All Dokan Multivendor Reviews
1-25 of 39 Reviews
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Jonathan
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Excellent product
Ease of use. Saved hundreds of work hours with lots of additional benefits.
PROSDokan has allowed me to put my dream into a reality. For the small yearly cost you get so many amazing features that would cost thousands and take hundreds of work hours to creat. A truly game changing product
CONSDevelopers and support team can sometimes be a little difficult to get a hold of simply because of time zone differences
SOLOMON
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Dokan is the most complete multivendor plugin/product one can ever found.
The experience we get from Dokan is so great and massive, to the extent that we have never thought of using other multivender woocommerce plugin for any of our eCommerce platform that we build at ZoloStudio WebDesign Agency.
PROSDokan Multivendor Marketplace has always been our first choice at ZoloStudio WebDesign Agency for the past 3+ years now, when it comes to building a powerful multi-vendor eCommerce platform. We love the nice and clean User Interface. More so, both our clients and vendors love and enjoy the user experience they get, whenever we use Dokan WooCommerce plugin. We also like the fact that Dokan gives our various clients the power to be able to track their vendor's activities and commission, using the well-crafted beautiful neatly organized colorful Admin dashboard.
CONSRelevant features needs to be added to Dokan Multivendor Marketplace WooCommerce plugin, to help enhance the management of the vendors and commission. Dokan developer should help with a nice and beautiful UI vendor profile page. Sometimes, we do experience some breach in code and wordpress debug errors, while trying to add/install more dokan addons to our wordpress CMS framework.
Reason for choosing Dokan Multivendor
Dokan Multivendor Marketplace offer mostly all we need to build a powerful multi-vendor eCommerce platform. We don't see any reason to use another Multivendor plugins/products
Zeenath
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Superb customer service by Dokan
Enjoying it and would recomend to friends
PROSThey are always there to help and fix any areas we need resolved or updates us on how to use it exactly. A feature rich plugin
CONSnothing as such to comment on maybe the theme if Dokan can recomend one would be great
Kevin
Sporting Goods, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2020
Worst customer service for the price you pay! Better of with WCFM
Crappy. No support which leads me to spend even more money hiring developers to figure out my issues.
PROSLots of add-ons and vast control over what you and your vendors can do.
CONSThe price point is one. You can get a lot more for your money with WCFM and way better customer support. Dokan has little to NO SUPPORT in the time frame most e-commerce sites need. You pay $250 for the ability to pay vendors and it can't even do that correctly now that PayPal Adaptive pay is depreciated. Changing MultiVendor Plugins immediately as of this week and not looking back. If you want to run an e-commerce multivendor site and need some type of support? Look elsewhere and stay FAR away from Dokan. It's a great plugging if you're a developer, for everyone else it leaves you in the dark with half worded documents and very hard to understand integration.
Reason for choosing Dokan Multivendor
Because of its apparent false reviews. Great add-ons and plugins yet most of them have you doing twice the work leading you away from actually running your marketplace. Can't pay my vendors, setting up shipping was a nightmare and still doesn't work as they stated. I had to create a permanent workaround.
Dominique
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Dokan is a product with a huge potential. And has evolved during the last years.
Implemented a stable marketplace environment serving hundreds of statisfied customers
PROSThe Dokan module allows oursellers to setup their own vendor store and publish their coral to a wide audience. As an integrated part of Dokan sellers can maintain their individual shipping rates in their seller dashboard and offer to their customers at checkout. As Dokan supports SEO CommunityCorals is ranked at 1 for a lot of keywords related to propagated corals in Germany.
CONSMissing invoice functionality. It should be possible for marketplace owners to automatically issue an invoice to sellers as soon as order is defined as completed.
Stephanie
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2023
Absolutely shocking customer service
My vendors are unable to upload items to my market place, a crucial element to a marketplace businesses.I have been waiting for over 2 weeks for a response from Dokan, they have moved me to 2 separate platforms creating 3 separate tickets, of which have asked me to provide the same information 3 separate times. I literally renewed the Dokan pro license last month and am counting down the days so i can use somebody else. This is a shocking way to treat a customer who’s businesses is now on hold.
PROSIt works as a multi vendor front end marketplace
CONSClunky to use and customise, terrible terrible customer support.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Best Multivendor Wordpress Plugin Available
Very professional looking. Continues to be enhanced and improved. Love the new plugin integration that turns everything on by a checkbox. WeDevs keeps you updated. Always updating package.
