# Little Hotelier Software Reviews, Demo & Pricing - 2026

> Review of Little Hotelier Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/hotel-management/littlehotelier-profile

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Little Hotelier

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Overview

[Reviews](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/alternatives/)

# Little Hotelier 2026: Benefits, Features & Pricing

Wondering if Little Hotelier is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Little Hotelier

4.0

[(220)](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/)

Pricing

Starting at $29.00 per month

### About Little Hotelier

We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Little Hotelier voted #2🥈Hotel Management System in HotelTechReport awards 2025.

Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes:  
• An easy-to-use front desk system, to keep your property in order  
• A commission-free booking engine for your hotel website, to clinch direct bookings  
• A great channel manager, to get your property on to OTAs  
• A website builder, so you can jazz yours up or start from scratch  
• Reporting and insights, to help you make the best choices  
• Built-in payments, so you can save up to four minutes per booking  
• The ability to list on metasearch sites, like Google Hotel Ads.

Plus, our system is available as a mobile app, so you can manage your property from anywhere, and never miss a beat when it comes to delighting your guests with extraordinary experiences and memorable stays.

Wondering if Little Hotelier is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

## Little Hotelier User Interface

## Popular Little Hotelier Alternatives

Main Product

Little Hotelier

4.0

[(220)](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/)

Ratings Breakdown

-   4.12Ease of use
-   3.89Value for money
-   3.93Customer support
-   3.77Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/)

4.3

[(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/)

Ratings Breakdown

-   4.25Ease of use
-   4.07Value for money
-   4.05Customer support
-   4.14Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)

4.8

[(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.56Value for money
-   4.72Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)

4.5

[(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.34Value for money
-   4.56Customer support
-   4.37Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/)

4.6

[(217)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.61Value for money
-   4.77Customer support
-   4.37Functionality

Pricing

Available upon request

Get Price

Alternative Product

[rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/)

4.7

[(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.75Value for money
-   4.81Customer support
-   4.63Functionality

Pricing

Starting at $95.00 per month

Get Price

## Little Hotelier Pros and Cons

We analyzed 220 verified reviews for Little Hotelier to find out what actual users really think.

Select to learn more

Intuitive And User-Friendly Design

Little Hotelier is praised for its clean, intuitive interface and straightforward navigation. Users find it easy to learn and operate, making daily tasks simple for both newcomers and experienced staff. Its user-friendly design suits small businesses looking for an accessible management solution.

Slow And Clunky System Performance

Users frequently mention that the platform is slow, lags during key tasks, and requires frequent refreshing. The interface is described as clunky and not always intuitive, with technical glitches and delays that disrupt workflow, especially during busy periods.

Booking Process Lacks Flexibility

The booking system is criticized for being inflexible and confusing, with issues like double bookings, difficulty handling group or split reservations, and cumbersome room and rate setup. Users also mention problems with payment processing and calendar integration.

Slow And Unhelpful Support Experience

Many users report that customer support is difficult to reach, slow to respond, and often unable to resolve issues. Complaints include lack of phone support, untrained staff, and poor follow-up, leading to frustration when problems arise or technical help is needed.

## Little Hotelier Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Pro

$109.00

per month

Plan includes:

-   Mobile App
-   Channel Manager
-   Booking Engine
-   Calendar
-   Competitor rate intelligence
-   Rate parity insights
-   Hotel Metasearch
-   Channel Plus
-   Payments

Basics

$29.00

per month

Plan includes:

-   Channel Manager
-   Booking Engine
-   Calendar
-   Mobile App

Revenue Optimiser

$109.00

per month

Plan includes:

-   Channel Manager
-   Booking Engine
-   Calendar
-   Mobile App
-   Competitor rate intelligence
-   Rate parity insights
-   Payments
-   Hotel Metasearch
-   Channel Plus
-   Dynamic Revenue Plus

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Little Hotelier Features

-   Popular features found in Reservations
    
    Booking Management
    
    Calendar Management
    
    CRM
    
    Customer Support
    
    Group Reservations
    
    Inventory Management
    
    Mobile Access
    
    Promotions Management
    
    Rate Management
    
    Reporting/Analytics
    
-   More features of Little Hotelier
    
    Activities Booking
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Availability Management
    
    Booking Notes
    
    Channel Analytics
    
    Channel Management
    
    Credit Card Processing
    
    Customer Database
    
    Data Import/Export
    
    Discount Management
    
    Dorms
    
    Dynamic Pricing
    
    Electronic Payments
    
    Email Management
    
    Email Templates
    
    Event Calendar
    
    Extended Stay
    
    Financial Management
    
    For Hostel/Dorm Managers
    
    For Vacation Rentals
    
    Front Desk Management
    
    GDS/OTA Integration
    
    Guest Communications
    
    Housekeeping Management
    
    Inventory Control
    
    Kill Switch
    
    Multi-Channel Management
    
    Multi-Channel Sync
    
    Multi-Currency
    
    Multi-Location
    
    Multi-Property
    
    Online Booking
    
    Order Management
    
    Partner Management
    
    Payment Processing
    
    Point of Sale (POS)
    
    Property Management
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Updates
    
    Registration Management
    
    Reminders
    
    Reporting & Statistics
    
    Reservations Management
    
    Restriction Management
    
    Room Booking
    
    Room Inventory
    
    Search/Filter
    
    Self Check-In/Check-Out
    
    Single Property
    
    Third Party Booking
    
    Third-Party Integrations
    
    User Management
    
    Website Integration
    
    Website Management
    

## Little Hotelier Integrations

PayPal

Integration rated undefined from -1 review

happyhotel

Integration rated undefined from -1 review

Duve

Integration rated undefined from -1 review

RoomPriceGenie

Integration rated undefined from -1 review

## Little Hotelier User Reviews

Overall Rating

4.0

Ratings Breakdown

5

53%

4

21%

3

10%

2

7%

1

9%

Secondary Ratings

Ease of Use

4.1

Value for money

3.9

Customer support

3.9

Functionality

3.8

Humberto A.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

the solution my property needed

5

Helps on a daily basis to update and keep track of the rooms I have booked on my property without the need to invest in expensive software that gets outdated easily.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Easy of use, almost no training needed. Perfecto customer support. Always up to date with new settings for the users.

Cons:

There is nothing negative about it. It was the perfect solution for the property i manage, helped on the daily processes.

Reasons for choosing Little Hotelier

I had the siteminder bundle and this service is the last add on I needed

Vendor Response

Hi Alfonso, Thank you for taking the time to review Little Hotelier. Our system has been purposely designed to be easily understood by all users so we're pleased to hear that you find our system intuitive and user-friendly. Let us know if there is anything we can do to further assist you get the most out of your products. Thank you again for trusting us to be your partner. It's fabulous customers like you that make what we do so worthwhile. Thanks, Misha

Replied August 2019

Read More

JT

Jeroen T.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed June 2025

Review of LittleHotelier

4

Positive: it delivers all the basic options as promised. Missing some advances features, but aware of the 'basic' standard.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Straightforward functions, fast helpdesk support. Onboarding process was very easy, no nonsense approach.

Cons:

Limited rate setup/functionalities: missing the ability to derive ALL room rates from one single rate.

Reasons for choosing Little Hotelier

Price, basic needs: LittleHotelier is nothing more then we need in daily operation.

Vendor Response

Hi Jeroen, Thank you for your feedback! We're glad to hear you had a smooth onboarding experience and that our support has been responsive. It's great to know the system is delivering the core functions you expected. We appreciate your input. These are valuable suggestions and we’ll be sure to pass them along to our team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied June 2025

Read More

EF

Elizabeth F.

Verified reviewer

Hospitality

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed February 2025

Contract and cancelation fee.

3

Strict Contract condition and no flexibility for an early cancelation.

