Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.

When linkedin changed their url format I was stuck with over 3000 records with bad url's.

It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.

Some functionality has been lost in transitioning to keap ownership.

Sick and tired of paying money for something no one can make function and do what I need.

We found this one of the best CRMs in market and application built quality is great.

The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.

The only bad thing is that it has no documentation in Spanish and that it is a bit expensive.

I started with Infusionsoft before it was Keap. Customer service was way better before the were bought out.

Landing pages rarely work and I have had multiple events and lost hundreds of leads during the KEAP take over of Infusionsoft. Now I have too much money invested to make a switch.

My overall experience is fantastic. Infusionsoft is advanced and I applaud the creators for their brilliant and creative minds.

I requested a cancellation of our acccount which, to this day, has not been actioned. I have had to go to my bank to block further charges of my account.

No meaningful R&D, poor support, and no email integration.

Keap has really been awesome so far and I will keep using it.

But it's just things like that that make the platform feel so outdated. For the first couple of years, we felt like the customer support was fantastic.

I don't know much about the pricing, but I have heard that it's a great value comparatively.

It  gives us the ability to help the customer feel secure in their purchase also helps to cover our end if one tries to lie and say they didnt recieve it.

We love Infusionsoft because it is user friendly, intuitive and we have been able to combine our marketing campaigns into the software.

There is a learning curve to understanding how to set up and send emails. It's also hard to manage email contacts.

I am happy with their level of support as well. I would recommend it to someone that is serious about building an online business.

Positive experience and great customer support.

Everything is broken, right from Order Management, to Inventory management to Returns management.

Unicommerce allows us to have multiple warehouses in single window view to optimise the logistics cost and save ROI.

But this part was very well handled by Unicommerce. It also takes care of our inventory levels that will be good enough to handle certain orders.

We highly recommend Unicommerce for businesses looking for a reliable and efficient order management solution.

Value proposition is great in terms of exclusive tag you can get with bigger players like amazon, Flipkart.

Be careful friends these guys are not at all professional and cheat. They will not tell you few things and when you will know, your money will be lost.

Unicommerce  allows to integrate with 45+ E Commerce marketplaces which helps the merchant to manage there order and optimise the inventory without investing more on the inventory.

We have just onboarded with Unicommerce thru Ganesh ( Sales Team ) and their onboarding process is very quick. Thanks to Ganesh for helping us onboard the fastest way possible.

Self-help documentation is limited for learning and usage.

We knew e-commerce was the future and we are glad that we chose Unicommerce to help us lead the way. Unicommerce solutions have exceptionally helped us manage our business across 10+ Marketplaces.

I got trapped with these guys and seeing night mares in using this. Many features dont work and you need to screw you life in making it usable.

It simplifies my on going problem of inventory updation on different marketplaces. Invoice generation is just a click away.

Firstly i thank Mr. wasim Anwar who always helped us to resolve our issues/errors in unicommerce and provide the information to the quires.

After unicommerce implemention our productivity has been increased significantly. It helped us to increase orders fulfillment rate and maximise inventory accuracy.

This is an very very worst product that no one can make use of it.

What I appreciate the most is that when I have an issue someone has immediately gotten back with me, concerning my issue, it was very quickly resolved.

The Exact linking of Inventory in Real Time is too good part. Apart, processing of orders is also easy to understand even for the new Joiners.

The processed orders will remain in the pending list of unicommrec and hence the correct reporting is difficult to attain.

Unicommerce is integrated with E commerce Firstmile and lastmile which allows the sellers to choose the viable 3PL partners to optimise the cost.

Nothing only loss , during sale season so many orders get cancelled due to synching issue with this fraud company.

Unicommerce allows us to bulk invoicing Labelling & Shipping seamlessly order processing to have control over the SLA (Service level assurance).

We are incurring losses and our sales has been reduced and bear heavy cancellation charges. Further we have tried with support but they closed the ticket without resolving the issue.

Weak on inventory & order management- depth of functionality. Do not have proper APIs for integrations.

The dash board is pretty simplified and user friendly.

The features are thorough to sell on online platforms like Amazon, Flipkart etc. Dedicated customer support team.

It has overall proved to be a comprehensive solution for our e-commerce businesses helping us to streamline our order fulfillment and inventory management processes.

Track ability of inventory. Clarity for each and every product because of bar coding thing.

Uniware is the best and economical solution for all the E-Commerce sellers. They have a very good Support team which provides us with the best solution whenever required.

Overall it is good easy to use and time saving and helping for improving productivity.

Takes 15 minutes atleast to sync any inventory as said by customer support  in that case we get frequently orders without inventory so its very worst software with this major issue.

Easy to understand interface. Amazing customer support.

I have been using this software for quite a long time and so far I am satisfied with this software.

So take a known decision if you are looking for their services. Rs 2000 is nothing, but when a management is cheat, so they will cheat even for single Rs.

Excellent product, easy to handle, no need to install, very cheap price, order and inventory management at same place.

Since we've been using Unicommerce since the very beginning it has been hard to quantify any change. Not a lot of issues have we faced with operations since our company has evolved over the years.

US Dollar

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences.


Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts.


The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. 


Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs. 



LongDescription

A/B Testing

Cataloging/Categorization

Lead Notifications

Customer Surveys

Multi-Channel Marketing

Electronic Payments

Personalization

Social Marketing

Request Assignment

Lead Engagement

Lead Capture

Activity Tracking

SEO Management

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Referral Tracking

Task Scheduling

Order Management

Calendar/Reminder System

Relationship Tracking

Invoice Management

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Sales Orders

Customer Database

Shopping Cart

Calendar Management

Customizable Fields

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Promotions Management

Campaign Planning

Customer Support

Lead Generation

Email Templates

Customer Activity Tracking

Self Service Portal

Subscriber Management

Contact Management

XML/RSS

Pricing and Cost Calculations

Form Builder

Configurable Workflow

Lead Management

Conversion Rate Optimization

Email Marketing

Mobile Access

List Management

Sales Reports

Sales Activity Management

Real-Time Data

Performance Metrics

Routing

Territory Management

Click Tracking

Shared Contacts

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Predictive Analytics

Segmentation

Reminders

Visitor Tracking

Website Visitor Tracking

Sales Automation

Customizable Templates

WYSIWYG Editor

Billing & Invoicing

Image Library

Conversion Tracking

Lead Nurturing

Interaction Tracking

Web Forms

Keap is available across three pricing plans based on the number of users and contacts.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Keap

In Person

Live Online

Webinars

Documentation

Videos

Unicommerce renders highly accurate and technologically superior eCommerce supply chain solutions to over 10,000+ global marketplaces and brands such as SUGAR Cosmetics, Hamilton Housewares, Enamor, Xtep, Iconic, TCNS, mCaffeine, FabAlley, Chumbak, Flomattress, TCNS, House of Anita Dongre, Aurelia, Bakersville, Portronics, FabAlley, Headphonezone, Superbottoms, Forever 52 and more to help businesses adapt seamless and automated eCommerce operations across both online & offline sales channels resulting in exponential business growth, improved unit economics and amplified ROI.


Keap vs Unicommerce

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