CONSNeeds more plugins to make it versatile. Simple things like used/new classifications, more options that allow the user to take care of things and not have to do custom work. Needs more options to compete with eBay, many stores are meant to be setup like eBay and Amazon third party vendors. Need to compete with that. Would like to see more integration with those platforms as well.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
I have been using Dokan for 3 years. Overall experiences with the software is awesome!
New marketplace software experiences. Connection with new marketplace vendors
PROSFull marketplace features at reasonable price. Comparetively, with other marketplace software, Dokan learning curve is the best with complete documentation and support
CONSBug updates sometime takes longer then expected to resolve. Especially on simple features request or bug update request
Hammal
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2018
the software is very promising. But needs stability.
The overall feature releases. integration with woocommerce and frontend solution. The software has the potential to be best in marketplace race.
CONSstill have some bugs. like shipping integration with woocommerce is still confusing. the withdrawal have issues vendor say its showing a different amount the what actually the have sold.
Melvin
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
great way to start
It really easy to use and explain
PROSIf you want the ease of wordpress management combined with the flexibility offered by woocommerce and allow 3rd party sellers to sell their products/services on your site, this is by far the best plugin.
CONSit lacks some feature that for some of my clients are mandatory.
Barbara
Graphic Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
Strumento multivenditore ottimo
Ormai è un anno che ci lavoro sopra. Ho dovuto imparare e capire, ma poi ora ho un multi venditore decisamente apprezzabile. Inoltre usando woocomerce come base, salvo delle specifiche interazioni, si può utilizzare molti plugin woo senza grandi problemi. Solo quelli che interagiscono con i venditori devono essere compatibili. Devo dire che ad ogni aggiornamento si vedono un sacco di correzioni ai bug e ho anche visto 2 o 3 moduli nuovi. Programmando, so quanti bug possono spuntare, quindi queste continue correzioni mi fanno presupporre che hanno un team attivo e lavoratore dietro le spalle. Non posso confrontarlo con altri plugin, ma nel complesso continuo a trovarmi bene.
PROSCon i templare è veramente possibile personalizzare molto il proprio sito. All'inizio non è stato facile capire la struttura, ma alla fine è fluida e ora la rivolto facilmente. Alla fine la struttura che offre è buona, non è possibile valutare il meglio, ma confermo che mi trovo bene. Devo dire fanno un sacco di sconti ogni tot mesi.. quindi se si decide di utilizzare gli sconti, il prezzo è quasi dimezzato. questo è buono!
CONSLe guide ci sono, ma sulla programmazione son veramente poche. In compenso in rete si trovano guide abbastanza adeguate. Fate solo attenzione al rinnovo automatico dell'abbonamento: è predisposto in automatico. Se volete che faccia tutto lui tenetelo pure, se invece volete valutare volta per volta è meglio annullare il rinnovo abbonamento. Togliendo l'abbonamento non si annulla l'ordine. solo l'anno dopo non pesca i soldi in automatico.
Reason for choosing Dokan Multivendor
Ho fatto confronto con i servizi offerti dalle schede. Adesso non ricordo perchè, ma mi sembrava quello con servizi migliori, o più servizi.. aveva qualcosa in più
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2020
Bugs, Terrible Support, Fraudulent Transactions
Support was awful, tons of bugs, ended the relationship with a fraudulent credit card charge.
PROSIt was quick to set up. That's it. No other redeeming qualities in the long-term.
CONSTONS of bugs. I experienced constant issues. And when I brought these issues up with their technical support, I was confronted with total incompetence. So frustrating. They don't read messages, they don't troubleshoot, and I doubt the proper QA before release. The biggest bug, payment processing was broken so that 10-20% of my transaction would error out. In e-commerce, that's a death nail. Support was no help, it took over 2 MONTHS. There are constant grammar errors across this software, both in the front end an administrator end. Really unprofessional. Page designs are terrible and dated. To top it all off, I canceled. Well guess what, they tried to charge my card for renewal anyway! Good thing my bank identified it as a fraudulent transaction.
Reason for choosing Dokan Multivendor
Feature set looked nice. Beware, it's all buggy and terrible.
Ahuva
Consumer Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
Very buggy
Easy deployment, and many features. fast customer support through the website. works with woo commerce.
CONSI wish i knew how buggy dokan is. If you are looking into using it, join their Facebook group - thousands of users are frustrated with the constant bugs, and many are looking to hire developers to fix them independently. We spent thousands of dollars that we were not planning on spending but had no choice , it just creeped up on us. And with every upgrade they introduce new bugs!!!!
