Great customer service, very willing to assist with any issues and help with the transition process. Easy to use and efficient and very cost effective versus old systems.

Customer support representative was great, he was on time, very knowledgeable, friendly, easy to work with a great personality. I got from the session what I was looking for.

The representative and team are very informative and knowledgeable with the system and eager to help out when needed.

CTS and their product Titan GPS have been an extremely amazing business partner and we are looking forward to our continued growth as a National Account.

I greatly enjoy the Fleet replay, as well the many available reports that are easy to use, set up and access. Thank you for all the great work.

Myself...just need to and be forced to use it more then I do already.

Our rep was very helpful and very easy to understand, very good at what he does and looking forward to work and ask him more questions in the future.

Always happy with new features that help in day to day operations. Ease of use is always a good thing.

It was great to be shown what the software is capable of.

My customer is happy with the information, which makes my company look good. All thanks to Titan GPS.

The team at CTS is very helpful and a pleasure to work with, and are quick to resolve customer service issues.

Diagnostic trouble codes seem to be hit and miss. More accuracy of codes will help to prevent down time.

Representatives are extremely helpful. When I call for a question, quite often reps will stop in to present 'hands on' tutorials.

The ease of use to see where all the assets are and when.

Easy to use and makes my staff accountable. Hopefully I will save some time and money.

I like the ability to track several assets accessing a certain location.

Vehicle abuse has dropped significantly because drivers know that it is possible to track them.

Having the ability to know how each vehicle is driven.

GPS dashboard is user friendly overall. Customer service excellent.

This software allows me to track my equipment with ease. User friendly even for a dummy like me.

In the past we had people park damaged units at the Automotive Bay anonymously and we could not hold anyone accountable for the damage. Sometimes damages would be a high a $15,000 to one unit.

Customer Support is always great and very responsive. We were working with paper work orders before and it was always a struggle to locate work orders and customer files.

Unable to manipulate within jobs when need be for billing reasons. Reversing bills is extremely difficult.

Having so many options a user could get lost in the system.

The on-site training up to going live was excellent (Rich fit right in here!) with about 6 days of training and 2 more days of him being onsite while we started using the system.

Their response is quick and helpful with friendliness. We have gotten to know some support staff personally and have built friendships due to their genuineness.

Great relationship building between software team members.

Davisware has the complete software package for any type of service company. Great place to work with terrific employees who are knowlegable and friendly.

Excellent at customer support. I can always count on her for solving problems.

Sometimes there ar intermittent issues. When these issues arise it is hard to find the root cause.

Ease of use, Automated features make the process so much more valuable to us. The time saved retrieving reports alone makes a big difference in productivity.

Office Automation, Integrated process between Departments. End Customer process is great.

Just one of the many things we love about the software. S2K has been great for our company.

Unless you have a report customized, it's hard to get the information you need from the limited reporting menus.

I always have a great experience with Davisware. People at Davisware are so pleasant.

Integration was easy, the software is very user friendly. The global warranty system that is attached to it is great for our industry.

The inability to customize to our needs on the fly.

Streamlined dispatch to invoicing process. It is a very user friendly system.

Having real time data import into our software makes our communications precise. There are times when we need guidance with the software and Davisware support is excellent.

Canadian Dollar

Titan GPS is a cloud-&shy;based fleet management solution that helps fleet operators track and manage vehicles, equipment and mobile assets across Canada and the United States. GPS tracking hardware and tailored service plans are also available. Titan GPS is recommended for any size business that relies on fleet assets.


The Titan GPS mapping dashboard utilizes Google Maps and optional mapping overlay PatchMaps for the western Canadian oil and gas sector along with API integrations of GIS maps and other third-party applications.


Live tracking, history, landmarks, driver behaviour and coaching, alerts, service reminders and fleet analytics help users manage costs, track productivity and monitor safety. Other available hardware includes electronic logging devices (ELD), fleet camera systems and mobile Wi&shy;Fi.


Pricing includes a one-time hardware cost and monthly maintenance fees.



LongDescription

Employee Management

Status Tracking

Tire Management

Fuel Management

Real-Time Monitoring

VIN Lookup

Mileage Tracking

Routing

Historical Reporting

Maintenance Management

Asset Tracking

Inspection Management

Alerts/Notifications

Work Order Management

Incident Reporting

Vehicle Tracking

Driver Management

Mac OS

Web browser (OS agnostic)

Per installed device plus the service level chosen

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Titan GPS

In Person

Live Online

Webinars

Documentation

US Dollar

Davisware is an all-in-one, comprehensive platform built for the trades by the trades. We have everything you need to streamline your commercial service business and operate at maximum efficiency.  

Our industry-specific solutions, Vision and GlobalEdge, help companies unlock cash flow, simplify operations, discover actionable insights, and delight customers.  

We’re leading our field, so you can lead yours! 

 


Primary features include customer management (CRM), customer service web portal, service management, scheduling and dispatching, preventative maintenance, mobile field service, job costing, invoicing and billing, built-in accounting, financial statements, inventory and purchasing, sales order and distribution, reporting, and more.  


The RemoteField Service (RFS) mobile-friendly app seamlessly connects techs in the field to the office. With RFS, dispatchers and service managers gain real-time visibility into what’s happening out in the field, and field workers have everything they need to get any job done efficiently right in the palm of their hand. RemoteField Service is available for both Android and iOS devices.  





Integrated partners include Quickbooks, Avalara, XOi, Spreadsheet Server, Survey Square, and others.


 


Davisware offers monthly on-demand, live web, and classroom training options for customers through their Davisware University program. Unlimited, free support is available Monday – Friday 8:00 am – 6:00 pm CST.  



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