--- title: "eviivo Software Reviews, Demo & Pricing - 2026" description: "Review of eviivo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/eviivo-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / eviivo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/eviivo-profile/alternatives/) # eviivo Review From $40-$57/month 3 plans Wondering if eviivo is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview eviivo 4.0 [(393)](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/) Pricing Starting at $40.00 flat rate per month ### About eviivo eviivo Suite is an award-winning booking and property management platform, trusted by over 28,000 accommodations globally. It is designed to help accommodation businesses of all types and sizes go further, faster, and simplify without compromise. eviivo's all-in-one platform provides hoteliers, property managers, and hosts with an easy way to manage bookings, guests, online travel agencies (OTAs) and property owners. A beautifully designed, color-coded calendar allows users to review all booking activity at a glance, regardless of source or location. It is the central place from which users can easily manage their day-to-day operations. Meanwhile, leading integrations with all major OTAs — such as Booking.com, Expedia, Airbnb, Vrbo & Google Hotel/VR Ads — save hours by keeping not only rates and availability, but photos, descriptions, amenities, promos, policies, taxes, fees, extras and guest messages automatically synchronized across all channels. With competition only a click away, users can enable instant online bookings by adding eviivo’s Booking Engine to their existing website. Alternatively, they can create a new mobile- & SEO-friendly website in minutes to drive commissio... n-free direct bookings. Payment collections can also be safely automated, regardless of booking source. Hoteliers and property managers can accept instant online payment or schedule automated payments in any currency, from all major card types (including PayPal), in full Level 1 PCI compliance. They can also collect payments via secure email payment links. Because eviivo’s property and channel management features, powerful booking engine and advanced payment automation really do work as one, users save countless hours by avoiding manual entries, overbookings and other 'check-in embarrassments'. Guest communications are effortless with eviivo’s unified messaging inbox — which integrates messages from Airbnb, Booking.com, Expedia and Vrbo, plus direct emails, WhatsApp, SMS & guest reviews — and a ground-breaking AI-powered 24/7 concierge to help users answer online inquiries, even while asleep. Dynamic pricing rules and the widest array of promo tools help reward loyalty and drive direct bookings and growth. eviivo's ‘at-a-glance’ KPI Dashboards allow revenue managers to monitor business performance and understand where demand comes from, while exception reporting and period-end trial balance movements give peace of mind to accountants. Property managers looking to expand their portfolio can rely on an architecture designed from the ground up to be multi-user, multi-property, multi-channel and multi-currency. And uniquely, not just via web browser but also via eviivo Mobile! Property managers can look after all stakeholders, from guests to staff and external cleaning teams to property owners. eviivo Suite comes with powerful push-button invoicing features and supports a multitude of tax regimes, including easy automatic price and tax adjustments for extended stays. It can calculate, apply and report management fees and owner charges automatically, and allows users to coordinate housekeeping & repairs via the interactive Cleaning Dashboard. eviivo Mobile, our revolutionary, award-winning native mobile app, frees users to manage their business from anywhere, anytime. Since user access can be granted under the most granular set of roles and permissions, eviivo Suite and eviivo Mobile unlock new ways to work with internal and external stakeholders. With open APIs and a host of partner integrations – from check-in & smart lock providers to ERP systems, travel insurance & gift vouchers – eviivo Suite is part of an ever-expanding ecosystem. Its integration with Zapier uses triggers based on bookings events, cancellations, room changes, or changes in cleaning/maintenance statuses, to give users freedom to build custom automated workflows between eviivo Suite and over 3,000 other apps and web services. Wondering if eviivo is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## eviivo User Interface ## Popular eviivo Alternatives Main Product eviivo 4.0 [(393)](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 3.99Value for money - 4.04Customer support - 3.99Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1589)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(345)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.06Value for money - 4.04Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1311)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) 4.6 [(218)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.61Value for money - 4.77Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [Yanolja Cloud Solution Channel Manager](https://www.softwareadvice.com/crm/ezee-centrix-profile/) 