NetSuite Software


37 reviews(4.0/5)
37 reviews(4.0/5)

NetSuite is a provider of SaaS-based business solutions. NetSuite offers a web-based application for midsize wholesalers and distributors, offering a complete suite with features like ERP, inventory, e-commerce, accounting, fulfillment, and CRM.

The solution assists midsize businesses in both execution and planning of business workflows. Users can manage accounting and inventory, along with many other key operations including CRM, customer self-service, order processing, and e-commerce. NetSuite also provides dashboard functionality for visualizing key business information that is essential in making reformed decisions about sales, expenses and demands.

NetSuite SuiteSuccess delivers a single view of orders, inventory and customers. With over 100 customizable reporting templates, users can create and share reports with multiple stakeholders within and outside the business boundary.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

37 Reviews of NetSuite

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  • Mylene from I.T Experts Philippines

    Specialty: Office equipment & supplies

    Number of employees: 11-50 employees

    August 2018

    The #1 cloud ERP solution!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Netsuite is a cloud ERP that enables the company to use ERP system in low-cost manner. Netsuite offers complete modules to run a business just like Inventory, Accounting and CRM.

    Cons

    Try to request for a demo or trial for the software prior to engagement. This will help you understand and experience the look and feel of the system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • JENNALEE from Consure Medical

    Specialty: Medical equipment & supplies

    Number of employees: 11-50 employees

    August 2018

    NetSuite is fantastic! It is just very expensive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    NetSuite comes with so many features. Definitely one of the best systems out there. Customer support is great as well. The system is very user-friendly. If you are a bigger company, NetSuite may very well be worth the high cost.

    Cons

    It is *very* expensive. Definitely one of the most expensive systems out there. Also, implementation is on the lengthy side.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Denver from I.T Experts Philippines

    Specialty: Electrical supplies

    Number of employees: 11-50 employees

    July 2018

    Big help to develop a career path that can enhance the skills of employees.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Its a great system that will help businesses to be more competitive and more reliable. Also because it is cloud base software the advantage of it is that you're always using the most current version or the updated platform.

    Cons

    This system will challenge your skills and ability to adopted on new advanced technology and you need to commit your time to be more effective.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Brian from Nu-Brite industries

    Specialty: Automotive

    Number of employees: 11-50 employees

    June 2018

    Reached out to Netsuite to see if they would be a good fit for our ERP search

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Would love to work with them again on another project but they are a good a fair team.

    Pros

    Overall a great solution with lots of modules and options for manufacturing. Great qualification skills and a effective demo from their staff.

    Cons

    We came to the understanding that our company would not be a good fit for the solutions. It is great to work with a vendor that gives you straight answers and does not try and over sell.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Emily from lgh

    Specialty: Other goods

    Number of employees: 5,001-10,000 employees

    May 2018

    Accounting made easy

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    While utilizing the system it provided a lot of different functionalities. The company has multiple entities and cost centers within each entity which all had different cost codes. The system kept everything orderly and made it easy to record keep for each entity and department.

    Cons

    I did not have any negative experiences with this particular service. Maybe just the initial set up was challenging because we had a complicated structure.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tharsanan from University of moratuwa

    Specialty: Other goods

    Number of employees: 2-10 employees

    May 2018

    Best ERP software You should try.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is the right software which gives us, capability to grow faster.

    Pros

    One of the best ERP software i ever used. It is easy to use and configure. it gives us many features for users and beginners can learn this software easily.

    Cons

    I don't have any major Cons but they can improve their customer support. A lot of available features make this product little complex.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Carlos from gA

    Specialty: Software / Technology

    Number of employees: 501-1,000 employees

    April 2018

    The Future is Now with NetSuite

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions.
    NetSuite Financials includes applications for financial accounting, financial reporting and analytics, payment management, order and billing management, supply chain management and inventory management. Financial information through NetSuite can be accessed through a web browser or mobile device. The system undergoes automatic upgrades and comes with various customization options.

    NetSuite is cloud-based and runs on a range of internet browsers.

    Cons

    Does not supports data export into xls files. CSV files are limited to only one worksheet for export, not multiple worksheets as xls files

    This review was submitted organically. No incentive was offered
    Review Source
  • Jan from Fonality

    Specialty: Office equipment & supplies

    Number of employees: 51-200 employees

    March 2018

    Netsuite has been a huge help for our company.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Inventory control and communication to customers via email and employees has been smooth because of Netsuite.

    Cons

    Building reports can be complicated and can be difficult to figure out for a non-tech. You can spend hours with Netsuite support to build a report for your need.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Brian from Midwest Foods

    Specialty: Food & beverage

    Number of employees: 201-500 employees

    December 2017

    Netsuite Review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Netsuite has a dynamic interface which allows for customization for all of our business needs. We can set it up so that everything we use is in one place.

    Cons

    Uploading large amounts of data will cause lags and delays. It can take hours to edit data if your company has a larger inventory.

