Berqun vs Lighthouse.io

RATING:

4.9

(38)

Berqun has 38 reviews and a rating of 4.87 / 5 stars vs Lighthouse.io which has 28 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (38)
4.4 (28)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 7, 2019
June 27, 2023
Pros/Cons
  • Pros

  • Its very user friendly and accurate software, must for a bigger organisation.
  • It uses less bandwidth, cpu or any other resources then other software like this. The program overall is really simple, that is the beauty of it.
  • Cons

  • When I was using the product, there was no Mac version available.
  • Mac OS support is not available for Monitoring application. Application sometimes slow because of very poor internet connection.
Read all user reviews
  • Pros

  • Great customer service, quick response and follow ups to make sure that we are happy with the outcome.
  • It is a very 'pretty' package which helps when we are presenting it to clients on how we can use this too to meet their requirements.
  • Cons

  • The back end system is sometimes difficult to get the type of reports we wanted. However Ben and his team have allways developed and implemented what ever reporting we required.
  • Multiple inactive users throughout the day which might be due to having bad reception on site.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos