We have gained new customers because of our reporting system and our previous customers love it as well.

The best thing about Inspectall, is that I can tailor make a report for each of my customers. The ease of making and changing the reports to fit the customer's needs is unmatched by anyone else that is attempting to do the same software. The help received via phone and email in unmatched by even worldwide vendors. Thank you Inspectall!

The initial learning curve was a little bit of a headache. We came into Inspectall pretty early in the game and there were some bugs at that time. They have fixed those bugs and updated and unveiled new sides of the program repeatedly and never missed a beat

It is highly customizable and easy to use. If you take the time to set it up, and I mean really set it up, you can take your inspections to the next level, doing things your competitors are not (even ones using the same software). However, you really need to take the time to understand the product and set it up that way. This is not a fault of the software, purely personal preference. If you want quick and easy, you can whip that out no problem. For myself, and the business I work for, we needed something that was in depth, and able to adapt to different situations and configurations. Inspectall does that. The support team over there is phenomenal. There have been numerous times I've called to try to do something weird, and they will go out of their way to either make the software do that, or find a workaround.

Although it is highly customizable, there are a few things I wish it did (and some I wish it did not) do. Keep in mind, however, that I have pushed this program beyond the limits of a normal user, and some of the things we use it for, it really wasn't made for. There are a lot of backend settings not accessible to the user, however, the team at Inspectall will do everything they can to help you get it to do what you need.

1.) Replaced messy paperwork. 2.) Easier for Customers to read the reports. 3.) Engages Customers to buy more 4.) Easier Record Keeping/Backup of Data 5.) Synchronized workforce documentation & tracking 6.) Cost effective 7.) Time saving 8.) Convenience/Ease of use 9.) Excellent employee training tool 10.) You can build custom forms.

We like that we can customize the forms, and it is an excellent customer presentation tool. It makes the inspection report easier for them to read, which helps avoid frustration and confusion. It also helps gets them engaged and more likely to purchase repairs and replacements from us based on the inspections.

Occasional errors using the software with ipad tablets, consistent errors and limitations using the software with iphone and android mobile devices. When using Inspectall from a mobile device or ipad tablet, it doesn't let you see folders from over 6 months ago, and also, as soon as 1/1/2018 came, we couldn't and still can't see any folders in the mobile devices prior to the new year.

Increased our efficiently and profitability of inspections.

The most obvious is no longer wrestling with clipboards and pens. Having everything on a tablet makes it so easy not only to do the inspection but to search for assets and forms that need to be completed or as reference. But the most profitable advantage is the speed of the process from inspection to reporting. It used to take us days to process reports after the inspection and now it literally takes no additional time. The inspection itself is even faster because once an asset is established you never have to write down or type in the serial or model number nor voltage or capacity. Another advantages to the inspection is the ability to insert comments and even create canned comments along with take and insert pictures. This is nice because now the tech is able to document in great detail any issues or failures making it clear to the customer or a follow-up team exactly what the issue is. In addition to that I like the way Inspectall is customizable. We have built many new asset types and inspection forms for products that we build as well as products that are unique to our customers and their industry.

I would really like to be able to create an itemization with costing for repairs done or repair quotes. I would like to see (and actually I think is there) more tutorial of what can be done with this software, but that would require having the time to actually watch or read it....

It saves the company time and money, while creating professional looking reports for the customer.

Can customize inspection forms and generate reports quickly. It's fairly easy to program. Customer service is great. I call one number and talk to the same person every time I call.

I don't like not being able to carry over the previous months inspections for an account. Also, when creating large forms, the system gets slow when saving questions.