    This review was submitted organically. No incentive was offered
    Review Source
  • Alex from Netfortris

    Specialty: Other goods

    Number of employees: 51-200 employees

    December 2017

    Useful review of information

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    -tabs are easy to use to search a customer's account for orders, sales history, and other useful information without having to navigate to multiple web pages
    -placing orders and reviewing orders is straight forward process and appears as a line item for easy reviewing.
    -useful 'back' tabs to navigate if you click on an order and want to go back to the main customer account page

    Cons

    -no order summary when reviewing sales orders, so you have to click on each order to see what was ordered
    -sometimes webpages can be a little slow loading.

    This review was submitted organically. No incentive was offered
    Review Source
  • Yoga from Sonifi solutions

    Specialty: Other goods

    Number of employees: 201-500 employees

    November 2017

    Netsuite- Financials review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Overall we are not satisfied on NetSuite product. we are still struggling to maintain the same.

    Pros

    Not much pros to mentioned however i would only say It does have lot of features for our financials

    Cons

    Nothing is standardized, worst customer support , lack of communication gap between their customers. no smooth integration between different systems

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Olivia from K08 Sounds

    Specialty: Other goods

    Number of employees: 11-50 employees

    November 2017

    Customer support is rare

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is an efficient and up to date software, but there is no hope for users that may have questions, etc.

    Cons

    After the trial it’s very hard to get any customer service or contact from the company. The service team sells the product and then they are nowhere to be found, and very difficult to contact.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Sagit from Candywirez

    Specialty: Other goods

    Number of employees: 11-50 employees

    September 2017

    Great Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Overall its a good program, and I do enjoy using it in my company.

    Pros

    Netsuite has many functions to make any business run easily and smoothly. This program is very user friendly.

    Cons

    Since there are so many tools you can use with Netsuite, it can get a little confusing to set up you Netsuite the way you want it. There are many different options to customize your homepage which can get a little tedious.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kristine from Aleatech

    Specialty: Other goods

    Number of employees: 1 employee

    July 2017

    NetSuite CRM+

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a good all around software.

    Pros

    Because NetSuite provides customization it gives you freedom to tweak the software and mold it perfectly to your business needs

    Cons

    Sometimes upgrades and new versions causes problems with the current system. Keeping up with NetSuite, tech drama. The price is too expensive for small business owners :-(

  • Daniel from Netfortris

    Specialty: Other goods

    Number of employees: 201-500 employees

    June 2017

    Netsuite is a great tool.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'd highly recommend Netsuite for anyone that is used to SAP.

    Pros

    I like the ease of use, reporting features are great, and overall experience is excellent. I also like the fact that I can be anywhere in the world and log into my account.

    Cons

    Product support is lacking. Takes a long time for requests to be fulfilled, or they will tell you flat out that it will take 6months to a year.

  • Brian from Midwest Foods

    Specialty: Food & beverage

    Number of employees: 201-500 employees

    April 2017

    Netsuite Review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    This product allows for easy user navigation. CSV uploads are a time saver and allow for mass amounts of data to be changed in the system quickly.

    Cons

    It will occasionally freeze up when running various larger reports with more than five or ten criteria.

  • Lina from Bankrate, Inc

    Specialty: Other

    Number of employees: 501-1,000 employees

    February 2017

    Netsuite to assist

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy to navigate, for someone that does not have significant experience with ERPs. navigation is intuitive for the most part.

    Cons

    Cannot do a regular search on the B/S and Income Statement report. Cannot run Dr/(Cr) TB straight our of the system.

  • Todd from Americ Machinery Corporation

    Specialty: Construction & Engineering

    Number of employees: 11-50 employees

    January 2017

    January 31st

    Ease-of-use
    Functionality
    Quality
    Support

    There are some tedious tasks and can be done from too many different ways. I work in this system daily and have gotten to be much better at it but our salesmen who use it every other day, it is very time-consuming. I would consider most aspects of it very time consuming and the support has not been very good.

    Pros

    It has a lot of functions, maybe too many.

    Cons

    There are some tedious tasks and can be done from too many different ways. I work in this system daily and have gotten to be much better at it but our salesmen who use it every other day, it is very time-consuming. I would consider most aspects of it very time consuming and the support has not been very good.

  • Amy from Specified

    Specialty: Other

    Number of employees: 2-10 employees

    January 2017

    The program is not as wonderful as I was lead to believe.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The program is not as wonderful as I was lead to believe.

    Pros

    Good at calculating profitability for projects.

    Cons

    -When entering parts into a sales order, PO, or invoice, there is too much clicking of the mouse. Should be able to tab through the fields and down to the next line. Adds a significant amount of time.
    -If you add a field to a transaction form that was not in the original form, it will not print. You will have to reenter the part for that field to appear.
    -Printable debit memo not available.



  • Angela from Specified Components/Lakeview Metals

    Specialty: Other

    Number of employees: 2-10 employees

    January 2017

    NetSuite has great capabilities!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    NetSuite has great capabilities, from building your own reports to tracking profitability and commissions. I would not recommend this for small businesses, but I would recommend this for mid to large size companies.

    Pros

    Reporting capabilities

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