# 9 Best Hotel Management Software - 2026 Reviews & Pricing > Find the best Hotel Management Software for your organization. Compare top Hotel Management Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/hotel-management --- [Home](https://www.softwareadvice.com/) / Hotel Management Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Hotel Management Software of 2026 Updated June 17, 2026 Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/) Senior Specialist Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Reviewed by [Cassie Kalisz](https://www.softwareadvice.com/resources/author/cassie-kalisz/) Software Advisor Talk with us for a free 15-min consultation Expert advisors like Jacqueline, who have helped 1,000+ companies, can find the right software for your needs. On this page - All Software - Software Advice FrontRunners - Buyer's Guide - Frequently Asked Questions - Popular Comparisons Hotel management software helps managers oversee reservations, front desk operations, housekeeping, and financial tracking. With nearly 285 vendors on our site, knowing where to start can be tough. To help you narrow it down, I worked with our hotel management software advisors to curate **a list of recommended productsi and a list of the hotel management software Frontrunners based on user reviews. For further information,** [read my hotel management software buyer's guide](https://www.softwareadvice.com/hotel-management/#buyers-guide)**.** ## Hotel Management Software (172 products) Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) FrontRunner 2026 4.59 [(217)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary WebRezPro is a flexible, cloud-based property management system (PMS) built to give independent lodging providers the same operational power as major chains without the headache. Whether you run a boutique hotel, a cozy inn, or a vacation rental, our platform brings your entire world into one clear view. From reservations and inventory to accounting and reporting, WebRezPro streamlines both front desk and back office operations with powerful tools that handle the busywork so you can focus on your guests. WebRezPro features a commission-free booking engine, seamless connectivity to more than 150 hospitality systems, and full mobile access for those on the move.WebRezPro has a North America-based support team available seven days a week. And by combining real time inventory across all channels with integrated payment processing, we eliminate the stress of manual reconciliation.... [Read more](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) ### Best rated features: Room Booking 5.0 Occupancy Management 5.0 Mobile Access 5.0 Customizable Branding 5.0 [See all features](https://www.softwareadvice.com/hotel-management/webrezpro-profile/#key-features) [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.30 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.... [Read more](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) ### What users love - Intuitive and user-friendly interface - Centralized multi-channel booking control - Comprehensive hotel operations toolkit ### To take in mind - Slow and unhelpful customer service - Opaque pricing and upselling issues - Delayed and limited email assistance ### Best rated features: Multi-Language 5.0 Drag & Drop 5.0 For Hostel/Dorm Managers 5.0 Dorms 5.0 ### Worst rated features: Pipeline Management 1.0 Multi-Property 1.0 Price/Margin Management 1.5 [See all features](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/#key-features) [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) 4.61 [(59)](https://www.softwareadvice.com/hotel-management/mews-commander-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Mews is the operating system for hospitality, unifying workflows across revenue, operations and the guest journey so teams can automate the mundane and focus on memorable guest experiences. Founded in 2012 in Prague, what began in a single hotel has grown into a global platform powering the modern hospitality industry. The Mews platform spans PMS, POS, RMS, Housekeeping and Payments, helping hoteliers move from property management to profit management. By connecting every layer of hotel operations and revenue, Mews enables teams to drive efficiency, maximize profitability and deliver exceptional guest experiences at scale. Today, Mews powers more than 15,000 customers across 85 countries, serving clients from global hospitality brands to independent properties. With a highly connected hospitality cloud and an extensive ecosystem of integrations, Mews provides hoteliers with unmatched functionalities, flexibility and connectivity all supported by AI to run their businesses their way. Mews has been consistently recognized for its innovation and workplace culture. The company was named Best PMS in 2024, 2025 and 2026, Best POS in 2026, and has been listed among the Best Places to Work in Hotel Tech for six consecutive years by Hotel Tech Report. To date, Mews has raised $710 million from investors including EQT Growth, Atomico, HarbourVest Partners, Kinnevik, Battery Ventures, Tiger Global Management and Goldman Sachs Alternatives, accelerating its mission to redefine hospitality through technology.... [Read more](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) ### Best rated features: Channel Management 5.0 Activity Dashboard 5.0 Booking Management 5.0 Inventory Management 5.0 ### Worst rated features: Marketing Automation 1.0 [See all features](https://www.softwareadvice.com/hotel-management/mews-commander-profile/#key-features) [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) 4.30 [(129)](https://www.softwareadvice.com/hotel-management/roommaster-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary roommaster (formerly innQuest) is a comprehensive hotel management platform built specifically for independent hotels, hotel groups, and B&Bs. Our unified ecosystem combines PMS, booking engine, channel manager, revenue optimization, guest communication, and integrated payment processing to eliminate operational silos and streamline workflows. With hotel operations at its core, roommaster reduces administrative clicks while providing real-time visibility across all aspects of your business. The platform features 100+ marketplace integrations, automated guest communications, dynamic pricing tools, and connections to 300+ OTAs. Our 24/7/365 support team consists of hospitality specialists who understand both technology and real-world hotel operations. Properties typically experience 30% reduction in administrative workload and 15-30% increase in direct bookings. More than software, roommaster serves as your strategic technology partner for sustainable growth.... [Read more](https://www.softwareadvice.com/hotel-management/roommaster-profile/) ### Best rated features: Customer History 5.0 Booking Notes 5.0 Partner Management 5.0 Dynamic Pricing 5.0 [See all features](https://www.softwareadvice.com/hotel-management/roommaster-profile/#key-features) [Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/) 4.56 [(89)](https://www.softwareadvice.com/hotel-management/campspot-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Campspot is a cloud-based campground management and reservation system. It is designed for RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, municipal parks, marinas, and more throughout the United States and Canada. Created by park owners for park owners, this platform allows administrative users to book more online reservations with ease in real-time while driving additional revenue through advanced features. Campers also love the modern and intuitive online booking interface. A proprietary grid optimization algorithm automatically eliminates reservation gaps to get the most out of each campsite. Dynamic pricing suggests real-time rate increases based on bookings. The optional site lock feature allows guests to lock their desired site for an extra fee — generating additional revenue for parks while increasing guest satisfaction. Other