All Zoho Campaigns Reviews
1-25 of 240 Reviews
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Art
1 employee
Used unspecified
OVERALL RATING:
5
Reviewed November 2023
Best Bang for the Buck!
Rohit
Verified reviewer
Management Consulting, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Cost effective alternative to Mailchimp
Exceptional and very strong competitor of mailchimp
PROSIts price as this is good and really competitive on pricing when compared with mailchimp
CONSWhen I create campaign designs and want to undo changes, i goto the back button thus loosing my designs.
Reason for choosing Zoho Campaigns
As I was using Zoho CRM integration was easier and seamless.
Reasons for switching to Zoho Campaigns
Mailchimps cost was very high
Anmol
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2022
Best Email Marketing Software if you're using Zoho CRM
We used it mainly because we were using Zoho CRM, and how tightly it integrates with CRM.
PROSIt's tightly integrated with Zoho CRM, which is why opted for this tool. The data from this tool gets directly fetched by Zoho CRM and is shown on the contacts, account, and deal section. So a pretty good tool wrt integration.
CONSWhen importing contacts from Zoho, I've faced a lot of bugs. Contact import in zoho campaigns is a mess.
Reasons for switching to Zoho Campaigns
We were facing issues with the non-integration of netcore with Zoho. And had to use an alternate tool for fetching data back to Zoho.
Fernando
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed April 2023
Sadly I expected more
Zoho has a lot of tools (CRM, Helpdesk...) so it will be integrated with them, but (sadly) I wouldn't consider any Zoho tools
CONSIs difficult to explain. I have to recognize that Zoho is trying to do cheap services and give a lot of things, but there are many details that make you reconsider using their tools after some months.
Roja ji
Education Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Way to Target audience
Zoho is an user friendly interface and it's very easy to use.They have different types of features and plans for people requirements Very simple social media marketing.Customer support also good
CONSI don't have any kind of issues with Zoho campaigns.
chandan
Verified reviewer
Market Research, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Zoho Campaigns excellent support and attractive pricing
My experience with Zoho Campaigns is excellent. Account Manager is helpful solving all my queries. They helped us to set up our account from scratch.
PROSZoho Campaigns provide excellent support. It is a SaaS based email marketing tool with all automation features. We can create responsive email templates, attractive landing pages, list segmentation and many more. it comes with many integration. We can add calendar option in our mail. It is a excellent for promoting webinar through email.
CONSAnalytics is very poor. If they can work on Analytics and bring some advance features, Zoho has the capability to become leader in this segment
Reasons for switching to Zoho Campaigns
Zoho provide excellent customer support. Zoho is registered in India, we can save GST on Billing.
Tarundeep
Verified reviewer
Retail, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Good Entry Level Product
You can find almost all features that other email marketing software offer in Zoho Campaign at a very affordable price. Rather than burning cash on on expensive software, marketing teams can choose this software to get started with their email campaigns. Supports automation workflows, transaction emails and can build complex user journeys.
PROSThe best thing about this product is the native integration with Zoho CRM. We use Zoho CRM and it seamlessly integrates with it allowing us to run workflows and basic email automation campaigns. I would totally recommend it to marketing teams that use Zoho CRM.
CONSI feel sometimes the email templates aren't mobile-friendly. This could severely impact the performance of the campaigns. I generally prefer HTML templates that work pretty well with this application.
Reason for choosing Zoho Campaigns
Zoho Campaigns was bundled in Zoho One plan which also includes CRM software.
Makhdum
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Easy to use and cost effective
It's cost-effective and easy to implant with any platform. It also provides an agency portal which is very helpful for agency
CONSIt's take time to populate data after the campaign you launch
Reasons for switching to Zoho Campaigns
Because of 2 reasons 1) The Zoho campaigns are very affordable 2) The agency portal is very helpful in managing our client
Kule
Automotive, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Sms marketing
I use zoho campaigns for Sms marketing and it gives the best outcome because Sms message easily reaches to anyone in the short period of time
CONSZoho campaign simplifies marketing in the way that Sms marketing is easy to do
Reasons for switching to Zoho Campaigns
I switched from bench wave because it's url is not reached.
Brandi
Cosmetics, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2023
Zoho Campaigns
My overall experience with Zoho Campains has been a good one. I would recommend this product.
PROSThe features that I like and use the most are the email marketing and automations. I use all of Zoho products right now.
CONSWhat I like least about Zoho Campaigns is that you cannot integrate WooCommerce directly with the product.
Reasons for switching to Zoho Campaigns
Because I was switching to all Zoho products to easily integrate them.
Rahul
Financial Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best Campaigns Platform
Excellent so far. It has eased our lives quiet a bit.
PROSEase of working User Friendly Interface Doesnt require one to be a rocket scientist to operate it
CONSSo far, nothing has made us dislike it.
Reasons for switching to Zoho Campaigns
Its was a bit cumbersome to run Wix. Zoho offers a much better and wider platform for this.
James
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
You can’t go wrong with Zoho.
We really like the seamlessness and ease of the Zoho programs, especially the Campaigns program. We use it to send out emails every week or so, and we have yet to encounter an issue that the tech support couldn’t fix. As our experience with Invoice and Campaigns were positive, we are more inclined to use other Zoho programs, especially if their pricing is as reasonable as with Invoice and Campaigns.
PROSAs we currently use Zoho Invoice to manage our invoices and estimates, we decided to try out Zoho Campaigns for our campaign management. It is very easy to use and very easy to teach to clients to which we refer Zoho Campaigns. The price of Campaigns is very reasonable, especially compared to a lot of other campaign programs. I also like the social campaigns, as sometimes it’s more useful to use social media rather than email. It is also handy to allow multiple users post social media campaigns.
CONSI just wish that there were more customization options available for the email campaigns. There are a few options available, but the ability to design the perfect email from scratch would be handy. There are quite a few good options to get you started, but for those who wish to make the campaign their own, there are not as many features. Even though the program is very affordable for smaller businesses, it scales up rather quickly, especially the jump between 2,500 and 2,501 recipients. However, it is still the best price for the options.
Alex
Verified reviewer
Consumer Goods, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2020
Good for emailing customer subscription list
The strongest point is integration with Zoko CRM. It gives a better way to mass email subscribed customers than using the CRM mass email. The free account is comparable with competitors like MailChimp.
CONSThe user interface is clunky in places and buggy in others, and generally frustrating until you learn its quirks.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2019
Good except for a major error in setup design
We are a small business and thought we were using a system that took care of the problems instead of creating one. Maybe if you hire a zoho expert they would know the ins and outs, I am not sure. We unfortunately were ill informed at a great cost to our business.
PROSZoho CRM is supposed to integrate automatically with campaigns. It is synced together so that you never have to manually sync changes in records
CONSwe have been a user for 2+ years. We found out today that many of our records had not been synced. For 2 years. So new prospects were not synced - unless they came from one user. When we called set up sync initially with tech support, we asked if all our records were now permanently synced. They said yes. , they never said - any users other than me who used zoho had to set up sync separately, even though they are already users of zoho crm. No messages or instructions were given by zoho. We also wonder what else we don't know? for 2 years, no new records for my 2 main zoho managers were mailed - and we were not notified and informed of such a need.
Prem
Verified reviewer
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
All in one Marketing platform
Using and managing campaign with zoho family of apps with zapier and make, It makes my work easier and time saving. Once set on automation enjoy new customers and orders.
PROSFrom creating a campaign to getting your first customer, it has everything for marketing. Creating an email from templates or create your own design with responsive emails. Easy to integrate it with other zoho family apps, Saas and web services. Also capable of integrating with zapier, monday, Make, airtable and more
CONSEmail template editing with html format is a bit tough
Natalia
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Easy to use email marketing tool
When you are already working with Zoho CRM it makes it easier to send campaigns and have a better database management.
PROSIt is easy to use, you can create your own HTML campaign, use a template or the drag and drop builder. If you use it with other Zoho products you can sync the database available or upload you own. You can schedule the campaigns in your time zone or in the recipient time zone.
CONSThe drag and drop has some bugs from time to time and the platform performs better when you use it with other Zoho products.
Jeff
Verified reviewer
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Best Platform for Small Business
Always be ok, nothing to say about it.
PROSIntegrations with CRM and another solutions Zoho like: Zoho Sign, Zoho Bigin, Zoho CRM and Zoho Mail.
CONSAutomations with channels. Using WhatsApp, SMS and Emails integrated.
Reasons for switching to Zoho Campaigns
Pricing.
hichem
Computer Networking, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed November 2018
easy to use, and reduce the working time.
. An easy interface so you can learn it very fast. . Have a perfect and nice dashboard, so you can manage the progress of your campaign. . The price to the value reasonable compared with other similar services. .Zoho invoices are very useful and help a lot in tracking the payments. . You will the social media campaigns which is very important now maybe even more important than email marketing. .And they always have new fetures from time to time.
