We are working on attaching inventory items with serial numbers now to help my front office keep our inventory more up to date. They are really an easy, great group to work with.

Our department has been able to save time, money, and resources by using Less Paper.

The environment is intuitive and clean and aligns nicely with other common platforms that people a.

It's fully customizable so it can be tailored exactly to the needs of the purchaser and the price point is amazing for custom designed cloud-based software.

Ease of use, and total customization. Whatever you want, you get.

They were very helpful during the development process, which included weekly meeting reviewing the different modules as developed and made revisions as needed.

Perfect for our needs with incredibly fast support and seamless integration with quickbooks online.

Efficient product that interfaces with our billing/invoice system, excellent customer service and product quality. Has reduced our time/cost of invoicing to our customers.

The team there listens and also participates  in the design of the system you need. Just a all around fantastic team.

As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper. They are on my level when it comes to wanting the software to be a perfect.

Every time I need help, I get it. If I need support in the office, he is happy to come down and help us with our many questions.

Once our crews were released by the investor owned utilities we turned them loose on the private work.

The software is very user friendly and intuitive. And the Less Paper team was very helpful and created a system that accommodates all of our special needs.

The software was easy to navigate when first using it. It is nice how quick the support to add, change or delete a feature is.

You make it what you want it and they can do it. This is also a great price for a custom system and to get the customer support they provide.

Very good customer support. Willing and able to make changes to the system.

The only negative I have ran into with this software is when the software is getting worked on, it causes issues for the users.

Web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences).

They are able to customize everything to the way we want it. Whatever we can dream, they can do it.

Amazing experience from start to finish. Customer service has been fantastic, communication great.

Since one aspect of our business is storm restoration and disaster recovery for private clients. We were challenged recently with (3) severe storms in a 2 week window.

It was tough to get a feel for the software when there was no demo available.

Fantastic company, Superb customer service, best in the industry.

It failed to do so & it completely altered our inventory, leaving our staff unable to invoice for over a week.

Clean design, simple setup. This was our first step in taking the business from paper to a software with mobile capabilities.

Customer Service is terrible. Every time we have an issue, they say they will take care of it and then something else goes wrong.

It is very user friendly and the customer support has been very good.

Horrible customer service, demanded our money back!!!  Beware!!!  Horrible.

They all seem to genuinely care about the customer, and you're left with the impression that they take great pride in helping their customers succeed.

It integrates very nicely with my Quickbooks - I also like that it keeps everything streamlined to make my job easier.

Equality Builders, easy to use, keep track of all assigned work.

The mobile app is great for our guys in the field to use. Straight forward pretty simple.

It has a very fluid customization feature. Working in HTML is really nice and the support to help you get through it is phenomenal.

There are VERY limited reports, unable to scale a business with this software.

Perfect fit that has the option to integrate with Quickbooks, but works as a standalone if you want to separate it from your accounting system.

The customer service is fantastic. There is not usually a wait time to get a person on the line to assist in any way.

So many willing reps to help answer the questions i have. And the software is extremely user friendly.

These guys really do want to make a great product. They have a ton of different individual users, and keep striving to add functionality to make the software more user friendly and better.

I have been using this application for 2 years. It is quick and easy to use.

This company has the worst customer service; we had used this software for 2 years now and it constantly has issues.

MHelpdesk makes very eye-pleasing invoices and billing statements, and they are easy to manipulate and add/change information on.

Quickbooks integration came along too late for us to play with or even consider. The support team is pretty responsive and helpful when available.

Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money.

I would recommend this for any IT company looking for a great program at a wonderful price to help grow and move into the future.

Best thing about MHelpDesk is that its all online and they have very supportive customer service reps.

I think it's a great knowledgerbase and Accounts receivable tool.

The demo and set up was great. They did the hard part with our onboarding.

We've been able to negotiate lower prices as a long time customer, but if we had to pay today's rates based on what we know now, we would look for something else.

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations.

I have not used anything slower since dial up internet. No one at the company can give us a straight answer as to when fixed will be implemented and everyone gives the run around to save themselves.

