It has improved our ease of retrieving data and documents even remotely. This came at the right time with COVID and the transition to working from home with ease.

The support integrating from E-Gov to VIP was extremely helpful and important.

Very user friendly, education options are very useful, and the tech support is great.

I was overwhelmed when I started this new position as the Utility Billing technician, however, the software and the customer service reps are there to help you.

There is so much information that you have to remember where everything is. Also, the workflows can be a little tricky.

Ease of use and consistency between the various modules make the software intuititive.

That my knowledge of the overall possibilities of the software is limited because i don't have the available rights at my level.

I love how user friendly VIP is and being able to customize the grids to your preference is great.

Training can be confusing since there is many ways to get the same information out of the system.

However, my biggest complaint is that, personally, I'm a keyboarder.

What I don't like about VIP is adding a job to an employee.

We were one of the first to go live as a County Government in 2013 and it was fairly seamless. We had great support and they listen to our needs and suggestions for future developments.

The township no longer has to pass paper purchase orders to be manually signed, manage paper invoices, file paper invoices, store paper invoices in boxes for the retention period required.

It's ease of use and the ability for county wide implementation.

The software is easy to use, and the product support is wonderful.

I enjoy the ease of using VIP and integrating from one section of software into a different section and setting up page columns to individual specifications.

We are able to train new staff pretty quickly due to its user-friendly environment. The ability to remove the cumbersome task of processing everything on paper makes VIP so wonderful.

The ability to drill down into the detail and move seamlessly through the system is key to what we were looking for when we selected Software Solutions VIP.

We are extremely happy with the VIP Suite, its ease of use for daily, weekly and monthly processing and reporting.

Coming from a Human Resources aspect, tracking insurance information for employees is not something that VIP does well.

Also, with the use of imports, we have saved a lot of time on data entry on payroll, payment requests and year end processing. Being able to work remotely has been a big benefit with VIP as well.

Ease of use, simplified, and great customer service.

The support offered is outstanding. My tickets most often get resolved the first time and they explain what they do.

The customer service reps respond quickly. They are patient, friendly and they are there to help you.

Great customer service and very friendly staff.

They have a comprehensive resource center. The additional tracking features provide great value for our smaller GR shop and allow us to work more effciently.

Simple to use, great and constantly updated insights, helpful customer success teams and great template designs.

The Quorum team is also excellent to work with  -- friendly, helpful and genuinely interested in feedback.

Ease of use across all add ons and excellent customer service.

Inability to sync with other software or programs being used like VAN.

Lack of mapping integration at the state legislative level.

Always get quick, efficient and pleasant service from staff when I have a question. That is critical when I need to run a report.

I picked up on the tool quickly, but the support team is VERY responsive whenever I do have a question or if I run into a glitch.

It has so much functionality that it's a bit disorganized.

I also appreciate that I can track the progress of not only individual bills, but for  issue areas at large.

I love using Sheets for tracking and displaying bills, and I especially appreciate the public-facing maps that you can set up with your sheets.

The company is very responsive to users' feedback and has implemented many of our ideas and suggestions for improvement.

Very user friendly on both the user experience side, as well as the administrator side of things where I am able to control nearly aspect of what I would like to do.

I like the ease of use, the customer is fantastic and I like how it helps to make my teams' job a little easier.

The best thing about Quorum is honestly their customer service and staff. Of course, the website is wonderful as well, but the staff honestly make the company what it is.

I also appreciate that I don't feel like I am being sold to when I talk to our rep, more that they genuinely want to help our org accomplish its goals.

Great, my contact [SENSITIVE CONTENT HIDDEN] is very helpful.

It's helpful to be able to select from lists of officials that I've made when sending out an invitation to an event that I think officials might be interested in.

I also love how easy it is to search for legislation and I really like that each bill has a direct link to the actual legislation.

I appreciate the suite of options available for organizing bills and officials.

The ease of set up is great. For what features it has, it's fairly easy to use and get where you need to go.

