All Docsie Reviews
1-22 of 22 Reviews
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Paul
Verified reviewer
Financial Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Simple and easy to use
We found that Docsie has most of the capabilities we need, and it also offers a helpful, responsive support team, which is hard to find elsewhere.
PROSWe use Docsie for our technical documentation to work on various projects and stories within our engineer team.
CONSNothing. The software is simply amazing. Consider their trial version before making a decision.
Oren
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great Service with Greater Support Engineers
Flexible, easy to use and capable of handling any documentation or migration project small or large
CONSNothing that I can think of at this time. The software is flexible, powerful and easy to learn and access.
AYUSH
Verified reviewer
Computer Software, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Good tool for easy technical Documentation.
Documentation of technical products Just got easier and useful.
PROS1. Markdown support is really exhaustive and well built. 2. Export to various useful formats. 3. Easy navigation too and fro the editor with tools.
CONSI didn't came across anything that bothered me. I will update if any.
Vendor Response
Thank you for your review Ayush! :) We are continuously working to improve our product and take feedback very seriously. If possible please let us know how we can improve our product in order to increase the likelihood of you recommending us.
Replied September 2019
Anonymous
10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Docsie was good for our team colaborated projects.
Highly flexible platform which allows us to collaborate on creating and managing project documentation which we can secure with a JWT token. Also it allows you to set roles for different users and it has a lot of other useful functionality.
PROSWe do most of our work remotely so we find its collaboration capabilities to complete and share our projects safely very useful.
CONSThere is a little learning curb at first but after getting use to the features Docsie did lives up to our expectations.
N. J.
Verified reviewer
Publishing, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Docsie.io is an extraordinary platform!
Docsie.io is cutting edge in the field of documentation and the people at Docsie are always coming up with innovative and helpful updates which improve their platform in many ways! Their platform is really easy to use, and they have awesome customer service whenever I need help!
CONSI wish I found out about Docsie.io sooner!
Meng Xi
Verified reviewer
Management Consulting, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
A good tool for saving time and money
Docsie is very intuitive, it's easy enough for the whole team to grasp quickly. My team uses it as the main documentation management platform now. Multi-language support is a plus.
CONSThe free trial only allowed public repository, we had to setup something just for the trial.
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
A Good Documentation Software
I like the ease of sharing documents and different export options, and they make it really easy to write in different languages.
CONSI can't think of anything, maybe if there was an offline version?
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
user interface is easy to use in terms of maintaining documentation and saving data
Good Looking User interface, like the idea of shelves and books and articles
CONSa docsie app would be better to use on mobile
Sathish Kumar
Hospital & Health Care, 11-50 employees
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2019
robust and reliable
Manage Documentation for multiple sites Edit site documentation as you would a word document
CONSThere is no 2way authentication and dashboard features.
Vendor Response
Hello Sathish, Thank you very much for your review and feedback. We are working on adding those features, they should be added by end of the year. Please let me know what issues you experienced with our support so we can work on improving it. Regards. Phil from docsie.
Replied October 2019
Veera Sasidhar
Information Technology and Services, 10,000+ employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2019
Here is a blog + book shelf + screen recorder
Not business problems. I am a writer on Telugu Wikipedia. (Telugu is a South Indian language, termed as The Italian of the East, since the words in both the languages end with vowels.) I did not try yet, but I find this useful for me.
PROSThe concepts of Shelves and Books. While blogs and other services like drop box do not provide it.
CONSIt does not have local languages of India.
Maria
Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Docsie is the best way to manage your documents.
One of the features I think is great is the integration with other platforms like Slack.
CONSDocsie is great but maybe add more integrations.
Sandeep
Computer & Network Security, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Amazing documentation platform!
Docsie is an excellent tool for building your knowledge base, and the best thing is that it is quite affordable. I would encourage everyone to give it a try at least once. The markdown and DocX importing function was really beneficial for us. When I was getting started the Docsie team also assisted me in the migration of the documentation onto Docsie.
PROSI've been a Docsie customer for sometime now. The platform continuously involves and improves. It enables the creation of extremely rich information through the use of its knowledge base platform, which includes a powerful search engine.
CONSThere is nothing about this Docsie that I hate, however it might be enhanced with features such as a 24/7 chat service to assist users. Otherwise its really amazing.
Santiago
Consumer Services, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
awesome product
It’s so easy to use and understand for everyone.
CONSMissing apps for mobile or desktop.
Vendor Response
Thank you for your feedback Santiago. We are going to prioritize creation of desktop and mobile apps based on your feedback let us know if there are any other features that you would like us to add. We take your feedback very seriously and are happy to improve our product based on it.
Replied September 2019
Tarak
Information Technology and Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
My documentation was simplified
It simplified my documentation process.
PROSThis is a super easy tool to write any documentation. I liked the design, it's clean. The interface is professional and onboarding is simple.
CONSI think it'd help more if there's a grammar correction available. Like grammarly.
Lashawn
Computer Software, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Software comes in handy
I liked that I could use it to network and help manage my projects.
CONSI do not know any cons at the moment, so far my experience has been great.
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Startup plan
We did the lowest free plan but found it very useful. Recommend.
CONSUnfortunately, we didn't use all the features so hard to say what we did not like.
Soma
Nanotechnology, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed December 2019
Extra features
Ya i am happy with it
PROSI can access all my links at one place for reading purpose
CONSI need option to edit my files and write text in word and ppt format
Serge
Computer Software, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Very easy to maintain documentation repository
Easy to use, easy to implement software,
CONSWill be evaluating other trials as well
zilda
Capital Markets, 1,001-5,000 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Great Product
Good Experience - would recommend
PROSEasy to use, proficient, great product, appealing UI
CONSI have not negative comments to add at this time.
Hugo
Design, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Excellent work
The remote users
PROSI found very useful, this software and their tools
CONSEasy to use, its really practical, the way it operates
priscilla
Capital Markets, 501-1,000 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Great!!
Able to manage multiple versions of the docs.
CONSI have not come across any cons so far.
Anonymous
10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
User friendly and time saver
Docsie helped me to reduce repetitive work required to create and maintain multiple versioned files.
CONSIt is Missing mobile applications , which will make it more perfect