EcoOnline eCompliance vs INX InControl

RATING:

4.5

(38)

EcoOnline eCompliance has 38 reviews and a rating of 4.55 / 5 stars vs INX InControl which has 26 reviews and a rating of 3.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (38)
3.5 (26)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
December 5, 2023
May 25, 2022
Pros/Cons
  • Pros

  • Easy to use and understand really helped with bringing many employees onboard.
  • Its mobile functionality and app is excellent, and simple to use. I like that i can very easily update and edit templates, and track training.
  • Cons

  • There are a ton of basic features I'm so disappointed it didn't have. The tables that give you a list of incidents doesn't show employee name and you can't add it --its not customizable.
  • It would be beneficial to be able to expand / collapse forms in web view to avoid endless scrolling.
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  • Pros

  • Turn reporting into a very simple way, having workflows that can be customized based on company needs. Very good customer service support.
  • Quite a good level of configurability. High level of integration with the rest of the WFM offering (as you'd expect), with the exception of the Moodle bits in InTuition.
  • Cons

  • Can be frustrating when this isn't the only task I do in my role but takes the biggest chuck of my time.
  • There has been a poor uptake by staff, who perceive the system to be difficult to use.
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Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos