PrestaShop

RATING:

4.3

(317)

About PrestaShop

PrestaShop is a leading global ecommerce company serving customers in over 190 countries. We provide inclusive, customizable, scalable and well-supported solutions, to empower each entrepreneur to fully own, control and grow their online store. PrestaShop is part of MBE Worldwide (mbecorporate.com), a commerce-enabling platform which also counts on 3,150+ Business Solution Centers in 52 countries. In 2022, MBE and PrestaShop together unlocked commerce for over 1 million business customers worldwide. prestashop.com

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

PrestaShop Pricing

PrestaShop is free to download and use. No monthly fees, no commission on sales, always 100% free!

Free trial: 

Available

Free version: 

Available

PrestaShop product reviews

PrestaShop Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for PrestaShop

1 - 5 of 311 Reviews

Jorge

Information Technology and Services, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2023

A great tool for web design

User Profile

Elisabetta

Verified reviewer

Apparel & Fashion, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Maximizing E-commerce Success with PrestaShop Ecommerce Platform

PrestaShop is a popular open-source e-commerce platform that offers a range of features to help businesses manage their online stores effectively. Here are some of the key features that PrestaShop offers in website management, shopping cart, order management, inventory management, cataloging/categorization, shipping management, SEO management, and multi-channel marketing.

PROS

PrestaShop offers a range of powerful features to help businesses manage their online stores effectively. With its comprehensive website management, shopping cart, order management, inventory management, cataloging/categorization, shipping management, SEO management, and multi-channel marketing features, PrestaShop is an ideal choice for small to medium-sized e-commerce businesses looking to streamline their online operations.

CONS

PrestaShop can be complex and difficult to set up for beginners, requiring technical knowledge and experience. Some users may find it overwhelming and require additional training to use it effectively. While PrestaShop offers a range of add-ons and modules to extend its functionality, some of these add-ons can be expensive or may not be compatible with the latest version of the platform.

Mariam

Textiles, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed November 2021

I love it but..

Overall positive. It was after all the first ecommerce platform I used for my small business. It worked great and few problems that I was usually able to solve in an hour.

PROS

It was a great all in solution for my small business. I was able in a few month to set up a store with two languages and a 100 products. which was amazing for my small business. However after a while it felt outdated. I missed some integrations with among others my shipping provider which by the way now does provide integration with prestashop (a bit too late though)

CONS

For some reason , some websites offer integrations with etsy, woocommerse , shopify but not prestashop. That started to get annoying. The layout of the website felt a bit outdated too, although I know I could install another template , i couldn't find a modern template within my budget

Reason for choosing PrestaShop

It was the easiest to use. I was able to have a website up and runnign really quickly. All basic functionality that you would need in an eshop was available and ready to use.

Reasons for switching to PrestaShop

At the time, I was looking for an ecommerce platform that would integrate with my DHL and etsy accounts. in late 2019 I couldn't find that with prestashop And since I wasn't really satisfied with the selection of free templates since they all felt outdated. I made the decision to move to woocommerce.

User Profile

Daniel

Verified reviewer

Internet, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Nice ecommerce solution, but lacks some punch

I liked Prestashop when I used it, but somehow I missed the extra punch I could have when developing with others platforms. I think it's a good tool, but I prefer others

PROS

It's focused on ecommerce, you can do all kind of projects from business to business to retail with ease, and has a great spanish community

CONS

Creating content is not a pleasant experience, and extending functionality to it could be complex

Reason for choosing PrestaShop

Spanish support was the key

Reasons for switching to PrestaShop

Magento -what is now adobe commerce- was breaking its backwards compatibility all the time, so I needed something more stable

Navid

Retail, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed September 2019

Free e-commerce to start with most features

PrestaShop is the right tool if you have a plan to expand into e-commerce. The platform is widely use in some countries like France (started here) and Italy, many agencies offer on-line shops based on PrestaShop. It fits all basic needs and if you have some IT experience, than you can build your own shop totally free. If you are serious about e-commerce then sooner or later you will buy modules (plugins for PrestaShop) and later you need to find a php developer to adapt the site to your needs. Most shops find solutions with existing plugins that are sold on PrestaShop's site or many other portals.

PROS

You can install a shop with one click on Softaculous, now very common on shared hosting. The requirements for the hosting are basic, any hosting suitable for WordPress will work fine with PrestaShop, so 5 $/€ a month is more than enough. There is an active community in many languages, normally you get free help here for basic issues and bug reports. A template for the graphic is recommended, the site will look much better with a little investment. Make sure you get support from the developper. There are free modules/plugins for most payment systems and often you can get a free module from your courier. Connecting payments and couriers is quite simple because they are well documented and supported. Buy modules from the official site because you are confident about the quality of the software and support, normally I pay extra to extend support from the developer for the first year. module all needs

CONS

If you can't config your e-mail and are not interested in software, avoid trying your free e-commerce. There is little support from the headquarter, so you spend nights to understand what to do. Any site/developer can sell modules for PrestaShop, so there is no quality control.

Reason for choosing PrestaShop

From a proprietary platform we moved to PrestaShop almost 10 years ago: no regrets! You easily find plugins to expand your features with little investment. You can also find many developers ready to help, the platform is not well known as WordPress, but any php developer can help. It's the best way to start the e-commerce adventure, make sure you get professional help before starting.