revenue-driving and time-saving features include housekeeping, contactless check-in with electronic signature technology, point of sale management, recurring guest billing, flexible business rules, automated reporting, customized interactive maps, and more. Campspot is also backed by unlimited customer support.... [Read more](https://www.softwareadvice.com/hotel-management/campspot-profile/) ### Best rated features: Channel Management 5.0 Utility Billing 5.0 Third-Party Integrations 5.0 Multi-Location 5.0 ### Worst rated features: Customer Support 1.0 Rental Management 3.6 Rate Management 3.6 [See all features](https://www.softwareadvice.com/hotel-management/campspot-profile/#key-features) 1 [2](https://www.softwareadvice.com/hotel-management/?page=2)[3](https://www.softwareadvice.com/hotel-management/?page=3)[4](https://www.softwareadvice.com/hotel-management/?page=4)[5](https://www.softwareadvice.com/hotel-management/?page=5) ... [8](https://www.softwareadvice.com/hotel-management/?page=8) ### Software Advice FrontRunners 2026 Software Average Score Pricing Info ResNexus 4.79 ([431](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/)) 94/100 Best for Customer Satisfaction SiteMinder 4.25 ([257](https://www.softwareadvice.com/hotel-management/site-minder-profile/reviews/)) 90/100 Best for User Interface Sirvoy 4.68 ([301](https://www.softwareadvice.com/hotel-management/sirvoy-profile/reviews/)) 87/100 Most Used by Hospitality WebRezPro 4.59 ([217](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/)) 86/100 Most Used by Food & Beverages eZee Absolute 4.63 ([405](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/)) 86/100 Best for Usability Little Hotelier 4.03 ([220](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/)) 84/100 Best for Quick Implementation Stayflexi 4.70 ([163](https://www.softwareadvice.com/hotel-management/stayflexi-profile/reviews/)) 81/100 Most Rated for SMBs eviivo 4.05 ([393](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/)) 79/100 Most Used by Leisure, Travel & Tourism Beds24 4.70 ([117](https://www.softwareadvice.com/hotel-management/beds24-profile/reviews/)) 77/100 Most Used by Real Estate ResNexus 4.79 ([431](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/)) Average Score: 94/100 SiteMinder 4.25 ([257](https://www.softwareadvice.com/hotel-management/site-minder-profile/reviews/)) Average Score: 90/100 Sirvoy 4.68 ([301](https://www.softwareadvice.com/hotel-management/sirvoy-profile/reviews/)) Average Score: 87/100 WebRezPro 4.59 ([217](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/)) Average Score: 86/100 eZee Absolute 4.63 ([405](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/)) Average Score: 86/100 Little Hotelier 4.03 ([220](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/)) Average Score: 84/100 Stayflexi 4.70 ([163](https://www.softwareadvice.com/hotel-management/stayflexi-profile/reviews/)) Average Score: 81/100 eviivo 4.05 ([393](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/)) Average Score: 79/100 Beds24 4.70 ([117](https://www.softwareadvice.com/hotel-management/beds24-profile/reviews/)) Average Score: 77/100 How We Selected This Software List 2,629verified reviews 55+Software Advisors on staff 476conversations with active software buyers Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. Get a software list tailored to your industry and business needs in 15 minutes * * * ## Best for Customer Satisfaction ### [ResNexus](https://www.softwareadvice.com/hotel-management/resnexus-profile/) **4.8** ([431 reviews](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/)) Average score: 94/100 Average Score: 94/100 Pros: ease of use and intuitive interface website design and integration Cons: frequent software bugs and glitches complex and tedious workflows Pricing: Starting at $30.00 per month Why we chose this: ResNexus is the highest rated for customer satisfaction out of the most popular tools, based on our analysis of Hotel Management products with the most market demand. Who should use this: ResNexus is best for businesses prioritizing customer satisfaction, such as independent hotels and inns seeking a comprehensive, reliable reservation and guest management platform. Our reviewers say the system streamlines operations and guest communications, and they consistently highlight responsive, knowledgeable support that enhances the overall experience. - Reviewers Perspective "You've played a massive role in our 10% revenue increase this past year and just making things manageable for myself and my team here at Hotel Planter. If your reading this review in search of a product like this, seriously save yourself some time and take my word for it." PO Patrick O'Neil Managing Partner Used for 1-2 years We analyzed 300 verified user reviews for ResNexus to find out what actual users really think. **Customer Support** Users value the dedicated customer support provided by ResNexus, highlighting the availability of live representatives and personalized assistance throughout onboarding and daily operations. They appreciate the responsiveness of the support team, who offer timely guidance, resolve issues efficiently, and provide ongoing training through webinars and tutorials. Many reviewers note that the Red Carpet service and knowledgeable staff make it easy to navigate the platform, implement new features, and adapt to evolving business needs without feeling overwhelmed. **Reservation Management** Users find ResNexus effective for managing reservations, with features that streamline booking, check-in, and guest communication across multiple channels. They appreciate the intuitive interface, which allows them to easily create, modify, and track reservations while preventing double bookings and simplifying group management. Reviewers highlight the convenience of accessing the system from anywhere, the automation of confirmation emails, and the ability to accommodate guest changes, making the reservation process efficient for both staff and customers. **Ease of Use** Users describe ResNexus as user-friendly, noting its intuitive interface and straightforward navigation that make daily tasks easier to manage. They appreciate the flexibility to keep the system simple or utilize advanced features, which helps them adapt the platform to their specific business needs. Reviewers highlight that learning and using ResNexus is quick, with helpful support available for any challenges, allowing them to focus on their operations without unnecessary complexity. - Key Features ResNexus's score Category average Calendar Management 4.80 4.49 category average Front Desk Management 4.61 4.63 category average Reservations Management 4.81 4.65 category average - Screenshots ## Best for User Interface ### [SiteMinder](https://www.softwareadvice.com/hotel-management/site-minder-profile/) **4.2** ([257 reviews](https://www.softwareadvice.com/hotel-management/site-minder-profile/reviews/)) Average score: 90/100 Average Score: 90/100 Pros: user-friendly and intuitive interface quick and efficient issue resolution Cons: frequent technical issues and bugs lack of response to feedback and complaints Pricing: Starting at $85.00 per month Why we chose this: In our analysis of Hotel Management products with the most market demand, SiteMinder is the highest rated for its user interface out of the most popular tools. Who should use this: SiteMinder is best for users who value an intuitive user interface, particularly independent hotels and groups managing multiple distribution channels. Our reviewers point out that the platform’s easy navigation, efficient setup, and centralized dashboard simplify channel management and inventory updates, saving significant time and reducing manual errors. - Reviewers Perspective "SiteMinder is a solid choice for independent hotels and hotel groups aiming to simplify distribution, boost occupancy, and maintain control across multiple channels." CS Chutinath Sattayapirak Senior Distribution Sales Manager Used for 2+ years We analyzed 190 verified user reviews for