All MailBluster Reviews

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User Profile

Jesus

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Amazon SES Email Dream Platform

I had a grandfathered 10k plan with GetResponse I just wasn't using as often and the latest deliverability reports did not show it was performing well an more. I figured it was time to look at the market and I started discovering new solutions such as EmailOctopus and eventually, MailBluster. MailBluster is unique in that they offer the Saas hardware, but you need to bring your own Amazon SES and SNS credentials/account to actually send the mail. This puts an interesting pressure on business owners to "keep things clean" since their own Amazon account is being used. It also reduces MailBlusters sending costs since they're only using hardware to initiate sends and tracking. The free pricing tier is perfect for startups if they don't mind some light branding on their emails. The paid pricing tier is so low that it's almost a no-brainer if branding is an issue.

PROS

Incredibly low-cost thanks to Amazon SES email delivery. Provides the same features large expensive platforms charge $20-200 per month for including Integromat integration (cheaper Zapier alternative). It's like having Sendy hosted free in the cloud (but it's not Sendy).

CONS

Their logo has a "Beta" under it which concerns me and makes me wonder if they'll switch pricing models once they grow a bit. I do wonder how they can keep providing such an incredible value at such a low cost.

Reason for choosing MailBluster

Lower cost at MailBluster.

Reasons for switching to MailBluster

GetResponse deliverability was suffering consistently in recent reports.

Vendor Response

Thank you for your support. Stay With MailBluster and keep supporting.

Replied November 2021

Anindya

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Undoubtedly the best cost effective and easiest email marketing software I have used!

I have been using MailBluster for more than 2 years and I am impressed with the easy, intuitive and straight forward usage of it. Features like tagging contacts, importing contacts from CSV file, segmentation, custom fields, multiple users were designed and developed just like how you wanted it to be. It provides 3 types of email composer including drag & drop editor, timewarp delivery (SUPER COOL!), custom unsubscribe page, but still it's extremely cost effective than any other bulk email service provider currently available. I was amazed by the quick, helpful and professional support centre who understands the demand of their customers. I really think this is a product every email marketer dreams!

PROS

- No limitation on number of contacts to store - No limitation on number of campaigns I can send - TimeWarp delivery - Extremely cost effective - Well-built, intuitive & easy to use - Easy integration with any application - Quick & amazing support centre

CONS

Documentation is not that rich. I believe it would be much helpful if they include some tutorials on features that customers frequently use.

Reason for choosing MailBluster

- No limitation on number of contacts and campaigns - Extremely cost effective

Reasons for switching to MailBluster

- No limitation on number of contacts and campaigns - Extremely cost effective

Vendor Response

MailBluster will Get To that standard which you have considered to be the alternatives. Thank you for your support. Stay With MailBluster and keep supporting.

Replied November 2021

Fernando

Real Estate, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

1

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed September 2023

Very dificult to implement (because of Amazon SNS)

The support team did their best, but could help more for the implementation process

PROS

The price is awesome, but is highly dependent on Amazon SNS policies (they denied me to use it)

CONS

As I said, Amazon SNS policies are very restrictive

Reason for choosing MailBluster

Pricing

Reasons for switching to MailBluster

Acumbamail has a lot of SPAM problems

Ashraful

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

The Best EmailMarketing Software I've used for ThemeWagon.com

For the last​ couple of years, from MailBluster's "alpha" phase, it is saving our company thousands of dollars every month​ on email marketing. I definitely love this software. You can see more here: https://themewagon.com/how-we-are-saving-over-2150-usd-per-month-with-mailbluster/

PROS

It has all the pro features - Multi logic email list segmentation, Drag & Drop Email Builder, TimeWarp Delivery and on top of that is unbelievably​ low cost - offering Unlimited Subscriber management for free with 62k emails at $0/months.

CONS

It does not support other SMTP servers rather than AmazonSES and certainly not the custom SMTPs like Postal or other opensource self-hosted SMTP solutions that give them​ freedom of sending unlimited emails for free.

Reason for choosing MailBluster

MailChimp, EmailOctopus, Sendy

Reasons for switching to MailBluster

MailBluster costs less + it has way more powerful features.

Vendor Response

Thank you for your support. Stay With MailBluster and keep supporting.

Replied November 2021

User Profile

Chalin

Verified reviewer

Civic & Social Organization, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

We're so glad we found MailBluster

They're very open to suggestions and even update you when they have new implementations. It's been the best.

PROS

MailBluster was an answer to our prayers. It's smart, easy to use and can support our subscriber base without the extra costs demanded by other companies.

CONS

We had one problem with the send rate but it was fixed very quickly. They're really responsive. There's not anything to dislike.

Reasons for switching to MailBluster

Pricing was more reasonable and better features.

Vendor Response

Thank you so much for your kind comments. We are working around the clock to meet all of the requirements. We hope to be able to fulfill your needs as quickly as possible.

