All Heyflow Reviews

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User Profile

Julian

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Heyflow is a time saver and CR optimizer for lead generation

PROS

The ease of use while creating flows. It just took me 10 min to learn.

CONS

Analytics could be improved but still are okay

Reason for choosing Heyflow

Much better fit to our needs

Sean

Entertainment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Best form builder I've ever used, and I've used a lot of them

I needed a consumer onboarding, similar to Noom, we had 21 slides to onboard a consumer. The analytics really helped me see where in the fomr they fell off.

PROS

The analytics of being able to see where people drop out of the form is so awesome. I'm then able to reiterate quickly when I see a massive drop off on why people are not completing the form. I also love how it's truly customizable - from brand colors and fonts - to the size of the buttons - and it's all mobile friendly.

CONS

I could complain that the price is higher than other forms, but it does provide that much more value so I don't mind paying it.Oh and after about 6 months, they don't store your data so you need to download your data or connect via Zapier to pull into another database or you lose that info.

Reason for choosing Heyflow

More customizable, better UX

Thomas

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Effortless Form Creation: Streamlined low-code Solution for a Top-Notch Customer Experience!

Very positive overall experience. We used to build entirely custom forms and loan applications ourselves which took weeks to complete, but with heyflow we can go from ideation to deployment in less than a day! Look forward to seeing the new features coming out

PROS

Super simple to go from onboarding to first flow creation and publishing. Integrations were a breeze and very simple to connect my flow to any downstream tool or CRM we had.

CONS

The agency portal is not useful as it only acts as a super light weight CRM. Additionally, there isn't an option to audit or get insight to see what tools / destinations / integrations did each lead go to. Lastly, to do with the subscription packages, there is a lack of flexibility when it comes to increasing to number of flows on the lower subscription packages.

Reason for choosing Heyflow

GDPR compliance was an important feature. The ease of use to customize the user interface. Pretty acceptable subscription value for money.

Jugela

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

HeyFlow is a good step up from Typeform and better than OutGrow

I like them, I would suggest HeyFlow. Their team is also very nice and prompt in their responses.

PROS

The interface is much better looking, and has a high customisation rate compared to Typeform plus it allows you many more opportunities to track. The built-in Facebook CAPI is also great.

CONS

The buil in CAPI sends the data back in a ay that facebook always shows me 2-3 times more results than I actually have. Also the interface takes some time to learn how to use.

Nadim

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Fast, Easy, Best-In-Class Conversion Rate

Very happy. Great to use, excellent customer support. We're moving all our lead projects to this tool.

PROS

Very fast and easy to use. A page builder + form builder. Simple integrations work well and are easy to set up. We built a form for a client in less than an hour, hooked it up via their Email, and started generating leads on Facebook for 80% less than their previous form achieved.

CONS

Pay per impression (although it's not expensive). Sharing & Collaboration options are limited and need to be built out.

Reason for choosing Heyflow

Ease of use + Cost/benefit.

Alessandro

Computer Software, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Powerful interactive forms, lead funnels + more

Really powerful tool that helped us build websites people engage with. Design flexibility is something that Niro promises and they are 100% delivering. We can really see that since using Niro our conversion rates have increased.

PROS

Extraordinary design flexibility and variety of blocks. The forms are optimized for every screen size. Great results can be achieved in no time.

CONS

I'm normally not this guy, but there's really nothing to dislike. The customer support always helped us quickly whenever we were afraid we'd hit a wall. I wish I had found them earlier.

Reason for choosing Heyflow

A simple and intuitive drag-and-drop builder, high design flexibility, and integrations to Facebook Pixel, Google Analytics and Google Tag Manager. Really helped us to build a top-notch user experience without investing engineering resources. A big plus is that Niro is GDPR-compliant (i.e., server hosting in Europe, no-store functionality, etc.). Even our Data Privacy officer likes the tool.

User Profile

Malte

Verified reviewer

Internet, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Great customer support, neat product

Intuitive software that really helped us generate more high-quality B2B leads.

PROS

We were looking for a software that gives us more flexibility in terms of UI/UX design. The problem with other form and quiz builders is that they never feel native on your website. Well, that has changed with Niro. Another big plus: The customer support is very helpful and fast.