Sophia
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Great Platform to start and grow your business with
The ability to grow our startup to a global level with low financial burden.
PROSThe features and how easy it was to set up initially. The customer service is very good. There are still many features we require but are confident that our request will be implemented over the coming months. It really is the perfect platform to kick start your marketplace business and grow internationally.
CONSMany features which are required for our business has not yet been implemented. The old and new shipping functionality do not seamlessly work together yet, when old shipping is not active, it means that shipping terms etc pages are removed! This is not very good for our sellers. The reports could do with a lot of improvement from both seller & main admin dashboards.
Amir
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Satisfying
The plugin was almost the complete solution for my application to function properly.
PROSThe code is easy to navigate, if you know what your doing and you want to add some custom features. Very happy to see that some of my feature suggestions were actually implemented and the fact that the plugin keeps getting better.
CONSThere are no options to enable/disable vendor features based on membership levels. You can only distinguish one subscription level from another by how many products you add. That's very limited. I had to add alot of custom code to hide/show features based on subscription.
Travis
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Wedevs software and support
We have used wedevs software for several projects. From marketplaces to custom made portals with unique login forms and registration processes.
PROS- Clear documentation - Multipurpose - Functionality - Scalable
CONSThe software from wedevs is complete, we don't have any things that we feel that is missing. Although, we at this point have a special request for a donation site, the wedevs support team is willing to find a solution for us.
Serkan
Fine Art, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Amazing product!
If you are looking to build a professional marketplace, Dokan is the right product. I personally tried other marketplace and multivendor systems and there is absolutely no system that has the features of Dokan and also the support of Dokan.
CONSI would to see more templates and themes that are integrating Dokan natively and more option to change layout etc.
Tito
Verified reviewer
Internet, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed September 2022
Um excelente modo de ter um marketplace em seu site WordPress
É um excelente plugin, tive a oportunidade de testar o Dokan Pro, mas acho q versão free já oferece um bom uso como uma ferramenta pra aplicar um marketplace ao seu Woocommerce.
CONSAcho que deixa a desejar na questão visual e customização visual. As lojas dos autores poderia ser mais bonita, e oferecer mais personalizações, estando integrado a construtores de tema como Elementor e WP Bakery.
Guy
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Best investment we made last year
We were able to launch a marketplace quickly. And get to market before our copemtition. They have been quick to add features and make it great.
PROSThis plugin is easy to use and understand. It is well thought out. You can add vendors and manage products. Everything you need for a marketplace.
CONSThere are a few things unique to our business that we will have to tweek. But overall very happy. They are quick to respond if you email.
Punit
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed August 2019
multi vendor extended options
multi vendor extended options helps to create vendor website.
CONSmulti vendor possibilities saves time,..
Tèuta
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great plugin
Plugin support is fantastic! The Dokan team gives out-of-the-box support and they really try to think along with their customers, thus helping to solve the problems.
PROSDokan is a great plugin. Easy to configure. I would definitely recommend using this plugin if you intend to build a market place website.
CONSA better compatibility with WPML would help, although the team helped solving the multilingual issues quickly and professionally.
Arpit
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed July 2018
Buggy but good
Using it as multivendor
PROSUI is good.. concept is good but need improvements..review the code .. international with wo commerce need improvements
CONSLots of bug in code.. integration with lots of gateway is missing..lots of bugs not very search engine friendly
Manuel
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2020
A éviter
Après un an d'utilisation je me rends compte que j'ai fait une erreur et je me tourne vers wcfm marketplace
CONSTrop de problèmes de compatibilité avec d'autres plugin de WordPress
Corrado
Verified reviewer
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Very good, dokan has improved a lot in these years and allowed me to easily create a marketplace
Easy management of sellers, many possibilities for customization and very intuitive interface. Very useful tools and easy management of additional modules
CONSIt requires improvements in terms of integration with other plugins dedicated to Woocommerce and more attention with the CSS code. It would not hurt to add other roles in addition to the seller.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Phenomenal Support
Before I purchased the software I had seen a few reviews where people complained about the support for this software. I can not disagree with this enough, my experienced so far as been the best support I have experienced on any platform. They are extremely helpful and I feel like i am co-developing my system with how swift and helpful they are with their support. I would like to mention that I never write reviews but the support has totally blown me away. This is a definite must have.
CONSNothing, I have no complaints as the support is amazing and the updates are very frequent.