FaxLogic

RATING:

5.0

(51)

About FaxLogic

FaxLogic is a cloud-based fax server solution designed to help businesses in legal, educational, financial, medical and government sectors view, receive, send and manage documents on a unified platform. The system supports various file formats including GIF, JPEG, TIFF and PNG, among others. Using FaxLogic, managers can secure data transmission processes and prevent unauthorized access using Secure Sockets Layer (SSL) and Advanced Encryption Standard (AES). It offers access control, layered security and encryption capabilities, which enable organizations to maintain compliance with various regulations such as Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), Sarbanes-Oxley (SOX) and more. Additionally, adm...

FaxLogic Pricing

Personal Virtual Fax Plans: Personal 100 = $6.95 per month Personal 500 = $12.95 per month Personal 1000 = $19.95 per month Personal Fax Machine Plans: Personal 100 = $14.95 per month Personal 500 = $24.95 per month Personal 1000 = $34.95 per month Group Virtual Fax Plans: Group 500 = $49.95 per month Group 1000 = $59.95 per month Group 1000 Plus = $89.95 per month Group Fax Machine Plans: Group 500 Pro = $59.95 per month Group 100 Pro = $69.95 per month Group 1000 Elite = $99.95 per month (Enterprise solutions available, request quote via website)

Starting price: 

$49.95 per month

Free trial: 

Available

Free version: 

Not Available

No screenshot available

FaxLogic Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for FaxLogic

1 - 5 of 51 Reviews

User Profile

Gerry

Verified reviewer

Telecommunications, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

True Faxing Solution

As a company in the telecommunications industry, it is imperative that we were able to offer our clientele and affordable and reliable faxing option to complement our existing services. FaxLogic met this option for us. We are quite impressed with the management team and found that they have gone above and beyond to enhance our experience but also to enable us to remain competitive in the marketplace.

PROS

This product is very reliable and works excellent for us. FaxLogic is HIPPA compliant which is essential to our service. The service is dependable and we have experienced no problems in over 3 years. FaxLogic is truly price competitive and very responsive to our needs.

CONS

I have no real concerns regarding the software. It is easy to use.

Joseph

Information Technology and Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Enterprise Fax Solution for the future

We have been able to have a fax machine at a site where our VoIP provider couldn't, and we got access to our faxes VIA the portal. We have also been able to maintain compliance for confidential documents. These guys have a great product that is truly built for business with all the administrative controls necessary for security. Every time I send in a ticket(not often) Support has called me back in under an hour.

PROS

Ease of conversion Control over administrative functions Speed of support

CONS

nothing so far

Reason for choosing FaxLogic

I didn't receive a call back from the other companies when I inquired about their product lineup. FaxLogic was able to let us test their product before choosing them which made them very attractive from proof-of-concept point-of-view.

Jody

Banking, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Review

PROS

It works great for our needs and the cost is right for what we need.

CONS

Nothing that I can think of at this time.

robert

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

fax logic

Fax logic made it easy to integrate into our existing systems and ultimately completely replace our previous vendor (efax). The tech support is timely & dependable. The customer service support (i.e., integration, billing, access, etc.) is impeccable. They're professional, friendly, competent and fair. When we first started our integration, we were utilizing the platform with approximately 45,000 documents annually and there weren't any issues.

PROS

Software is easy to use, easy to understand, can have multiple numbers on the dashboard for easy access and intuitive.

CONS

There aren't any cons that I can recall or relate.

Reason for choosing FaxLogic

Our COO felt fax logic was best suited for our needs. He was right.

Reasons for switching to FaxLogic

Too may issues with efax (technical, customer service and cost)

Tim

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

FaxLogic Review

Working with FaxLogic has been great. I have worked with Sales as well as support and both are very responsive and resolve requests very quickly.

PROS

The product is easy to setup and easy to use. I also like the ability to have faxes delivered to email and be printed using the fax adapter if needed.

CONS

I don't have any negative issues with the solution.

Reasons for switching to FaxLogic

We liked the easy of use with FaxLogic as well as the ease of support.