SiteMinder to find out what actual users really think. **Channel Manager** Users find SiteMinder’s channel manager reliable and easy to use, enabling them to efficiently manage multiple OTAs from a centralized platform. They appreciate the straightforward mapping of rates and channels, as well as the ability to update availability and restrictions across numerous sales channels. Additionally, users highlight the platform’s stable performance and user-friendly interface, which streamlines their channel management tasks and reduces manual workload. **Ease of Use** Users describe SiteMinder as an intuitive and straightforward platform that simplifies daily operations and makes managing bookings easier. They appreciate how the system’s interface allows them to quickly learn and navigate its features, even if there is a brief adjustment period for new users. Many reviewers note that SiteMinder’s ease of use helps them work efficiently from various devices and locations, supporting their business needs. **Room Rates** Users benefit from SiteMinder’s flexible room rate management, which allows them to adjust rates, set minimum stays, and control inventory across channels. They appreciate the platform’s ability to automate availability updates and reduce manual errors, helping them maintain rate integrity and avoid overbookings. Additionally, users highlight the ease of mapping room types and rate plans, though some suggest improvements for copying rate structures and handling discounts. - Key Features SiteMinder's score Category average Front Desk Management 4.75 4.63 category average Reservations Management 4.43 4.65 category average - Screenshots ## Most Used by Hospitality ### [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/) **4.7** ([301 reviews](https://www.softwareadvice.com/hotel-management/sirvoy-profile/reviews/)) Average score: 87/100 Average Score: 87/100 Pros: ease of use and intuitive interface comprehensive reservation and booking management Cons: missing or incomplete core features poor integration with booking channels Pricing: Starting at $15.00 per month Why we chose this: Sirvoy is the most requested by users in hospitality out of the most popular tools. Who should use this: Sirvoy is most used by hospitality businesses seeking a straightforward, efficient booking and property management solution. Our reviewers say it centralizes bookings from multiple channels, is easy to set up, and offers responsive customer support, making daily operations smoother for small hotels and lodges. - Reviewers Perspective "I’ve been using Sirvoy for 18 months to manage my cottage bookings, ( 80-100% occupancy ) and I couldn’t be happier." ML Michele Lynn Owner Operator Used for 1-2 years We analyzed 260 verified user reviews for Sirvoy to find out what actual users really think. **Customer Support** Users consistently highlight the responsiveness and helpfulness of Sirvoy's customer support team, describing their interactions as prompt, clear, and solution-oriented. They appreciate being able to reach support at any time, including evenings and weekends, which makes resolving issues or learning the system much less stressful. Many reviewers mention that Sirvoy's support staff go beyond basic troubleshooting, offering personalized guidance and even following up to ensure that all questions are fully addressed. **Ease of Use** Users find Sirvoy easy to learn and navigate, with a straightforward interface that does not require advanced technical skills. They value the intuitive design, clear instructions, and helpful resources such as online videos and articles, which make setup and daily operations manageable for both new and experienced users. Many reviewers note that Sirvoy’s user-friendly approach allows them to quickly adapt to the system, saving time and reducing the learning curve for themselves and their staff. **Booking** Users rely on Sirvoy to streamline their booking processes, appreciating the ability to manage reservations from multiple channels in one place. They highlight features such as the booking engine, calendar management, and tools for avoiding double bookings, which help them maximize occupancy and minimize errors. Many reviewers also mention that Sirvoy’s booking platform is easy to embed on their websites, making it convenient for guests to book directly and for staff to oversee all reservations efficiently. - Key Features Sirvoy's score Category average Calendar Management 4.71 4.49 category average Front Desk Management 4.63 4.63 category average Reservations Management 4.80 4.65 category average - Screenshots ## Most Used by Food & Beverages ### [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** ([217 reviews](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/)) Average score: 86/100 Average Score: 86/100 Pros: customizable features and flexibility efficient reservation and booking management Cons: difficulties with payment and credit card processing frequent software bugs and glitches Pricing: Pricing available upon request Why we chose this: According to our user reviews, WebRezPro is the most requested by users in food & beverages out of the most popular tools. Who should use this: WebRezPro is most used by food and beverage businesses, including hotels with on-site dining, that require robust booking and integration capabilities. Our reviewers say the system’s customizable features, integration with third-party platforms, and reliable customer support help streamline complex workflows and save operational time. - Reviewers Perspective "WebRezPro has just about everything you need to handle reservations and daily operations." JL Jasen Lawrence Owner Used for 2+ years We analyzed 159 verified user reviews for WebRezPro to find out what actual users really think. **Customer Support** Users consistently highlight the responsiveness and helpfulness of WebRezPro’s customer support team, describing their experiences as prompt and thorough from initial setup through ongoing use. They value being able to reach knowledgeable representatives by phone or email, often receiving clear instructions and solutions quickly, which makes troubleshooting less stressful. Users also appreciate the patience and professionalism of the support staff, noting that their willingness to answer questions and provide guidance enhances their overall satisfaction with WebRezPro. **Features** Users find WebRezPro offers a wide range of customizable features that help them manage their properties efficiently and adapt the system to their unique needs. They appreciate the continuous addition of new functionalities, the user-friendly interface, and the ability to automate processes, which streamlines daily operations. Many reviewers mention that the flexibility and depth of options in WebRezPro allow them to stay organized and access important information easily, even as they continue to discover more advanced tools. **Reservation** Users report that WebRezPro makes handling reservations straightforward, allowing them to manage bookings, changes, and guest communications with ease. They appreciate being able to track reservation histories, organize client information, and access the system remotely, which helps them stay up to date with business operations. The intuitive reservation process and clear interface enable users to process reservations quickly, freeing up time for other tasks and improving overall productivity. - Key Features WebRezPro's score Category average Calendar Management 4.57 4.49 category average Front Desk Management 4.41 4.63 category average Reservations Management 4.53 4.65 category average - Screenshots ## Best for Usability ### [eZee Absolute](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/) **4.6** ([405 reviews](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/)) Average score: 86/100 Average Score: 86/100 Pros: comprehensive hotel management features smooth onboarding and training Cons: frequent system glitches and bugs missing or inadequate features Pricing: Starting at $23.86 per month Why we chose this: Of the products listed on our FrontRunners report, eZee Absolute is the highest rated for its usability out of the most popular tools. Who should use this: eZee Absolute is best for usability, making it ideal for hotels and hospitality businesses seeking a user-friendly, cloud-based management platform. Our reviewers say the intuitive interface, comprehensive training resources, and 24/7 support enable quick onboarding and efficient daily operations, even for teams with high staff turnover. - Reviewers Perspective "Being cloud-based, it allows hotel staff and managers to access the system from anywhere, anytime, using any internet-enabled device." KD Kunal Debnath Owner Used for 1-2 years We analyzed 280 verified user reviews for eZee Absolute to find out what actual users really think. **Customer Support** Users value the responsive and knowledgeable customer support provided by eZee Absolute, which is available around the clock and consistently resolves issues promptly. They appreciate the professionalism and helpfulness of the support team, noting that assistance is accessible through multiple channels and contributes to a smooth experience. While users find the service reliable and efficient, some suggest that improving accessibility and streamlining communication would further enhance their interactions with eZee Absolute’s support team. **Ease of Use** Users find eZee Absolute easy to navigate, with a user-friendly interface that simplifies daily hotel operations and reduces manual work. They highlight the intuitive design, which allows staff to quickly learn and operate the system without extensive training or technical expertise. Many reviewers note that eZee Absolute’s straightforward layout and accessible features make it convenient for both new and experienced employees to manage tasks efficiently. **Hotel Management** Users rely on eZee Absolute for managing hotel operations, appreciating its cloud-based access and comprehensive suite of hospitality features. They find the platform effective for streamlining tasks such as front desk management, housekeeping, and reporting, which helps improve overall efficiency. Although users note that the learning curve may require thorough onboarding, they believe eZee Absolute addresses most operational needs and supports both small and medium-sized properties. - Key Features eZee Absolute's score Category average Calendar Management 2.50 4.49 category average Front Desk Management 4.83 4.63 category average Reservations Management 4.69 4.65 category average - Screenshots ## Best for Quick Implementation ### [Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/) **4.0** ([220 reviews](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/)) Average score: 84/100 Average Score: 84/100 Pros: ease of use and setup channel manager integration Cons: lack of essential features frequent technical glitches and bugs Pricing: Starting at $29.00 per month Why we chose this: Little Hotelier is the most requested by users for quick implementation out of the most popular tools. Who should use this: Little Hotelier is best for quick implementation, especially for small hotels and B&Bs needing a fast, all-in-one solution. Our reviewers point out that setup is straightforward, the mobile app enables remote management, and responsive support helps owners get up and running with minimal disruption. - Reviewers Perspective "Very easy to use the front desk of the program, as a new comer to system i found it very negatable" LS Leeanne Schultz Manager Used for 6-12 months We analyzed 167 verified user reviews for Little Hotelier to find out what actual users really think. **Ease of Use** Users find Little Hotelier straightforward and intuitive, with a clean interface that simplifies daily operations for small hotels and bed-and-breakfasts. They appreciate that the system is easy to learn, navigate, and implement, making it accessible even for those with limited technical experience. Many reviewers highlight that Little Hotelier offers essential features without unnecessary complexity, allowing them to manage reservations and guest information efficiently. **Small Hotels** Users running small hotels and accommodation businesses find Little Hotelier well-suited to their needs, as it streamlines reservations and daily management tasks. They appreciate that the software is tailored for small properties, offering features that support the unique requirements of boutique hotels, motels, and bed-and-breakfasts. Many reviewers mention that Little Hotelier’s simplicity and focus on core functions help them operate efficiently without the need for additional staff or technical expertise. **Training and Learning Curve** Users describe Little Hotelier as easy to learn, with many noting that minimal training is required to become comfortable with the system. They appreciate the availability of clear instructions, helpful training sessions, and support resources that guide them through setup and feature exploration. Even those with limited technical backgrounds report gaining confidence quickly, thanks to the straightforward interface and responsive assistance when questions arise. - Key Features Little Hotelier's score Category average Calendar Management 4.14 4.49 category average Front Desk Management 4.53 4.63 category average Reservations Management 4.06 4.65 category average - Screenshots ## Most Rated for SMBs ### [Stayflexi](https://www.softwareadvice.com/hotel-management/stayflexi-profile/) **4.7** ([163 reviews](https://www.softwareadvice.com/hotel-management/stayflexi-profile/reviews/)) Average score: 81/100 Average Score: 81/100 Pros: user-friendly interface and navigation comprehensive hotel management features Cons: mobile app functionality issues OTA integration problems Pricing: Starting at $40.00 per month Why we chose this: In our analysis of Hotel Management products with the most market demand, Stayflexi is the most requested by small businesses out of the most popular tools. Who should use this: Stayflexi is most rated for SMBs, making it a strong fit for small and midsize hospitality businesses seeking an easy-to-use, flexible management system. Our reviewers say it streamlines booking and property management with a user-friendly interface, real-time OTA integration, and responsive support that simplifies daily tasks. - Reviewers Perspective "Stayflexi is a user-friendly and intuitive hotel management system. Despite its simplicity, it offers comprehensive features, including booking management and seamless integration with major platforms such as Booking.com, Airbnb, Agoda, and others." TS Tunginie Simba Director Used for 1-2 years We analyzed 135 verified user reviews for Stayflexi to find out what actual users really think. **Customer Support** Users consistently highlight the responsiveness and helpfulness of Stayflexi's customer support team, which makes resolving operational issues much easier. They appreciate the team's availability, clear communication, and willingness to assist with both technical and process-related questions, ensuring a smooth onboarding and ongoing experience. Reviewers also mention that Stayflexi's support is accessible through various channels, with staff providing timely guidance and effective solutions for a wide range of needs. **Ease of Use** Users find Stayflexi easy to navigate, with a clean and intuitive interface that simplifies daily hotel operations and booking management. They value the straightforward design, which allows staff of varying technical backgrounds to quickly learn and operate the system without confusion. Reviewers also appreciate how Stayflexi’s user-friendly dashboard and clear workflows reduce training time and make it convenient to manage multiple properties or tasks from a single platform. **Booking Management** Users appreciate how Stayflexi streamlines booking management by synchronizing reservations across platforms and minimizing the risk of double bookings. They find the flexible check-in and check-out options, real-time updates, and centralized