All Gaggle Mail Reviews

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User Profile

Ed

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Gaggle Mail - the modern day listserv

PROS

I love that Gaggle Mail is simple to use for individuals who are not technological savvy. The user interface is amazing! Also, it has features that go beyond a simple listserv - it allows me to archive the messages that I have sent out to my organization.

CONS

Nothing the service is quality and affordable.

Edmundo

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2021

Great Email List Solution to Replace Google Groups

We did a series of moves from Yahoo Groups, to Google Groups, and ultimately found Gaggle Mail. Gaggle Mail is the modern solution for the problem of mail lists. It feels like a modern product, unlike Google Groups (which I'm honestly not even sure exists anymore). The alternative is to ask all of our parents to use an app, but that is a heavy lift if you want to get 100% penetration. Everyone has email, but managing an email list is surprisingly difficult nowadays. Gaggle makes it easy for simple situations like ours.

PROS

Gaggle Mail is easy to set up, and super easy to use, especially for non-technical folks like the teachers and staff at our school. It doesn't make you jump through many of the opt-in issues that make creating a mail list difficult. It allows very easy management of multiple groups. It has a very easy-to-use user interface. It's a great product that solves a single issue very well. I'm so glad that it hasn't become bloated with arcane features.

CONS

It was a little tricky to get the domain stuff working with our Gmail server, but following their instructions to the letter worked like a charm. Other than that initial technical step, it has served us very well with literally no problems for two years.

Reason for choosing Gaggle Mail

MailChimp might have worked, but required opt-in by every recipient and was overkill for our needs.

Reasons for switching to Gaggle Mail

Google groups opt-in process and need for users to have Google accounts was making it impossible for us to reach 100% of the parents at our school.

Warren

Electrical/Electronic Manufacturing, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Help in setting up service

Fantastic

PROS

[sensitive content hidden] went above and beyond the call of duty in helping a novice set up our service with Gaggle Mail.

CONS

Absolutely not a thing. Everything has worked fantastic.

Reasons for switching to Gaggle Mail

They were not very helpful in solving our problems.

User Profile

Maisarah

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2021

Good alternative for Google Mail

Overall, i really like using Gaggle Mail as an alternative for the Gmail. My colleague has slowly changing to this software or using it as a backup email.

PROS

Simple and light software that can be access directly from my web browser without having to install or download any software to work with it. It has everything that needed for managing email, but not costing much to subscribing its premium account.

CONS

Sometimes, it will running slow especially when i open multiple tabs of this software. Other than that, nothing that i dislike with this software.

Edward

Research, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

A robust and surprisingly well-supported free listserv in the cloud

PROS

Support. Email responded to quickly, suggestions to the point, a complex task that required back-end manual involvement completed in 24 hrs witout fuss.

CONS

Absence of LISTSERV command interface (or hidden?)

Reason for choosing Gaggle Mail

It was free (for my small SIG listserv needs) and quick to set up

prad

Education Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Superb Support

so far we are very pleased with the system. i prefer forums, but gaggle email seems to give the best of both worlds if you use the archive. we are attempting to implement a nationwide ban of fireworks and except the list to grow large - so forget the CC: in your email!

PROS

this is a very good system once you figure out how to use it. the support provided though is excellent! [sensitive content hidden] got back to me promptly and answered all my questions with easy to implement solutions!

CONS

it took a little bit of time and trial and error to learn how to use it effectively.

Reason for choosing Gaggle Mail

forums are my preference, but not the preference of others in the group who like email. listserv is not as uptodate as gaggle and imho not the easiest elist to use. i thought of setting up mailman on our server and that would have been fine, but i don't want to make the effort.

Christine

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Gaggle Email is easy to set up and makes for a seamless transition from old listserv technology

From the moment I learned that our listservs were at an end-of-life from a functional perspective, I dreaded having to find a comparable and affordable system to maintain the high level of collegial communications that our members have come to rely on. Discovering Gaggle Mail was a godsend. The integration of our old listserv data was a simple and seamless process. Other than us informing our members of the new listserv names, our members probably wouldn't have even realized we had switched to different software platform. It's been nothing except easy using Gaggle Email.

PROS

1. It was very easy to move our listserv data to Gaggle Email. 2. The price was reasonable. 3. The software had all the functionality of our previous listserv, plus the benefit of storing the correspondence so that people could read through the historic conversations. 4. People can unsubscribe themselves -- this was something they could not do for themselves with our previous listserv 5. ABSOLUTELY LOVE that the software eliminates duplicate emails being sent when a person is a member of more than one group that will be receiving the email. This have saved me TONS of time!

CONS

I have no complaints. The software serves our purpose quite well.

Reason for choosing Gaggle Mail

Implementation simplicity & the reasonable price of the software

Reasons for switching to Gaggle Mail

The listserv technology we used was at its technological end-of-life.

Walt

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Does the best at what it does

Keeping in touch with various groups of constituents and external email list management, with self service maintenance.

PROS

Spamless complaint email interaction, list management.

CONS

There's not much to dislike. Some of the GUI are not quite as intuitive as they could be but easy enough to figure out. It's a two trick pony, but who cares - it does those two tricks better than anyone could conceive.

Reason for choosing Gaggle Mail

Ease of use for end-users, ease of list maintenance, anti-spam capabilities, and self-service for end users.

Reasons for switching to Gaggle Mail

Yahoo groups was flaky, subject to abuse, lacked self service, etc.

Paul

Religious Institutions, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2021

Excellent group communication tool!

Surprisingly, there aren't a lot of good, simple-to-use group communication tools out there. The ones we've looked at require all users to learn and adopt a whole new group communication ecosystem. When the majority of your users are volunteers, that's just not practical. The beauty of Gaggle Mail is that it takes an existing ecosystem that everyone is already familiar with (email) and turns it into a communication hub that automatically distributes your messages to everyone in the group. It is exactly the tool that I spent years searching for!

PROS

Gaggle has proven to be an effective communication tool for various groups in our organization. Setup was pretty straightforward. The option to use our own domain is great, and was easy to implement. Deployment across various groups was uneventful. The ability to customize the email footer is great for simple reminders about how the group email works.

CONS

So far we have not had any negative experiences using Gaggle Mail. We've been using it for about three years.

User Profile

Timothy

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed September 2019

Simple Archival Software

It's a nice simple service but can definitely use some work on making the main search function easier to use.

PROS

This is good for archiving your organization's email. I've never had an issue with breaches or missing emails and once it is set up, I can forget about it and trust that it's working.

CONS

The search function could use some work. For anyone who has never written code, this can be a difficult search function to use. For example, it uses "And/Or" search functions for whether you want the multiple fields to need to be joined or not. It's a bit of a hassle to get used to.

Reason for choosing Gaggle Mail

The price was good via the company and the archives are kept off-site.

Daniel

Sports, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

The Best Customer Service

PROS

An ease to setup. Customer Service is by far the best perk to Gaggle Mail. I've always received a prompt, accurate solution to a question or problem. The "comeback" feature (email confirmation upon successful post) is a perk of Gaggle Mail. I manage a group of about 50 people that submit weekly picks during the NFL season. Mostly a bunch of friends picking NFL teams to lose for fun. Had previously used Google Groups but due to outdated features and zero support, found Gaggle Mail. After comparing to several other products, Gaggle Mail took first in all categories and was an easy decision.

CONS

Only con I have is the 3-month limit to message retention for free accounts. However, I understand businesses need to make money. Because our "group" only contributes during the NFL season, we wouldn't use the services the remainder of the year. I'd like to see a flat fee, however, before I consider purchasing a subscription with the option of suspending service.

Reason for choosing Gaggle Mail

See PROS

Reasons for switching to Gaggle Mail

See response to PROS.

Jo

Farming, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2021

Easy and efficient group email

PROS

We have a lot of low-tech farmers in our membership, and they mostly seem to be able to use the group email without too many problems. It's really easy to manage, and great that there's a daily digest option.

CONS

I would like to see some formatting options in the email editor as it's hard to get important parts of a message to stand out.

Jeff

Public Safety, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2021

Gaggle use by an all volunteer fire/EMS department

Easily deployed and understood by the users. It meets our needs perfectly.

PROS

We were looking for a product that would serve our needs of being able to direct mail to different groups of people some of whom were subsets of a larger group while being able to use any personal email system. As we are all volunteer it also could not cost an arm and a leg which virtually all other choices did.

CONS

Honestly, there were no drawbacks for us.

Reasons for switching to Gaggle Mail

Person providing the service left the organization.

Tracie

Health, Wellness and Fitness, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Gaggle mail is awesome!

I needed an app to move from google groups after needing to charge members a nominal fee for continued membership. I have had a great overall experience with gaggle and would highly recommend!

PROS

I replaced a google groups listserv with gaggle mail for a listserv that has hundreds of members. The functionality is great. There are options for the user to change their information and delivery settings that we didn't have with google. Their tech support has also been stellar, and has personally helped with issues our members need. I highly recommend after using for well over a year now.

CONS

There have been just a couple minor glitches, yet tech support has been able to address immediately.

Reason for choosing Gaggle Mail

Ease of use , awesome tech support and very resonable cost.

Reasons for switching to Gaggle Mail

I don't think google groups allows monetization.

Garry

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Gaggle well worth a look - good features and excellent support

Gaggle being used for group discussions

PROS

Simplicity, useful features. Easy to set up.

CONS

Billing via PayPal not available. Obtuse help.

Reasons for switching to Gaggle Mail

Mailman too hard to maintain, confusing for members.

Sandy

Writing and Editing, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2021

Otley Writers Creative Writing Group

The group, as a whole, have been extremely happy with Gaggle Mail. The programme has ensured excellent communications during the pandemic.

PROS

I manage a writing group. The Covid-19 pandemic has increased the need for group members to communicate. Gaggle Mail has made incredibly simple to exchange news and ideas with members.

CONS

As we only use the basic facilities, I cannot think of any way the programme could be improved.

Reason for choosing Gaggle Mail

Gaggle Mail offered the sort of thing we needed: a simple method of communication via email.

Bernie

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Excellent software and support

PROS

Easy to setup. Nice interface. Value for money.

CONS

A minor issue: The inability to make 'Show Original Message' the default. Note: Apparently, this is currently being implemented.

Reasons for switching to Gaggle Mail

Previous service was switching to one of those dreadful BBS-style bulletin boards.

Amy

Hospital & Health Care, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Gaggle Mail success in a midsize medical organization

Thank you very much for access to this wonderful service over the last several years. Having Gaggle Mail allowed our small but vibrant state group to remain highly functional and serve its membership during a difficult time.

PROS

It was extremely user-friendly for group administrators to support members in educational programs and professional networking

CONS

It worked well, and support was there when we needed it. I have no complaints!

Reasons for switching to Gaggle Mail

The national organization software platform for member services and communication was highly dysfunctional and difficult to use for several years. (It has improved recently, but Gaggle let us flourish in the interim)

Kathy

Consumer Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2021

Gaggle Mail Review

PROS

Our franchise offices find it easy to use. It is simple to deploy and add/remove users in bulk or individually as needed.

CONS

It's hard to find the email address of each list without digging through multiple pages of details.

Reasons for switching to Gaggle Mail

Cost and functionality

Jordan

Automotive, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Escleent Product if you're Looking to Get Out of the Norm

excellent

PROS

Excellent email services provided through a cloud based- service, rather than your traditional

CONS

As far as we've seen, there are no issues, or things that need improvement

Trish Anne

Music, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

A good choice

Gaggle has worked very well for our group. We've been together for almost 20 years. It was the next step after Yahoo Groups and Gaggle is much more reliable.

PROS

I liked that we were able to move from Yahoo Groups over to Gaggle and get help from Gaggle with our large archive of posts.

CONS

We lost the ability to store photos and files.

Reason for choosing Gaggle Mail

Gaggle was cleaner and had much better support.

Reasons for switching to Gaggle Mail

Yahoo Groups was deteriorating.

User Profile

Chris

Verified reviewer

Higher Education, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed December 2018

Simple Cost-Effective Group Mail

I've used GaggleMail to keep members of our community in communication about issues that should be resolved by our HOA. It works perfectly since we all have different email platforms but would like a simple mail group.

PROS

Gaggle Mail is a simple and cost-effective group mailing platform that is good for groups that don't have their own email system to create groups in. Its very flexible in configuring email templates, tracking and onboarding new users, and integrating with custom domains.

CONS

Its fairly simple, so there is not much to dislike about GaggleMail

User Profile

Paul

Verified reviewer

Investment Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed October 2019

Great Product For It's Intended Use

I think Gaggle mail is easy to use and efficient for getting messages out to a large group of people.

PROS

I started using this product recently and like that everyone in the group can receive messages and at the same time, the moderator can have the last right for the message to be distributed.

CONS

It is a little expensive for large groups. I am looking to implement it for non-profit use and it would be nice if they provided some type of improved pricing for this group of consumers.

Reasons for switching to Gaggle Mail

For the administrator controls

Benjamin

Entertainment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Great tool to distribute emails

It solved our problem, costs next to nothing and is very easy to set up and use.

PROS

We use Gaggle.email to distribute automated emails coming from various payment services to the right people in the team. It's a handy little tool, inexpensive and works great. Support was also really quick and helpful.

CONS

We encountered one little technical glitch, but it was resolved quickly.

Peter

Internet, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Village Group communications

Community communications

PROS

Ease of setup, transparency of Delivery Reports

CONS

Our level does not allow customisation of the Welcome Message, but that option is still available if a higher lvel is subscribed.

Reasons for switching to Gaggle Mail

Google Groups was failing to perform the importnat task of sending on the email messages!

Showing 1 - 25 of 28 Reviews