4.7 [(345)](https://www.softwareadvice.com/crm/ezee-centrix-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.78Customer support - 4.63Functionality Pricing Starting at $32.00 per month Get Price ## eviivo Pros and Cons We analyzed 393 verified reviews for eviivo to find out what actual users really think. Select to learn more Training Resources And Onboarding Help Eviivo offers a wealth of training resources, including video tutorials, online masterclasses, and patient onboarding support. Users find the learning curve manageable thanks to clear guidance, responsive customer service, and accessible self-learning modules, making it easier to become confident with the software. Professional And Supportive Staff Eviivo’s staff are consistently described as professional, patient, and helpful. Users value the team’s willingness to assist, their clear communication, and the knowledgeable support provided, which helps ensure smooth operations and a positive experience. Feature Variety And Customization The platform provides a broad range of features, from customizable options and seasonal management to a user-friendly dashboard and ongoing updates. Users appreciate the ability to track performance, optimize OTA listings, and benefit from regular improvements that enhance overall functionality. Billing Confusion And Payment Delays Payment processing with Eviivo is often described as complicated, with reports of delayed payouts, confusing invoices, unexpected charges, and integration issues. Users also mention difficulties managing online payments and a lack of clear support for payment-related concerns. Setup Challenges And Compatibility Issues Setting up Eviivo can be tedious, with users citing difficulties navigating the interface, connecting with OTAs, and compatibility problems with Mac, mobile devices, and certain browsers. The process often feels more complex and time-consuming than expected. Slow And Inconsistent Support Many users report that customer support is difficult to reach, slow to respond, or unhelpful. Issues include unanswered tickets, limited availability outside business hours, lack of follow-up, and inconsistent communication, leading to frustration when urgent help is needed. ## eviivo Pricing and Plans Starting price: $40.00 per month Free Trial Free Version eviivo connect $40.00 flat rate, per month Plan includes: - Channel Manager - Property Manager - Website Manager eviivo suite $40.00 flat rate, per month Plan includes: - Channel Manager - Payment Manager - Property Manager - Website Manager eviivo everything $57.00 flat rate, per month Plan includes: - Channel Manager - Guest Manager - Owner Manager - Payment Manager - Performance Manager - Promo Manager - Property Manager - Website Manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## eviivo Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of eviivo Accounting Alerts/Notifications API Appointment Management Availability Indicator Availability Management Billing & Invoicing Billing Rate Management Booking Notes Built-in Accounting Calendar Sync Campaign Management Channel Analytics Channel Management Commission Management Contact Management Content Management Credit Card Processing Customer Database Customer History Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Drag & Drop Dynamic Pricing Electronic Payments Email Management Email Marketing Email Templates Employee Management Event Calendar Event Scheduling Extended Stay For Vacation Rentals Front Desk Management GDS/OTA Integration Guest Check-in/Check-out Guest Communications Guest Experience Management Historical Reporting Housekeeping Management Inbox Management Inventory Control Invoice Management Kill Switch Lead Management Loyalty Program Maintenance Management Maintenance Scheduling Marketing Automation Multi-Channel Distribution Multi-Channel Management Multi-Channel Marketing Multi-Channel Sync Multi-Currency Multi-Language Multi-Location Multi-Property Online Booking Online Reservations Order Management Owner Statements Partner Management Partner Portal Payment Processing Performance Metrics Point of Sale (POS) Price/Margin Management Property Management Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Updates Reminders Rental Management Reporting & Statistics Reservations Management Restriction Management Reviews Management Room Booking Room Inventory Sales Reports Search/Filter Single Property Site Reservation Management SMS Messaging Social Media Integration Task Management Template Management Third Party Booking Third-Party Integrations User Management Website Integration Website Management ## eviivo Integrations Duve Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Vrbo Integration rated undefined from -1 review Operto Integration rated undefined from -1 review UpMarket Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 12 integrations ## eviivo User Reviews Overall Rating 4.0 Ratings Breakdown 5 57% 4 20% 3 6% 2 5% 1 12% Secondary Ratings Ease of Use 4.0 Value for money 4.0 Customer support 4.0 Functionality 4.0 pb pecco b. Verified reviewer Hospitality Self-Employed Used daily for more than 2 years Review source Reviewed October 2022 Best customer service company 5 I have used eviivo since it was available in the US, maybe 8 to 10 years???? Not sure anymore. They took me over from REZOVATION Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: ease of use, but more importantly the unbelievable positive experience with eviivo's customer service. Certainly the best customer service experience with any company I deal with and that includes companies like BMW etc. The eviivo training program for customer service agents and their employment selection must be the best. Cons: There is nothing not to like about this product Reasons for choosing eviivo eviivo took over REZOVATION and I could transfer my records easily Reasons for switching to eviivo eviivo bought REZOVATION Read More MC Mike C. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Review source Reviewed March 2025 Eviivo PMS 5 Very good software ! Does everything it is supposed to. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Excellent Customer Service \[sensitive content hidden\] Cons: Hard to get a phone Number. Not a whole lot to complain about. It Just works. Reasons for switching to eviivo Did not have the OTAs available and terrible customer Service Read More KW Ken & W. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed September 2019 Bad, bad customer service 2 Previously 1 Only allow chat support. Added a feature and am paying for it but not delivered. Chat support person says will email department responsible but will not let me contact them directly. Was told a person left and did not finish my request. It has been 6 weeks and still no action. Ratings Breakdown 3 Ease of use Previously 1 1 Value for money 1 Customer support 1 Functionality Pros: Easy to use calendar, shows full month and color coding is helpful. Cons: Customer support is terrible. They stopped using phone support and announced chat support only. The problem is chat support does not have the authority to fix anything. Read More EC Esther C. Verified reviewer Hospitality Self-Employed Used daily for more than 2 years Review source Reviewed September 2021 Returned to Eviivo because of customer service 5 \[SENSITIVE CONTENT\] have been so helpful! I feel like I can call or email them at any time and they help me nearly immediately. Its so nice to have such wonderful service! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like that I can take credit card payments in the software and that I have more access to be able to change reservations as I need to and as guests requests. Cons: I am waiting for the mobile app to be released. In that past I found the app pretty useless. I am really excited to see how user friendly the new app is. I think I would like to be able to see the CVC number on credit cards once it is entered. there have been a few times that that card was not working and I needed to verify the information and it will not allow me to view the CVC number one entered. Reasons for switching to eviivo After using eviivo for years I decided to try Lodgify on someone else's recommendation. It was a horrible experience and made me realize how much I like eviivo. First Eviivo gives me more control such as switching guest's rooms or entering credit card information-- I could do neither in Lodgify. I felt very restricted and that my hands were always tied with that system.But the biggest issue I had with Lodgify was customer service. After the initial switchover was done It was nearly impossible to even get in contact anyone much less get someone to actually help me. Often I just got a voicemail asking me to call back later. Once in a while I would be able to get ahold of someone and I would explain the problem I was having and they would say a different department handled that. I would say "great, could I speak with them?"to which they would respond "No sorry we can't transfer to them, they don't take calls." "Ok can you have them call me?" and they would say "No sorry they don't schedule calls but you can email them if you would like." It felt like they couldn't be bothered to help me. I expressed this to them on several occasions but they didn't seem to care. I decided even though it was a hassle to switch back I missed the helpfulness of eviivo customer service. At eviivo I can call or email at anytime of they day and they immediately help me, going above and beyond. \[SENSITIVE CONTENT\] have been amazing and so helpful and I am so happy to be back with eviivo!! Vendor Response Esther...thank you so much for the review. We too are excited about the updated mobile app that is coming in the next couple weeks. I think you will be quite impressed with the ease of use and functionlity. More importantly, we appreciate you calling out our team members for the helpfulness! The last 18 months have been a tough row for our industry...but hearing feedback like yours tells us we continue to make postivie differences in STR managers daily lives! Mike Weimann GM Replied September 2021 Read More PD Peggy D. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed January 2021 Eviivo does what I need it to do 4 eviivo was not easy to get up and running in my opinion. There are still things I don't understand. However, the chat feature enables me to get timely answers to my questions and the customer representatives are friendly and helpful. I haven't found eviivo to be responsive to phone calls or emails. A lot of the problem is due to my not knowing how to input information - set up rates, promotions, etc. but in the end the struggle was worth it. The system has been running smoothly for over a year now and I am happy with it. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: In my opinion, syncing calendars is the most valuable aspect of the eviivo software. I no longer need enter reservations on multiple platforms as they come in - thus alleviating worry about double bookings. Also, I like having the financial reporting and calendars available for three properties in one place. I like having an historical record of guest information and reservations. Cons: The learning curve was pretty steep and very stressful for me. My old software, Webervations, ended and I had to find software to takes its place. It took a long time to get eviivo operating the way it should. eviivo uses terms and wording that is European centric. Room titles and descriptions are not expressed in terms that would be typical for American travelers. Also eviivo does not permit syncing VRBO calendar, so my VRBO reservations must be manually entered on eviivo. Reasons for choosing eviivo It was offered for those losing Webervations. It Reasons for switching to eviivo Forced to make the switch as Webervations was discontinued. I had used it for many years....probably over a decade and liked it. I would not have switched if I had a choice. Vendor Response Hi Peggy. I manage the US operation for eviivo. We very much value your feedback and your patronage of our All-in-One eviivo suite. I am very much aware of what happened with the migration of more than 2k users in 2019. To say there were hiccups would be an understatement. Also...as eviivo suite actually provides so very many more capabilities than your old platform, and our platform at the time leveraged a more European nomenclature, your feedback about a bit of a steep learning curve then is understandable. The good news is that in the 13 months since your migration...a lot has happened with the platform. For one all of our modules now have very universal naming conventions. For example, the booking calendar that was previously labelled the Diary, is now the Property Manager. But, the most important statement you made is about your practice of inputting your VRBO reservations manually. You absolutely do not need to do this. I will have a member of team reach out to help. Replied January 2021 Read More TJ Todd J. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed November 2023 Not a good product - try ResNexus if you want a cheaper price and a MUCH better product 1 We were forced to use them when our previous service was acquired. Why, why did I wait so long to switch. Just go with ResNexus and forget you even heard the name of Eviivo. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Collects CC charges without much of a hitch. Cons: Horrible user interface for guests European lodging paradigm is difficult for most to understand Editing/updating a reservation is a chore and sometimes impossible Clunky, old software - get used to calling customer support Will charge you through the nose if you decide to switch Reasons for choosing eviivo Didn't choose Eviivo, we were forced when they purchased our provider. Reasons for switching to eviivo Eviivo is a HORRIBLE product. Would not have used it in the first place but we were forced when they acquired our reservation service. Read More KC Kathleen C. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Review source Reviewed March 2022 Really pleased with the solution and most importantly the customer service and communication 5 My sales and onboarding team were exceptional and appreciated the proactive communication, quick turn around with responses and commitment to help get us set up in the best way to support our business. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Eviivo covers the majority of our use cases: -Vacation rental reservation with individual home and property calendars -Rate management with multiple seasons for 3+ years (clunky implementation) -Venue calendar management -OTA integration with all major platforms -Quickbooks online integration for payment processing and accounting They are also very open and welcomed my feedback and enhancement requests/suggestions. Cons: A little challenging to configure for our unique business model, vacation homes and wedding venues on a private resort/estate, but overall really pleased. They started in the UK and are set up to support an international market including the US so there are features and terms that don’t really apply to our market. A US product manager would greatly benefit them. They also need to provide the option to configure some key details at a system global level vs at each property as we needed to repeat entering details individually for every home. We only have 8 homes right now but this could be a challenge for larger vacation home businesses. However, it’s relatively easy to navigate through these. -Need centralized inbox within the application to handle all OTA communication and internal direct guest communication -Can’t support group bookings with our vacation home model of