All Mailercloud Reviews

1-25 of 31 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Abdul

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Best Email Marketing Platform that saves your time

I've been using MailerCloud for quite some time, and I can guarantee you that it will change the way you handle your email campaigns.It offers a very user-friendly interface with clear instructions on where and how to use each tool.MailerCloud is an email marketing and CRM software that's both effective and simple to use. It is convenient and has a lot of customization options.This programme can help you save a lot of time when it comes to email campaigns.

PROS

Simple and well designed user interface Powerful automating features Best for Email marketing and Campaigns Lots of customization and personalization features Provides in depth analysis of email campaigns and helps to strategize for future

CONS

Haven't come across any features or experience that would qualify for a negative review

Reason for choosing Mailercloud

when i used Zoho Sales, Setting Campaign was not easy when i comparing with Mailercloud. Thanks team Mailercloud.

Vendor Response

Hello, It is our pleasure that you are enjoying the Product and we appreciate your feedback. Please reach out to us if you need any assistance or want to share any suggestions or feedback.

Replied May 2022

Roderick

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Mailercloud Review

Overall, it has been great, amazing open/click rates, amazing support always there (or will get back to you ASAP), and the ease of use is wonderful!

PROS

The ease of use with clean and simple UI/UX setup, list management, automations/autoresponders, dedicated Ip's (extra), spintax, AI subject line creator and anlyzer, prebuilt pro automations (still easy to use), top notch support (always there to help w/ anything you need in your account inclduing advice for improvign your performance), and much more.

CONS

Honestly I really don't have any complaints about MailerCloud, if I did, I probably wouldn't be using it, as I am a pro affiliate and email marketer, so the email marketing platform I use is incredibly important!

Reasons for switching to Mailercloud

Price of the previous bigger named players was way too excessive, Mailercloud is at a much more affordable price and is easier to use yet just as powerful. And, waaaay better deliverability, inboxing, and open rates!

Vendor Response

Hey, We are extremely grateful that you took your time to give us such thorough feedback. We really hope to keep up with your expectations and give you a richer experience going forward. Please feel free to connect with us for any queries and/or suggestions at support@mailercloud.com Thank you! Team Mailercloud

Replied July 2023

Kumaraswami

Internet, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2022

A great E-mail tool for beginners

Pretty good

PROS

Got the mailercloud top tier plan in appsumo deal.. For a long time was looking for a simple e-mail marketing tool with a clean interface and finally came across mailercloud.. If you are a beginner and want to get started with email marketing, this is the perfect tool..

CONS

Hope the deliver advanced automation and editing published campaigns as per promise in the upcoming updates..

Vendor Response

Hey Kumaraswami S, We are extremely grateful that you took the time to give us feedback. We really hope to keep up with your expectations and give you a richer experience going forward. Please feel free to connect with us for any queries and/or suggestions at support@mailercloud.com Thank you! Team Mailercloud

Replied August 2022

Donatas

Marketing and Advertising, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

User-friendly interface and responsive support

With its simplicity, responsiveness, and delivery effectiveness, MailerCloud has become my preferred choice for email automation. Highly recommended!

PROS

Its user-friendly interface makes campaign setup a breeze, allowing me to focus on content creation. The responsive customer support team promptly addressed all my queries, providing a level of service rarely seen. Concerns about delivery rates were quickly dispelled, as MailerCloud matched established tools in ensuring my emails reached their targets.

CONS

Having the same email address (subscriber) in a few email lists was impossible. However the support showed how to overcome it by using tags.

Reason for choosing Mailercloud

Functionality and cost savings. Plus there was a really great deal on AppSumo.

Reasons for switching to Mailercloud

Mailercloud is a cost-saving solution compared to previous alternatives.

User Profile

Ryan

Verified reviewer

E-Learning, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Mailercloud is a great alternative for everyone's trusted email solution.

PROS

Mailercloud has been one of the best investment that I've purchased for my business. They make email deliverability easy and effective. I've been a Mailercloud user for about a year now and there hasn't been any hassle or mishap on my day to day email use. We've had this setup for just a couple of days and had it running completely and transitioned to our personnels!

