All Textla Reviews

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User Profile

Alex

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Huge fan of Textla

Textla is a great SMS tool for teams looking to do bulk and 1:1 SMS outreach. My team needs to get in touch with creators quickly, which often means we need additional ways to reach them besides just email. Textla gives us the power to reach these creators with a simple, easy-to-use interface. We love it!

PROS

Textla is super simple to set up and use. Our team was up and running quickly. Importing contacts takes seconds and the entire tool has a very easy learning curve. We can schedule campaigns to go out en masse to our creators or just do 1:1 texting with a creator. Textla makes it easy.

CONS

Would be cool to have additional functionality like email management, etc, within the tool, but as an SMS tool, Textla works perfectly!

User Profile

Tyler

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Innovation at its best with superb customer service.

This is a very interesting world for me to wait into, and it feels really good to have a partner at my side who will help me not only in theory, but in process and technology to make sure that I'm doing it right and making sure that I follow the rules of texting and have the best possible reception and conversion. It's really helpful to have a teammate like textla.

PROS

The product of Texta is amazing but the customer service is out of this world. I can send an email or even text them and one of the guys will call me and will personally work through it because they wanna know if there's an issue so they can fix it immediately. I love that kind of attention and authentic care about their product.

CONS

Not too many times actually if anything always just like with every start up, you always want more features faster, but I am very happy with textla and they have made the roadmap very clear and secured expectations so that really helps

Reason for choosing Textla

And look at doing a direct integration with Julio, but I just did not have to know how to college and the user interface a textla solve that problem for me and I'm so excited about it

Reasons for switching to Textla

It was a matter of price, but also functionality, and finding ways to have more control, which Textla gave me

maria

Banking, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

TextLa for Small CU

[sensitive content hidden] at TextLa was hyper responsive to all my questions and concerns. Over the last 18 months he has even introduced some of the improvements that I recommended. He is great to work with.

PROS

Because TextLa is very cost effective it allowed a small credit union to use texting SMS on a daily basis.

CONS

There are no SMS templates, so we need to create SMS each time.

Reason for choosing Textla

TextLa offered a basic, low-cost option for the low amount of SMS we send/receive.

Reasons for switching to Textla

ZipWhip was acquired by another company and they sunset the product we were using.

Chase

Medical Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Allure Review

Textla has been good to us so far, we as a company are about a month into daily use and it’s gets a little easier everyday.

PROS

Its functionality was very easy for us to get the hang of and that made it easy to transition over to Textla

CONS

If they had a Chrome plugin that would really put it over the top with us.

Reasons for switching to Textla

They no offer sms messaging so we had to make the switch

Spencer

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Highly recommend Textla

Textla is a great SMS marketing platform for startups and high-growth businesses. We use it at Coast to do follow ups to our sales prospects, ask for customer referrals, etc. It's a key part of our sales stack and is well-priced / comes with great support.

PROS

The customer support is outstanding. Super easy onboarding. Best pricing on the market by far (we researched all of them). And very reliable - never had issues with downtime or lack of deliverability.

CONS

It's a young company so the platform is relatively lightweight compared to others, but it has all the basics covered. Hope they can keep shipping new features in the coming months.

Jacob

Apparel & Fashion, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

VERY USEFUL PRODUCT TO REACH YOUR CUSTOMER BASE BY TEXT

GREAT! VERY SATISFIED WITH THE UPDATED AND ITS CAPABILITIES

PROS

HOW SIMPLE IT IS TO USE AND THE FEATURES IT OFFERS.

CONS

THE ERROR CODES CAN BE CONFUSING SOMETIMES. A FEW FEATURES THAT OUR BUSINESS COULD UTILIZE THAT TEXTLA DOES NOT OFFER YET.

Reasons for switching to Textla

SLWOLY MOVED PEOPLE OVER FROM OUR WHATS APP GROUPCHAT

Denay

Hospital & Health Care, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Could Not Ask For A Better Marketing Tool

From our initial contact with a sales representative till today, we have been nothing but impressed with both the product and the service we receive - especially considering the absurdly low pricing. [sensitive content hidden]has been amazing working with us hand in hand to set up our account, and the use of the texting app is by far the easiest on the market. A simple CSV upload with name and number and we have increased our engagement by 125%.

PROS

The ease of use that Textla provides is phenomenal. I have not seen any other product on the market with such a simple and effective approach to Consumer Texting, both in mass and individual.

CONS

We have had no cons. I cannot overstate how effective and easy to use this product has been for our company.

Reason for choosing Textla

Pricing and Ease of Use. In the market, there were many other complicated products with 6-8 week set up times that cost triple what Textla was offering, and half the capabilities.

Valerie Ann

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Powerful Features

PROS

Their competitive pricing plans and powerful features make them one of the most attractive options.

CONS

I haven't encountered any issues with Textla. It has fully met my expectations and delivered a consistently smooth experience.

Isaiah

Entertainment, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

Great and affordable system for SMS!

PROS

Textla is a smart and affordable way to send SMS messages. I can text my coworkers and customers without having to learn how to use complicated software. It is very simple and easy to use. I can text my coworkers and customers with Textla without giving out my personal cell phone number. That way, I can keep my personal and professional lives separate, and it is still easy for me to text people.

