All Mailercloud Reviews
1-25 of 31 Reviews
Sort by
Abdul
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Best Email Marketing Platform that saves your time
I've been using MailerCloud for quite some time, and I can guarantee you that it will change the way you handle your email campaigns.It offers a very user-friendly interface with clear instructions on where and how to use each tool.MailerCloud is an email marketing and CRM software that's both effective and simple to use. It is convenient and has a lot of customization options.This programme can help you save a lot of time when it comes to email campaigns.
PROSSimple and well designed user interface Powerful automating features Best for Email marketing and Campaigns Lots of customization and personalization features Provides in depth analysis of email campaigns and helps to strategize for future
CONSHaven't come across any features or experience that would qualify for a negative review
Reason for choosing Mailercloud
when i used Zoho Sales, Setting Campaign was not easy when i comparing with Mailercloud. Thanks team Mailercloud.
Vendor Response
Hello, It is our pleasure that you are enjoying the Product and we appreciate your feedback. Please reach out to us if you need any assistance or want to share any suggestions or feedback.
Replied May 2022
Roderick
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Mailercloud Review
Overall, it has been great, amazing open/click rates, amazing support always there (or will get back to you ASAP), and the ease of use is wonderful!
PROSThe ease of use with clean and simple UI/UX setup, list management, automations/autoresponders, dedicated Ip's (extra), spintax, AI subject line creator and anlyzer, prebuilt pro automations (still easy to use), top notch support (always there to help w/ anything you need in your account inclduing advice for improvign your performance), and much more.
CONSHonestly I really don't have any complaints about MailerCloud, if I did, I probably wouldn't be using it, as I am a pro affiliate and email marketer, so the email marketing platform I use is incredibly important!
Reasons for switching to Mailercloud
Price of the previous bigger named players was way too excessive, Mailercloud is at a much more affordable price and is easier to use yet just as powerful. And, waaaay better deliverability, inboxing, and open rates!
Vendor Response
Hey, We are extremely grateful that you took your time to give us such thorough feedback. We really hope to keep up with your expectations and give you a richer experience going forward. Please feel free to connect with us for any queries and/or suggestions at support@mailercloud.com Thank you! Team Mailercloud
Replied July 2023
Kumaraswami
Internet, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2022
A great E-mail tool for beginners
Pretty good
PROSGot the mailercloud top tier plan in appsumo deal.. For a long time was looking for a simple e-mail marketing tool with a clean interface and finally came across mailercloud.. If you are a beginner and want to get started with email marketing, this is the perfect tool..
CONSHope the deliver advanced automation and editing published campaigns as per promise in the upcoming updates..
Vendor Response
Hey Kumaraswami S, We are extremely grateful that you took the time to give us feedback. We really hope to keep up with your expectations and give you a richer experience going forward. Please feel free to connect with us for any queries and/or suggestions at support@mailercloud.com Thank you! Team Mailercloud
Replied August 2022
Donatas
Marketing and Advertising, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
User-friendly interface and responsive support
With its simplicity, responsiveness, and delivery effectiveness, MailerCloud has become my preferred choice for email automation. Highly recommended!
PROSIts user-friendly interface makes campaign setup a breeze, allowing me to focus on content creation. The responsive customer support team promptly addressed all my queries, providing a level of service rarely seen. Concerns about delivery rates were quickly dispelled, as MailerCloud matched established tools in ensuring my emails reached their targets.
CONSHaving the same email address (subscriber) in a few email lists was impossible. However the support showed how to overcome it by using tags.
Reason for choosing Mailercloud
Functionality and cost savings. Plus there was a really great deal on AppSumo.
Reasons for switching to Mailercloud
Mailercloud is a cost-saving solution compared to previous alternatives.
Ryan
Verified reviewer
E-Learning, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
Mailercloud is a great alternative for everyone's trusted email solution.
Mailercloud has been one of the best investment that I've purchased for my business. They make email deliverability easy and effective. I've been a Mailercloud user for about a year now and there hasn't been any hassle or mishap on my day to day email use. We've had this setup for just a couple of days and had it running completely and transitioned to our personnels!