CONS

A newsletter about features updates would be great. So far, I had to discover new features all by myself.

Reason for choosing Heyflow

Nobody offers the functionality.

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Funnel optimization that shows results

PROS

- Most importantly: We actually see improved conversions! - Easy drag and drop, also the easiest I have seen so far to truely get your design / look and feel represented - Strong at tracking and optimizing based on data collected

CONS

New features are launched but not properly presented / explained to the users

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Great tool to build MVPs, but not without cost

I used heyflow to build an MVP for my business and it really helped me get up to speed. Interaction with customer support was very enjoyable, very responsive, helpful and competent team!

PROS

Goes very quick to set it up, even for people who have no clue about web development

CONS

Cost is not insignificant for a startup!

Reason for choosing Heyflow

It allowed me to get the job done way faster

Anika

Marketing and Advertising, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

I like using hysflow as a tool for recruitingfunnel

PROS

The usability and different features :) It is easy to set up

CONS

It would be amazing, to have more features for a small price for start-ups and small companies.

Darren

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

Flagged for Phishing, customer data risk

Terrible experience as their customer service handled this issue very poorly. I was on a trial which then paid for 1 month. After alerting the company of the security issues they said I didnt meet the criteria for a refund. I was disappointed they wanted me to risk my clients data. Please be very careful when considering HeyFlow fr your company or client.

PROS

Unfortunately there were only cons while using this product

CONS

When I signed up for Heyflow services on their website, the site stated that the site featured “data security and privacy” which can be found at their site: https://heyflow.com/features/data-security/. However, after I signed up and created a portal and the software was not able to work because it was Blacklisted. I was not able to use the software since large security online sites like [sensitive content hidden] blacklisted their company portal. The company did not deliver on the security aspect that was stated when I signed up. The portal is still blacklisted and gives security warnings. I can't risk my clients customers being a risk for a phising attempt.

Reason for choosing Heyflow

We ended up canceling their services for security risks

Vendor Response

We're truly sorry about your experience, Darren, and we appreciate you taking the time to provide your feedback. Ensuring the security and privacy of our users' data is a top priority for us, and we understand your concerns regarding the blacklisting issue you encountered. While we regret any inconvenience you faced, it's important to highlight that many of the reported issues could have been swiftly addressed, particularly during your trial period which is designed for exploring our platform's suitability for your needs. From our records, it appears that we provided guidance on how to address this issue both during your trial and after your (voluntary) transition to a paid plan. We'd like to also point out that we have auto-cancellation in place for expired trial periods without requiring any action. However, since you proactively signed up for a monthly plan, accepting our T&C's, we processed your cancellation as requested, but were unable to grant a refund for the first month.

Replied April 2024

Stefanie

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Heyflow war ein Game Changer

Kreatives Tool, mit dem selbst Laien einen tollen Funnel bauen können. Die Anleitungs-Videos sind sehr gut. Und wenn die nicht weiterhelfen, dann sind [sensibler Inhalt ausgeblendet] die besten Ansprechpartner, die man sich wünschen kann. Wir waren vorher bei einem anderen Anbieter, und der Service war nicht so gut.

PROS

Die Integration von Bildern und Videos ist top.

CONS

Das Tracking funktioniert überhaupt nicht. Das ist aber wichtig für uns. Hier ist aus meiner Sicht dringender Bedarf!Die Software läuft nicht immer rund. Änderungen werden nicht gespeichert. Wenn sie gespeichert sind, werden sie in der Vorschau oder nach dem Publizieren nicht live angezeigt. - ein Problem, das wir seit ca. 3 Wochen haben.

Reason for choosing Heyflow

bei Heyflow benötige ich kein Programmierwissen. Multi-Domain möglich!!!

Reasons for switching to Heyflow

Zu wenig Funktionen!

Daniel

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Seit Tag 1 das beste Tool zur Leadgenerierung

Allgemein sind wir mit der Software als auch mit dem wirklich sehr geduldigen Support durchaus zufrieden und können Heyflow gerne weiterempfehlen.