unique calendars vs hotel room types -Need calendar to show holidays for ease of rate setting -Need e-sign capability for vacation rental contract agreement and allow attachments with reservations -Need customized cleaning checklist -Need damage communication and billing process beyond the pre-auth for the deposit Reasons for choosing eviivo They met my critical use cases and were proactive. Some vendors didn’t even respond to my request for more information Read More TD Thomas D. Verified reviewer Hospitality Self-Employed Used daily for less than 2 years Review source Reviewed October 2020 New Booking engine/software 5 Overall, once the transition was done, it has been a pleasure to work with the Eviivo suite. I have found great assistance from the support team members that I have worked with to fix issues. I believe that we have a great presence on the internet with Eviivo, and as the world transitions back from the Covid-19 issues that we can have another great season. We had just transitioned to Eviivo at the end of 2018/19 season. There were a few errors on my part with the way I set up our room availability, which caused issues with the first 6 months we were with Eviivo, once I realized what I did, it took minutes to correct and presto our business took off. However 2019 was a down year for us in terms of room rentals, and of course 2020 is..... Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The setup platform, and the way our B&B displays to the public. As I use the platform more and experiment with different aspects of the program, I have developed our business to a much better performing one, baring the covid-19 issues this past year and the shutdown of our B&b industry for most of our season. Cons: At fist it was the availability of online assistance, which is still slim on Sundays. Please remember that for us small B&B's Sunday is a high traffic day, and the availability to contact assistance with an issue is still spotty to non existent. Reasons for choosing eviivo Seamless transition. Also liked the promotional instructional video. Reasons for switching to eviivo No choice really, Res-nexus was going away, and this was the alternative that was offered. Yes there was other systems available but this was a seamless transition. Read More VR Verified Reviewer Hospitality Self-Employed Used daily for less than 12 months Review source Reviewed January 2021 great over all PMS 5 There was no PMS in place when I purchased the inn. eviivo has allowed me to run reservations much better than the previous owner. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Very easy to setup and use. Intuitive GUI. Company is always working to add new features. Cons: The Group Booking function is a bit clunky to apply discounts or promotions I have to touch each individual room booked, not at a group level, yet I can attribute payment on one to cover all. Reasons for choosing eviivo While the software all seemed very similar across larger companies, eviivo's sales team made me feel they would be a more personalized fit for my small inn. Read More KB Kathleen B. Verified reviewer Recreational Facilities and Services 2-10 employees Used daily for more than 2 years Review source Reviewed October 2025 Thank goodness for eviivo! 5 Moon Dance Vacation Rentals has been using eviivo for several years now, and the best gifts it has given us are time and confidence. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Eviivo and their support staff are top notch. The reservation system offers confidence for both the guests and property owners as well as quick & easy access to information for both. Cons: Nothing comes to mind at the moment, and surely there must be something. I will take this opportunity to say that in response to a question further on in this questionaire, I put mid range for for the cost of eviivo as compared to others, however the truth is I haven't looked since buying it so that is purely a guess. Read More Showing 1 - 10 of 393 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/) ## eviivo Popular Comparisons [Hostaway vs eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/hostaway/)[Cloudbeds vs eviivo](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/eviivo/)[Lodgify vs eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/lodgify/)[WebRezPro vs eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/webrezpro/)[Yanolja Cloud Solution Channel Manager vs eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/ezee-centrix/)[roommaster vs eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/roommaster/)[Guesty vs eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/guesty/)[Little Hotelier vs eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/littlehotelier/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/eviivo-profile/alternatives/) ## Other Top Recommended Reservations Software [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (345) Recently recommended **18** times [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **18** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **15** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.4** (480) Recently recommended **15** times Stuck Between Options? 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