We have gained new customers because of our reporting system and our previous customers love it as well.

The best thing about Inspectall, is that I can tailor make a report for each of my customers. The ease of making and changing the reports to fit the customer's needs is unmatched by anyone else that is attempting to do the same software. The help received via phone and email in unmatched by even worldwide vendors. Thank you Inspectall!

The initial learning curve was a little bit of a headache. We came into Inspectall pretty early in the game and there were some bugs at that time. They have fixed those bugs and updated and unveiled new sides of the program repeatedly and never missed a beat

It is highly customizable and easy to use. If you take the time to set it up, and I mean really set it up, you can take your inspections to the next level, doing things your competitors are not (even ones using the same software). However, you really need to take the time to understand the product and set it up that way. This is not a fault of the software, purely personal preference. If you want quick and easy, you can whip that out no problem. For myself, and the business I work for, we needed something that was in depth, and able to adapt to different situations and configurations. Inspectall does that. The support team over there is phenomenal. There have been numerous times I've called to try to do something weird, and they will go out of their way to either make the software do that, or find a workaround.

Although it is highly customizable, there are a few things I wish it did (and some I wish it did not) do. Keep in mind, however, that I have pushed this program beyond the limits of a normal user, and some of the things we use it for, it really wasn't made for. There are a lot of backend settings not accessible to the user, however, the team at Inspectall will do everything they can to help you get it to do what you need.

1.) Replaced messy paperwork. 2.) Easier for Customers to read the reports. 3.) Engages Customers to buy more 4.) Easier Record Keeping/Backup of Data 5.) Synchronized workforce documentation & tracking 6.) Cost effective 7.) Time saving 8.) Convenience/Ease of use 9.) Excellent employee training tool 10.) You can build custom forms.

We like that we can customize the forms, and it is an excellent customer presentation tool. It makes the inspection report easier for them to read, which helps avoid frustration and confusion. It also helps gets them engaged and more likely to purchase repairs and replacements from us based on the inspections.

Occasional errors using the software with ipad tablets, consistent errors and limitations using the software with iphone and android mobile devices. When using Inspectall from a mobile device or ipad tablet, it doesn't let you see folders from over 6 months ago, and also, as soon as 1/1/2018 came, we couldn't and still can't see any folders in the mobile devices prior to the new year.

Increased our efficiently and profitability of inspections.

The most obvious is no longer wrestling with clipboards and pens. Having everything on a tablet makes it so easy not only to do the inspection but to search for assets and forms that need to be completed or as reference. But the most profitable advantage is the speed of the process from inspection to reporting. It used to take us days to process reports after the inspection and now it literally takes no additional time. The inspection itself is even faster because once an asset is established you never have to write down or type in the serial or model number nor voltage or capacity. Another advantages to the inspection is the ability to insert comments and even create canned comments along with take and insert pictures. This is nice because now the tech is able to document in great detail any issues or failures making it clear to the customer or a follow-up team exactly what the issue is. In addition to that I like the way Inspectall is customizable. We have built many new asset types and inspection forms for products that we build as well as products that are unique to our customers and their industry.

I would really like to be able to create an itemization with costing for repairs done or repair quotes. I would like to see (and actually I think is there) more tutorial of what can be done with this software, but that would require having the time to actually watch or read it....

It saves the company time and money, while creating professional looking reports for the customer.

Can customize inspection forms and generate reports quickly. It's fairly easy to program. Customer service is great. I call one number and talk to the same person every time I call.

I don't like not being able to carry over the previous months inspections for an account. Also, when creating large forms, the system gets slow when saving questions.

Better organization, accurate, and efficient inspections

I like that it gives our customers a real sense of honest inspections. With the photo attachment feature it ensure customers know that any deficiencies we find are not just by word of mouth. It has made invoicing and billing streamline for our company and ensure that it is done accurately.

The advanced programming features can be a bit cumbersome until you get the hang of it. It would be nice if we could send the customer a report that they could click on pictures and they would enlarge.

I can customize the forms as needed. I can build the questions based on my area. Technical support has been outstanding.

Navigating i-pad compared to desktop can be a little challenging. Not having tutorials. Efficiency at the ground level is sometimes delayed.

Easy to work with. When a problem or question does come up the customer service is outstanding. My customers love how professional there reports look and also let them Know when they are out of compliance

Initial set up is a little time consuming, but as with anything it takes time. Once set up it works great

Comprehensive inspection forms, clear reports and paperless recordkeeping.

The application on mobile devices allows convenient and easy check off for the inspection items and the addition of photos makes the issues easier to rectify.

There are always new things that management comes up with and these items are hard to implement without going back to sales/technical support, although in most cases, the issues are resolved quickly.

I like the versatility in using it both for inspection forms, load test reports, service time sheets and even more.

I wish I could keep history of assets if they change customers. I also wish assets could be linked together, for when hoists are changed on different structures.

Ease of use, ease of transporting and finding information and ease of the customer to sign for work performed.

What I like the most about Inspectall software is you only use a cell or a tablet and do not have to carry around large stacks of paperwork. You do not have to rifle through page after page looking for what you need. The fact that the codes are right there to add is a huge bonus. The customer signs the tablet and you are done. You can email him directly from the tablet. The system is very efficient.

