NetSuite

RATING:

4.2

(1535)

About NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance. What is NetSuite? NetSuite is an all-in-one cloud business management solution that helps more than 38,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companie...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

NetSuite Pricing

Pricing available on request.

Free trial: 

Available

Free version: 

Not Available

Role-based KPIs and Dashboards: Accounting Manager
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NetSuite Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4

Functionality

4

Most Helpful Reviews for NetSuite

1 - 5 of 1,494 Reviews

Apeksha

1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2021

Best ERP out there

User Profile

Víctor

Verified reviewer

Human Resources, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2022

It is a great ERP but it is not for everyone

Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

PROS

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

CONS

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Reason for choosing NetSuite

The potential of Netsuite when growing and to manage several entities from one place

Vendor Response

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied November 2022

Narimane

Machinery, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Streamlining all operations with NetSuite

We've only just started using NetSuite, but already we're seeing improvements in our processes.

PROS

The live visibility of information for all to see. It allows our small team to stay on the same page and make informed decisions in real-time.

CONS

I had not used an ERP system prior to NetSuite. There's a learning curve to get used to NetSuite. I'm confident with time this will become second nature.

Reason for choosing NetSuite

We chose NetSuite because it offered us the capability to manage and track the high-value costs associated with our machinery.

Reasons for switching to NetSuite

As the business grew, it became essential to have a system that could handle the company's needs and grow with us into the future.

Vendor Response

Thanks for taking the time to leave a review, Narimane! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied June 2024

Adam

Construction, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Violated by software

They refuse to help when their referral developers fail. It’s a system build for the empire to take the money leaving the mid-size business with no software and no help. It’s the worst business decision of my life.

PROS

If I could say one thing nice about NetSuites I would… But we have been hurt badly by this company.

CONS

NetSuite gave us a 3rd party to build software and it’s been 2 years, half a million paid out and no software. We are told we have to pay another 240k to continue but developer cannot get us what we paid for. NetSuite a refuses to help hold data while their software company they referred takes their sweet time building a dysfunctional software. We have 2 week to fork out another Quaryer million or we lose all data for the last 2 years. Total blackmail-

Reasons for switching to NetSuite

We’re told we would be taken care of with the great features that were never delivered. A complete failure with no Assistance.

Vendor Response

Thank you for taking the time to leave a review, Adam. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Replied June 2024

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Oracle NetSuite for Finance Team

PROS

I would like to dive straight into the pros as given below: 1- It does allow us to automate almost everything in Netsuite using Scripts and workflow. 2- Easy to set up custom fields based on your tracking requirements. 3- Tax reporting is a lot easier now and if you are in Australia now you can ANZ localization for PTRS reporting. 4- Integrate with most of the systems you for most of the accounting function such as Accounts payable, AR, Fixed Assets, Bank Recs, Bank payment files, Sales and purchase orders and tax authorities. We have moved from another software which is used for small companies but since we have moved to Netsuite we are loving it and will keep on using it now.

CONS

I don't think there is anything I don't like about Netsuite as it is very user-friendly and does allow you to integrate with almost everything.

Reasons for switching to NetSuite

We have grown from small to Medium/large company and Xero is for small businesses only

Vendor Response

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied April 2024