Ratings Breakdown

3

Ease of use

1

Value for money

1

Customer support

3

Functionality

Pros:

It was good at the beginning. Im small operator so only had two agencies. Worked out my calendar perfectly.

Cons:

I had to stop using because i only got one booking with one booking agency. So decided prematurely stop as i only had one booking agency. They billed me 14 months payments of $1900.00. The whole experience has been horrid.

Vendor Response

Hi Elizabeth, We deeply apologise for the frustration and disappointment you've experienced. We truly appreciate the time you’ve taken to bring your concerns to our attention. I am pleased to inform you that one of our team members has already reached out to you regarding the refund of your early termination fee. Should you have further questions or if there’s anything we can assist with, please don’t hesitate to reach out. We are delighted to welcome you back as our valued customer and look forward to serving you better. Warm regards, Zidane Doshi

Replied March 2025

Read More

AW

Anin W.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Reviewed May 2025

must have starter pack for small accommodation

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

fast response support, issues get solved in matter of minutes not days. it supports my local ota platforms.

Cons:

less functions on mobile app vs web app. had to open laptop more frequently for simple tasks you can rather use a mobile phone.

Reasons for choosing Little Hotelier

doesnt support local ota platforms, significantly more expensive

Reasons for switching to Little Hotelier

looking for something more cost efficient and better in value

Vendor Response

Hi Anin, Thank you for sharing your feedback! We're glad to hear that our support team has been responsive and helpful. We appreciate your comments on the mobile app experience. Rest assured, we’ve noted this and will share it with our product team. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied June 2025

Read More

KM

KATHLEEN M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Reviewed May 2025

\[sensitive content hidden\] THE BEST REP I EVER EXPERIENCED

5

My experience was a win win all the way around I could not have gotten any luckier \[sensitive content hidden\] is a wonderful communicator and he knew exactly what my issues were and I know he could sense my stress and frustration, I love technology I just wish I was more educated in the field. \[sensitive content hidden\] is extremely educated he knows Little hotelier platform inside and out and backwards and forwards he was patient kind considerate and so very helpful I would like to thank him again. If not for his knowledge I would have probably abandoned this software and gone back to the company I use to have. I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things started to become difficult to navigate. I feel so refreshed and much better all because of \[sensitive content hidden\] honestly no joke he really stayed by my side until I was able to reach my goal thank you again

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I had an extremely hard time yesterday and today I spoke with \[sensitive content hidden\] and he literally saved my day week month and year it was \[sensitive content hidden\] I liked the most

Cons:

absolutely no cons it was easy to follow his instructions, I was using another company for years and I was able to pick up the phone and call and speak to them directly they would take over my computer and fix the problems that I created due to my lack of understanding, it took me time to get use to texting back and forth with reps from hotelier and I now today for the very first time found \[sensitive content hidden\] and he was wonderful it was as if I was actually speaking to him on the phone instead of having to text him

Vendor Response

Hi Kathleen, Thank you so much for your feedback. We’re truly glad to hear that Ravi was able to support you so effectively. It's wonderful to know that his patience, communication, and expertise made such a positive impact. We’ll be sure to pass along your appreciation to him and the team. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied June 2025

Read More

TJ

Thomas J.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed May 2025

After setup is done, easy doing.

4

After setup is done, easy doing. Really helpfull, as wellas the user managing is easy.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

After setup is done, easy doing. Little Hotelier app on IOS is working good.

Cons:

If you not working on Little Hotelier and you come back after some minutes and want to open a reservation it's not possible. First you have to reload the page. It's not depending the browser and/or cookies setting/history... Little Hotelier app on Android is not reloading automatically, not an issue of phone or setting.

Vendor Response

Hi Thomas, Thank you for sharing your feedback! We're happy to hear that once setup is complete, you’ve found Little Hotelier easy to use and that the iOS app has been working well for you. It's also great to know that user management has been helpful. We appreciate your detailed input regarding page reload issues and the Android app's issue. We’ve passed this along to our team for further review. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied May 2025

Read More

JW

Jen W.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed June 2025

Little Hotelier Support

5

Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was good to talk to. He also asked if I had anything else I needed help with.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

\[sensitive content hidden\] was super helpful. I had to get him to call me back as I was interrupted during the call. He helped me work through my direct booking and mapping issue.

