It's convenient and saves me a lot of time on my day to day routine

I have no complaints about the software.

How much is easier it is to navigate through our website.

It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.

I don't really have anything negative to say about it. Bentobox took over our website a year ago and have helped along the way when i needed it.

In short: If you or someone on your team is experienced with building and managing websites, then the extra cost of BentoBox isn't worth it. If you don't have deep technical skills, BentoBox will essentially fill that gap for you with their customer support, and is worth looking more into. Some of the best customer service I've experienced, and certainly the best support for a website builder. You can get a website built and managed for cheaper with another builder like WordPress or Squarespace - but you won't have nearly the support system BentoBox has. Coming from a deep background of building websites, I found the lack of flexibility and customization hindering. But, again, if you don't have deep tech experience on your team, lack of flexibility is a very good thing: less opportunity to mess it up. An important note: BentoBox comes with an array of built-in, restaurant-focused tools in their sites. You can manage and monitor your Yelp profiles, process new leads, start gift cards, etc. BentoBox is ideal for someone who does not have systems in place for managing these. If you already have a CRM, already have a gift card processor, event/reservation management system, etc., you'll end up paying a larger monthly cost for unused tools. I strongly recommend cross-referencing the tools you already have with the tools baked into BentoBox, and gauging the duplicates.

BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful. What really stands out is the support - all three years I've been using BentoBox for 3 websites, their customer service answers promptly, thoroughly, and personably.

This isn't a con to everyone: you are very limited in the advanced changes you can make to your site. You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it. But if you're non-technical, don't care to be technical, and just want a darn website up, this is not a con because of the topnotch support. Tell them what you want, and they'll work it up until you're happy.

It is a great product, very easy to use and I would say the only thing to be warned about is that if you want a lot of customisation on your website it would not necessarily be the right product.

I love how easy it is to use. Its Media Gallery with being able to centre the photos is very useful. Also the general layout and options for the website are a great starting point for any website. The feature that you can edit the HTML of the website as well on the templates is very useful for customisation.

There are just a few niggles such as I would love if you could crop photos after you have uploaded them not just during the uploading process. Also it would be useful to have a feature where you can preview what the website will look like on mobile devices not just on the desktop.

The first thing most people check out is the website of the restaurant they plan to visit. It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.

BentoBox focuses solely on restaurants. This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform. The customer service is crazy responsive and they roll out new features on a regular basis.

Nothing. The price is reasonable considering the cost to build a site of this quality.

Overall, I love our website. It's functional, user friendly and looks awesome.

I like that I can easily add on locations or change menu information.

With the gift card sales option, we recently had a problem because the charge was fraudulent. Someone ordered a gift card and was issued the card electronically. The card holder claimed that she had not authorized the card. We had proof that it was in fact being used by someone - video footage and receipts. The card holder received her money back. We did not. We were out with the amount plus the amount the person had used on the card. So I said all of this to say that I wish there was a little more verification on the ordering side, or something that would have helped us avoid the situation.

I've found Bentobox to be incredibly supportive of our mission and responsive when we've needed guidance. I appreciate that the product has continued to grow beyond features we were asking for to include great features we didn't anticipate.

The websites look great, the content is easy to update, and when we have something to say, we're able to say it directly to our audience.

I don't think the navigation tools behind the scenes are particularly intuitive. I often feel like I'm digging around for the right box.

I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.

I am currently using BentoBox to build my website. It is very user friendly and the customer service is excellent. My boss tends to ask many questions and I direct him to the customer service. It is very easy to change menus.

I did not encounter many cons. It is definitely pricey. But honestly it is worth the price. It saves you from the headache.

Loved the product and it was so easy to set up.

I loved the product and wanted to continue using it. However I was sold the product at one price and billed a much higher price. When I reached out to see what had gone wrong I received without a doubt the most confusing and terrible customer service I've experienced. After over a month I was finally able to cancel my subscription but am still trying to receive refunds for charges incorrectly billed to me. Would highly recommend taking the terrible customer service into account before signing on and saving all email communication just in case.