Titan GPS
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Most Helpful Reviews for Titan GPS
1 - 5 of 52 Reviews
Julie
Oil & Energy, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Went from crappy software to excellent sfotware
EXCELLENT!!!! This product has fixed my 4 main issues with the previous ELD/GPS etc supplier.Your customer service goes above and beyond to help, or fix any issues you may have and to make sure your transition to TITAN is smooth and easy. The training for your product is very detailed and easy to get used to, every question answered
PROSThe GPS tracking NEVER!!!!! loses status and your truck is stuck on the wrong location, this is HUGE when you have a working alone policy for emergenciesEase of use, if you forgot to log out on a Friday and then looked on Monday, ease of fixing your status.Home page is the first page you see, not to pick a truck first when your going to the office and not sure what truck your in that day.Picking a truck to hook to, they actually list which truck so there's no confusion, where other apps, your left wondering did I hook up to the right truck
CONSHave not found any issues with this product, No complaining form employees for far
Reasons for switching to Titan GPS
A product #1 that is actually certified for IOS#2 customer service#3 no loss of GPS tracking in low cell service coverage#4 software product ease and no issues
Vendor Response
Thank you so much for the positive review, Julie! We're thrilled to hear that we were able to pick up and improve upon where your last provider left off.
Replied March 2023
Jesse
Facilities Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Great Experience
We previously stand well too much time on the telephone locating service Cruise and seeing how much time they have spent on site. It has also helped us to understand aggressive driving habits of certain drivers and solve those problems.
PROSEasy to use features that are as Simple or as in depth as you wish them to be. We find the array of custom reports available to be an incredible time saving for our office staff and install crews alike.
CONSI have no truely negative comments. The software seems to be regularly updated and improving with technological ability.
Vendor Response
Thank you Jesse for leaving us a review. We appreciate your feedback. As you've noticed we do regularly update our software and will continue to do so as technology changes and as our customers needs change. Thanks again, we appreciate you taking the time and we appreciate our terrific customers.
Replied November 2018
Wes
Construction, 2-10 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed April 2021
Taken fir a $$ ride at my expense
I’ll spread the word about how they take advantage of people and have no idea about GPS equipment in any equipment, they just want to sell you in their product, regardless if your gear already comes with it
PROSNothing, my equipment cane with GOS tracking built into machine, they claim they didn’t know this and sold me something I didn’t need, now I’m stuck in a contract paying for something I don’t need and won’t use
CONSI was told signing a contract was my best option then I get it cheaper, when I was getting installed on my CAT grader they told me the grader already had gps tracking and so did my plow truck, I called and said I didn’t need these that my gear already came equipped they said I signed a contract and it was too bad and I’d have to pay almost 7 k CA to get out of it, I told them nothing was installed and it was all still packaged but the sales lady didn’t care, they should know what equipment has GPS tracking to inform their customers, how I’m stuck in this damn contract. Basically paying them every month for nothing, do your homework and research in your trucks, equipment etc before you contact this organization, or you’ll be screwed like me
Reason for choosing Titan GPS
It was close in Edmonton AB
Adam
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Quality Product!!!
Overall the program is exceptional and would highly recommend to everyone.
PROSThis software allows me to track my equipment with ease. User friendly even for a dummy like me.
CONSThe program updates often and sometimes glitches and I have to exit and restart.
Vendor Response
Thank you for leaving us a review Adam! We appreciate our customer's feedback and appreciate that you're finding Titan GPS so useful and easy to use. We continue to make updates to our system to make it better and better for everyone. Thanks again Adam!
Replied January 2019
Trevor
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2017
Great support
The representative and team are very informative and knowledgeable with the system and eager to help out when needed!
PROSease of use so far.... Need to use it to its full potential for a better opinion on it, i'm sure it will do well for our company!
CONSSo far I have no concerns to list here.
Vendor Response
Thanks for your review Trevor! We'll continue to work with you to ensure you get the most from Titan GPS.
Replied March 2017