CONSSo far none. We've been using Mailercloud without any hassle. Support is practically not needed as per our current use. Hopefully this continues to be the case in the future.
Reasons for switching to Mailercloud
Expensive and complicated setup. It is quite a learning curve to learn to use Mailchimp.
Raymundo
Education Management, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Good Plataform for Email Marketing
overall a good experience, I really like the design of the email templates.
PROSMailercloud has been a noteworthy choice for my email marketing needs. The platform excels in its customer support, offering quick and effective assistance whenever needed. Although there are certain aspects that could be refined, the overall experience is enhanced by its logical and straightforward interface. This makes it a user-friendly option, especially for those new to email marketing. In summary, Mailercloud merges commendable customer service with an accessible platform, positioning it as a viable tool in the digital marketing toolkit.
CONSThe part I don't like is the list management, since a prospect cannot sign up to several lists at the same time and it is limiting. The other aspect that I don't like is that the automations are limited to 3
Reason for choosing Mailercloud
For its email template design and 50,000 subscribers
Alex
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
A great tool for my small business
My overall experience with MailerCloud has been highly positive. The platform stands out for its user-friendly interface, making it incredibly easy to set up and manage email campaigns. The range of features available, including advanced segmentation and analytics, have been instrumental in enhancing my marketing strategies. Performance-wise, I've noticed excellent email deliverability rates and reliability, ensuring my messages reach my audience effectively.
PROSThe customer support team deserves special mention for their prompt and effective assistance.
CONSThere's nothing I don't like about this platform.
Reasons for switching to Mailercloud
Better interface and pricing with great customer support.
Jerry
Education Management, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
I killed Mailchimp with Mailercloud
I used to use Mailchimp and always complaining about the high cost for such simple "sending email" service. I found the Mailercloud LTD and immediately grabbed it. It's perfectly functioning with perfect features at so much better value than Mailchimp! I killed my Mailchimp subscription and took pleasure in doing it, thanks to Mailercloud!
CONSNothing really everything is working perfectly for me
Reasons for switching to Mailercloud
For the price and higher value for the money
Annette
Verified reviewer
Higher Education, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Easy to use for a beginner to build confidence
Surprisingly easy to understand, set up and use.
PROSThe set up was easy to work out and I was able to create a newsletter template without spending doing it
CONSI have not found anything as yet. Perhaps it doesn't have some of the bells and whistles of the more expensive apps but I don't need them
Reasons for switching to Mailercloud
Too expensive for what I need and too complicated to work out
Saurav
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2024
A very good platform for novice players of email marketing.
It is a Good product to start your email marketing journey.
PROSCustomer Support is the best, have not experienced this quick turnaround from any SAAS platform before. They also connect over WhatsApp for ease.
CONSThere are certain limitations like managing the contacts at once, it is little tedious.
Lindsey
Retail, 2-10 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2024
My review
The customer service was very helpful and knowledgeable in their job . Never felt like it was a hassle to help me.
CONSI enjoy my whole experience , and don’t have anything negative to say .
Michael
Civic & Social Organization, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
A rose among weeds.
I found Mailercloud to be easier to get started and use compared to other email marketing products. The price is very reasonable for the features.
PROSEasy drag-and-drop email builder to create responsive emails. A variety of email templates available as well as the ability to create and edit custom templates. Simple UI and easy onboarding.
CONSAdding a single contact to a list is a bit of a cumbersome process.
Reasons for switching to Mailercloud
Price and ease of use. Easy migration; importing contacts and setting up templates.
Roshik
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Simple , Easy to setup , Intuitive email solution for all your email solutions.
Its very easy to use and very Intuitive . Its great UIUX makes easy to setup and start using it quickly. It covers entire features required for our organisation email requirements . It automates your email responses so that you dont need to spend much time on your email campaigns.
CONSi have noticed anything yet. But it will be good if i get a moble app in the future.
Reason for choosing Mailercloud
very easy to use and configure.