reservation calendar particularly helpful for managing multiple channels efficiently. Reviewers also note that Stayflexi’s booking tools make it easy to modify reservations, track payments, and receive notifications, which supports smooth front desk and back-office operations. - Key Features Stayflexi's score Category average Calendar Management 4.73 4.49 category average Front Desk Management 4.44 4.63 category average Reservations Management 4.63 4.65 category average - Screenshots ## Most Used by Leisure, Travel & Tourism ### [eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/) **4.0** ([393 reviews](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/)) Average score: 79/100 Average Score: 79/100 Pros: ease of use and intuitive interface multi-channel integration and channel management Cons: frequent software bugs and technical glitches lack of customization options Pricing: Starting at $40.00 per month Why we chose this: Of the products listed on our FrontRunners report, eviivo is the most requested by users in leisure, travel & tourism out of the most popular tools. Who should use this: eviivo is most used by leisure, travel, and tourism businesses that need a platform with strong customer support and professional staff. Our reviewers say the system is easy for new staff to learn, offers multi-language help, and provides timely, knowledgeable assistance throughout onboarding and daily operations. - Reviewers Perspective "We can customise the interface which is also quite good." CR Cavalan Ranch Geschäftsführer Used for 1-2 years We analyzed 227 verified user reviews for eviivo to find out what actual users really think. **Staff Professionalism** Users describe eviivo staff as professional, courteous, and committed to helping them succeed with the software. They appreciate the patience, clear communication, and technical expertise shown by support and account management teams, which helps them navigate setup and daily operations. Many users note that eviivo employees are approachable and responsive, making it easier to resolve questions and feel supported in their business. **Integrations** Users find eviivo effective in connecting with major OTAs and appreciate the ease of integrating it with their websites and business processes. They highlight the smooth onboarding experience, the ability to link with platforms like Airbnb and Google Hotels, and the clean interface that supports daily operations. Some users mention that while integration is generally straightforward, they would like to see improvements or additional options for third-party connections. **Diary Management** Users rely on eviivo's diary management features to keep track of bookings, view schedules, and organize guest information efficiently. They appreciate the clear, accessible diary interface, which allows them to manage multiple OTAs and communicate with guests through integrated emails. The ability to quickly navigate, book rooms, and highlight important dates helps users save time and stay organized in their daily operations. - Key Features eviivo's score Category average Calendar Management 4.35 4.49 category average Front Desk Management 4.47 4.63 category average Reservations Management 4.43 4.65 category average - Screenshots ## Most Used by Real Estate ### [Beds24](https://www.softwareadvice.com/hotel-management/beds24-profile/) **4.7** ([117 reviews](https://www.softwareadvice.com/hotel-management/beds24-profile/reviews/)) Average score: 77/100 Average Score: 77/100 Pros: extensive customization and configurability feature-rich property management system Cons: frequent bugs and glitches complex and unintuitive user interface Pricing: Starting at $2.22 per month Why we chose this: According to our user reviews, Beds24 is the most requested by users in real estate out of the most popular tools. Who should use this: Beds24 is most used by real estate professionals and property managers who require extensive customization and channel management. Our reviewers say the platform’s high configurability, robust API, and flexible booking options allow users to tailor workflows to their business needs, with helpful support available during setup and ongoing use. - Reviewers Perspective "Very reliable property and channel synchronization, which is critical for daily operations." UL Uladzimir Lazarevich Manager Used for 2+ years We analyzed 93 verified user reviews for Beds24 to find out what actual users really think. **Customer Support** Users find Beds24's customer support to be prompt, courteous, and knowledgeable, with responses often arriving quickly via email or phone. They appreciate the detailed assistance provided for setup and troubleshooting, as well as the comprehensive help documentation and friendly support staff. Many reviewers highlight that the support team is responsive to questions and requests, making it easier to navigate the platform and resolve issues efficiently. **Channel Manager** Users rely on Beds24's channel manager for reliable synchronization of property data and bookings across multiple sales channels. They value the wide range of supported channels, robust connections, and the ability to manage properties and rooms with minimal effort. Reviewers also note that the channel manager is affordable, easy to use after initial setup, and regularly updated to support new channels and features. **Setup** Users appreciate that Beds24 offers extensive configuration options and setup wizards, allowing them to tailor the system to their business needs. They find the initial setup process complex due to the platform's high level of functionality, and some mention a steep learning curve and challenges with documentation or user interface clarity. Despite these difficulties, users note that support resources and help pages are available to assist with setup and ongoing management. - Key Features Beds24's score Category average Calendar Management 4.56 4.49 category average Front Desk Management 4.71 4.63 category average Reservations Management 4.85 4.65 category average - Screenshots #### Methodology The research for the best hotel management software list was conducted in March 2026. We evaluated data (user reviews and demand signals) from the past 24 months as of the research date. [Read the complete methodology.](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) * * * ## Popular Hotel Management Comparisons [ Guesty vs Hostaway ](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/hostaway/)[ Breezeway vs Lodgify ](https://www.softwareadvice.com/vacation-rental/breezeway-profile/vs/lodgify/)[ Cloudbeds vs ResNexus ](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/resnexus/)[ Sirvoy vs eZee Absolute ](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/vs/sirvoy/)[ WebRezPro vs eviivo ](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/webrezpro/)[ Little Hotelier vs SiteMinder ](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/site-minder/) Here's what we'll cover: [What is hotel management software?](#Whatishotelmanagementsoftware) [Features of hotel management software](#Featuresofhotelmanagementsoftware) [Benefits of using hotel management software](#Benefitsofusinghotelmanagementsoftware) [How to choose the best hotel management software for your business](#Howtochoosethebesthotelmanagementsoftwareforyourbusiness) [Understanding hotel management software trends](#Understandinghotelmanagementsoftwaretrends) ## Hotel management software essentials [Hotel management software](https://www.softwareadvice.com/hotel-management/) provides hotels, resorts, and other businesses that offer lodging with the tools to effectively manage various aspects of their business, including reservations, front desk operations, housekeeping, maintenance, and financial management. We analyzed conversations with nearly 500 hotel management software buyers over the past year and found that 99% prioritize front office and property management functionalities, \[1\] and current users of this software find reservation management to be the most