Its very user friendly  and accurate software, must for a bigger organisation.

It uses less bandwidth, cpu or any other resources then other software like this. The program overall is really simple, that is the beauty of it.

Nice Product that helps to increase team's productivity in professional way.

Useful and fantastic solution that works. Berqun allows employees to manage their time themselfs.

It also helpful to build a balance to  the team based on their availability by its calendar and to track them with its office tv.

When I was using the product, there was no Mac version available.

Best value for your money. Berqun reports me best performers vs others.

Mac OS support is not available for Monitoring application. Application sometimes slow because of very poor internet connection.

Provides you the ability to track your team's activity from almost everywhere even on your mobile phone. Very simple and straightforward to install and use.

Getting employee reports emails every morning which is very good. Productivity is increased with my team, i can feel it strongly.

I am using Berqun in my company. This has User friendly UI and easy to use for my employees.

It is amazing and friendly user and it helps us  to monitor all the staff  easily.

Reoorts are well detailed and good. Absent reports are great which tells me who is unavailable.

Really i didn't find anything  against this product. At the beginning it lags a little, but I think it was due to the poor internet connection in my location.

I like the most in this software is Berqun is  easy to use, more detailed than other software with competitive cost. This for me the best staff monitoring system.

Team's productivity increased because of this application as no-one is opening anything useless which is not related to work.

Right now it is a bit hard to add a new vacation.

The tool is very easy to use and the company has very good customer and technical support.

Nothing that jumps out at me currently. The team is always looking for ways to improve upon pain point items.

Able to do customizations. Support is always willing to help.

Anthem has a great relationship with our success manager. He is knows our business and is always available to help us ensure we're seeing success with the tool.

We've been able to continue to have a positive ROI for several years. The ability to deliver training an optimal times has allowed our company to to more effectively manage our intra-day trends.

Can be difficult to maintain with large and complex organization structures.

It has proved to be very helpful for identifying and time scheduling for associate development and sharing useful data and information.

No mobile learning capability. In this day and age, this should be standard for an LMS.

Employees love the training we are now delivering quicker and with less human input.

No way to monitor which agent it offers depending on the rule configured. Reports are not real time - you can only see yesterdays reports.

The product is easy to learn and easy to use for our company. I love that this tool is able to keep our agents on task and to allow them to stay in compliance.

The rule engine plays a vital role to help create intricate way to deliver training. The favorite feature gives you the ability for the team to focus on  the items with high priority.

The ability to capitalize on unproductive time.

US Dollar

Berqun is a cloud-based employee monitoring solution built for businesses of any size. This solution uses productivity analysis tools to manage in-office teams as well as remote employees. Management can use Berquin to schedule device screenshots during specified times in order to ensure employees are focused on the appropriate work tasks. Additionally, managers can score employee activities based on customizable performance metrics. 


Berqun measures employee productivity and translates it to BQ Scores, which are calculated with the use of productive versus distracted time ratios. Berqun's performance metrics and scores are designed to help managers identify distracted employees with an intent to increase productivity.


Support is available via phone, live chat, and other online measures. Berqun can be deployed on the cloud or hosted on-premise. Please contact Sword-it for detailed pricing information.  



LongDescription

Real Time Analytics

Employee Management

Time Tracking

Email Alerts

Activity Tracking

Progress Tracking

Real Time Monitoring

Activity Management

Productivity Analysis

Email Tracking

Remote Monitoring & Management

Employee Time Tracking

Project Time Tracking

Real Time Data

Idle Time Monitoring

Activity Dashboard

Alerts/Notifications

Browsing History

Monitoring

Employee Activity Monitoring

Screen Activity Recording

Summary Reports

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

For solutions hosted on the cloud, pricing is available on a monthly or annual subscription basis. For on-premise solutions, the purchase of an annual license is necessary. A 7 day free trail is available. 
Please contact Berqun sales directly for pricing details.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Berqun

In Person

Live Online

Webinars

Documentation

Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift.

Intradiem helps with schedule adherence by communicating end-of-shift and break notifications directly to employees. Other features include automated call and live chat volume notifications, employee coaching reminders, and AUX status alerts regarding agents with low call productivity. Intradiem can help managers identify opportunities for performance improvement by reporting agent call patterns.

Berqun vs Intradiem

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Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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