CONS. The most thing I don't like it In Zoho that you can't make your own campaign from scratch. .you are limited with the templates that they provided it to you. .to set up your account it can a little bit hard and tricky, but after that evry thing go smoothly
Jim
Online Media, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Better than alternatives
Very satisfied. Highly recommended.
PROSI tried many email services as a marketer. Zoho Campaigns is better in terms of price, speed and simplicity. Now it takes 1 minute for me to send my campaigns.
CONSPlease add more contact limits per subscripition.
Reasons for switching to Zoho Campaigns
Needed something cheaper and simpler.
Nicholas
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2018
Zoho Campaigns has increased our visibility to our customer base for getting out to the world.
It has allowed us to create some exciting campaigns and marketing tools to get visibility to our customer base. Overall it has increased our income by a lot in the last year since we start to use the Campaigns feature. My CEO and COO are excited to see what the next year will bring as this feature grows and we grow with it.
CONSZoho has knocked this feature out of the park and I have zero cons to say about it at this time. Keep creating awesome software guys.
kim
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2019
Easy to use, after you do it a couple of times
It is easy to start a campaign and from the analytics see he opens it, call them while your email is still fresh in their minds, then move onto the next step.
PROSYou can use their stock templates or create your own. Adding pictures is very easy, along with call to action buttons. The Zoho team test it before you send it out to make sure it will work in all formats.
CONSYou can't resend a campaign without cloning it.
Reunaldo
Verified reviewer
Marketing and Advertising, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2023
Zoho Campaigns: Reviews
What I like best about Zoho Campaigns is how simple it is to use. The interface is simple and straightforward, making it simple to create, customize, and send marketing campaigns. Furthermore, Zoho Campaigns provides powerful features for effectively segmenting customers and tracking performance metrics to help you optimize your campaigns.
CONSI didn't like how limited the design options in Zoho Campaigns were. It was difficult to create truly unique and eye-catching graphics and visuals for my campaigns. Furthermore, the analytics and reporting features were not as robust as I would have liked.
Abigail
Verified reviewer
Architecture & Planning, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed December 2016
Free Email and Social Campaign Software.
I've had Zoho for years but never used any other the other tools except the CRM and Zoho Social. While looking for a free email marketing software I remembered Zoho and decided to check if they supported email marketing. Zoho campaign dashboard and UI is a bit complicated compared to other Softwares, however, once I got over the unfamiliar dashboard design, it was easy to navigate around. Rather than creating an email campaign, I created a social campaign. Which was easy and straightforward. I linked my Zoho campaign to twitter, LinkedIn, and Facebook. The social campaign feature doesn't seem special at first glance but it is. One feature which stood out was that under Social campaign, you can create a post campaign or a page campaign. I still don't understand the difference between a post campaign and creating/scheduling posts normally on Zoho Social but what impressed me was the page campaign feature. A page campaign is a sort of email campaign added as a tab on your facebook page called "My Social Promotion" Most of the templates were unattractive but I preferred building my own template or using their blank/basic template and customizing it to my taste. While I'm not awed by the email campaign function as it functions almost the same as Benchmark email, I am very impressed with the social campaign.
PROSUnlike most email marketing software Zoho paid plan is cheap. Even better, Zoho campaign provides value for your money through the social campaign feature. Its' slike a 2-for 1 deal. Easy to use... Once you get used to the UI
CONSSome of the campaign templates are rather unattractive, However, they make up for this by providing basic /blank templates for users to customize.
Anonymous
1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
Really great alternative to Mailchimp
I like it, its worked great for us and we plan on continuing using it. It is fantastic value for money and I would definitely recommend it to others.
PROSIt is really easy to use. I also love their self help section, they have really great, detailed video walkthroughs of almost every aspect of the tool. That gets you up and running in 2-3 hours which is phenomenal for a product that has so much customization. As far as the features are concerned, it has everything you need to run a good marketing campaign. The reporting section is nice and detailed. Remarketing options are also really good. You get a lot of value for the price you pay.
CONSTheir support was a little slow in replying to queries. Also the mobile app is very limited, to the point where you cannot perform some pretty basic tasks.
Reasons for switching to Zoho Campaigns
Pricing was the main deciding factor.
Milthon
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
I like the Zoho Camaign because I can integrate, use and create a campaing in very easy way
Easy to use, integrations and the effective it is when sending email campaigns
PROSI love this software because it allows me to send massive email campaigns for an incredibly good price, it is easy to use and, best of all, you can synchronize it with your CRM database, allowing you to create much more effective marketing campaigns based on the information of your database
CONSThe monthly payment is a bit high for the number of shipments allowed per month, I would like it to be more economical and second, improve the platform a bit since it looks a bit old compared to other services