The product was easy to use and was priced very competitively through the Canadian Bnb association. It worked seamlessly with my own website.

However the reservation system is very good and provides a booking facility from my own website at an affordable price.

Moon Dance is very pleased with the overall functionality and ease of use. We are also impressed that there seems to be a proven commitment to upgrades, added features and a new mobile app.

Absolutely Horrible Customer Service. No support what so ever.

It was a little difficult to navigate initially.

Overall, once the transition was done, it has been a pleasure to work with the Eviivo suite. I have found great assistance from the support team members that I have worked with to fix issues.

I am now very satisfied with it and enjoy using it. Whenever I am stumped on how to do something, there is always someone on the help desk that sets me straight.

Advisors always contact you again to ensure you are happy which we appreciate.

Still no follow-up to this complaint. Finally told I was to call London, Engl.

It was a very difficult start. Training was non-existing other than some videos old and outdated with horrible audio.

We love how easy Eviivo is to use and the many upgrades over the years. If I had to pick one thing I like the most besides the team, it is the depndable and easy to use calendar.

Overall, we have enjoyed using Eviivo and have shunned many similar companies looking to entice us away. What Eviivo offers is at least equal to other providers and often more at a similar price.

General pretty good and the help with the webinars through lockdown have been great the ones we have managed to join.

I complained but NO ONE ever replied to my emails. They pretend listening to you, when you phone their.

Sometimes we have issues with the integration to our merchant account, when we enter the same info into Eviivo it fails, but when we enter it into the merchant account directly it works.

Generally easy to use, can be a bit cumbersome trying to fine tune things but good customer support.

Some times it becomes this software makes it difficult to change the price of a room when you book it.

Then, wrong rates were posted for a period, and until a correction could be made, we lost another $450.

Amazing booking engine with larger pictures. Great interface with all the major platforms.

So much so that we are no longer with Expedia. Expedia repeatedly blamed eviivo and eviivo blamed Expedia.

The booking system was so useful for every aspect of running and promoting our business. It was easy to use and any updates were smoothly integrated.

What i like most is the outstanding customer service and the chat help where nothing is too much trouble. The automated emails are ace too.

The team works together to resolve our issues. Their accessibility helps resolve issues quickly.

It is wonderful to only deal with one provider in order to have a presence on every website that matters in the hospitality business.

Our properties are actively losing revenue every day this continues.

Used to be difficult to remove OTA reservations that changed or cancelled, they have since made it easier to contact them for removal.

Now I feel very comfortable with the program. There are many reports and areas that I am still not familiar with, but overall I am pleased with Eviivo.

Acting as quickly as I could,  I tried to find other platforms and soon after realized how terrible this market is.

Being very new to this type of software, we were very pleased with how easily we picked it up, with the help of their excellent customer service team.

Eviivo was so easy to integrate with our practices and it changed the way we work for the better.

You are on your own and if it goes down for no reason. No one around to answer your phone calls or emails.

Very user friendly, easy to learn how to use it, clear and concise, great training & customer serviced received any time needed.

Easy to use diary, integrated emails and channel management.

The system appeared to be very much like Rezovation, which we found to be an excellent system.

Quickbooks online  integration for payment processing and accounting. They are also very open and welcomed my feedback and enhancement requests/suggestions.

Over all we are pleased with Eviivo. The more we play around with settings and features, the more we have been able to refine things to our needs.

At first I had to use the chat option which I found very difficult. The directions for set up were hard for me to understand.

Eviivo channel manager: what a terrible mistake.

Horrible accounts department overcharging at termination.

The problem is chat support does not have the authority to fix anything.

What I like most about this software is its ease of use and its compatibility with our other booking software. It is fast and reliable.

They are professionals at what they do, they treat you like family. Great support team (H*d*r is my trusted angel in the sky).

The ease of linking other booking sites and intergrating the booking setup into our own website was fantastic.

Our customer service representative is extremely helpful and takes all of our feedback into account.

This is the buggiest software platform ever, and TERRiBLE customer service. I have lost thousands in bookings due to Guesty.

Great and our account manager is attentive and quick to respond.

Guesty is easy to use, has the best UI, hundreds of quality of life features most channel managers do not have, almost 0 limitations.

The analytic dashboards are  fantastic and our organization uses them extensively as well.

I've tried several alternatives, and I am comfortable saying Guesty is the best vacation rental solution available.

The excellent professionals at Guesty make the hospitality business an organized pleasure.

One of the best attribute they company has is they are coming out with new content constantly that make it even better for me the customer.

It's a great property management software with lots of features, price is on a commission per booking and it's low compared to other companies.