valuable feature, with over 95% rating it as highly critical or important. \[2\] Hotel management software costs vary based on property size, number of rooms, and required features. Our analysis of the data shows that most buyers budget between $75 and $150 per month, with an average monthly budget of $62 across all property types and sizes. We found that the market offers a wide range of options catering to various accommodation types, from small bed & breakfasts to large resorts and cruise lines. With over 200 vendors and 2,500 product reviews on our site, you'll have plenty of choices to find the perfect fit for your business. First-time buyers should begin evaluating with a budget, industry-specific use cases, and integration capabilities in mind. Some questions to ask vendors when evaluating hotel software include: - How does the system handle booking modifications and cancellations? - Can it manage different room types, rates, and packages efficiently? - Does it offer a channel manager to sync inventory across various booking platforms? - How does it handle work orders, task assignments, and inventory management for maintenance? - Can the software connect with our point-of-sale (POS) and accounting systems to sync guests’ purchases of additional products and services?  - How does the software handle guest data management and ensure compliance with privacy regulations? Choosing from so many different software providers can be challenging. This detailed guide will cover the essential components of hotel management software, provide guidance on how to select the right solution, and tap into the expertise of our software advisors, Cassie Kalisz, Terrel Bass, and Bryan Markovic, who have been leading buyers to the right software for many years. ## What is hotel management software? [Hotel and hospitality management software](https://www.softwareadvice.com/hotel-management/) is a tool designed to help manage and automate essential administrative and organizational functions for hotels, motels, resorts, bed and breakfasts, condos, recreation vehicle parks (RV parks), and other forms of lodging. These functions include reservations, guest scheduling, accounting, property or maintenance management, customer relationship management, and housekeeping coordination.  Many vendors offer a variety of hotel management features and integrations. Our site lists over 200 hotel management vendors, and we published over 2,500 reviews for this category in the past year alone. We found that lodging owners, especially those with smaller or independent properties, often misunderstand their current manual practices or legacy systems as sufficient for their management needs. However, our analysis revealed that this assumption often leads to unexpected challenges in today's digital-first world, where guests book rooms online and expect quick responses.  Cassie Kalisz, our advisor from Software Advice, explains, "Buyers often discover they need to upgrade their systems when they start listing on online booking platforms like Expedia. They encounter situations where prices don't update across all sites or rooms get booked at incorrect rates. When they try to adjust these issues, they realize their current system doesn't support such changes." ## Features of hotel management software When choosing hotel management software, focusing on features that will directly improve your daily operations and guest experience is important. The right software should simplify your administrative tasks, help manage reservations efficiently, and provide clear financial oversight. Here are some key features to look for, based on their importance to current users: ### Core hotel management software features **Feature** **Description** Reservations management Allows guests to book rooms online through your hotel's website and integrates with third-party booking platforms. **96%** of users say reservation management is highly important or critical. Front desk management Facilitate direct bookings at the front desk and check room availability while updating numbers from third-party booking sites to reflect vacancies and occupancies. It also supports guest check-in and check-out, codes keycards, schedules wake-up calls, and manages other requests. **82%** of users say front desk management is a highly important or critical feature. Housekeeping management Manage the cleaning and maintenance of rooms and common areas, assign housekeeping staff to specific rooms or tasks, and track the work progress. ### Common hotel management software features **Feature** **Description** Channel management Manage distribution channels, build relations with channel partners, and track their performance. **82%** of users rate integration with global distribution systems (GDS) and online travel agents (OTA) as highly important or critical. Guest experience management Capture guest experience at a granular level and use data to deliver tailored services. Billing and invoicing Create, manage, and send invoices or bills to customers. Customer relationship management (CRM) Build and maintain effective relationships with your guests. This can be built-in or integrated with a third-party CRM system. Monitor guest profiles, activity history, and participation in loyalty programs to optimize retention programs and sales and marketing communications. Payment processing Accept and record financial transactions. Reporting and statistics Gain insights into your hotel's performance with comprehensive reporting features. Collect and analyze data on occupancy, revenue, and other key metrics and generate custom reports. ### Optional hotel management software features worth noting - **Calendar management:** Track and manage schedules and meetings via an integrated calendar. **91%** of users rate calendar management as an important or critical feature.  - **Online booking:** Enable guests to make reservations directly through the hotel's website, reducing dependency on third-party booking sites. **90%** of users rate online booking as important or critical. - **Rate management:** Track or optimize room rates based on occupancy, seasonality, competitors, or special events. **80%** of users say rate management is important or critical. Reservations management screen in hotel management software [innRoad](https://www.softwareadvice.com/hotel-management/innroad-profile/) ## Benefits of using hotel management software Traditional hotel management methods simply can’t keep pace with modern booking practices and guest expectations, often resulting in inefficiencies, lost revenue, and subpar guest experiences. Our conversations with software buyers and analysis of user reviews reveal that hotel management software significantly improves day-to-day operations and booking efficiency. These improvements directly impact a hotel's bottom line and guest satisfaction. Terrel Bass, our software advisor, emphasizes the importance of modernization: "Hotels are realizing they need to modernize to stay competitive. And this isn't just about having a sleeker interface; it's about fundamentally changing how they manage their operations." Here are some of the key benefits users experience by implementing hotel management systems: - **Maximized revenue and occupancy:** The software ensures consistent rates and availability across all channels by centralizing the management of multiple booking platforms. This eliminates double bookings and pricing discrepancies, leading to higher occupancy rates. Moreover, real-time updates allow dynamic pricing strategies, maximizing revenue during peak periods. - **Enhanced guest satisfaction:** Streamlined operations lead to faster check-ins and quicker response times to guest requests. Plus, access to guest history enables personalized services, targeted marketing, and automated follow-ups, which results in higher ratings, guest loyalty, and repeat bookings. - **Future-proofing the business:** By adopting these latest systems, hotels position themselves to easily integrate future technologies, such as AI-driven chatbots or IoT devices, in their operations and adapt to evolving guest expectations. - **Data-driven decision-making:** With detailed reports and analytics on hotel performance, users can make informed decisions about pricing, marketing strategies, and resource allocation. The software helps senior managers pull customized reports, track guest preferences, and spot other trends to identify problems and opportunities quickly. ## How to choose the best hotel management software for your business ### Step 1: Define your requirements Before selecting a hotel management system, it’s important to clearly define your property's needs and only pay for the features you'll use. These will guide you toward a system that aligns with your current operational demands and ensure you get the best value. #### Consider what type of buyer you are Hotel management software buyers typically fall into one of the following categories: **Franchises**: Many franchises have specific rules on what hospitality software can be used, while others, such as Holiday Inn, allow their franchisees to decide for themselves. Discuss your software options with the franchise to get their input, product recommendations, and requirements. **Hotel** **chains**: At the other side of the table, if you represent a brand with multiple properties, you need to determine whether you want a single hotel PMS across them all or allow them to choose for themselves. Ask yourself how much—and what kind of—information you want to gather from each of your properties and whether it needs to come in automatically or if manual reporting will be sufficient. If you do go with a single unified product, be sure to consider how the needs of each property differ—you may only have one hotel in Las Vegas, but it will need some of the features associated with Casino Management Software, which may necessarily impact your purchase decision. **Large hotels and resorts**: The larger the property, the more robust a system you’ll need. Large hotels and resorts typically have many different products and services for people to buy, more maintenance requests, and more complicated reservation and scheduling needs. Paying more for a [robust hotel or resort product](https://www.softwareadvice.com/hotel-management/resort-comparison/) that can make all your processes smoother should be worth it. **Small** **property** **owners**: A bed-and-breakfast or a hotel with only a few rooms will have much less robust needs than a large resort. If you are just starting, you may wish to consider a simple but comprehensive system that includes property management and account capabilities. If you already have software that meets those other needs, be sure your new system is compatible with your legacy hotel management system. **Property** **managers**: If you represent an RV park, a condo, or some other form of communal living, you may wish to consider property management software instead of hotel software. That said, if your property has a lot of turnover, it may be easier to use this software category, which is designed to handle reservations and accounting for high-turnover environments. ### How much should you spend on hotel management software? The pricing for hotel management software varies based on property size, number of rooms, and required functionalities. It’s usually in the form of either per room/unit or per user. Remember that for an on-premise system, you’ll pay a single fee, likely with an annual maintenance upgrade, while web-based systems (Software as a Service, or SaaS) will charge monthly. Nearly three-quarters (75%) of hotel management software buyers who spoke with our advisors last year budgeted between $75 and $150 a month for their system. However, the average monthly budget across all property types and sizes was $62. While many properties allocate higher budgets, a significant number of smaller or budget-conscious properties bring down the average. Our data shows a diverse range of accommodation types using this software, from motels and bed & breakfasts to resorts and cruise lines. Generally, larger properties with more rooms and complex operations expect to pay more, as they typically require more advanced features and support. The chart below highlights the average monthly buyer budget for the top five industries in hotel management software. When considering costs, also consider the total cost of owning the software, such as the upfront costs (including a one-time fee for installation and data migration), ongoing expenses (for customer support and system maintenance), extra charges for integration with other systems or additional features, and potential costs for staff training. #### Plan around integration options When choosing hotel management software, consider how it integrates with your other systems. Our data shows that 91% of buyers prefer integrated suites over best-of-breed solutions, highlighting the importance of easy data flow between diverse business functions.  Bryan Markovic, our advisor, explains: "The common integration between front office management, channel manager, and online booking engine is critical. Without it, hotels manage multiple calendars from different websites, leading to confusion and double bookings." Some key integrations you should consider include: - **Channel management and online booking engines:** To prevent overbookings and maintain consistent rates across platforms. Channel refers to any website where people can book to stay at your hotel. - **Point of sale (POS) systems and accounting**: To unify guest experience and accounting. It will allow guests to pay upfront or charge their room for hotel products and services like restaurant meals, incidentals like mini-bar items or pay-per-view, health club or spa services, etc. - **Revenue management systems:** To optimize room pricing based on real-time data on occupancy trends, competitor rates, etc.  - **Customer relationship management (CRM) tools:** To integrate guest data from all touchpoints and enhance their stay experience to boost loyalty. ### Step 2: Make a shortlist of hotel management software With so many hotel management software options to choose from, narrowing the right choices for your property can be challenging—but with the right resources and support, it doesn’t have to be. #### Get qualified help from an advisor At Software Advice, our advisors like Cassie Kalisz, Terrel Bass, and Bryan Markovic, have experience helping hundreds of hoteliers and vacation property managers identify solutions that match their needs and budgets. Within minutes of your calling, our team of free advisors can give you a personalized short list of software options that fit your needs. If you need guidance, you can chat online now with an advisor or [schedule a phone call](https://calendly.com/appointments-34/software-advice-appointment?month=2019-11). In just a few minutes, your advisor will help you identify a shortlist of options that align with your business requirements. #### Explore our FrontRunners list of hotel management If you’re not ready to talk to an advisor just yet, you can also start compiling your shortlist of hotel management software with our [FrontRunners](https://www.softwareadvice.com/hotel-management/) report. Only products that earn top user ratings make it to this list. To be eligible for consideration, a product must: - Have at least 20 unique user reviews in the last 24 months, - Be a stand-alone hotel management system, not just a partial tool, and  - Offer key features. Check out our full methodology description for more details on how the report is compiled. ### Step 3: Pick your best option Once you've shortlisted potential hotel management software solutions, it's time to schedule demos. These are your chance to see the tools and features in action, understand their costs, and decide whether one is worth your money. #### Getting ready for software demos You need to be prepared to get the most out of these demos. Make a list of your must-have features and pain points. Involve key team members who will use the software. Prepare specific scenarios you want to see demonstrated. Most importantly, be ready to ask questions. Here are some questions you could ask vendors during demos: - How does the system handle multiple room types and rate plans? - Can you show me how to update availability across all connected channels? - What does the check-in and check-out process look like with software? - Can you demonstrate how to run occupancy and revenue reports? - How does the system handle guest profiles and loyalty programs? - How does the software integrate with our existing POS/accounting systems? - What kind of customer support do you offer? Is it 24/7? Remember, the demo is not just about seeing features; it's about understanding how the software will work in your property. Don't hesitate to ask for a second demo if you need more time or want to see specific features in more detail. ## Understanding hotel management software trends **Software as a Service (SaaS).