Cons:

It was all good. I didn't have any concerns with the service that I was provided. I find it easier to talk on the phone rather than the chat option.

Vendor Response

Hi Jen, Thank you for your feedback! We're so pleased to hear that Dawn was helpful and able to resolve your direct booking and mapping issue efficiently. We understand that speaking over the phone can sometimes be easier than chatting, and we're glad Dawn made the experience a positive one for you. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane D.

Replied July 2025

Read More

LS

Lieley S.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed May 2025

Very good service and product!

5

I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features. It has been a wonderful system to use for our medium sized site.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Very easy to use, they offer quick support when its required and they are quite responsive to suggestions and feedback

Cons:

There is not great functionality for larger group bookings. I also would have liked to have seen customizable reporting where you could select the information to be available on a report.

Vendor Response

Hi Lieley, Thank you for the feedback! We're pleased to hear that you've enjoyed using Little Hotelier and exploring its features. It’s great to know the system has worked well for your medium-sized site. We appreciate your comments on group booking functionality and customisable reporting, and we’ve passed them along to our product team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied May 2025

Read More

AW

Ann W.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed May 2025

100% would recommend

5

I've always had a good experience from the beginning, and customer service is quick and efficient

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's affordable and easy to use for my small business

Cons:

guests don't really like the booking system on their side, they find it confusing

Vendor Response

Hi Ann, Thank you for your feedback! We’re glad to hear that the platform has been affordable and easy to use for your business, and it’s great to know you’ve consistently had a positive experience with our customer service. We appreciate your note regarding the guest booking experience and we’ve shared this with our team as we continue to improve the platform. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

Replied May 2025

Read More

Ricardo C.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

I gave them 5 stars at first... After a few years, I give them 2 stars now

2

It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current approach to have exclusivity over processing payment and no integration with stripe (or any other processing payments) has left us extremely disappointed . It was a BIG let down

Ratings Breakdown

5

Ease of use

2

Value for money

4

Customer support

5

Functionality

Pros:

The software is easy to use, very intuitive, easy for our onsite staff and reservations team. Easy display, and easy booking platform

Cons:

After several years using the software, we were happy with the software.. It had its issues (reports and very basic features) but their simplicity was what made us choose them. That and their integration with Stripe which allow us to take payments at time of booking and direct payments from clients on site. We have been with stripe for over 15 years.... Little HOtelier, decided a few years later that they wanted to have their own payment processing system... which meant we had to ditch Stripe... However, tLittle HOtelier Payemnt system was NOT available for our country, so we were offered to just simply take payments by hand or using a third party platform. This has been a nightmare, as we need to collect payment from future guests using a third party system (stripe), sending invoices separately, managing all these invoices, and now onsite payment manually as well.We are not against their payment system, we are upset they gave us absolutely NO alternative or option. We will be ditching the software as it does not meet the most essential part of a booking system: payment processing.

Reasons for choosing Little Hotelier

simplicity, easy to use

Vendor Response

Hi Ricardo Thank you for sharing your feedback on Little Hotelier with us. We appreciate your positive comments about the ease of use of Little Hotelier. We understand your frustration on the payment processing system and the limitations that has created for your business. We apologise that the inconvenience that this has caused and would like to explore possible solutions with you. We understand that having a reliable and efficient payment processing system is critical for your daily operations, this are great feedback as we strive to improve Little Hotelier and will take your comments into consideration as we continue to develop better experience for our customers. Please contact our support team so we can discuss alternative options that may work better for your property. We read and value every input and want to ensure we can continue to support your needs as a valued customer.

Replied March 2023

Read More

Showing 1 - 10 of 220 Reviews

[See All Reviews](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/)

## Little Hotelier Popular Comparisons

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