Genie AI vs MasterControl Quality Excellence

RATING:

4.6

(25)

Genie AI has 25 reviews and a rating of 4.6 / 5 stars vs MasterControl Quality Excellence which has 422 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (25)
4.5 (422)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 2, 2023
May 27, 2024
Pros/Cons
  • Pros

  • Good range of contract templates and decent quality of the content.
  • Easy to use and understand with a good search engine to find the documents you need.
  • Cons

  • The search function can show many similar and/or same results, which can be confusing for users. I think a much simpler ranking should be used for documents.
  • There is nothing i can say to criticize the software.
Read all user reviews
  • Pros

  • What we liked most about this product was the ease of use for employees.
  • Best thing is E-forms-you can build any form that you use manually as electronic form with tracking. Best Validation support with TOQ and TPQ.
  • Cons

  • A complete training compliance report is missing. We need to look 2 - 3 canned reports to get consolidated report.
  • New users have a difficult time adopting the system. There is a steep learning curve for both users and admins.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos