All TruckingOffice Reviews

1-25 of 34 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Ann and Phillip

Verified reviewer

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Everything

I’ve been looking for months for a program to do everything this does. I wanted to know how much it cost for dead head miles and profit/loss per mile. How much am I actually making per trip. Reminders for tags, physicals, expenses, maintenance, etc.

PROS

Easy to use and understand. A few minutes a day keeps up with all my back office/accounting.

CONS

As a car hauler, I have several BOL’s, drop offs, and pickups along the way. At first it was a little confusing because it wanted me to clarify the route. I thought it would give the best option and then I could make adjustments. Every time I added another load to the trip, I had to go through the clarification again. I now, save the trip as a PDF, for reference, so it’s no problem.

Dennis

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Online Support

Average cost per mile for each load we haul.

PROS

Keeping up with driver dispatch info and payroll

CONS

Just some training from the company getting started. Maybe some improvement on the broker/customer information.

Reason for choosing TruckingOffice

Seemed like the best choice to keep everything right there at my finger tips.Need some training for sure getting going. I did not get any of that, but would have been nice.

LaTayga

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

2

Reviewed October 2020

Okay to use

When I first began my trucking company it worked, however there always seemed like something was missing from the software.

PROS

It's simple to get started, and the interface is easy to use. It is a very basic platform and layout.

CONS

There are a lot of pertinent features that are missing from this software that is needed for the trucking community.

Reasons for switching to TruckingOffice

Truck Logics covers all bases with their software.

Everett

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Member of Trucking Office for over 7 years

When they first came to the industry with this software. I did not like it. After three years, I decided to try it again. I was amazed at how much they change in three years. So I started using it for my business. As I noticed things that they could add to make it better, I would send them a message. By surprise, the feature would appear as time came. This company is always working to make their products better and affordable for the small carrier. I still use it today for my brokerage and dispatch service. There are many features they could add to the system, and I see it is coming in the future. Great job [SENSITIVE CONTENT] and your team.

PROS

Business reports give you a real vision of your numbers.

CONS

Does not have a way to reconcile expenses. Without this, it is easy to double enter expenses.

Reason for choosing TruckingOffice

Price

Reasons for switching to TruckingOffice

Prices and programs functions.

Daniel

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2017

This software is a pleasure to work with.

Keeps me extremely organized.

PROS

This software is a pleasure to work with. It's so simple, clean to look and and easy to use. I find myself actually wanting to do the bookkeeping just so I can run the various reports with one click and see how my business is doing. I tried other software options that were more feature-rich, but they ended up being unnecessarily complicated. As soon as I switched to Trucking Office, I knew that it was going to be a keeper. And don't fall for the bigger software options from others that allow you to integrate everything like load boards and factoring. The integration always results in a watered down version that is clunky. This then makes it necessary to go outside the software to the other provider anyway. Trucking officer is no-thrills basic stuff and that is really what is so great about it. No extra noise, no distracting designs and colors, just a very easy to use layout and features. Great Job!!! I will be a customer for a long time.

CONS

A mobile app or a least a more mobile friendly version would be nice. The software can be used on my smart phone okay, but it takes a bit of scrolling and snooping around to see where everything got squished to. Just needs to be optimized for mobile (adjust the layout) and should be no problem. When entering new customers/drops/vendors, it would be nice if the system auto populated options from the web (like Ascend TMS, this is Ascend's only redeeming feature, though), instead of requiring me to manually enter each new vendor. It does auto populate for future entries once they are entered though. Also, would be great if Trucking Office continued to build on their simple design with ELD (coming soon) and some sort of navigation / routing option (emailing directions to a driver, which this software can do, is too low tech). If whatever Trucking Office offers in the future is as easy to look and an use as this offering, I will sign up for it in a second.

Ashley

Machinery, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2020

Transparent Logistics for fleet management

All in all - Our experience since implementing TruckingOffice has been very positive. It is an easy program to get familiar with & use.

PROS

Since implementing TruckingOffice our department has been much more efficient when selecting fleets to transport select projects. We have increased the loads that we are able to carry for our partners as well as saved money because we are able to select fleets that will be most cost-effective for us/our partner.

CONS

Our company has contracts with select fleets - If there was a way to see when we have "hit" our quota for the month/quarter/year that would be beneficial that way our team knows we are still living within these contracts when selecting fleets. (Currently being tracked outside of TruckingOffice)

Reason for choosing TruckingOffice

N/A

Jeremy

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great product

I would recommend them to anyone

PROS

Ease of use, Mobil friendly also, easy to understand and navigate

CONS

Some reports are not available , such as isolating the revenue done with a certain customer

Reason for choosing TruckingOffice

Stood out

Hotman

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Make your company look professionally managed

Great and helpful

PROS

Make your bookkeeping look neat even though being such a small company. Easy to operate

CONS

Admin able to manage to which extend secondary user able to access the program.

Reasons for switching to TruckingOffice

Pricing

Christon

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2019

Very Helpful

Makes keeping track of expenses and pay very easy

PROS

It's not complicated and does not take up all my time, when I'm not driving, to keep up on my company. Love the quickbooks exports so I don't have to re-enter all the information.

CONS

Export to Quickbooks stamps with date of export and not date in program, so I do have to go correct that info.

Reason for choosing TruckingOffice

Adaptability

Reasons for switching to TruckingOffice

Their program was extremely complicated. Spent a lot of time entering information.

Ben

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2018

New Authority

As a new business looking to grow, TruckingOffice was really helpful in understanding our revenue and expenses which helped us make better decisions on equipment and maintenance specifically.

PROS

It is great that TruckingOffice is cloud-based so I can access from anywhere. It also integrates all the areas of the business to provide snapshot views that allow me to make more informed decisions which make my business more profitable.

CONS

The monthly fees in addition to the original cost are a lot for a brand new authority - once you have more trucks it's more affordable. However, the information gained is helpful for growing the business.

Angelberto

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

Considerations on the use of Trucking Office

We resolve all of the our business problems

PROS

Their simplicity and good results, they allow to solve all the details that the producer transportation in trucks bears. The control of the payments to the chauffeurs is excellent, in short, it is very good system.

CONS

The products, do not have any difficult to use, it is easy to work with it

Vickie

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

Our company is very satisfied with TruckingOffice

Our company is very satisfied with TruckingOffice The support team has always been very efficient to help me with any problems.

PROS

It is very simple

CONS

I would like to be able to print specific companies that have a balance due

Vendor Response

Thank you for your feedback, and we appreciate your business.

Replied December 2016

Gerrad

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

This is a Great Product built for trucking companies. I have tried others and none compare.

PROS

This software has completely streamlined my Trucking operations and freed up valuable time and space to focus on other important matters. It's simple and easy to grasp, however, there are tons of resources and guides to help you figure anything out. Reports are a blessing. I can quickly and easily get snap shots of almost every facet of the business. The IFTA reporting is worth the price of my subscription alone. After a year of trying to manage everything with complex spreadsheets that just seemed balloon into multiple tabs, equations, and macros, I decided to leverage technology and let the professionals do what they do best. Best business decision I've made!

CONS

Price for storage. It's not a big deal because I don't need it but perhaps if it was less expensive then I'd use it.

Nancy

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Makes office work and IFTA so much faster

PROS

This software make my IFTA headache 4 times a year go away. If this was for nothing but IFTA it would be well worth money, but it does so much more. From drivers to trucks everything is so much easier to keep track of. Lets me know when a truck is needing a inspection sticker, tags, maintenance. Everything I need in one software. Thank you Trucking Office, you have saved a lot of my hair from being pulled out.

Paul

Transportation/Trucking/Railroad, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

This TMS is very well thought out

The most useful features for me are the dispatching, adding expenses via the ELD, getting accurate RPM via the integration. Overall I like the entire TMS, ELD setup, it's an extremely useful software for business,

PROS

The most useful features for me are the dispatching, adding expenses via the ELD, getting accurate RPM via the integration. Overall I like the entire TMS, ELD setup, it's an extremely useful software for business,

CONS

The learning curve was slightly frustrating however support has been very good and very prompt.

Reason for choosing TruckingOffice

Profit Gauges is also a useful app for business however as a new user to TruckingOffice, I have found that this is more in depth especially with the ELD integration.

Temekia

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

JMMC TRANSPORT

Great!!!!

PROS

The software is self sufficient. They have everything I need for my business without a price gauge.

CONS

I haven't found Anything I dislike. I tried DAT first. It was too expensive and too technical.

Eric

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

The programs are user friendly and we are able to get all employees trained on inputting information

Everything needed to get the company running strong and more into futher growning.

PROS

User friendly, plus my accounting / HR , dispatcher, office manager and any other person that we need to train on it can learn it with no problem. Were able to get reports in basic and full format pdf form, this has been a great help for us.

CONS

If there can be something for payroll for other people we would like to add to the company, but we run other programs which help until this is incorporated with this program in the future. We are able to open up programs and retirve the information needed to complete the process.

Angela

Transportation/Trucking/Railroad, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2016

Good for trucking but could have some improvements

I love this for putting all my loads and figuring IFTA and keeping track of all my expenses. It is fairly simple to setup and use. I do find there are some things that could use tweaking. One truck can be on 2 loads at one time using 2 different trailers. The software doesn't allow that. I have to create a seperate truck to do that. And you can't link loads which I have needed to do also. So this software limits me. I have also used your IFTA and been told by the state of Georgia the figures were wrong for my 1st quarter. If I get another letter stating the same thing, I will have to cancel my svc. It's not cost effective to pay the $50 fee for a late fee and pay extra for your IFTA svc. I have emailed cust svc about this twice with no response.

Vendor Response

Hello Angela, Thank you for the kind review and thank you for expressing your concerns. The developers are currently working on a solution that would solve your multiple load issue and we hope to be releasing that early next year. In regards to the IFTA form problem my records indicate that we called you at the time and resolved the issue. If it is still a problem please let me know. -Allen

Replied December 2016

Robert

Transportation/Trucking/Railroad, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed September 2020

One of the better programs I've tried

Overall, I did not have any major issues. Its a great product that's affordable for businesses.

PROS

What I liked most about this software was the simplicity of it. I'm not very tech savvy so I need something to run my accounts and busniess smoothly. Its also one of the more affordable products I've come across with a trial period.

CONS

A con that I found was upon entering mulitple trips/stops, the process was a little long. I was want to reccomend streamlining that process.

Claudia

Transportation/Trucking/Railroad, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2016

Best Program Ever!!

This is so far the mos helpful and easy program for me,Love it,I never knew that I could find a software so helpful to work with,One thing i can say is please do not go no where because without you guys I wouldn't be able to survive with my company.

PROS

Everything

CONS

There's nothing that I would say I don't like.

Vendor Response

Thank you Claudia! We appreciate your business.

Replied December 2016

Ron

Transportation/Trucking/Railroad, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

1 man show

I use this on my tablet and my phone. If i take the time to enter things as they occur, i have very little headaches. I tried a couple others trial periods. Came back to trucking office.

PROS

Once i get through the learning curve, it is very user friendly. Input items as they accumulate or as they occur and its organised. Price is good. The invoice creation is great.

CONS

As with anything, the learning curve. Being a one man show i discovered features on the go.

Kris

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

2

Reviewed May 2015

Needs More

There is quite a bit that Trucking office does do and offer. For a single truck operation it would be great. But for multiple truck operation and using with owner operators it lacks alot. Cons, 1. Driver settlements, only show what driver made, not what the gross of the load paid, so driver asks alot of questions about load especially if they are a percentage base driver. Owner operators are same issue. 2. No Quick-books integration or import/export options available available 3. Can not use for Freight Brokerage Pro's 1. Will automatically figure miles for all empty and loaded miles. 2. Keeps track of IRP miles too 3. Easy load generation, and customer shipper, and consignee setup 4. Great for LTL carriers as you create each load individually and then group all LTL onto a truck, trailer and driver.

Laknechia

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Good Trucking Software!

I've really enjoyed the software and customer service was great when I needed a function explained to me.

PROS

I love that this software is catered towards truckers and trucking companies. It get easy to use and bet detailed.

CONS

I wish everything could be exported to Quickbooks because I use both softwares.

Jeffery

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

This software by far is the easiest way to keep track of your trucking business.

PROS

I like the simplicity of this product. It runs our fleet very efficiently. It's a step by step process to enter the loads and if you use code BRRN2018 you will receive 10% off for life.

CONS

We have not experienced anything negative with this program yet. If there was a con it would be a bigger filesafe at startup.

Steve

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

The system was easy to figure out and I am no computer wizard.

PROS

The office puts in the info and at my convenience I go in find the trip print it out and in a few short minutes i,am back on the road.Customer service was great a few things we didn't understand 1 call and they stepped us through the issue...Problem solved.

CONS

There has been no down side so far.

Showing 1 - 25 of 34 Reviews