AudienceView vs Lyyti

RATING:

4.6

(40)

AudienceView has 40 reviews and a rating of 4.58 / 5 stars vs Lyyti which has 39 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (40)
4.5 (39)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
July 8, 2022
March 24, 2021
Pros/Cons
  • Pros

  • The software is super easy to use and, for the most part, logically/intuitively organized.
  • It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it. Clear, easy reports that you can save and/or automate.
  • Cons

  • Duplicate patrons are not listed chronologically which causes a lot of extra button clicking. I have complained about this before.
  • That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
Read all user reviews
  • Pros

  • Ease of use (maybe it was because of really good hands-on training in the beginning at our office). Good customer service (you cannot find everything in web manuals).
  • Very well structured features, a very quick, clear and user-friendly approach, reporting tool excellent and impeccable real-time follow-up.
  • Cons

  • Lyyti has got type of participants which where bit problematic in integration.
  • Invoicing us went wrong in the beginning. At some stage Google Analytics seemed hard to install (cc did not wan to install the code, but we finally got it done by ourselves).
Read all user reviews
Pricing Range
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$
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos