Inngenius PMS vs Update247

RATING:

4.8

(34)

Inngenius PMS has 34 reviews and a rating of 4.85 / 5 stars vs Update247 which has 31 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (34)
4.9 (31)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 23, 2019
July 25, 2022
Pros/Cons
  • Pros

  • How easy it is to set-up and how great it works with third party sites, such as Expedia & Booking.com.
  • The personal customer care was incredible and very responsive. They go out of their way to make sure your issues are attended to.
  • Cons

  • Difficulty in synchronizing new rooms added to the company's website. Have to use innconnect instead.
  • They do have a limited email capacity installed with their product so you can give your guests arrival information, etc. But it is not conducive to long term contact with your guests.
Read all user reviews
  • Pros

  • When it works and syncs properly with other booking engines it is great.
  • The support we receive is amazing. Would recommend it to anyone interested in using it and also would be happy to help with a personal referral.
  • Cons

  • Unfortunately there is no app for this programme. I am unable to use this programme on my phone.
  • There is nothing I can honestly say I dislike about the service.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos