EventBookings vs Omnify

RATING:

4.7

(21)

EventBookings has 21 reviews and a rating of 4.67 / 5 stars vs Omnify which has 91 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (21)
4.4 (91)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 12, 2024
May 16, 2023
Pros/Cons
  • Pros

  • Was my personal customer care agent to help, and was on the phone to me quickly if I needed help. Very helpful and also friendly.
  • The customer service experience is phenomenal. I would definitely recommend this ticketing system to anyone who is looking for affordable and seamless Ticketing solution.
  • Cons

  • Log in screen glitchy - doesn't always log in and comes up with an error, have to jump through a few screens to get to your management of events.
  • There is limited option to edit the receipts user receive upon purchasing tickets which can be an issue to issue formal tax receipts.
Read all user reviews
  • Pros

  • I like the easy of use of the product. The end user experience is very simple and easy to interface.
  • The Interface is nice and clean, the learning curve on how to use it is short, the billing side and front desk check in is great as well.
  • Cons

  • After the basic set up is done, advance settings can be quit confusing.
  • There are a few areas in the cart checkout areas where the user experience can get a little confusing for customers if booking classes / classpacks has any specific details.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos