All Appenate Reviews

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User Profile

James

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

A great option for field services

We provided a service for a company that needed to organize work orders. After getting to know Appenate, the company started to perform better

PROS

First I have to highlight the ease of use, it is not necessary to have IT knowledge to operate the tool. Generating a service order with scheduling is very effective. The signature part in the service order on the cell phone helps a lot in registering the services performed

CONS

It would be very interesting to have a part for uploading images, being able to classify them in different directories

Reason for choosing Appenate

Good price and positive feedbacks

Arlene

Food Production, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

APC review

Overall, everyone I have dealt with are helpful. I am pleased to have come across this software.

PROS

Creating and building forms are not difficult. A lot of features are available. It is a just a matter of spending time learning them.

CONS

I was trying to create a form where data will be summarized. I have asked for assistance to get the result that I want but has not been resolved yet.

Reasons for switching to Appenate

To make process simpler and easier and to generate reports quickly.

Saad

Construction, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2021

A Forms App For Service Techs

PROS

As a technician, I need an app that is on my phone and can use it wherever I go, to create the forms I need for the equipment that I work on and have what I need on these forms. Apenate provided that for me, and using the app is very easy and dont need an expert.

CONS

I think that would be the lack of ability to upload my desired photos and what I need of pictorials. These help alot when it comes to working on multiple units and to distinguish between the many equipments.

Dale

Construction, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

We wasted our Money!!!!

Nothing short of brilliant!!! Customer service and onboarding were not only a breeze it was pleasurable. Great team and great company to be associated with.

PROS

There are so many Pros to Appenate - There's not a single feature that converted us, it was the collective. The support from staff at Appenate is next level good!!! Real people, real support and a pleasure to deal with.

CONS

If I were to be super picky - and I mean super picky, The visuals of the mobile app platform could do with some updating. Now two (2) things about this, 1. If it does what I want (which it absolutely does) then I can get over the visuals & 2. I've been told that this is on the roadmap - so I'm excited to see what these look like.

Reasons for switching to Appenate

This is why the review title is "We Wasted our Money" GoCanvas not was a VERY expensive product it also misses the mark on many levels. It's true the visuals are a little better but the support sucks, the custom pdf's have to be coded by their staff (oh and by the way cost a small fortune to have done) and the want to control the forms when you have a custom pdf. It's a waste of money and I feel ripped off. We'll never go back to them and are now lifers of Appenate - It's night and Day!!!!

Hendrik

Farming, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed August 2023

The good, the bad and the not so bad

I have been hooked from day one, always been awsome !!!!

PROS

Ease of use, ease of employee management with different profiles, etc.I found Appenate the strongest product that I tested in terms of function capabilities - Appenate is extremely strong in the calculations and functions that you can manage behind the "scenes" . If you are a supporter of the programming principle to have the power in the app (against the coal face) and not in the server ability, Appenate is best. I prefer that the applications on all the App's do the computing and work, this sends back a "result" and the server power requirements are reduced.

CONS

My biggest concern with the product is that size matters, as soon as you are using more than "x" number of users, the scale swings in the direction of developing an app purpose fit for your use. Development costs then can pay for itself in a calculatable time frame.Specifically in a developing country paying against the $.

Reason for choosing Appenate

same as above:Abilities around the gathering of information. Appenate at the time was , in my opinion, the most stable and the most accurate with the gathering of information, I needed strong abilities of calculation management and the ease of use with excel background was great.

Reasons for switching to Appenate

Abilities around the gathering of information. Appenate at the time was , in my opinion, the most stable and the most accurate with the gathering of information, I needed strong abilities of calculation management and the ease of use with excel background was great.

Andrew

Mining & Metals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

An Update to my last review

Our business is mostly mobile, this solution enables those things traditionally only available in an office with full computing infrastructure to be made available to people who are remote and in poor mobile coverage areas. Just the cost of previous paper forms more than pays for the solution alone, let alone the efficiency gains it provides. (update September 2018:- This solution has evolved from being peripheral to our business to being almost core to everything we measure and manage across 2 separate businesses. We could live without it but it would be very painful. Those who manage widely remote workforces need to look at this as a potential solution, the cost is reasonable when compared to what you get. From our experience if your business case for purchase involves the cost of printed forms being replaced with this as a solution then understand your about to significantly “under promise” ……and “over deliver”…. Which is not a bad place to be imho.) Previous “Ease of Use score was3/5 now 4/5 but only because I want them to still improve some more! The above is an honest review I was not promised or provided with anything to write what I did, I just believe that bouquets or brickbats both need to be earned and Appenate have done just that in terms of bouquets There are still areas that I would like to see improved, and to be honest I let Appenate know when ever I see something I'd like changed. They listen and either agree and add it to the List, or tell me why not

PROS

Great concept, built on Microsoft enterprise class cloud offerings. Built to work with good and poor or even as bad as no mobile connectivity where upon it will catch up when coverage is restored. Almost Unlimited potential. Cant think of many modern organisations that wouldn't gain from this solution. We purchased this to do away with paper (minor improvement), its ended up being our entire business systems for our remote workforce. I cant foresee something arising for this part of our workforce that I wont be able to address with this solution. You cant manage what you don’t measure. Suddenly need to measure some additional parameter that you haven’t previously, for a workforce spread across multiple states in way out of the way locations? About 60 minutes to update a form, add the parameters you now want to measure, test it and deploy it to the entire workforce. It doesn’t come easier than that!

CONS

Cons:- Customer support is mixed, sometimes great other times very poor, some issues unresolved or even acknowledged as issues for 6+ months. Some issues are core to product, not fringe issues. (Workflow as an example) (Update for Sept 2018, this is an area that has significantly improved, both in their actioning issues and probably my understanding of how best to communicate issues with them. Previous Customer Support score was 2/5 now 4/5) I also just realised that they offer 3 client apps, one you can brand yourself...which is the slowest to be updated, the Generic Appenate one which is what we use, and new to me is the "Tap-To" client which is used to showcase/test the next general release of the software. Now I can test next release before general release so update day is no longer t be feared....

Vendor Response

Thanks for your great review Andrew, we really value our customers feedback!

Replied November 2018

Chuck

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2021

The best out there for the price

Customer support is great but remember it is based I believe overseas, it has helped our company be organized and efficient.

PROS

Very easy to set up and get running, we use it to input job information for our electricians and for them to collect close-out documents for their jobs. You can basically make numerous mobile apps for your company and your office staff can use it too and access Dashboard. We use it for: Job records Time Cards Digital forms Close-out Job Photos Saves everything to cloud storage of your choice Automated emails

CONS

Nothing really, it's really easy to use.

Reason for choosing Appenate

Price and capability

Reasons for switching to Appenate

ZOHO forms is good but lacked a lot as far as customization and integration.

Josh

Mining & Metals, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Data Collection

It's been great so far!

PROS

I could create the forms I needed with just the data I needed to collect

CONS

The programming was a little tough to get used to. I'm not a programmer, but I've taken enough classes to figure it out. The toughest part has been getting Appenate and Sharepoint to cooperate. Once they're on the same page, things seem to run smoothly.

Reason for choosing Appenate

Custom forms, steps, and live update to the data location of my choosing

Yasemin

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Works offline perfectly

PROS

Appenate has excellent offline capabilities that enable rapid custom application development.

CONS

Mass visual material upload feature needs to be improved to support a better experience.

User Profile

Raul Antonio

Verified reviewer

Music, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

This is the definitive solution to improve efficiency in my forms and inspection processes

What has impressed me the most is the ease of use of this platform, the drag and drop interface is very intuitive, which has allowed me to create and customize my inspection forms quickly and easily. I no longer have to rely on messy, unwieldy paper forms.

PROS

What I have loved most about this platform is how easy and fast it allows me to create and submit inspection forms, with its intuitive drag and drop interface, I can customize my forms to my needs in a matter of a few minutes. But in addition, the ability to use advanced features such as barcode scanning, digital signature and drawing has allowed me to further streamline my inspection processes.

CONS

Sometimes loading media and attachments can take a little longer than expected, especially if the files are a little large. Although this does not happen frequently, in some situations there has been a slight delay in attaching images or documents to my inspection forms.

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2023

La meilleur application que je me rappel avoir utilisée

PROS

Appenate est un outils facile à utiliser, même pour les personnes sans compétences en programmation ou en développement. Le logiciel utilise une interface glisser-déposer intuitive, ce permet un ajout facile des fonctionnalités à leurs applications sans avoir besoin de connaissances techniques approfondies. Grâce à sa conception sans code, on arrive à créer des applications en quelques heures ou jours, plutôt qu'en semaines ou mois. Cela permet de réduire considérablement le temps de développement et de lancer rapidement des applications sur le marché.

CONS

Non je n'ai pas de regret dans l'utilisation de cet outils

Olaf

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Appenate is for us, the platform that provides a major column of our digitalisation.

PROS

The maturity of the platform, open interfaces, and workflow functionality. Appenate is a flexible solution that requires little or no programming skills.

CONS

We needed a a flexible mobile forms solution that required little or no programming skills, and a pay per user licensing model, Apprenate provided us with this. I have no cons at this stage.

Piotr

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Appenate is an excellent product with unlimited potential.

PROS

Thanks to Appenate we could reduce the site and office time. Thanks to the validation options we get better quality data and could minimise the post processing time. Thanks for the better quality and reduced time allowed us to lower the project costs for the Client and also helped us to be more competitive.

OLIVER

Printing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Easy-to-use, great functionality and affordable price tag.

There has been a great reduction in time preparing audits and audit reports as well as standardising our auditing process.

PROS

What makes Appenate stand out from the various competitors is it's ease-of-use, functionality, continuous feature development, great customer service and affordable pricing structure.

CONS

Appenate has been a great asset to our company. There has been a great reduction in time preparing audits and audit reports as well as standardising our auditing process.

Abhinav

Telecommunications, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2022

Best app for field services!

PROS

The low code factor which makes it easy to use, multiple features with various customisation helps us bring more to our table.The PDF forms capability is a quiet important feature for us.

CONS

It doesn't have a 2 factor authentication which is a security gap for us. Having this kind of authentication helps in building trust and makes the process seamless.Also, setting up apps in production takes some time and can be tiring at times..

Reason for choosing Appenate

Best in terms of features and pricing!

Braedon

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

Appenate is software that changes with your business, not the other way around.

PROS

Appenate has helped us streamline our business processes through increased efficiency and accuracy in our data collection and field work activities.

User Profile

Miguel

Verified reviewer

Electrical/Electronic Manufacturing, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2022

Desarrollo de aplicaciones de pago

PROS

Te permite desarrollar aplicaciones pars tu empresa a bajo nivel, tienes un periodo de prueba para elegir si quieres pagar o no

CONS

Que es de pago cuando tienes alternativas empresariales gratis.

Showing 1 - 17 of 17 Reviews