CONS

So far none. We've been using Mailercloud without any hassle. Support is practically not needed as per our current use. Hopefully this continues to be the case in the future.

Reasons for switching to Mailercloud

Expensive and complicated setup. It is quite a learning curve to learn to use Mailchimp.

Raymundo

Education Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Good Plataform for Email Marketing

overall a good experience, I really like the design of the email templates.

PROS

Mailercloud has been a noteworthy choice for my email marketing needs. The platform excels in its customer support, offering quick and effective assistance whenever needed. Although there are certain aspects that could be refined, the overall experience is enhanced by its logical and straightforward interface. This makes it a user-friendly option, especially for those new to email marketing. In summary, Mailercloud merges commendable customer service with an accessible platform, positioning it as a viable tool in the digital marketing toolkit.

CONS

The part I don't like is the list management, since a prospect cannot sign up to several lists at the same time and it is limiting. The other aspect that I don't like is that the automations are limited to 3

Reason for choosing Mailercloud

For its email template design and 50,000 subscribers

User Profile

Alex

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

A great tool for my small business

My overall experience with MailerCloud has been highly positive. The platform stands out for its user-friendly interface, making it incredibly easy to set up and manage email campaigns. The range of features available, including advanced segmentation and analytics, have been instrumental in enhancing my marketing strategies. Performance-wise, I've noticed excellent email deliverability rates and reliability, ensuring my messages reach my audience effectively.

PROS

The customer support team deserves special mention for their prompt and effective assistance.

CONS

There's nothing I don't like about this platform.

Reasons for switching to Mailercloud

Better interface and pricing with great customer support.

Jerry

Education Management, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

I killed Mailchimp with Mailercloud

PROS

I used to use Mailchimp and always complaining about the high cost for such simple "sending email" service. I found the Mailercloud LTD and immediately grabbed it. It's perfectly functioning with perfect features at so much better value than Mailchimp! I killed my Mailchimp subscription and took pleasure in doing it, thanks to Mailercloud!

CONS

Nothing really everything is working perfectly for me

Reasons for switching to Mailercloud

For the price and higher value for the money

User Profile

Annette

Verified reviewer

Higher Education, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Easy to use for a beginner to build confidence

Surprisingly easy to understand, set up and use.

PROS

The set up was easy to work out and I was able to create a newsletter template without spending doing it

CONS

I have not found anything as yet. Perhaps it doesn't have some of the bells and whistles of the more expensive apps but I don't need them

Reasons for switching to Mailercloud

Too expensive for what I need and too complicated to work out

Saurav

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2024

A very good platform for novice players of email marketing.

It is a Good product to start your email marketing journey.

PROS

Customer Support is the best, have not experienced this quick turnaround from any SAAS platform before. They also connect over WhatsApp for ease.

CONS

There are certain limitations like managing the contacts at once, it is little tedious.

Lindsey

Retail, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

My review

PROS

The customer service was very helpful and knowledgeable in their job . Never felt like it was a hassle to help me.

CONS

I enjoy my whole experience , and don’t have anything negative to say .

Michael

Civic & Social Organization, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

A rose among weeds.

I found Mailercloud to be easier to get started and use compared to other email marketing products. The price is very reasonable for the features.

PROS

Easy drag-and-drop email builder to create responsive emails. A variety of email templates available as well as the ability to create and edit custom templates. Simple UI and easy onboarding.

CONS

Adding a single contact to a list is a bit of a cumbersome process.

Reasons for switching to Mailercloud

Price and ease of use. Easy migration; importing contacts and setting up templates.

User Profile

Roshik

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Simple , Easy to setup , Intuitive email solution for all your email solutions.

PROS

Its very easy to use and very Intuitive . Its great UIUX makes easy to setup and start using it quickly. It covers entire features required for our organisation email requirements . It automates your email responses so that you dont need to spend much time on your email campaigns.

CONS

i have noticed anything yet. But it will be good if i get a moble app in the future.

Reason for choosing Mailercloud

very easy to use and configure.