Very user friendly, great features, great mobile app, good customer service.

The software is easy to navigate and use and the support continues to get better and better.

Easy to use, responsive, intuitive and innovative. This software makes my job 1000 times easier.

There is nothing that could have made my experience with Guesty worse.

Weekly, and at times, daily catastrophic failures. This company cost me tens of thousands of dollars, run.

Guesty has a lot of great features which improve your daily job. You can set up automation rules like messages, payments or pricing.

They act fast, and develop a lot of new meaningful features, like multi-unit connections, smartlock integrations. They also have a lot of strategic partnerships that help to maximize revenue.

He's not just trying to sell us something or do a 9 to 5 job, he really cares about how Guesty can improves our day to day job and makes everyones happy.

The software is good, and integrations are good. Not the best, as many are far better in some respects.

Resulting in a significant loss of income. Struggled to get  Guesty to even discuss the problem.

The customer service has been very responsive and helpful.

What I like best from Guesty is that the integration of accounts is going very smooth.

Peta is outstanding and our monthly communications are key to our partnership. Customer support and service are quick to reply and always have your best interest.

While the integrations aren't perfect and glitches pop up here and there, it is a great product for the price.

Especially in terms of fast and reliable connectivity with the rental platforms,  the imported features, analytics and pricing tools Guesty offers solid solutions.

I've had a great experience with Guesty - they have a caring, competent team and a fantastic product.

Easy to use software that is constantly improving and very eager to help whenever needed. Kind customer service and openly sharing updates with users.

The automatic payments, messaging and responses are all really great functions and work flawlessly.

Only have one strip account connected. Lack of accounting integrations.

US Dollar

RezOvation is a reservation management solution designed for small bed and breakfast properties. The system can help increase occupancy with GDS integration features and with 24/7 cloud access.

ShortDescription

eviivo Suite is an award-winning booking and property management platform, trusted by over 26,000 accommodations globally. It is designed to help accommodation businesses of all types and sizes go further, faster, and simplify without compromise.

eviivo's all-in-one platform provides hoteliers, property managers, and hosts with an easy way to manage bookings, guests, online travel agencies (OTAs) and property owners. A beautifully designed, color-coded calendar allows users to review all booking activity at a glance, regardless of source or location. It is the central place from which users can easily manage their day-to-day operations. Meanwhile, leading integrations with all major OTAs — such as Booking.com, Expedia, Airbnb, Vrbo & Google Hotel/VR Ads — save hours by keeping not only rates and availability, but photos, descriptions, amenities, promos, policies, taxes, fees, extras and guest messages automatically synchronized across all channels.

With competition only a click away, users can enable instant online bookings by adding eviivo’s Booking Engine to their existing website. Alternatively, they can create a new mobile- & SEO-friendly website in minutes to drive commission-free direct bookings.  

Payment collections can also be safely automated, regardless of booking source. Hoteliers and property managers can accept instant online payment or schedule automated payments in any currency, from all major card types (including PayPal), in full Level 1 PCI compliance. They can also collect payments via secure email payment links. 

Because eviivo’s property and channel management features, its powerful booking engine and advanced payment automation really do work as one, users save countless hours by avoiding manual entries, overbookings and other “check-in embarrassments”.

Guest communications are effortless with eviivo’s unified messaging inbox — the first to integrate messages from Airbnb, Booking.com, Expedia and Vrbo, plus direct emails & guest reviews — and a groundbreaking AI-powered 24/7 concierge to help users answer online enquiries, even while asleep. 

Dynamic pricing rules and the widest array promo tools help reward loyalty and drive direct bookings and growth. eviivo's ‘at-a-glance’ KPI Dashboards allow revenue managers to monitor business performance and understand where demand comes from, while exception reporting and period-end trial balance movements give peace of mind to accountants.

Property managers looking to expand their portfolio can rely on an architecture designed from the ground up to be multi-user, multi-property, multi-channel and multi-currency. And uniquely, not just via web browser but also via eviivo Mobile! Property managers can look after all stakeholders, from guests, to staff and external cleaning teams to property owners.

eviivo Suite comes with powerful push-button invoicing features and supports a multitude of tax regimes, including easy automatic price and tax adjustments for extended stays. It can calculate, apply and report management fees and owner charges automatically, and allows users to coordinate housekeeping & repairs via the interactive Cleaning Dashboard. 

eviivo Mobile, our revolutionary, award-winning native mobile app, frees users to manage their business from anywhere, anytime. Since user access can be granted under the most granular set of roles and permissions, eviivo Suite and eviivo Mobile unlock new ways to work with internal and external stakeholders.

