--- title: "Little Hotelier Software Reviews, Demo & Pricing - 2026" description: "Review of Little Hotelier Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/littlehotelier-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / Little Hotelier Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/alternatives/) # Little Hotelier Review From $29-$109/month Free trial 3 plans Wondering if Little Hotelier is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Little Hotelier 4.0 [(233)](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/) Pricing Starting at $29.00 per month ### About Little Hotelier We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Little Hotelier voted #2🥈Hotel Management System in HotelTechReport awards 2025. Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes: • An easy-to-use front desk system, to keep your property in order • A commission-free booking engine for your hotel website, to clinch direct bookings • A great channel manager, to get your property on to OTAs • A website builder, so you can jazz yours up or start from scratch • Reporting and insights, to help you make the best choices • Built-in payments, so you can save up to four minutes per booking • The ability to list on metasearch sites, like Google Hotel Ads. Plus, our system is available as a mobile app, so you can manage your property from anywhere, and never miss a beat when it comes to delighting your guests with extraordinary experiences and memorable stays. Wondering if Little Hotelier is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## Little Hotelier User Interface ## Popular Little Hotelier Alternatives Main Product Little Hotelier 4.0 [(233)](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 3.89Value for money - 3.96Customer support - 3.79Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(345)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.06Value for money - 4.04Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1589)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1311)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) 4.6 [(218)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.61Value for money - 4.77Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) 4.7 [(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.75Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $95.00 per month Get Price ## Little Hotelier Pros and Cons We analyzed 233 verified reviews for Little Hotelier to find out what actual users really think. Select to learn more Intuitive And User-Friendly Design Little Hotelier is praised for its clean, intuitive interface and straightforward navigation. Users find it easy to learn and operate, making daily tasks simple for both newcomers and experienced staff. Its user-friendly design suits small businesses looking for an accessible management solution. Slow And Clunky System Performance Users frequently mention that the platform is slow, lags during key tasks, and requires frequent refreshing. The interface is described as clunky and not always intuitive, with technical glitches and delays that disrupt workflow, especially during busy periods. Booking Process Lacks Flexibility The booking system is criticized for being inflexible and confusing, with issues like double bookings, difficulty handling group or split reservations, and cumbersome room and rate setup. Users also mention problems with payment processing and calendar integration. Slow And Unhelpful Support Experience Many users report that customer support is difficult to reach, slow to respond, and often unable to resolve issues. Complaints include lack of phone support, untrained staff, and poor follow-up, leading to frustration when problems arise or technical help is needed. ## Little Hotelier Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Pro $109.00 per month Plan includes: - Mobile App - Channel Manager - Booking Engine - Calendar - Competitor rate intelligence - Rate parity insights - Hotel Metasearch - Channel Plus - Payments Basics $29.00 per month Plan includes: - Channel Manager - Booking Engine - Calendar - Mobile App Revenue Optimiser $109.00 per month Plan includes: - Channel Manager - Booking Engine - Calendar - Mobile App - Competitor rate intelligence - Rate parity insights - Payments - Hotel Metasearch - Channel Plus - Dynamic Revenue Plus Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Little Hotelier Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of Little Hotelier Activities Booking Activity Dashboard Alerts/Notifications Availability Management Booking Notes Channel Analytics Channel Management Credit Card Processing Customer Database Data Import/Export Discount Management Dorms Dynamic Pricing Electronic Payments Email Management Email Templates Event Calendar Extended Stay Financial Management For Hostel/Dorm Managers For Vacation Rentals Front Desk Management GDS/OTA Integration Guest Communications Housekeeping Management Inventory Control Kill Switch Multi-Channel Management Multi-Channel Sync Multi-Currency Multi-Location Multi-Property Online Booking Order Management Partner Management Payment Processing Point of Sale (POS) Property Management Real-Time Analytics Real-Time Data Real-Time Updates Registration Management Reminders Reporting & Statistics Reservations Management Restriction Management Room Booking Room Inventory Search/Filter Self Check-In/Check-Out Single Property Third Party Booking Third-Party Integrations User Management Website Integration Website Management ## Little Hotelier Integrations PayPal Integration rated undefined from -1 review happyhotel Integration rated undefined from -1 review Duve Integration rated undefined from -1 review RoomPriceGenie Integration rated undefined from -1 review ## Little Hotelier User Reviews Overall Rating 4.0 Ratings Breakdown 5 54% 4 21% 3 9% 2 7% 1 9% Secondary Ratings Ease of Use 4.1 Value for money 3.9 Customer support 4.0 Functionality 3.8 Steve D. Verified reviewer Hospitality Self-Employed Used daily for more than 2 years Reviewed February 2022 Awesome software for a micro operation. 5 It's been great since the outset. Excellent customer service/support. It's clearly a company that cares about what it does. I think they would fare even better if they were to promote some of the features/apps they offer. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use. Integration with the other apps available. Flexibility of the view in the calendar. The reports and analytics. And there are tons of features I would love to explore but don't have the time. Cons: Not much. I'm really pleased with the recent upgrades to the mobile app. The only feature I'd like to see is the ability for me to colour code my calendar based on the incoming channel. That way I would have a quick visual confirmation that tells me at a glance where the reservations are coming from and would quickly indicate to me how any specific promotion is doing depending on the channel. If the reservation also could have an indicator of what promotion was used, that would be even better! Vendor Response Hi Steve, We are grateful you took the time to provide such a positive recommendation. We are thrilled to learn that you find it simple to use the various capabilities of Little Hotelier, including Integration, Flexibility, Reporting, and Analytics. We are over the moon to learn that our team of customer care representatives has been providing you with excellent service. The good news is that we have colour codes in the calendar, and you can look them up at this link: https://learn.littlehotelier.com/s/article/BELH-display?language=en AU#colour-scheme. We hope that this makes it easier to browse visually around the site. We take every piece of feedback seriously and work hard to ensure that our customers always have a positive experience when travelling with us. Join us in the chat if there is anything that you need assistance with. One of our employees will respond to your inquiry as soon as they can. Warmest, Ereena Replied July 2022 Read More SD Suzie D. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Reviewed June 2025 Good Experience with Little Hotelier 5 My experience has been good. I do wish I could do more customization on the website without being a developer. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: It's easy to use and I am able to get assistance when I need it. I like having the app on my phone so I can take care of business on the go. Cons: I wish there was a housekeeping module in Little Hotelier. I am the owner and I also clean the rooms but I also have help at times. I would like to be able to keep track of each of our rooms and when they were cleaned, what still needs to be done, maintenance needed, etc. Reasons for choosing Little Hotelier I did check others but I can't recall them. I have used OwnerRez in another job and it has more features that I needed. Vendor Response Hi Suzie, Thank you for your feedback! We're glad to hear you find the platform easy to use and appreciate the convenience of the mobile app. We’ve noted your suggestions regarding a housekeeping module and additional website customisation options. Feedback like yours helps us identify areas for improvement, and we’ll be sure to pass this along to our team. If there’s anything more we can assist you with, please don’t hesitate to reach out. Replied June 2025 Read More AA Anne A. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed March 2025 Site Minder, not Little Hotelier 3 Slow to put funds through, quick to take commissions Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 4 Functionality Pros: Australian based. Although really runs as Site Monder, not Little Hotelier Cons: I took advice form a fellow hotelier and left Preno. Probably shouldn't have. Functionality seems to have glitches regularly. Today the room closure function doesn't work. The other day the entire (global) site was down on a Saturday! UGH Reasons for switching to Little Hotelier Australian based. Never realised you cannot actually speak to someone LIVE AND IN AUSTRALIA, which was my problem with Preno (being off shore) Vendor Response Hi Anne, We deeply apologise for the frustration and disappointment you've experienced. We genuinely appreciate the time you’ve taken to bring your concerns to our attention. We’d love to connect with you to address any issues you may have encountered. If give us the opportunity, don’t hesitate to reach out to me at zidane.doshi@siteminder.com , and I’ll ensure you receive the support you need. Warm regards, Zidane Doshi Replied March 2025 Read More WN Wendy N. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Reviewed May 2025 Good customer service experience 4 Good service to get set up with online sessions to take you through the configuration. The pace of the sessions was very quick - ideally I would have liked a little more time to feel really confident about using the system. It did feel like the pace was driven by getting me live and starting to pay. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Like some of the additional functionality that you don't get from other PMS systems, esp the Guest Engagement features Customer service response for help has been excellent. Cons: There are a few small but important things that I can't do that I used to be able to do in my old system. Such as setting viewing preferences for the calendar and being able to set a min age for children Reasons for choosing Little Hotelier Additional functionality, especially Guest Engagement features Reasons for switching to Little Hotelier Cost driven decision initially. However, whilst Little Hotelier wasn't the cheapest, I chose it because of the functionality it offered Vendor Response Hi Wendy, Thank you so much for your detailed feedback. We’re glad to hear you’ve enjoyed the Guest Engagement features and that our support team has been helpful along the way. We truly appreciate your input and we’ve taken note of this and will pass it along to our team. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane Replied June 2025 Read More AC Anna C. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed April 2025 Great experience with \[sensitive content hidden\] 5 My experience with Little Hotelier has been positive overall. While I faced challenges understanding why my rates weren’t displaying correctly on Booking.com, the support—especially from \[sensitive content hidden\]—was excellent. Once the issue was resolved, the platform proved efficient for managing availability and rates across channels. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with my Booking.com rates not displaying correctly. Although it wasn’t easy for me to understand what was causing the problem, \[sensitive content hidden\] from the support team was incredibly helpful and patient. She guided me step by step until the issue was resolved. I also appreciate how the platform connects seamlessly with multiple OTAs, which simplifies rate and availability management once everything is properly set up. Cons: The platform is not always intuitive, especially when troubleshooting rate issues. It took me a while to understand where the problem was and how it was affecting my Booking.com listings. Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own. Some features could benefit from clearer explanations or built-in guidance. Reasons for choosing Little Hotelier I compared it with Cloudbeds and chose Little Hotelier because it felt more intuitive, was specifically designed for small properties, and offered strong OTA connectivity with responsive support. Read More SM Stuart M. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed May 2025 Random thoughts after five years of use 4 I usually enjoy it, and find it efficient. There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing this field for example! Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Having clear visibility of the booking calendar. Immediate processing of direct bookings as they are made. Ease of creating and maintaining our website, and of converting bookings from visitors to this website. Helpful humans on the chat screens. Cons: There are some screens and data fields in some of the applications which do not actually work or flow into others. This means I have to find the "real" way to change room rates, etc. I also find the bot unhelpful. It suggests a number of ways of doing things (eg, tonight, it gave a list of options for why the way it suggested changing MFA was leading me to an error screen rather than allowing the MFA change. I followed each of these many options, including clearing the history cache, changing passwords, moving to a different secure network, etc before asking for a human - and then I was able to change the MFA within a few minutes). The app continues to have some operational issues, making it less useful than it could be and should be. If it worked and I trusted it, I would use it in preference to the desktop version. Setup of the "Extra Items" section seems to assume these items are large, so does not easily allow for the sale of smaller items such as gift cards, postcards and other products that might usually not be sold for whole dollar figures. Removal of the option not to charge GST in this section was not useful. Reasons for choosing Little Hotelier It seemed more integrated across the system, logical, and provided a good template for our website (Canvas). \[Note I do not recall the exact name of the others I considered at the time. I have chosen what seems like an unlikely one from the list of options to pass the field above\] Vendor Response Hi Stuart, Thank you for taking the time to share such detailed feedback. We’re really glad to hear that you’ve found value in the booking calendar visibility, direct booking processing, and ease of maintaining your website. It’s also great to know our support team on live chat has been helpful when you needed them. We truly appreciate your insights on the platform’s functionality. We've shared your comments with the relevant teams as we continue to improve. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane Replied May 2025 Read More AD Allen D. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Reviewed June 2025 Solid Hotel PMS! 4 Overall, it's a solid product. I would recommend it. Easy to get started and quite powerful. It's cost effective which is great. Customer support is ever present. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use and great customer service. Easy to learn the basics and move around between the calendar and channel manager. Great customer support. Cons: Some aspects can be confusing. Lack of multiple currencies. Inability to record extra items sold on the invoice in a chronological order. (seems like a simple fix). Reasons for choosing Little Hotelier It was a toss up with Cloudbeds. Very close. Reasons for switching to Little Hotelier Very old and complicated - not user friendly. Vendor Response Hi Allen, Thank you for your feedback! We’re glad to hear you’ve found the platform easy to use and our support team helpful. We appreciate you highlighting the areas that could be improved. These are valuable suggestions and we’ll be sure to pass them along to our team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane Replied June 2025 Read More FM Fawaz M. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed August 2025 Little Hotelier 4 Little Hotelier delivers on its promise of simplifying operations and centralizing control. Owners who value an easy‑to‑use, all‑in‑one tool often find it a good fit — but those who need advanced customization, bulletproof integrations, or ultra‑fast support may find the limitations frustrating. Ratings Breakdown 4 Ease of use 4 Value for money 2 Customer support 4 Functionality Pros: it simplifies running a small property by putting everything in one place — reservations, availability, pricing, and channel management. Cons: I liked the least about Little Hotelier: Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive alerts. Reasons for choosing Little Hotelier it’s purpose‑built for B&Bs, guesthouses, and small hotels, rather than being a scaled‑down version of a system designed for big properties. Read More AJ Adam J. Verified reviewer Hospitality 11-50 employees Used daily for less than 2 years Reviewed May 2025 Helpful Staff and good service 5 Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the results before ending the query. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of use of the service is once set up. Staff are always there to help and answer any query, whether big or small Cons: The set-up process is fiddly and can mean you repeating several processes before fully activating your business on the channel manager. Reasons for switching to Little Hotelier More features were available with Little Hotelier Vendor Response Hi Adam, Thank you for sharing your feedback! We’re glad to hear that once set up, the platform has been easy to use and that our team has been consistently helpful and supportive. We truly appreciate your patience as we work to streamline the process. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane Replied May 2025 Read More JT Jeroen T. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Reviewed June 2025 Review of LittleHotelier 4 Positive: it delivers all the basic options as promised. Missing some advances features, but aware of the 'basic' standard. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Straightforward functions, fast helpdesk support. Onboarding process was very easy, no nonsense approach. Cons: Limited rate setup/functionalities: missing the ability to derive ALL room rates from one single rate. Reasons for choosing Little Hotelier Price, basic needs: LittleHotelier is nothing more then we need in daily operation. Vendor Response Hi Jeroen, Thank you for your feedback! We're glad to hear you had a smooth onboarding experience and that our support has been responsive. It's great to know the system is delivering the core functions you expected. We appreciate your input. These are valuable suggestions and we’ll be sure to pass them along to our team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane Replied June 2025 Read More Showing 1 - 10 of 233 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/) ## Little Hotelier Popular Comparisons [Cloudbeds vs Little Hotelier](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/littlehotelier/)[Hostaway vs Little Hotelier](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/littlehotelier/)[Lodgify vs Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/lodgify/)[WebRezPro vs Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/webrezpro/)[rezStream vs Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/rezstream/)[Amenitiz vs Little Hotelier](https://www.softwareadvice.com/hotel-management/amenitiz-profile/vs/littlehotelier/)[roommaster vs Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/roommaster/)[Hotelizer vs Little Hotelier](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/vs/littlehotelier/)[Guesty vs Little Hotelier](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/littlehotelier/)[ResNexus vs Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/resnexus/)[Peek Pro vs Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/peek-pro/)[eviivo vs Little Hotelier](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/littlehotelier/)[SiteMinder vs Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/site-minder/)[Mews vs Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/mews-commander/)[ThinkReservations vs Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/thinkreservations/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/alternatives/) ## Other Top Recommended Reservations Software [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (345) Recently recommended **18** times [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **18** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.4** (480) Recently recommended **15** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **15** times Stuck Between Options? 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