CONS

The product is pretty simple, and it could use some extra features, like an app, more integrations, etc. But those are coming soon!

Cheryl

Chemicals, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Textla is great!

It’s great, easy to use and at a fair price.

PROS

It’s a great, easy to use business texting platform with good prices and great customer support.

CONS

So far I have not found an issues with the platform.

John

Logistics and Supply Chain, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Very good for what it does!!

PROS

Jake my rep, set everything up for me so it was super easy to get started

CONS

I don’t get notifications when I get a text. Also only works well on desktop

Andrew

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Textla is the best business texting solution out there

PROS

Textla has been great - super easy to set up and super responsive customer service. Any time I've had an issue, [sensitive content hidden] has been all over it very quickly. I'm impressed. Also, the cost savings (compared to alternatives) are awesome.

CONS

It's a really clean platform that does everything I need it to. Nothing stands out to me!

Cathy

Consumer Goods, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Using Textla will save time, and this will allow you to grow your business!

Excellent! Customer Service is Excellent, the program is excellent, and I can't say enough good things about Textla. My sales have increased because I use this program to keep my customers updated on information. I can send out 1 message through Textla or bulk messages, either way, it saves time and money especially when I can schedule SMS messages to go out in advance, and never think about it again.

PROS

Scheduling mass SMS messages to go out on certain days and times of the day. Set it up and forget about it, because Textla will send that message out for you. Then customers can respond to you. If you schedule a message to go out at a certain time and you realize you made a mistake, no worries, go back into the program, make the necessary adjustments, and reschedule the SMS message to go out as planned.

CONS

hmmm, I haven't found anything yet that I don't like about this program.

Joanthan

Information Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Great product, simplifies using Twilio for SMS

PROS

Easy Twilio integration, intuitive user interface, great value for the price.

CONS

Would like to see more reporting features and conversion tracking (link analytics).

Ryan

Financial Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Highly Recommend Textla

PROS

Simple, Easy to use.... One of the few platforms that doesn't charge per sms. The smoothest sms service that I've used.

CONS

Only limited to twilio & not compatible with mobile device. Other than that, it's by far the best platform out there.

Reasons for switching to Textla

Conversation Mode buggy Couldn't tag contacts

Mike

Facilities Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Textla user

It has been great working with [sensitive content hidden] on the setup

PROS

The ease of use and attention to detail from the company make it a great product for us to use to build our customer base

CONS

None. So far there have been no cons to speak of

Brian

Events Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Game changer for our organizaiton!

Our overall experience with Textla has been nothing but positive.

PROS

We love Textla and it's simplicity. We needed software that would allow us to send mass text messages out to our participants, both in real-time as well as scheduled. Textla allows us to do this and it is much easier to use than our previous service. The cost is great, the customer service is fantastic.

CONS

We wish there was a mobile application that would allow us to check replies and send mass text messages out without using our laptop.

Reasons for switching to Textla

We were looking for a more cost-effective service that was also easier to use. Textla fit that bill.

Sathya

Financial Services, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Textla delivers a great SMS experience

Textla is one of my favorite new tools in my sales tech stack. The platform is simple to use. The support was great - they basically onboarded me on a call and I was texting by the end of it. Highly recommend for anyone looking to add texting to their sales process.

PROS

Rock solid support team. I've hit them up with a few questions and they are super quick to respond and know the ins-and-outs of the SMS space like the back of their hand. Price is lower than I expected, which is great. The campaign management feature and Contact upload were super easy to get going, which I loved.

CONS

Would be excellent to get a CRM integration in the works and start automatically logging SMS sends. :)

Michael

Entertainment, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Help Santa

Good service, reasonable price. Met my needs

PROS

Easy to setup and great customer service

CONS

Not able to sort and filter contacts easily

Carley

Retail, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Maximizing Efficiency

Overall I've had a great experience with Textla. It is easy to use and customize our campaigns for marketing events.

PROS

I value such tools for their efficiency in processing large amounts of text data. It is a very user-friendly platform too!

CONS

Sometimes it is hard to understand the error codes.

AJ

Logistics and Supply Chain, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Just what we needed when we needed it

PROS

The onboarding, especially the Twilio integration step, was super intuitive and easy.

CONS

It's dependency on Twilio, which actually isn't a knock on Textla at all.

Anonymous

1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Great product for communicating with employees

PROS

Great customer service. Provided support and guidance through the enrollment process. Easy to use.

CONS

Error messages are a bit difficult to understand.

Mary

Computer Software, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

I love Textla as a product and the team is also great

10/10. Really easy to setup, easy to use, and the team is fun to work with in the buying process which was easy with the free trial, but the setup support was great!

PROS

Textla is the best! Makes it super easy for my team to do SMS outreach as part of our outbound marketing strategy. Great support and reasonably priced. We also use it for our customer event ticket promotions and comms. I just like how easy and effective it is.

CONS

None so far! We are less than 6 months in, but so far everything is as promised.

Showing 1 - 23 of 23 Reviews