** Most software is moving away from locally installed software and toward Web-based systems that can be accessed anywhere for a monthly fee. This drastically reduces the up-front costs of purchasing a system and the ongoing need for an IT infrastructure. The disadvantage is that monthly costs can add up over time, but most businesses prefer the flexibility of SaaS systems. **Market fragmentation.** Because the software development market has a relatively low barrier to entry, many new companies are entering the hotel management software market. Many come from Canada and Europe and are now looking to enter the U.S. market. Though this will undoubtedly lead to better costs and quality in the long run, buying decisions may be even more confusing than they were a few years ago. * * * ### About our contributors #### Author [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/) is a senior analyst and writer for Software Advice. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her research helps business owners make software investment decisions that will help them navigate the ever-shifting retail landscape.  Molly’s research and analysis is informed by more than 120,000 authentic user reviews on Software Advice and nearly 8,000 interactions between Software Advice software advisors and retail software buyers. Molly also regularly analyzes market sentiment by conducting surveys of retail and restaurant leaders, as well as consumers, so she can provide the most up-to-date and helpful information to small and midsize businesses purchasing software or services.  Her insights on generative AI, social media, and other tech trends have been featured in The New York Times, Vogue, BBC, CNBC, Forbes, and the Financial Times, among other publications. #### Editor [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) is a content editor at Software Advice. A former content analyst, Caroline has, for the past five years, built, written and edited research reports about technological trends, opportunities, and challenges with a SMB audience in mind. Her content has been featured in French Tier 1 media including Le Monde, L’Express and Le Figaro, among other publications. Her previous experience as a graphic designer, translator and LQA specialist in various industries converged into a skill set that allows her to create compelling content about today’s business matters. Caroline’s personal interests include literature and art and she has a passion for Albert Camus, graphic novels and drawing. #### Advisors [Cassie Kalisz](https://www.softwareadvice.com/resources/author/cassie-kalisz/) is a software advisor. She joined Software Advice in 2024 and she is based in Austin, TX. As part of the software advisor team, Cassie helps retail, fleet management, and dental professionals who are seeking ecommerce, maintenance management, and billing software. She provides a short list of personalized technology recommendations based on budget, business goals, and other specific needs.  Cassie’s favorite part of being a software advisor is assisting buyers in solving problems they may not have been aware of beforehand. [Terrel Bass](https://www.softwareadvice.com/resources/author/terrel-bass/) is a software advisor. He joined Software Advice in 2024, and he is based in Fort Myers, FL. Terrel works directly with small business leaders to connect them with best fit software providers. He assesses the technology needs of small businesses seeking hotel management, retail, property management, and vacation rental software through one-to-one conversations. He provides a short list of potential matches.  His favorite part of being a software advisor is seeing how much value he adds to buyers’ searches and alleviating them from the burden of the overwhelming number of systems to choose from. [Bryan Markovich](https://www.softwareadvice.com/resources/author/bryan-markovich/) is a software advisor. He joined Software Advice in 2024, and he is based in Fort Myers, FL. Bryan works directly with small business leaders to connect them with best fit software providers. He assesses the technology needs of small businesses seeking property management, retail, ecommerce, and fleet management software through one-to-one conversations and provides a short list of potential matches.  Bryan’s favorite part of being a software advisor is providing buyers with a sense of direction. He enjoys acting as a helping hand when buyers are not sure of which software they need. * * * ### Sources - **Software Advice advisor call notes:** Findings are based on data from telephonic conversations that Software Advice’s advisor team had with small-to-midsize businesses seeking hotel management tools. For this report, we analyzed phone interactions from September 13, 2023 to September 13, 2024.  - **Software Advice reviews data:** Reviews are collected from verified users for individual software products. For this report, we analyzed reviews from September 13, 2023 to September 13, 2024. ## Hotel Management FAQs - How much does hoteling software cost? [Hotel management software](https://www.softwareadvice.com/hotel-management/) is frequently priced at a flat monthly rate, starting at up to $265 for entry-level products and ranging up to $500 for high-end products, plus additional maintenance fees for some products. Capterra’s reviews show that larger properties with complex operations can expect to pay more, as they often need the advanced features and support of high-end tools. - What is the PMS system used by hotels? PMS stands for property management software. Among the PMS systems in Capterra’s catalog, [InforHMS](https://www.softwareadvice.com/property/inforhotel-profile/) is the most requested by hotel users. Typical features of a hotel PMS system include reservation, front desk, and housekeeping management. - What computer program do hotels use? Hotels commonly use property or [hotel management software](https://www.softwareadvice.com/hotel-management/) that includes features supporting reservations, front desk operations, and housekeeping management. While large chains tend to use proprietary or custom software, many hotels use highly-rated free hotel management software. - Which software is best for a hotel management system? Based on thousands of verified reviews from hotel management software users, we found that [ResNexus](https://www.softwareadvice.com/hotel-management/resnexus-profile/) is the best product on the market. This cloud-based product connects to marketing channels such as Expedia and Airbnb and has automated features for pricing and reporting. - How do hotels manage their revenue? Hotels manage their revenue using common features of [hotel management software](https://www.softwareadvice.com/hotel-management/), including rate management and channel management, reporting tools, and integrations with accounting software. These tools help hotel managers optimize room rates based on demand or seasonality and allow hotels to post rooms on their website and various booking websites, ensuring consistent rates and accurate availability.