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Little Hotelier Reviews

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# Little Hotelier User Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(125)

4

(49)

3

(22)

2

(16)

1

(19)

## Secondary Ratings

Ease-of-use

4.1

Customer Support

4

Value for money

3.9

Functionality

3.8

* * *

### Pros

"Little Hotelier has been a reliable system for managing our hotel, reservations and channel distribution."

"It combines everything we need — from managing bookings across platforms to handling direct reservations and payments — all in one place."

"I also appreciate how the platform connects seamlessly with multiple OTAs, which simplifies rate and availability management once everything is properly set up."

### Cons

"I sent mutiple messages to the sales agent asking about functionality and never received responses. Despite them sending me requests to activate the software, which I never did, they automatically started charging my card. "

"I am so tired of chat staff assuming I don't know how to edit someone's email address in a booking, they even take time to explain to me how to open a booking."

"Two months back I had an issue where a direct booking created by the guest is not able to be checked in, modified or payment recorded."

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Little Hotelier Reviews, Pros and Cons - 2026 Software Advice