With open APIs and a host of partner integrations – from check-in & smart lock providers to ERP systems, travel insurance & gift vouchers – eviivo Suite is part of an ever-expanding ecosystem. Its latest integration with Zapier uses triggers based on bookings events, cancellations, room changes, or changes in cleaning/maintenance statuses, to give users freedom to build custom automated workflows between eviivo Suite and over 3,000 other apps and web services.

LongDescription

Real-Time Analytics

Owner Statements

Employee Management

Multi-Channel Marketing

Dynamic Pricing

User Management

Electronic Payments

Payment Processing

Multi-Channel Management

Price/Margin Management

Product Catalog

Partner Portal

Room Inventory

Data Synchronization

SMS Messaging

Order Management

Reservations Management

Credit Card Processing

Calendar/Reminder System

Invoice Management

Reviews Management

Single Property

Guest Communications

For Vacation Rentals

Customer Database

Calendar Management

WordPress Integration

Customizable Fields

Room Booking

Guest Experience Management

Housekeeping Management

Template Management

Data Import/Export

Promotions Management

Customer Support

Email Templates

Multi-Location

Booking Notes

Contact Management

Rental Management

Availability Indicator

Content Management

Booking Management

Lead Management

Multi-Currency

Email Marketing

Rate Management

Mobile Access

Sales Reports

Guest Check-in/Check-out

Real-Time Data

Performance Metrics

Historical Reporting

Channel Analytics

Channel Management

Vendor Management

Site Reservation Management

Third Party Booking

Maintenance Management

Partner Management

Credit Card Management

Marketing Automation

Social Media Integration

Real-Time Notifications

Kill Switch

Real-Time Updates

Email Management

Website Integration

Front Desk Management

Alerts/Notifications

Online Booking

Reporting & Statistics

Group Reservations

Multi-Channel Sync

Multi-Property

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Event Calendar

Multi-Language

Website Management

Discount Management

Online Reservations

Ratings/Reviews

Customizable Branding

Commission Management

GDS/OTA Integration

Inventory Control

Reporting/Analytics

Billing Rate Management

Built-in Accounting

Restriction Management

Drag & Drop

Customer History

Point of Sale (POS)

Third-Party Integrations

Maintenance Scheduling

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

eviivo suite starts at $40 month and adjusts depending on the size of your property.

To receive accurate pricing information, contact eviivo directly.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

eviivo

In Person

Live Online

Webinars

Documentation

Videos

Guesty is more than just a property management software; it's an all-encompassing hospitality operations platform designed for the modern needs of property managers and hospitality companies. This platform stands out in the industry as a tool that does much more than streamline property management - it's engineered to enhance every facet of business operations in the hospitality sector.
At its core, Guesty provides a unified solution for managing listings across a plethora of channels like Airbnb, Booking.com, Vrbo, and TripAdvisor Rentals. The intuitive single-platform approach ensures property managers can oversee all their listings effortlessly, fostering a seamless management experience.
The software's dashboard is a powerhouse of features enabling property managers to automate routine tasks, centralize communication, and generate insightful reports. These capabilities are crucial for those looking to analyze business performance comprehensively. Additionally, Guesty's payment processing feature simplifies financial transactions, providing a smooth experience for both managers and guests.
Understanding the importance of continuous communication in hospitality, Guesty offers 24/7 Guest Communication Services. This ensures that guest inquiries are addressed promptly and needs are met around the clock, significantly enhancing the guest experience.
For managers on the move, Guesty's native Mobile Management App is a game-changer. It brings the power of the platform to your fingertips, allowing for on-the-go management without compromising on functionality. This mobility is vital in today’s fast-paced world and ensures that managers are always connected to their operations.
Another standout feature is Guesty's website builder. This tool empowers property managers to craft their unique online presence, offering an additional channel to showcase and promote their properties. It's an invaluable asset for those looking to expand their reach and create a distinctive brand in the hospitality market.
Guesty's commitment to providing a comprehensive solution is evident in its integration capabilities. The software seamlessly connects with a broad range of external management tools. This integration allows users to effortlessly sync their reservation and listing information with other solutions, enhancing Guesty's functionality and ensuring a cohesive operational ecosystem.
In summary, Guesty is the ultimate tool for property managers aiming to save time, increase revenue, and scale their businesses. It's not just a software; it's a partner in growth, optimizing every aspect of hospitality management with innovative technology and a deep understanding of the industry's needs. Guesty is the choice for those who envision a future where hospitality management is defined by efficiency, innovation, and exceptional guest experiences.


Customizable Reports

Transaction History

Guesty either charges a percentage of the booking fee received from each property or charges users a fixed fee per property each month.

eviivo vs Guesty

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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