US Dollar

Software Solutions VIP Suite public sector software was designed to manage public finances with easy and security. It runs on VIP Cloud, a platform that utilizes a trusted resource for cloud-based services. 

VIP Cloud compatible software:
• VIP Accounting
• VIP Budgeting & Analytics
• VIP Payroll & HR
• VIP Utility Billing
• VIP AP Automation

With VIP Cloud services, you receive:
• Total control of your network configuration
• Layers of security control powered by AWS 
• Built-in firewalls and encryption
• Data storage protection from power outages, overheating servers, and natural disasters
• Daily data backups that provide rapid recovery from any emergency
• 99.99% uptime, speed and safety provided by AWS

Benefits of VIP Cloud are:
• Increases remote access
• Accommodates alternative work schedules and remote work
• Log in anywhere, any time
• Less time needed to support IT infrastructure
• Manages cloud-based servers and built-in backups allow your IT team to concentrate on more important tasks
• Protected data from any threat
• Reduced time performing software updates and manual data backups

With the VIP Suite financial software for local governments and utility companies, public organizations can manage their utility billing, budgeting, AR, AP, HR, payroll, and general accounting. Each program also has easy-to-use dashboards and reporting features to allow for painless year-end processes. Organizations will be able to make informed decisions, plan budgets more effectively, forecast more accurately, and maintain better vendor relationships. 

VIP Suite comes with highly rated customer service and implementation. The team has received an over 99% CSAT (customer satisfaction) rating for the past 6 years. The team solves queries same day, usually in less than 4 hours. It also includes people who have worked in public sector roles, like finance directors, fiscal officers, auditors, clerks, and more.

Software Solutions is 100% employee owned, creating a culture of respect and comradery. It has high employee retention, which allows rapport to develop between client and company. 

LongDescription

Commenting/Notes

Metered Billing

User Management

Electronic Payments

Penalty/Cut-Off Processing

Transaction History

Meter Data Management

Payment Reminders

Accounting

For Electricity

Rate Management

Mobile Access

Online Payments

Historical Reporting

ACH Payment Processing

For Water

Workflow Management

Reporting & Statistics

Payment Collection

Work Order Management

Customizable Templates

Billing & Invoicing

Customer Management

For Natural Gas

Automatic Backup

Usage Tracking/Analytics

Contact Database

Printing Services Integration

For Trash

Third-Party Integrations

Non-Metered Billing

Employee Management

Utility Billing

Financial Management

Process/Workflow Automation

For Government

Budgeting/Forecasting

Recurring/Subscription Billing

Access Controls/Permissions

Activity Tracking

General Ledger

Project Management

Approval Process Control

Refund Management

Calendar Management

Customizable Fields

Collaboration Tools

Self Service Portal

Fixed Asset Management

Compliance Management

Performance Metrics

Real-Time Updates

Email Management

Activity Dashboard

Data Visualization

Audit Management

Monitoring

Drag & Drop

Purchasing & Receiving

Task Management

Document Management

Inventory Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

Visual Intelligence Portfolio Suite

In Person

Live Online

Webinars

Documentation

Videos

Quorum is a cloud-based solution designed to help public affairs professionals manage processes for engaging advocates to promote various causes using Facebook/LinkedIn lead ads, inbound texting and personalized communication tools. Key features include campaign management, customer advocacy, legislation tracking, social engagement and advocate management. 


Teams using Quorum can grow their network to acquire new advocates by driving subscriptions via newsletters and finding/registering advocates on social media. It allows users to build custom websites or embed various engagement tools to existing webpages such as individual campaigns, issue profiles, sign-up forms and more. The centralized platform stores lists of supporters and maps them according to the level of engagement and legislative districts, allowing enterprises to build targeted campaigns.  


Quorum enables businesses to share emails with key contacts, advocates and stakeholders for facilitating communication. Users can measure the impact of campaigns by tracking clicks, open rates and more.

Visual Intelligence Portfolio Suite vs Quorum

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