Replied December 2021

Nessma

Verified reviewer

Publishing, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2022

Best Mailer I've used so far

Overall, I'm happy with using MailBluster. There's room for improvement in segmentation, exporting and importing leads. Other than that all the features are reliable and good. You get 62000 emails free monthly, and the price after that is very affordable and probably one of the cheapest email services I've found.

PROS

It uses amazon SES, benefits from the free 62000 emails monthly, and easily integrated in any website. The API works with Wordpress, Integromat, Zapier etc... very easily. It took a few minutes to get functioning. It's very easy to use to capture leads with any form. It has built-in templates and you can easily use/make your own. I have a very good open rate with over 53% and my emails never land in spam.

CONS

Importing and exporting subscribers' data is very basic. While you can add special fields, when you export, they don't show. I can't even segment by something as simple as country for example. The other problem is that when you import new segments of subscribers, it doesn't automatically leave out the subscribers already in your list even when you choose to skip the lead during import which causes me to make another step creating another segment to only the get the new subscribers.

Arif

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

The best cost effective email marketing solution for any business

MailBluster is the most powerful and affordable email marketing solution. Thus, it is highly recommended for its top-notch features and user-friendly interface. On the other hand, MailBluster is easy to use and setup. There is a friendly and co-operating team of customer support is ready to help customers. I personally asked and got help from the technical support team. Finally, it is worth spending money.

PROS

The most valuable feature of MailBluster is, it costs you almost nothing for its outstanding performance and high-level deliverability. The unique and enticing features include time-warp delivery, list segmentation, A/B testing, which ensures maximum output. For a growing business, MailBluster is the most recommendable email marketing solution. Moreover, there is a real-time tracking and reporting feature that allows you to track and monitor your campaigns and bring changes in it if needed. Most surprisingly, MailBluster is providing 62K emails free of cost every month!

CONS

Using Amazon SES is a must with MailBluster, and no other SMTP or customized SMTPs are compatible with it. One more thing, it lacks the email templates, but they are working on that, and soon they will introduce email templates too.

Vendor Response

Thank you for your support. Stay With MailBluster and keep supporting.

Replied November 2021

Syed Rezwanul

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

The most inexpensive email marketing software

PROS

We've been using MailBluster since 2019 to send the email newsletters, discount campaign to our 900K+ users. It's the most inexpensive email marketing software. The support is very helpful & listen to the customer's need. The user experience is great. Creating email is intuitive.

CONS

There are no big issues to mention here. There were some features that we needed, and we requested for them. The team developed the features later so no complain.

Reasons for switching to MailBluster

It was costly

Vendor Response

Thank you for your support. Stay With MailBluster and keep supporting.

Replied November 2021

User Profile

José Gabriel

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Great alternative for regular blasts

It's been quite an excellent alternative for some special blasts that have simple requierements (art + call to action)

PROS

Pricing is great specially considering that we only pay for what we send. No attached to contracts or "unfear" plans like other ESP. It's way too easy to use and release beautiful emails in a few clicks.

CONS

The time to import a database is long (up to 15 min for a ~25K list), segmentation options are a bit too limited. Can's export reports in a single spreadsheet.

Reasons for switching to MailBluster

Pricing.

Vendor Response

Thank you so much for your insightful feedback. We are working day and night to fulfill all the required standards. Hopefully, we will be able to grant your wishes soon.

Replied December 2021

Bikas

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

One of the Best Tools to get started with email marketing

Great to use, easily integrated with amazon SES which makes it very cheap to competitors

PROS

Easy to use, clean dashboard, great analytics, cost friendly

CONS

Could add a bit more options in list management

Reasons for switching to MailBluster

For better analytics

User Profile

Samuel [SAM]

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

The best e-mail marketing tool

PROS

This is an awesome software. I have started using this software about 5 months back. Now, i am in love with this software. The integration process with Amazon SES is very simple. Anyone with basic email marketing knowledge can do this very important process without any fail. I like the user interface and the overall look and feel of this awesome software. Mail bluster's customer services is one of the best,

CONS

There nothing to unlike. Everything about this software is really good. But sometimes I get troubles with cleaning the bounced emails.

Vendor Response

Thank you for your support. Stay With MailBluster and keep supporting.

Replied November 2021

israt jahan

Information Technology and Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

MailBluster Will Lead Email Marketing Plateform Oneday

It was a fun loving Experience to the journey of this platform

PROS

The Speed of work was the fun part and i loved it

CONS

Looks Old fashioned but still acceptable

Vendor Response

Thank you for your support. Stay With MailBluster and keep supporting.

Replied November 2021

saima

Apparel & Fashion, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Email marketing software with perfectly reasonable cost

PROS

Easy to use. And their customer support is topnotch.

CONS

They don't provide autoresponder system yet.

Vendor Response

Thank you for your support. Stay With MailBluster and keep supporting.

Replied November 2021

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