PROS

Wir betreuen Firmen in der Solarbranche im Bereich Leadgenerierung. Als wir vor circa 2 Jahren auf der Suche nach der passenden Software waren, und uns durch andere Programme wie Perspective ode Anfrageformular gequält hatten, stießen wir endlich auf Heyflow. Die Lösung war einfach zu bedienen, und entsprach auch vom Layout auf Kundenseite unseren Vorstellungen. Besonders hilfreich ist für uns die Mail Weiterleitung von Leads an unsere Kunden.

CONS

Das Tracking könnte verbessert werden. Es sollte möglich sein, durch einzelne Pixel den Fortschritt der Besucher im Formular nachvollziehen zu können.

Reasons for switching to Heyflow

Schlechte Möglichkeiten in der Individualisierung

Stefan

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Einfach anzuwendende Software, um die Website interaktiv zu machen.

Wir gewinnen einen besseren Eindruck von neuen Bewerbern, unsere Kunden machen sich durch unseren "Onlineassistenten" mehr Gedanken über ihre Anfrage und Leads erhalten mehr Informationen zu unseren Produkten, als bei den Facebook-Formularen.

PROS

- Die absolut einfache Umsetzung sogar komplizierterer Funnels und Assistenten.- Die Aufbereitung der Ergebnisse in unserem Projektmanagementtool Meistertask über Zapier.- Der tolle Support.

CONS

Es hat einige Zeit gedauert, bis wir die Möglichkeiten von Heyflow verstanden haben. Das Tool eignet sich nicht nur als erweitertes Kontaktformular, sondern auch als Assistent, Landingpage etc.

Reason for choosing Heyflow

Die Einfachheit und der deutsche Support, in Verbindung mit der angenehmen Benutzerführung.

Pietro

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Unsere GoTo Software für Lead Generierung

PROS

Es besteht eine gute Gesamtlösung mit Analytics und Funnel Bearbeitung, die in die Tiefe geht.

CONS

Andere Agenturen, die mit unseren selben Kunden arbeiten haben Schwierigkeiten mit Cookie Banner oder Tracking von Taboola u. v. m.

Reasons for switching to Heyflow

Schlechter Support und Preiserhöhungen, Datenverluste…

Louis

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

Top-Tool, das seiner Konkurrenz voraus ist

PROS

Heyflow ist ein zuverlässiger Anbieter einer Landingpage Software, die für Agenturen wie gemacht ist.

CONS

Weitere Features können nicht selbst gebucht werden (wie das einige Konkurrenten anbieten), sondern es braucht den direkten Kontakt zu Sales.

User Profile

Christoph

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Top Lead Generierungs Tool, wenn es um Dev Speed geht

PROS

Super Tool um schnell Lead Formulare zu entwickeln, und direkt zu deployen.

CONS

Recht teuer für die vollen Version mit Zugriff auf Javascript. Teilweise etwas viel zum hacken, wenn man weitläufig Kontrolle über die Flows haben will, wenn es z.B. Richtung AB Tests, custom Behaviour, et cetera geht. Aber bisher trotzdem alles geschafft.

Sven

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2023

Nicht mehr zeitgemäß und meiner Ansicht nach zu teuer

Ein Tool, welches meines Erachtens nach viel zu teuer für den im Verhältnis zu anderen Tools im Markt zu geringen Funktionsumfang ist.

PROS

Die Möglichkeit eigene Bereiche durch Coding zu verändern, die Personalisierung und die Schnelligkeit.

CONS

Im Verhältnis zu anderen Anbietern für die Funktionalität mittlerweile meiner Meinung nach viel zu teuer. Logikfunktion Ist leider immer noch umständlich zu nutzen. Viele Funktionen sind meines Erachtens nach zu den Konditionen nicht mehr Zeitgemäß. Es fehlt zumindest Stand Nov 2023 an der Einbindung von KI. Die Anpassungsmöglichkeiten im Design sind begrenzt.

Daniel

Utilities, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Tolles Produkt mit vielen Einsatzmöglichkeiten

PROS

Einfaches Erstellen der Flows auch für "Nicht-Techniker"Viele EinsatzmöglichkeitenGroße Auswahl an Icons

CONS

Kann mich anderen Bewertungen nur anschließen: Einen Newsletter mit Funktionsupdates oder Use Cases wäre super.

