Supported Operating System(s):
Mac OS, Linux, Web browser (OS agnostic), Windows 10About FOCUS9
Focus is a cloud-based enterprise software suite that includes modular enterprise resource planning (ERP) and customer relations management (CRM) solutions. Users can also choose to use individual modules such as warehouse management (WMS) or point-of-sale (POS) or create their own custom modules. All parts of the software suite feature simple integration through REST API and Zapier.
Focus includes functionality for financial management, sales management, supply chain management, material requirements planning, inventory management, fixed asset management, human capital management, and business intelligence. Users can choose to easily automate functions together from production to sales with preset workflow automations or create their own using a no-code drag...
56 Reviews of FOCUS9
Average User Ratings
Overall
3.59 / 5 stars
Ease-of-use
4.0
Value for money
3.5
Customer support
3.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
September 2019
Subhash from Jalla Induatries
Verified Reviewer
Company Size: 11-50 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2019
It is a good software
We have been using Focus from maybe over 10 years. It is on very stable platform. Don't remember we ever had any data loss.
Pros
Customised report, after sales service and training the staff.
Cons
Not commonly used by CAs. New accountant needs training.
Reasons for Choosing FOCUS9
as I was using Focus.
Reasons for Switching to FOCUS9
I experienced data loss on several occasions and no online service.
September 2019
Prasenna from Bloom Education
Company Size: 501-1,000 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Excellent Windows & SQL based ERP for SMB and Enterprises
We had to go live with an ERP [comprising of Finance, Procurement and Budget Modules]. Focus was able to go live within 60 days from the project start and managed the incremental functionality upgrades in a smooth manner.
Pros
1. Simple and Easy to use, with limited or no training required 2. Highly customizable core modules, and easy to integrate with any other solution 3. Shorter go live period/upgrade and patches 4. Excellent resources for implementation and support 5. Finance integrated, easy to use budget module
Cons
not any feature in particular, most of what functions we required had worked well.
Reasons for Choosing FOCUS9
Value for money and it accommodated our Customization requests
November 2020
Piyush from SCI
Company Size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
5.0
November 2020
Review
Support still is a major problem. Tickets are still open after many days. The constant turnover @ Focus is causing big issues in items getting resolved. Our India team is most frustrated.
Pros
Strong functionality. It does the job for us.
Cons
1. Still relatively buggy. 2. Feels archaic. 3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are. 4. Reporting is weak.
Reasons for Choosing FOCUS9
Seemed like a good idea then.
Reasons for Switching to FOCUS9
Functionality.
December 2020
Anoop from AMSAF INVESTMENT LLC
Company Size: 11-50 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
1.0
Customer support
5.0
Functionality
3.0
December 2020
AMSAF INVESTMENT LLC
I am satisfied by the overall performance
Pros
Easy to learn and user friendly. Good support from Customer service.
Cons
We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.
Reasons for Choosing FOCUS9
No other product considered
November 2020
Hemanth R from Adishwar India Limited
Company Size: 501-1,000 employees
Industry: Consumer Electronics
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2020
Focus
Super , one of the best software which we have used in our experience
Pros
Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.
Cons
Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.
Reasons for Choosing FOCUS9
Prakash Solution was Offline and we wanted to go for Online application so we looked focus Software and we started from FOCUS 6 we are using now FOCUS 9 Web Version
