I had a grandfathered 10k plan with GetResponse I just wasn't using as often and the latest deliverability reports did not show it was performing well an more. I figured it was time to look at the market and I started discovering new solutions such as EmailOctopus and eventually, MailBluster. MailBluster is unique in that they offer the Saas hardware, but you need to bring your own Amazon SES and SNS credentials/account to actually send the mail. This puts an interesting pressure on business owners to "keep things clean" since their own Amazon account is being used. It also reduces MailBlusters sending costs since they're only using hardware to initiate sends and tracking. The free pricing tier is perfect for startups if they don't mind some light branding on their emails. The paid pricing tier is so low that it's almost a no-brainer if branding is an issue.

Incredibly low-cost thanks to Amazon SES email delivery. Provides the same features large expensive platforms charge $20-200 per month for including Integromat integration (cheaper Zapier alternative). It's like having Sendy hosted free in the cloud (but it's not Sendy).

Their logo has a "Beta" under it which concerns me and makes me wonder if they'll switch pricing models once they grow a bit. I do wonder how they can keep providing such an incredible value at such a low cost.

I have been using MailBluster for more than 2 years and I am impressed with the easy, intuitive and straight forward usage of it. Features like tagging contacts, importing contacts from CSV file, segmentation, custom fields, multiple users were designed and developed just like how you wanted it to be. It provides 3 types of email composer including drag & drop editor, timewarp delivery (SUPER COOL!), custom unsubscribe page, but still it's extremely cost effective than any other bulk email service provider currently available. I was amazed by the quick, helpful and professional support centre who understands the demand of their customers. I really think this is a product every email marketer dreams!

- No limitation on number of contacts to store - No limitation on number of campaigns I can send - TimeWarp delivery - Extremely cost effective - Well-built, intuitive & easy to use - Easy integration with any application - Quick & amazing support centre

Documentation is not that rich. I believe it would be much helpful if they include some tutorials on features that customers frequently use.

The support team did their best, but could help more for the implementation process

The price is awesome, but is highly dependent on Amazon SNS policies (they denied me to use it)

As I said, Amazon SNS policies are very restrictive

For the last​ couple of years, from MailBluster's "alpha" phase, it is saving our company thousands of dollars every month​ on email marketing. I definitely love this software. You can see more here: https://themewagon.com/how-we-are-saving-over-2150-usd-per-month-with-mailbluster/

It has all the pro features - Multi logic email list segmentation, Drag & Drop Email Builder, TimeWarp Delivery and on top of that is unbelievably​ low cost - offering Unlimited Subscriber management for free with 62k emails at $0/months.

It does not support other SMTP servers rather than AmazonSES and certainly not the custom SMTPs like Postal or other opensource self-hosted SMTP solutions that give them​ freedom of sending unlimited emails for free.

They're very open to suggestions and even update you when they have new implementations. It's been the best.

MailBluster was an answer to our prayers. It's smart, easy to use and can support our subscriber base without the extra costs demanded by other companies.

We had one problem with the send rate but it was fixed very quickly. They're really responsive. There's not anything to dislike.