Reason for choosing Heyflow

Funktionsumfang, Einfaches Erstellen der Flows auch für "Nicht-Techniker"

Lewin

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Tolles Tool zur Leadgenerierung für Agenturen

PROS

Heyflow ist aus meiner Sicht das derzeit beste Tool zur Gewinnung von Leads und Bewerbungen für Agenturen. Die Funnels lassen sich sehr einfach anpassen und über die Analysefunktion kann ich jederzeit sehen, was ich optimieren muss, damit meine Kunden noch bessere Ergebnisse erhalten! Besonders gut ist der persönliche Support. Schnelle Reaktionen und ein persönlicher Ansprechpartner, der sich auch wirklich kümmert. Habe ich in der Qualität selten erlebt!

CONS

Designoptionen zur Gestaltung könnten vielfältiger sein, ist für mich aber nicht relevant.

Christian

Marketing and Advertising, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Mächtiges Lead-Generierungstool

PROS

Wir sind von Perspective zu heyflow gewechselt, weil wir bei Perspective zu wenig Konfigurationseinstellungen hatten und wir es zu wenig individualisieren konnten. Hier ist heyflow sehr mächtig, da sich im Design und im Aufbau sehr viel anpassen lässt. Für geübte Tool-Nutzer ist die Bedienung recht gut – nicht so versierte Tool-Nutzer könnten sich aber auch schnell überfordert fühlen. Aber für unseren Zweck war es optimal. Besonders gut gefällt uns die Anbindung an eine Google Tabelle für den automatischen Lead-Export, da wir von dort die Leads optimal weiter verarbeiten können.

CONS

Ich finde es schade, dass einige sehr nützliche Funktionen in der schon kostspieligen Pro Version nicht möglich sind und hierfür ein teures Upgrade erforderlich ist. Zudem waren noch bis vor kurzem Dinge in der Pro Version möglich, die dann plötzlich nicht mehr funktioniert haben und dafür das Upgrade hätte erfolgen müssen. Das ist aus Nutzersicht natürlich nicht schön.

Reasons for switching to Heyflow

Wir sind von Perspective zu heyflow gewechselt, weil wir bei Perspective zu wenig Konfigurationseinstellungen hatten und wir es zu wenig individualisieren konnten. Hier ist heyflow sehr mächtig, da sich im Design und im Aufbau sehr viel anpassen lässt.

Dominick

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Alternative zu anderen Lösungen

PROS

Heyflow bringt im Vergleich zu anderen Software-Produkten sehr viele Optimierungs- und Designmöglichkeiten. Zudem ist es hervorragend für Desktop und Mobil optimiert. Der Support antwortet ASAP und mit individuellen Lösungen.

CONS

Manchmal hängt der Flow-Builder im Google Chrome. Aber nach einem Neustart oder Refresh funktioniert er wieder.

Yannick

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Tolle Funnel-Software

PROS

Intuitiv und sehr detailliert. Man kann sofort loslegen

CONS

Viele Funktionen werden zu wenig erklärt.

Reasons for switching to Heyflow

Clickflows und FB Conversion API

Moritz

Architecture & Planning, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Das beste Tool am Markt für Lead-Gen & Formulare

PROS

Sieht sehr gut aus, hohe Conversion, viele auch sonst komplexe Maßnahmen gut umzusetzen

CONS

Manche Details bei Dateiverarbeitung oder dynamische Funnels könnten noch besser sein

Reason for choosing Heyflow

Das beste, ausführlichste und fairste bepreiste Produkt am Markt

Claudia

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Funktioniert alles gut soweit

Der Gesamteindruck ist super!

PROS

Die Möglichkeit, den Interessenten einen spielerischen Weg an die Hand zu geben, ihre Kontaktdaten einzureichen. Die einfache Bedienbarkeit und das intuitive.

CONS

Leider lädt die Seite nach dem Klicken des "Senden" Buttons sehr langsam, sodass wir häufig 2 Leads derselben Person bekommen. Das verfälscht unsere Auswertung.

Showing 1 - 25 of 46 Reviews