All TicketSauce Reviews
1-11 of 11 Reviews
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Anonymous
501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Very useful ticketing software for customers, no fees for them
Single page checkout, no vendor logo required on the page, endless customization for the client, ability to make the print-out tickets look however you want, etc.
CONSNot a lot of cons, but the large amount of customizability might lead to a less easy experience for people looking for turnkey quick solutions
Dustin
Media Production, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
We use Ticketsauce daily for all of our event needs
It's easy to use, intuitive, has way more features than previous ticket platforms we've used. Customer support is excellent if we do run into any issues.
CONSIntegration with sharing events on social platforms.
Reasons for switching to TicketSauce
Ticketsauce has a lot more features we need and it's more customizable. Easier access to support if we have any questions or need help
Chaye
Music, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed June 2020
Not As Promised
I am a venue owner and we have nearly 200 shows yearly so having a ticketing platform that is reliable, offers ease of use and provides real-time data is critical to our business model. Eventbrite does and we’ve used their platform for over a decade. A TicketSauce sales person, convinced me to try their platform, promising robust functionality, a better system, payout and overall experience than what Eventbrite offers. Nothing could be further from the truth! The issues I experienced on TicketSauce's platform are too many to list. Additionally, the company’s mishandling of funds from the ticket sales of my events, a portion of which is still outstanding, leaves me wondering about their financial stability.
PROSOne-page checkout Offers Private Label Dedicated Client Services Director
CONSPoorly designed software unreliable app Inability to make certain updates independent of tech support clunky system/requires too many steps to complete an action Inability to easily gather real-time data
Reasons for switching to TicketSauce
We were promised robust functionality, a much better ticketing platform, payout and overall experience than what Eventbrite offers.
Irene N
Museums and Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
TicketSaurce
I have wonderful experience with TicketSauce. I am able to email/call my account executive and m concerns/questions are addressed. I also appreciate that they work with the organization to tailor as much as they can to the needs of the museum.
PROSWhat I like about the software is the ease of inputting the info, accessing any information I need, and it is user-friendly for the consumer.
CONSAs a museum, the check-in function is in the order of the purchase made and not in the order of the timed tours.
Reason for choosing TicketSauce
TicketSauce was and is the best cost-effective for our organization.
Rachel
Entertainment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Ticketsauce Feedback
10/10
PROSEasy to use, customizable, quick to respond to help issues
CONSNothing at this time. They are always very helpful with any product feedback we give them.
Jeremy
Media Production, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
TicketSauce is my favorite ticketing platform
TicketSauce is the best, most customizable and data driven ticketing platform I have ever used (compared to EventBrite, Ticketmaster, AXS). Plus, the Customer Support team is second to none.
CONSPlatform is evolving for point-of-sale options onsite in addition to Box Office functions (ex. merchandise sales; F&B tickets; etc.). It's functional, and not a detractor from all the other great aspects, but will continue to improve.
Jake
Entertainment, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Excellent Ticketing Platform
TicketSauce's technology is far superior to every ticketing company we've used in the past, and well as excellent customer service.
CONSNo issues thus far! I highly recommend Ticket Sauce!
Jon
Entertainment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Intuitive & Clean
The dashboard is intuitive and easy to navigate despite being information dense. From a user's perspective, the checkout flow is super clean and quick.
CONSI hope that the integration with NIGHTOUT will continue to improve the marketing tools that are native to the software.
Lisa
Public Relations and Communications, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2021
Super Easy to Use, Intuitive and Game Changer for live events - love it!!
Great customer service and response, came up with other marketing ideas as well that the team hadn't thought of to pursue!
PROSRobust software features including timed ticket entry, socially distanced no-touch service, mobile apps, secure ticket buying, super easy to use and intuitive ticket buying process
CONSDidn't experience any problems to date and very useful platform
Michael
Music, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
great system
Customer service is the best. Very fast.
CONSNothing I can think of. They're really great.
Juanita
Verified reviewer
Writing and Editing, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Tiquetes a la mano
Mi experiencia usando la aplicación ha sido buena, me gusta porque es ágil y me facilita su uso. El acceso al soporte es fácil.
PROSEste servicio ofrece una experiencia excepcional: su plataforma es extremadamente fácil de navegar y proporciona un servicio de alta calidad a sus usuarios. Acceder al software es simple y la información relevante siempre está al alcance. Según comentarios de los usuarios, el soporte técnico es confiable y eficiente. Lo destacable de esta plataforma es su gran nivel de personalización y su capacidad para adaptarse a las necesidades específicas de cada cliente
CONSNo haya nada malo acerca del software hasta el momento