FOCUS9 Software

3.59 / 5 (56) FrontRunners

Our advisors have recommended this product 21 times in the last 30 days

About FOCUS9

Focus is a cloud-based enterprise software suite that includes modular enterprise resource planning (ERP) and customer relations management (CRM) solutions. Users can also choose to use individual modules such as warehouse management (WMS) or point-of-sale (POS) or create their own custom modules. All parts of the software suite feature simple integration through REST API and Zapier.

Focus includes functionality for financial management, sales management, supply chain management, material requirements planning, inventory management, fixed asset management, human capital management, and business intelligence. Users can choose to easily automate functions together from production to sales with preset workflow automations or create their own using a no-code drag...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

56 Reviews of FOCUS9

Average User Ratings

Overall

3.59 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(19)

19

3 stars

(13)

13

2 stars

(6)

6

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 56 results

September 2019

Subhash from Jalla Induatries

Verified Reviewer

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2019

It is a good software

We have been using Focus from maybe over 10 years. It is on very stable platform. Don't remember we ever had any data loss.

Pros

Customised report, after sales service and training the staff.

Cons

Not commonly used by CAs. New accountant needs training.

Reasons for Choosing FOCUS9

as I was using Focus.

Reasons for Switching to FOCUS9

I experienced data loss on several occasions and no online service.

September 2019

Prasenna from Bloom Education

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Excellent Windows & SQL based ERP for SMB and Enterprises

We had to go live with an ERP [comprising of Finance, Procurement and Budget Modules]. Focus was able to go live within 60 days from the project start and managed the incremental functionality upgrades in a smooth manner.

Pros

1. Simple and Easy to use, with limited or no training required 2. Highly customizable core modules, and easy to integrate with any other solution 3. Shorter go live period/upgrade and patches 4. Excellent resources for implementation and support 5. Finance integrated, easy to use budget module

Cons

not any feature in particular, most of what functions we required had worked well.

Reasons for Choosing FOCUS9

Value for money and it accommodated our Customization requests

November 2020

Piyush from SCI

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2020

Review

Support still is a major problem. Tickets are still open after many days. The constant turnover @ Focus is causing big issues in items getting resolved. Our India team is most frustrated.

Pros

Strong functionality. It does the job for us.

Cons

1. Still relatively buggy. 2. Feels archaic. 3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are. 4. Reporting is weak.

Reasons for Choosing FOCUS9

Seemed like a good idea then.

Reasons for Switching to FOCUS9

Functionality.

December 2020

Anoop from AMSAF INVESTMENT LLC

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

5.0

Functionality

3.0

December 2020

AMSAF INVESTMENT LLC

I am satisfied by the overall performance

Pros

Easy to learn and user friendly. Good support from Customer service.

Cons

We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.

Reasons for Choosing FOCUS9

No other product considered

November 2020

Hemanth R from Adishwar India Limited

Company Size: 501-1,000 employees

Industry: Consumer Electronics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2020

Focus

Super , one of the best software which we have used in our experience

Pros

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

Cons

Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.

Reasons for Choosing FOCUS9

Prakash Solution was Offline and we wanted to go for Online application so we looked focus Software and we started from FOCUS 6 we are using now FOCUS 9 Web Version