Being a pioneer in creating residential and real estate company in Thailand we must bring quality customer satisfaction communication with our customers. We needed essential communication to be automated.

Using transactional emails with Taximail has made our communications easier. We can send promotions, upcoming projects, and other information immediately to customers. We can personalize and timely acknowledge the transaction they made. We also have a high open-rate in terms of engagement from our customers.

If you need to verify a custom domain the process requires changing some our DNS records. But we know this is important too for our business.

Overall I am very happy with Taximail. This is simplest tool email marketing tool I ever used. 100% recommended!

Email drag and drop editor is amazing. I am not graphic designer but thanks to this software I can create outstanding emails and my customers like that. I like multi compatibility with all desktop and mobile devices. Another great feature is real time report. I can see who opened email, location and device statistics are also available to monitor. Very simple and intuitive tool for driving email campaigns.

There is nothing to complain about. It's more than great.

Pattern that already provided, not hard to use

Sometimes it's difficult to use, such as the image size that can't be adjusted or if you have a computer problem and you didnt save the project yet, say goodbye to it because it really gone.

This software help us sending exclusive discounts and new menu to our valued customers. The segmentation help us to send targeted emails to different kinds of our customers. Our happy birthday discount campaign is a hit.

I like how easy to navigate the platform and do the email campaign because we can plan ahead of time by scheduling it. On our free time we do it over the weekend to prepare for upcoming promotions and set a date to send it.

They don’t have landing page creation of you need to use for your business. This will be a good feature they can add on their platform.

Their personal assistant system helps us by training our marketing team how to use the email platform effectively. We can download the email campaign report with detailed statistic report.

Platform is friendly user and automated feature. We can create an email campaign easily.  Moreover, they provide us the bonus of SMS Marketing on their platform. I appreciate how they can dedicate a personal support assistant that we can reach by email or phone-call easily.

It would be great if they can add free choice of images while creating an email campaign. This would be of much help in case clients don’t have their own art work.

We find this a useful software for our business because it help us in making appointment with our customers specially during the pandemic where we need to manage the show room visit.

We use their Bizchat to connect directly to our customers with FB messenger and Line application. Our sales team can connect directly to answer important inquiries assigned to them. We can do emailing and this feature to help us with our business. They help custom chat bot for some workflow, it's very helpful.

In case custom advance bot they will have additional cost.

Overall is Great, especially with the customer service.

Drag n Drop, easy interface and also list.

global bounce management that cannot be delet

Taximail is so simple. The support team is reliable and professional. Moreover, the features are perfect, enabling our campaign to reach out to our customers.

None, the features are very easy to use.

Taximail is a complete Email & SMS Marketing & Automation Platform. The platform quality is global and can provide customers with localized service such as having customer service to take care of Thai customers 24 x 7 in all channels, considered marketing. Automation platform that marketers in the data era can't live without. The system is easy to use, convenient, quality, reasonable price and measurable results.

So far, we do not have a dislike for using the platform because it provides the necessary features that we need.

As a designer, for me it's easy to use, you can just drag and drop images/videos, put a text and any color to everything. it generates report at exact numbers that you needed.

There's no tutorial on youtube, and lacks of font to be used, because sometimes I need to customized it according to our branding.

Best in making CRM way and survey need in market

Spam and analyze for knowing in market research

Feature for using and collect data and easy to use

will use for long time

easy to use and fully support from taximail team

almost perfect for every single features

Tools for a wide range of applications can be selected according to the appropriateness of the job content

Want to add a video preview tool? to play or watch more convenient in the system

Easy to use, good customer service and reasonable price

Easy template to use and good customer service

How to use the A/B testing function and the importance of it. The credits should be carried over in case still many credits left.