What I like least about the Inspectall software is the way the system is set up to put in the codes, which is a positive, but the codes must be put in manually. The software does add some of the codes, but the codes are incorrect or non-applicable to the unit you are working on.

Consistent looking reports. Faster report writing. Able to easily add pictures.

I like the fact that we now have a consistent look to all of our reports. Before everything was hand written and so each employee had their own way of writing a report. Now each report looks the same, so our client doesn't need to interpret things anymore.

I feel like it is still missing some features that would make our report writing faster. I would love to be able to download reports as separate pdf files (with just one click), instead of it being 1 large file with a table of contents. I would also like to be able to search the database using more attributes.

When I need to find a report, there are many ways that I can get to that report. Whether it being by asset number, the company's name, I can access it pretty easy. Plus I have to pull reports by assets and this program makes it so easy to download what I am needing quickly.

When I need to look up an asset from a past employee when you deactivate that employee it takes the name off the form.

Easy to use . not confusing . Keeps good records . Makes it easy to . Shouldnt have to have a minimum of characters here . I've never had to call tech support but my boss has and he's been able to talk to someone by name . Hope you're having a good day . Hope this is 100 characters. Goodbye have a safe trip to school . Talk to you later . So long and good luck .

I use to be able to tell by process of elimination how many Inspections are left to do . Because the asset icon would turn all white. Now it makes my job harder because I have to spend a lot more time trying to find the hoists I have left to do on a job.

Simple to teach techs without complicating processes.

Preloaded reports and work sheets are awesome for a company just starting out. Able to to use on any device or tablet. Easy as 123

Unable to allow a customer to read only access to there reports . And have to send to them via email. Also unable to invoice directly from app.

Professional reporting, Organization of tasks, and Increased productivity.

The software has so many capabilities and allows us to build custom reports for each of our customers assests. It makes inspections faster, especially on return trips. InspectAll allows you to view historical reports and copy reports for editing on future inspections. It is definitely the best way to organize all of our customers reports and all without carrying around stacks of paperwork. The software also allows you to create service reports that can be completed on the job site and you can have the customer sign-off on your Ipad before leaving. The completed inspection and service reports can be emailed to the customer right from your Iphone or Ipad before you even leave the job site too.

Reporting made easy

The customer service has been excellent. The few times I've had issues with the program the response has been prompt and always solved my problems. The mobile app makes my job so much easier and convenient .

The web app is more cumbersome to use than the mobile app though the mobile app is so good this isn't much of an issue.

Quicker turnaround on inspection reports, better looking reports.

*Very professional looking reports - clean and easy to read. *Easy to attached photos are great - show customer exactly what issue is + helps us ID parts for repairs. *Love the copy folder function - makes doing monthly inspections real easy. *Easy for our inspectors to e-mail reports direct to customer after inspections are completed - instant results for customers (other companies take days to get reports back to their customers). *Like the customer archives are easily accessible.

*Had to pay additional for some of the reports we wanted and those reports weren't as customizable as we thought they'd be. * On the PC version, wish we could make all a customer's assets sort by ID2 all the time.

Time saver!

I enjoy the options to download via word, excel, and pdf formats. The fact that I can send our customers documented information that includes visuals for the items inspected is a major pro. The provided information cuts down the time for explanations of failures and increases customer's knowledge of why items have failed inspections without on the spot training.

We have had some glitches while using the software, but when we've reported the concerns have always been corrected quickly

it is an easy software for my customers to look at their product folders when needing to

I like the fact that its easy to schedule my service techs for their work and that my customers have an easy way to access their folders when they need to see what is going on with their products. I also like how easy it is to save our folders to our computer drive!

I wish it ran a little faster! I do find that when I am in the schedule mode it wouldn't be so jumpy. it tends to glitch when I try to move schedules around. when I have a lot of things going on at once it tends to slow down and sometimes takes forever to load my folders for review

Excellent detailed reporting. The way a shower survey should be done.

Very professional looking with all of the line item detail to share with the owner on how you arrived at ANSI compliance and non-compliance. Pictures tell the story...can use the executive summary when presenting to high level members of the end user organization.

Can be somewhat overwhelming if you don't use the program on a regular basis. Many of my reps continue to pull out their instruction guides when building their templates and when conducting the shower survey

Easy to read reports, when set up properly.

Very adjustable and customizable. Has a very nice option to print deficiencies . Very thorough program.

too adjustable and customizable..... a lot of options that you may not need. Confusing and tedious to set up. Would be great to get in house training of the use of this software from the manufacturer.

Easy and simple to use. The look of the reports is something our customers really like. Easy to track assets.

Some functions take longer to perform. I wish editing and updating would be easier and faster. Maybe be able to import and export files

Daily work activity

Ability to work offline and attach pictures directly to form. Customization is very user friendly and has many options to perfectly match what I do on a regular basis

Sometimes the report does not download and shows an error message. I am not sure if it is a connectivity issue or a software issue

My overall experience is great with using InspectAll. Again the information that i can gather and provide to our customer's is vital and provides a professional look opposed to the old hand written inspection method.

I like using the InspectAll app because it provides vital information to our customers. I'm able to file all inspection performed and gather information on current and past inspections. The option to provide actual pictures of failed items is very convenient for our customer's. it provides failed information like data and photos fro busy purchasers and managers.

Building new form can be a hassle in InspectAll.