Reasons for switching to Mailercloud
My mail was not sending properly because of the compliance issues which never gets sorted out.
Vendor Response
Thank you so much for your review. We are thrilled to hear you love the design and find it easy to use. We are working hard on more integrations and automation and will roll out a more elaborated version in the coming quarters. And we have duly noted your suggestions!
Replied May 2022
Ajith
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Superb email marketing tool
Mailercloud is undoubtedly a great email marketing tool. It has the most economical pricing structure against the features that it offers. Some of the features that I like the most are personalization, automation, integrations, drag and drop email builder and segmentation.
PROSOne can easily set automated email campaigns, autoresponders, design webforms and use almost all the email marketing features against the most nominal pricing structure.
CONSNo considerable cons were discovered till now.
Reason for choosing Mailercloud
I was looking for extensive email marketing features beyond automation. Mailercloud helps me plan my email campaigns in a better manner and set targeted campaigns that furnishers great results for my business.
Reasons for switching to Mailercloud
I was looking for extensive email marketing features beyond automation. Mailercloud helps me plan my email campaigns in a better manner and set targeted campaigns that furnishers great results for my business.
Vendor Response
Thanks for the review. We are glad to hear that you liked our features. Please feel free to contact us at suport@mailercloud.com for any assistance
Replied May 2022
GREG
Executive Office, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
GREAT EXPERIENCE
I've been thoroughly impressed with Mailer Cloud's email services for my clients' newsletters and marketing campaigns. The platform offers a seamless and user-friendly experience, making it easy to create visually appealing emails. The range of templates and customization options ensures that each campaign stands out. What sets Mailer Cloud apart is its robust analytics, providing valuable insights into the performance of each campaign. As a franchise consultant based in Mesa, AZ, I appreciate the reliability and efficiency that Mailer Cloud brings to my email marketing strategies. Highly recommended for businesses looking to elevate their communication efforts!
PROSEASE OF COMPOSING EMAILS, AND EMAIL CAMPAIGNS
CONSCOULD USE MORE ROBUST REPORTING AND ANALYTICS
Anurag
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Simple, Effective, Easy-to-use and powerful email automation tool
Simple, Effective, Easy-to-use and powerful email automation tool.A fantastic organisation! Great cutomer support from beginning to end of the process.
PROSEmail TemplatesExcellent Customer ServiceImpressive visual email builder
CONSNeed Improvement in Data Segmentation, campaigns report page etc.
Vendor Response
Hey Anurag, We are incredibly grateful that you took the time to give us such thorough feedback. We really hope to keep up with your expectations and give you a richer experience going forward. Please feel free to connect with us for any queries and/or suggestions at support@mailercloud.com Thank you!
Replied May 2023
khalil
Design, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
It's all I needed
Very good
PROSThe segmentation and the advance automation plus the leads form generator.
CONSThe contact removal permission after 2 weeks.
Reasons for switching to Mailercloud
A deal in appsumo and the option they offer are the same.
Vendor Response
Dear khalil, Thank you for your kind words of encouragement! Your positive feedback serves as a great motivator for us to strive for even better performance, aiming to enhance your overall experience with our services. Please don't hesitate to reach out to us at support@mailercloud.com if you have any questions or suggestions. We are always here to assist you. Thank you once again!
Replied July 2023
Bill
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2023
Great Up-and-Coming Email Service Provider
Overall, it was a great experience so far. They have successfully delivery the email as promised. Anytime an issue has come up, they have responded quickly with a solution.
PROS1. Great customer service 2. Ease of implementation and set-up 3. Intuitive UI A great tool for just sending emails without a lot of bells and whistles.
