 98 reviews and a rating of 3.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (1045)
3.6 (98)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
May 21, 2024
April 25, 2024
Pros/Cons
  • Pros

  • CharityTracker is user friendly and intuitive. They software allows us to serve our clients and provide referrals effectively and with integrity.
  • This gives you quick demographic information and fast data that can be useful—a friendly resource to connect you to local grassroots work.
  • Cons

  • After I add a few more cases, the software will keep logging me out again. This has been very frustrating.
  • What I dislike about this software is that when their is duplicate accounts it was a difficult process it combine the accounts.
Read all user reviews
  • Pros

  • Focus is an Awesome software with great flexibility.
  • Ease of Implementation and Customisable to your need.
  • Cons

  • Customer Support is not upto the expectation. Delay in solving technical issue was worst.
  • Lack of technically equipped franchisees and careless direct sales people. Not attentive immediately when some problem happens.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

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FrontRunners

2022

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24 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos