Overall it has been positive. At this point, it is being used to build customer history for each visit.

The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.

This is the best app I have tested for my business a big hard to understand at first but it is great to utilize if you have a great booming business.

Easy to use, can track customer information, jobs, repeating jobs, and estimates.

I like the fact the service fusion integrates well with the mobile app allowing me to make changes on my phone as well and my computer.

The system itself has already met my expectations and then some. As I'm learning more about the capabilities of the program I'm even more excited to continue using it.

Integrates with other software like quickbooks and the new flat rate seamlessly.

So far so good, we love the price, the user friendly ability and setup, and all of the features with the ability to customize it as we please.

But what if that part happens to be on another techs truck. Too bad I have to use that exact one.

We're still learning more great features every day and experimenting. Love how they are constantly adding new features and easy explanations of how to use them.

We have really enjoyed service fusion so fair and are excited to continue the use.

It is hard to say what we like most about Service Fusion because all the parts work together to help our business function at it's best. Maybe the customer support.

Cost was really good for the quality of the solution.

First off the best customer support you can get. Its easy to use, SF is always looking for upgrades and making it more functional for their customers.

With Service Fusion I found a great mix of everything I needed. It is easy to use, and any issues I run into are quickly solved with their awesome customer service.

We had gone through two programs that were not providing us with the Quickbooks relationship we needed as well as the ease of use and service dispatching.

I can’t tell it to ignore that and place an order for another one for my truck. So I’ve now messed with another techs inventory and he doesn’t even know.

Please be aware that our experience with their customer support has been terrible. The program is buggy and Developers are slow to fix problems.

Our experience with this company has been very poor. Our Company has been using Service Fusion for over a year.

A very user friendly software which fulfills all your business needs. One of the best Customer support team who understands their clients requirements very well.

I really like how user friendly the interface  of this software is. Moreover feetport makes it very easy to track employees.

Interface is intuitive and integration was a breeze. The pricing was another advantage among the competition.

Superb and easy to use application for scheduling tasks and manage the field team route for the day and week.

Well thought and executed product with easy to use UI backed with stable infrastructure. Smart Innovations in the product like Offline use feature really stand out.

We have been using Feetport since past 1 year for gathering on site data and is working wonderfully.

Customer support is excellent. Technical team always  supports.

Slightly slow to operate on handheld devices and smartphones, not able to include everything that is demanded from the team.

Superb Field Force Automation product by the highly experienced team at Competent Groove.

I am using it for my 4 field based operations that are Collection, verification, technical installation, sales. Good for me to have all in one software and it is updated time to time.

Battery optimization is really high.sometime not able to submit task due to poor network. Order form should be more details accirding to muliple industry requirements.

FeetPort provide easy to use platform to manage remote and field employees that helps to increase the effective of field team and revenue.

Appreciable service, perfect for field management. Very Responsible and responsive team.

It is very user friendly and I have never had a problem with the app. It has good features and I use it on a daily basis.

US Dollar

Service Fusion is an all-in-one, cloud-based field service management software. It caters to service contractors and businesses of all sizes across multiple industries. Service Fusion offers field service management, VoIP phone solutions, GPS fleet tracking, credit card processing and mobile applications within a suite. Primary features include customer management, estimate & job creation, dispatching, scheduling, invoicing & online payments, inventory management, time tracking, field/mobile app, customer email broadcast, and more.


Service Fusion helps users manage job assignment and scheduling. Users can also view product catalogs, handle payment processing, track sales revenue and commission reporting, and access integrated voice and text messaging.


The software enables users to customize a dashboard and set up user-specific permissions. It integrates with Quickbooks Online, hardware GPS tracking devices, VoIP systems and payment processing systems.


Service Fusion offers tiered monthly subscription pricing. Mobile apps are available for iOS and Android devices. Customer support is provided via email, in-app live-chat, and over the phone.



LongDescription

Employee Management

Purchase Order Management

Work Order Creation

Electronic Payments

Status Tracking

Payment Processing

Real-time Scheduling

For Locksmiths

Time Tracking

Email Alerts

Customizable Reports

Document Storage

Document Imaging

Access Controls/Permissions

Activity Tracking

SMS Messaging

Dispatch Management

Job Costing

Real-Time Monitoring

Mobile Payments

Contract/License Management

Task Scheduling

Electronic Signature

Credit Card Processing

Invoice Management

Project Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Assignment Management

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Email Templates

Multi-Location

Self Service Portal

QuickBooks Integration

Audit Trail

Technician Management

Booking Management

File Storage

Mobile Access

Photo Capture

Inventory Tracking

Real-Time Data

Routing

Historical Reporting

Client Portal

Preventive Maintenance

Real-Time Notifications

Service History

Workflow Management

Real-Time Updates

Email Management

For General Contractors

Activity Dashboard

Inspection Management

Alerts/Notifications

Online Booking

Work History

Reporting & Statistics

Reminders

Time & Expense Tracking

Cost Estimating

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Customizable Templates

Calendar Sync

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Event Calendar

Interaction Tracking

Real-Time Reporting

Customizable Branding

Photos/Images

Automatic Backup

Inventory Control

Reporting/Analytics

Recurring Tasks

Contact Database

Monitoring

Employee Scheduling

Online Time Clock

Payroll Management

Equipment Tracking

Customizable Forms

Payment Collection in the Field

Job Tracking

Warranty Tracking

Mac OS

Web browser (OS agnostic)

Windows 8

Starter edition - $195/month
Plus edition - $295/month
Pro edition - $495/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Service Fusion

Live Online

Webinars

Documentation

Videos

URVA Service is a digital solution that helps businesses manage field services. It assists users with capturing information with precision, enabling businesses to monitor, optimize, and structure their field operations. The solution ensures customer needs are met. 

With URVA Service, businesses can improve their overall efficiency, meet service standards, and enhance customer satisfaction.

Service Fusion vs URVA Service

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