CONS1. Lacks advanced email list segmentation 2. Would like to see more advanced campaign management tools
Vendor Response
Hello Bill, We're thrilled to hear you enjoyed our product and support! And these encouraging words will inspire us to perform our best. Please contact us if you have any questions or need assistance. Thank you! Team Mailercloud
Replied November 2023
Kevin
Verified reviewer
Computer Software, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
MailerCloud: Drag and Drop Build your Emails
I used mailercloud as a replacement for SendPulse. The features for SendPulse are more robust but I don't have the ability to drag and drop build emails. That is a huge deal. I use to buy email templates and edit the raw HTML. Being able to use a builder for email and create custom email templates is a big plus. I love the fact it has an API as well. I wish the API would have a "Send Email" endpoint. There is just "Send Test Email" but I want to "Send Now" instead of going through a campaign.
PROSIt has the easiest to use drag and drop builder for emails. I was using sendpulse before and I had to edit the pure text / html code. This is wayyy easier.
CONSI wish the contact management could be improved. It has some issues when trying to use the manual option with one contact on each line. (It merged them into 8 contacts when I had 30 contacts). I tried to use the CSV option and that didn't work either. They shouldn't have a standard format the should "scan" for headers like "email" or parse the data and look for the @ sign. SendPulse is way better at handling contact management.
Reasons for switching to Mailercloud
Email Builder
George
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
You can trust Mailercloud
I've been using Mailercloud for over a year, and it's been a great experience. Deliverability is steady, and the interface is amazing. The guys always work behind the scenes to improve it and add more features. You can't go wrong if you choose Mailercloud.
CONSI would like to have more freedom when it comes to segmenting or cleaning my list, but I know the team working on it.
Vendor Response
Hello George, We're really grateful and appreciate you taking the time to share your rating with us. Thanks, Team Mailercloud
Replied January 2023
Sajeer
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Perfect Email Automation Tool
Mailercloud is a great email marketing option for those who have been looking for features like personalization, automation, integrations, drag and drop email builder, segmentation and others.
PROSIt has a complete range of email marketing features at a very economical price range.
CONSThere are limited options for integrating Mailercloud with other applications.
Reason for choosing Mailercloud
I was always looking for a feature-rich email marketing platform. To me, this platform is very versatile and efficient.
Vendor Response
Hello, Thank you for your encouraging words! This will motivate us to do better than ever and we hope to elevate your experience with us. And very soon we will impress you with the upcoming features. Please feel free to connect with us for any queries and/or suggestions at support@mailercloud.com Thank you!
Replied May 2022
Florian
Verified reviewer
Information Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Easy to use and good software
I like its ease of use and the cuzstomer support that reacts swiftly to user inqueries. They even programmed a new feature in as per my request.
CONSautomation could be more sophisticated but then for the price it's decent enough
Vendor Response
Hello Florian, Thank you for the review. We really hope to elevate your experiences with new features coming soon. Regards, Team Mailercloud
Replied July 2022
Jakob
Management Consulting, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Product with potential
Ambitious product with a lot of potential and an attentive support team. This will be great, given time.
PROSSome things are easy to use. The email editor works well. The UI is generally polished.
CONSLack of key features like being able to delete and archive web forms, and delete mailing lists (without having to wait a week). The UI has issues making something as simple as tying a checkbox in a web form to automation if/else step challenging. There are other bugs that seem to be the result of the product being new and not extensively tested, yet.
Piyush
Information Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Excellent Services
So far So good
PROSHighly scalable and reliable services. Recommended
CONSJust that they can upgrade to new things. Superb as of now
Reason for choosing Mailercloud
It's highly convenient
Vendor Response
Hello Piyush, Thank you so much for this review. We really appreciate you being a customer. We're here for you anytime Thanks, Team Mailercloud
Replied January 2023
xinshu
Consumer Electronics, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
product is easy to use and customer service is excellent
easy and high efficient, quick to launch and clear guidance
CONSso far we did not find any Cons, we will keep an eye on it.
Vendor Response
Dear Xinshu, We express our utmost gratitude for the valuable investment of your time in providing us with such comprehensive feedback. We genuinely aspire to meet and exceed your expectations, ensuring that you enjoy an enhanced and more gratifying experience in the future. Should you have any inquiries or suggestions, we wholeheartedly encourage you to reach out to us at support@mailercloud.com. Thanks
Replied September 2023