US Dollar

Less Paper Co. provides configurable cloud-based work order management solutions that help businesses manage scheduling, inventory, vendors, pricing, purchase orders and more.


Less Paper Co. enables users to create, dispatch and schedule work orders from their tablets and smartphones. Field agents can complete work order forms, submit them to customers via email and collect payments. Real-time reporting and notification features help service managers track ongoing jobs.


Field agents can track customers' addresses on their mobile devices using built-in Google Maps and Google Street view applications. One-tap calling and texting functionalities allow service agents to communicate with the back office and customers directly.


Less Paper Co. is available on a monthly subscription basis which includes support via phone, email and online chat.



LongDescription

Labor Rates

Employee Management

Work Order Creation

Barcoding/RFID

Status Tracking

Subcontractor Management

Permit Management

Time Tracking

Document Storage

Document Imaging

Activity Tracking

Dispatch Management

Digital Signature

Job Costing

Contract/License Management

Task Scheduling

Electronic Signature

Confirmation/Reminders

Timesheet Management

Project Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Scheduling

Data Import/Export

Multi-Location

Self Service Portal

Landscape Design

Technician Management

Lead Management

File Storage

Mobile Access

Photo Capture

Groundskeeping Management

Routing

Historical Reporting

Bid Management

Commercial

Preventive Maintenance

Commercial/Industrial

Service History

Residential Properties

Asset Tracking

Inspection Management

Alerts/Notifications

Online Booking

Equipment Maintenance

Estimating

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Irrigation Tracking

Financing Management

Automatic Backup

Inventory Control

Recurring Tasks

Commercial Properties

Takeoff

Contact Database

Online Time Clock

Payroll Management

Equipment Tracking

Supplier Management

Customizable Forms

Payment Collection in the Field

Warranty Tracking

Cost Database

Quotes/Estimates

Change Order Management

Predictive Maintenance

Third-Party Integrations

Appointment Scheduling

Maintenance Scheduling

Inventory Management

Calibration Management

Purchase Order Management

Barcode/Ticket Scanning

Customizable Reports

Invoice Management

Fixed Asset Management

Inventory Tracking

Real-Time Data

Vendor Management

Real-Time Notifications

Workflow Management

Activity Dashboard

Reporting & Statistics

Automated Scheduling

Real-Time Reporting

Asset Lifecycle Management

Facility Scheduling

Reporting/Analytics

Less Paper offers 1 pricing plan. 

Small business: $120/mo for the first user + $12/mo per additional user. 


Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Less Paper

In Person

Live Online

Documentation

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting.


mHelpDesk has multiple features to support a field service-oriented business, including integration with both QuickBooks Online and QuickBooks Desktop for accounting. It also offers an offline mode, which allows technicians to continue using the mobile app in areas without internet or cell reception.


Since it’s entirely cloud-based, mHelpDesk is accessible on any mobile device with internet access. This allows field techs to access all the necessary information about a job right from their mobile device. mHelpDesk also provides visibility into staff schedules, helping to dispatch and alert field employees.


Estimates and invoices are customizable, allowing organizations to create templates that make sense for their business and customers. The system also integrates with any unique company website, providing functional widgets, forms and login boxes.



Cataloging/Categorization

Automatic Time Capture

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Access Controls/Permissions

Equipment Management

IT Asset Management

Online Time Tracking

Templates

Workflow Configuration

Retail Inventory Management

Financial Management

SSL Security

Residential Inspections

Group Scheduling

Credit Card Processing

Manufacturing Inventory Management

Approval Process Control

Key & Lock Management

Customer Accounts

Commercial Inspections

Repair Tickets

Report Summary

Customizable Fields

Activity Management

Geographic Maps

Automated Quoting

Warehouse Management

Mobile Signature Capture

Inventory Optimization

QuickBooks Integration

Audit Trail

Repair Estimates

Cost Tracking

Service Reporting

14 Day Free Trial. Affordable month-to-month pricing. No contracts. Unlimited user plans available. 

Less Paper vs mHelpDesk

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