All eDiscovery Reviews

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Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Lit Support Reviewer

We are using Eclipse software to review and tag documents for trial prep.

PROS

I love the software functionality. I think it is very user friendly.

CONS

I think the dashboard itself needs to be adjusted to be more appealing to the eyes. Also to be able to save your functions.

Reasons for switching to eDiscovery

Cost and better software

Subham

Information Technology and Services, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

One of the best ediscovery tools eCapture

Ediscovery problems for clients can be solved efficiently with the software.

PROS

Since this is a processing tool, it is very apt and fast at providing results for processing and discovery of data for the Electronic Discovery domain. The main advantage of the software is its reliability and very less error quotient in results compared to other products in the market.

CONS

Since the software is designed to be without any central control or an online console like a web UI, it's difficult for a new professional to understand its working and process flow, the infrastructure setup behind the whole machinery and how each part of it is integrated to the other and how they function together. This is from the perspective of maintaining the tool and solving issue and errors encountered in its run.

Reason for choosing eDiscovery

For the sheer performance and less error rates we chose it.

User Profile

Caleb

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Ease of Use

PROS

I like the fact that managing my documents and various database across all platforms can be easily synced on one platform. No need to worry about SQL, crazy Excel sheets etc. Setting up was fast and easy. More remarkably, interns in my office got a hang of it in a short time

CONS

To be honest, there is nothing I found to be bad about this software. When I find, I'll be happy to share with the team at Eclipse

Charles

Law Practice, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Power to the law firm people; take it back from the expensive hosting solutions

When firms are billing clients hundreds of thousands for expensive cloud-based consulting and hosting, along comes flat-file Eclipse SE to show lawyers how superb and much better an inexpensive in-house solution can be. Yet it also comes with upgrade potential to cloud-based SQL Eclipse if you need that later or in parallel for the gigantic matter. Few matters are so enormous that they can't be handled in Eclipse SE. This is soup to nuts: from native .pdf collections or acquired load files to document reviews and tagging; to processing in the background while you do other work; to review; to on-the-spot dep prep and printouts for exhibits; to retrieving trial exhibits; to generating load files and publishing .tif images. You get electronic documents from your client and within as few as a couple of hours you can serve your bates-stamped document production fully featured with load files in all of the formats. A very fine degree of control over what you want to OCR; where you want to store; how you and your team reviews and tags; and what you want to produce. An optional "publish" module allows you to publish part of the database as a run-time to your experts, clients whatever. And recently, another optional module to process duplicates (while this duplicate processing is currently more expensive, it still is a much better deal than the licensing-hosting). Belongs on every user's desktop, and is priced accordingly. The only negative is that except for published databases, you need data on a central server for access by multiple persons and an inexpensive remote access program to access the platformed program from outside of the office.

PROS

Extraordinarily powerful, soup to nuts. IPRO has everything covered. Fast and accurate. Concurrent licensing and inexpensive. Fantastic documentation and very solid and responsive customer support included with the licensing.

CONS

The duplication processing software is a separate module and its licensing is currently over three times the basic license. Also, with the power comes a bit of complexity but it is extraordinarily well documented so you can look up your issues.

Takashi

Legal Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

Automated Raw to Review

Overall, we are very pleased with the product, and its the scalability. Support is responsive and available 24/7 for emergencies only. We are very anxious to see some type of automated mass redaction solution within Ipro, in the likes of MILYLI Blackout for Relativity.

PROS

Before Ipro for Enterprise, admins needed to ingest raw data, index, run search terms, process the hits, and load to review platform. It was a lot of human intervention to babysit and move the data through each step. With Ipro, all the data gets processed and everything that gets successfully processed are imported to the review platform without any human intervention. This has helped us saved us 100's of hours and move raw data to review.

CONS

1) Eclipse only runs on Internet Explorer and user interface was very much cluttered and non-intuitive (based on feedback from the field). 2) Not much visualization options to be able to analyze data visually and interactively.

Reason for choosing eDiscovery

Familiarity (we had been using standalone eCapture and Ipro Classic Suite), automated workflow, pricing, ECA functionality.

Jim

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Software that does the job

Have used for many years. Will continue to use for many more.

PROS

The software is straight forward for the user. It provides nice views for review and can handle lots of batches and reviewers. Unknown to most, it has a nice transcript handler.

CONS

The features are a little of everywhere. You can't do a thing in just one place.

Reason for choosing eDiscovery

Mostly price.

Aditya

Computer Software, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Discover Your Environment by Going Local

Overall, anyone looking to find new shops and services in their neighbourhood should download the Local Discovery smartphone app. It is a good option for anyone wishing to learn more about their local community because of its user-friendly interface, social networking capabilities, accuracy, and dependability.

PROS

Usefulness and quickness. I can go back and change any synchronized jobs.

CONS

Not accessible on MAC. Also, the licencing model is not the most user-friendly.

Aimee

Legal Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Quick and Easy Solution

Customer service has been amazing and the ease of transitioning from Eclipse Desktop to Local Discovery has been super easy

PROS

The ease of converting cases from Eclipse Desktop to Local Discovery

CONS

the licensing structure is not the greatest for users

Reason for choosing eDiscovery

cost and functionality

Reasons for switching to eDiscovery

cost and use

Javier

Legal Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2020

TimeCoder

I use it to Sync videos on a weekly basis

PROS

Ease of use, speed. I'm able to go back to alter any jobs i have synced

CONS

Not available for MAC. You have an iPad version, why not MAC OS

Anonymous

501-1,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed October 2018

Not Particularly User Friendly

PROS

The platform has the capability of having multiple review panels for different document populations within a single database. That is the best feature of this platform.

CONS

From a reviewer's perspective, this is not a user-friendly document review platform. There are several steps to get to the review panel and they are not particularly intuitive. There are boxes that must be checked on one screen to make certain documents are visible once in the review panel, but there is no indicator to alert the reviewer. Additionally, even though there can be different review panels within a single database, once in the review screen, a reviewer could select the incorrect coding pane and there is no fail safe to prevent it. There is also no way to easily sort reviewed documents by category, so QC is basically non-existent.

Jeremy

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed July 2015

Easiest tool with the least amount of setup

Eclipse SE is a great non sql based desktop application that can service all your ediscovery processing and review needs. Eclipse SE is the perfect application for law firms looking to move their litigation support in house without having to build a server infrastructure to support it. With it being a desktop application it is not built to handle gigantic matters but if you get that matter you can seamlessly upgrade your existing case in Eclipse SE to sql based Eclipse Web.

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