Reasons for switching to Mailercloud

My mail was not sending properly because of the compliance issues which never gets sorted out.

Vendor Response

Thank you so much for your review. We are thrilled to hear you love the design and find it easy to use. We are working hard on more integrations and automation and will roll out a more elaborated version in the coming quarters. And we have duly noted your suggestions!

Replied May 2022

Ajith

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Superb email marketing tool

Mailercloud is undoubtedly a great email marketing tool. It has the most economical pricing structure against the features that it offers. Some of the features that I like the most are personalization, automation, integrations, drag and drop email builder and segmentation.

PROS

One can easily set automated email campaigns, autoresponders, design webforms and use almost all the email marketing features against the most nominal pricing structure.

CONS

No considerable cons were discovered till now.

Reason for choosing Mailercloud

I was looking for extensive email marketing features beyond automation. Mailercloud helps me plan my email campaigns in a better manner and set targeted campaigns that furnishers great results for my business.

Reasons for switching to Mailercloud

I was looking for extensive email marketing features beyond automation. Mailercloud helps me plan my email campaigns in a better manner and set targeted campaigns that furnishers great results for my business.

Vendor Response

Thanks for the review. We are glad to hear that you liked our features. Please feel free to contact us at suport@mailercloud.com for any assistance

Replied May 2022

GREG

Executive Office, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

GREAT EXPERIENCE

I've been thoroughly impressed with Mailer Cloud's email services for my clients' newsletters and marketing campaigns. The platform offers a seamless and user-friendly experience, making it easy to create visually appealing emails. The range of templates and customization options ensures that each campaign stands out. What sets Mailer Cloud apart is its robust analytics, providing valuable insights into the performance of each campaign. As a franchise consultant based in Mesa, AZ, I appreciate the reliability and efficiency that Mailer Cloud brings to my email marketing strategies. Highly recommended for businesses looking to elevate their communication efforts!

PROS

EASE OF COMPOSING EMAILS, AND EMAIL CAMPAIGNS

CONS

COULD USE MORE ROBUST REPORTING AND ANALYTICS

Anurag

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Simple, Effective, Easy-to-use and powerful email automation tool

Simple, Effective, Easy-to-use and powerful email automation tool.A fantastic organisation! Great cutomer support from beginning to end of the process.

PROS

Email TemplatesExcellent Customer ServiceImpressive visual email builder

CONS

Need Improvement in Data Segmentation, campaigns report page etc.

Vendor Response

Hey Anurag, We are incredibly grateful that you took the time to give us such thorough feedback. We really hope to keep up with your expectations and give you a richer experience going forward. Please feel free to connect with us for any queries and/or suggestions at support@mailercloud.com Thank you!

Replied May 2023

khalil

Design, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

It's all I needed

Very good

PROS

The segmentation and the advance automation plus the leads form generator.

CONS

The contact removal permission after 2 weeks.

Reasons for switching to Mailercloud

A deal in appsumo and the option they offer are the same.

Vendor Response

Dear khalil, Thank you for your kind words of encouragement! Your positive feedback serves as a great motivator for us to strive for even better performance, aiming to enhance your overall experience with our services. Please don't hesitate to reach out to us at support@mailercloud.com if you have any questions or suggestions. We are always here to assist you. Thank you once again!

Replied July 2023

Bill

Sports, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2023

Great Up-and-Coming Email Service Provider

Overall, it was a great experience so far. They have successfully delivery the email as promised. Anytime an issue has come up, they have responded quickly with a solution.

PROS

1. Great customer service 2. Ease of implementation and set-up 3. Intuitive UI A great tool for just sending emails without a lot of bells and whistles.

CONS

1. Lacks advanced email list segmentation 2. Would like to see more advanced campaign management tools

Vendor Response

Hello Bill, We're thrilled to hear you enjoyed our product and support! And these encouraging words will inspire us to perform our best. Please contact us if you have any questions or need assistance. Thank you! Team Mailercloud

Replied November 2023

User Profile

Kevin

Verified reviewer

Computer Software, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

MailerCloud: Drag and Drop Build your Emails

I used mailercloud as a replacement for SendPulse. The features for SendPulse are more robust but I don't have the ability to drag and drop build emails. That is a huge deal. I use to buy email templates and edit the raw HTML. Being able to use a builder for email and create custom email templates is a big plus. I love the fact it has an API as well. I wish the API would have a "Send Email" endpoint. There is just "Send Test Email" but I want to "Send Now" instead of going through a campaign.

PROS

It has the easiest to use drag and drop builder for emails. I was using sendpulse before and I had to edit the pure text / html code. This is wayyy easier.

CONS

I wish the contact management could be improved. It has some issues when trying to use the manual option with one contact on each line. (It merged them into 8 contacts when I had 30 contacts). I tried to use the CSV option and that didn't work either. They shouldn't have a standard format the should "scan" for headers like "email" or parse the data and look for the @ sign. SendPulse is way better at handling contact management.

Reasons for switching to Mailercloud

Email Builder

George

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

You can trust Mailercloud

PROS

I've been using Mailercloud for over a year, and it's been a great experience. Deliverability is steady, and the interface is amazing. The guys always work behind the scenes to improve it and add more features. You can't go wrong if you choose Mailercloud.

CONS

I would like to have more freedom when it comes to segmenting or cleaning my list, but I know the team working on it.

Vendor Response

Hello George, We're really grateful and appreciate you taking the time to share your rating with us. Thanks, Team Mailercloud

Replied January 2023

User Profile

Sajeer

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Perfect Email Automation Tool

Mailercloud is a great email marketing option for those who have been looking for features like personalization, automation, integrations, drag and drop email builder, segmentation and others.

PROS

It has a complete range of email marketing features at a very economical price range.

CONS

There are limited options for integrating Mailercloud with other applications.

Reason for choosing Mailercloud

I was always looking for a feature-rich email marketing platform. To me, this platform is very versatile and efficient.

Vendor Response

Hello, Thank you for your encouraging words! This will motivate us to do better than ever and we hope to elevate your experience with us. And very soon we will impress you with the upcoming features. Please feel free to connect with us for any queries and/or suggestions at support@mailercloud.com Thank you!

Replied May 2022

User Profile

Florian

Verified reviewer

Information Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Easy to use and good software

PROS

I like its ease of use and the cuzstomer support that reacts swiftly to user inqueries. They even programmed a new feature in as per my request.

CONS

automation could be more sophisticated but then for the price it's decent enough

Vendor Response

Hello Florian, Thank you for the review. We really hope to elevate your experiences with new features coming soon. Regards, Team Mailercloud

Replied July 2022

Jakob

Management Consulting, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Product with potential

Ambitious product with a lot of potential and an attentive support team. This will be great, given time.

PROS

Some things are easy to use. The email editor works well. The UI is generally polished.

CONS

Lack of key features like being able to delete and archive web forms, and delete mailing lists (without having to wait a week). The UI has issues making something as simple as tying a checkbox in a web form to automation if/else step challenging. There are other bugs that seem to be the result of the product being new and not extensively tested, yet.

Piyush

Information Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Excellent Services

So far So good

PROS

Highly scalable and reliable services. Recommended

CONS

Just that they can upgrade to new things. Superb as of now

Reason for choosing Mailercloud

It's highly convenient

Vendor Response

Hello Piyush, Thank you so much for this review. We really appreciate you being a customer. We're here for you anytime Thanks, Team Mailercloud

Replied January 2023

xinshu

Consumer Electronics, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

product is easy to use and customer service is excellent

PROS

easy and high efficient, quick to launch and clear guidance

CONS

so far we did not find any Cons, we will keep an eye on it.

Vendor Response

Dear Xinshu, We express our utmost gratitude for the valuable investment of your time in providing us with such comprehensive feedback. We genuinely aspire to meet and exceed your expectations, ensuring that you enjoy an enhanced and more gratifying experience in the future. Should you have any inquiries or suggestions, we wholeheartedly encourage you to reach out to us at support@mailercloud.com. Thanks

Replied September 2023

Showing 1 - 25 of 31 Reviews